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Agent Greeting Card Maintenance and Troubleshooting Guide
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Contents
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Agent Greeting Card Test and Debug Capabilities 17
Self Test Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Factory Test Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
HEX Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Debug Terminal Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
Debug Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
The VxWorks Shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
VxWorks Shell Debug Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Fatal Error Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
Agent Greeting Application Upgrades . . . . . . . . .
29
Single Card/Common Card Group Upgrade . . . . . . . . . . . . . . . . . . . .
32
Loadware Upgrade from PC Card (PCMCIA) . . . . . . . . . . . . . . . .
32
Loadware Upgrade from an FTP Server . . . . . . . . . . . . . . . . . . . . .
34
Mixed Card Group Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36
Loadware Upgrade from PC Card (PCMCIA) . . . . . . . . . . . . . . . .
36
Loadware Upgrade from an FTP Server . . . . . . . . . . . . . . . . . . . . .
39
Card Specific Loadware Upgrades . . . . . . . . . . . .
43
VPS(NTVQ09AB) Card DSP Loadware Upgrade . . . . . . . . . . . . . . .
44
DSP Loadware upgrade from PC Card (PCMCIA) . . . . . . . . . . . .
44
DSP Loadware upgrade from an FTP Server . . . . . . . . . . . . . . . . .
45
Summary of Contents for Agent Greeting NTVQ09AB
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Page 8: ...Page 14 of 66 List of tables NTPH13AA_maint version 3 01 Februrary 2006...
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Page 60: ...Page 66 of 66 Appendix A Fatal Error codes NTPH13AA_maint 3 01 February 2006...
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