Nortel Agent Greeting NTVQ09AB, Maintenance And Troubleshooting Manual

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Page 26 of 66 Agent Greeting Card Test and Debug Capabilities
NTPH13AA_maint 3.01 February 2006
Fatal Error Logging
When the Agent Greeting application encounters a problem which is classed
as a Fatal Error, it will log the error in NVRAM and if relevant print
messages to the vxWorks shell. The Agent Greeting Card is then rebooted. If
a Fatal Error is logged three times within a certain period, the tMaint task will
suspend itself on startup to prevent further reboots and allow debugging of the
errors.
mcShellMCRestartAll
from Server card only, asks every card in the group
to stop and restart.
mcRebootGroup
from Server only, ask every card in the group to
reboot.
mcShellSetMcIP "aa.bb.cc.dd" : sets multicast IP address. If run on a
Server, this information is propagated to other cards
and the group is automatically restarted
mcShellSetMcOptions
Display and set multicast options. If run on a
Server, this information is propagated to other cards
and the group is automatically restarted.
Multicast options are stored in
"/A:MC/OPTIONS.TXT" file.
Default options are:
IP address: 224.0.0.1
port number: 5300
Time To Live: 1
loop back: 0
mcShellRestoreGroup
Server files are restored to every other card in the
group. If some file discrepancy is suspected on
Client cards, this command will force them to be
updated from the current state of the Server.
Expected time: up to 2 hours per Client card
mcUpgradePCMCIA
"/A:filename.MMS": from the Server only,
upgrade the loadware image of each card in the
group from a loadware file copied on the PC Card
(PCMCIA) of the Agent Greeting Server card.
Command Description