Nobeltec IR2-HD2, Installer'S Manual

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InSight Radar (IR2) (IR2-HD2 and Higher Models)
64
Troubleshooting Installer’s Guide
6. Once satisfied that the radar is responding, you can end the Ping command by clicking
the X button in the upper right corner (like any other window) or by pressing <Ctrl> +
<C>.
One of the following indicates that there maybe something wrong with the connec-
tion:
• The list does not scroll as shown in the preceding image.
• The message “Hardware error” or “Request timed out” appears.
• A message other than “Reply from 192.168.0.1:….” appears.
If an error exists, check the following:
1. The computer and the IR2 Control box are connected with a crossover cable and not a
straight through cable.
2. The Network Interface Card software is installed correctly.
3. The power is turned on to the radar and has been for at least one full minute.
4. The LEDs on the RJ-45 connector on both the PC and the MDS box are illuminated and/
or blinking. The left most LED should remain solid, while the other LED may blink.
5. Verify the IP address and Subnet mask are correct.
6. If you are uncertain about the PC’s network configuration, please contact the network
administrator or the NIC card provider technical support.
Troubleshooting Network Connections
Test the Connection without the Radar Wizard
If the Radar wizard does not see the IR2, you can try to find the radar using the
Linksys router tool.
1. Turn on the radar and wait for one to two full minutes while the radar obtains an IP
address from the Router/hub. The IP address assigned to the radar is dynamic and may
change if the radar is powered off for a period of time, or if the router/hub is re-powered.