Nortel Agent Greeting NTVQ09AB, Maintenance And Troubleshooting Manual

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Card Specific Loadware Upgrades Page 49 of 66
Agent Greeting Card Maintenance and Troubleshooting Guide
Media Card (NTVQ09BA) BootROM Loadware Upgrade
There are three recommended methods for upgrading bootROM loadware.
1. BootROM loadware upgrade from an external FTP Server.
2. BootROM loadware upgrade using FTP to transfer loadware to Compact
Flash Card.
Note: bootROM loadware upgrades to the card require access to the VxWorks
shell on the bootROM load. This is available either via a telnet connection or
via serial access to COM1. For bootROM load shell access, the default
username is “itgadmin” and the default password is “itgadmin”
BootROM loadware upgrade from Compact Flash Card.
STEP1: FTP the bootROM loadware onto the “/C:/” drive using the same
method to that outlined above for transferring the application load.
STEP2: Reboot the card and boot into the bootROM load. To enter the
bootROM load, reboot the card and when the card is rebooting, the user will
be prompted to enter “jkl” to gain access to the bootROM.
STEP3: The bootROM can be upgraded by typing the following from the
shell:
upgradeBoot “<server IP address>”, “<userid>”, “<password>”,
“<path>”, “<filename>” <CR>.
Where <Server IP Address> is the IP address of the Agent Greeting Card.
<userid> and <password> are the same as the shell username/ password on
the Agent Greeting Card. <path> is the location on the card where the
bootROM loadware is located.
STEP4: When the upgrade function is complete, reboot the card.