Nortel CallPilot 150, Installation And Maintenance Manual

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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
Chapter 2
System overview
About CallPilot Mini/CallPilot 150
The CallPilot Mini/CallPilot 150 is a voice messaging product suited for small to medium sized
businesses. It combines the voicemail and call processing features of a large business system into a
compact, easy to use system.
CallPilot Mini offers
• connection to a compatible Meridian 1 telephone system
• voicemail with a CallPilot interface
• up to eight voice channels
CallPilot 150 offers
• connection to a compatible Norstar telephone system
• voicemail with a choice of a CallPilot or Norstar Voice Mail interface
• up to eight voice channels
• Call Center functionality
Features of CallPilot
Table 2 CallPilot features
Feature CallPilot 150 CallPilot Mini
Number of voice channels 8 8
Storage (hours) 24
59
Additional storage Yes (to 59 hours) Yes (to
82
hours)
Maximum number of subscriber mailboxes 200 200
Basic voicemail Included Included
Outbound transfer Included Included
Call recording, call interrupt Included Not available
Auto-Attendant and Custom Call Routing (CCR) Included Included
Networking (digital, AMIS) Optional Optional
Unified Messaging Optional Optional
Basic Call Center Optional Not available
Call Center Reporting Optional Not available
Maximum Skillsets 2 Not available
Maximum active agents 10 Not available