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Agent Greeting Card Maintenance and Troubleshooting Guide
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swInfoGet <CR>
This will return the version of the software currently running on the card.
e.g.: Nortel Networks Agent Greeting (Media Card): 03.01
or Nortel Networks Agent Greeting (VPS Card): 03.01
Upgrade Options from an FTP Server in a Mixed
Card Group.
If, in a mixed card group, only one card type requires a
loadware upgrade, in the case of the card type which does
not require an upgrade, enter zero as the filename.
1. Only Media Cards (NTVQ09BA) require a loadware
upgrade. The VPS(NTVQ09AB) loadware file is entered
as 0:
NFS server IP address : <IP Address>
User name : <userID>
Password : <password>
VPS Image file name : 0
Media Card Image file name : mcLoadFile
2. Only VPS Cards (NTVQ09AB) require a loadware
upgrade. The Media Card (NTVQ09BA) loadware file is
entered as 0:
NFS server IP address : <IP Address>
User name : <userID>
Password : <password>
VPS Image file name : vpsLoadFile.mms
Media Card Image file name : 0
Summary of Contents for Agent Greeting NTVQ09AB
Page 2: ...Page 8 of 66 NTPH13AA_maint 3 01 February 2006...
Page 4: ...Page 10 of 66 NTPH13AA_maint 3 01 February 2006...
Page 8: ...Page 14 of 66 List of tables NTPH13AA_maint version 3 01 Februrary 2006...
Page 36: ...Page 42 of 66 Agent Greeting Application Upgrades NTPH13AA_maint 3 01 February 2006...
Page 52: ...Page 58 of 66 Troubleshooting Agent Greeting NTPH13AA_maint 3 01 February 2006...
Page 59: ...Page 65 of 66 Agent Greeting Card Maintenance and Troubleshooting Guide 66...
Page 60: ...Page 66 of 66 Appendix A Fatal Error codes NTPH13AA_maint 3 01 February 2006...
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