144
Troubleshooting
Images are blurred.
•
Use the flash.
•
Enable electronic VR.
•
Use a tripod to stabilize the camera (using the self-
timer at the same time is more effective).
Bright specks appear
in images captured
with flash.
The flash is reflecting off particles in the air. Set the flash
mode setting to
y
Flash off
.
Flash does not fire.
•
The flash mode is set to
y
Flash off
.
•
Choose a style
is set to a function that disables the
flash.
Digital zoom cannot
be used.
Digital zoom cannot be used when using certain
settings in other functions.
No sound when the
shutter is released.
•
Turn sounds on or off
in
Change sounds
is set to
Turn sounds off
, or
Pick a shutter sound
is set to
z
in the shooting menu.
•
Do not block the speaker.
AF-assist illuminator
does not light.
Off
is selected for
AF assist
in the camera settings
menu. AF-assist illuminator may not light depending on
the current settings, even when
Auto
is selected.
Images appear
smeared.
The lens is dirty. Clean the lens.
Colors are unnatural.
Hue is not adjusted properly.
Randomly spaced
bright pixels (“noise”)
appear in image.
The subject is dark and the shutter speed is too slow, or
ISO sensitivity is too high. Noise can be reduced by
using the flash.
Images are too dark
(underexposed).
•
The flash mode is set to
y
Flash off
.
•
The flash window is blocked.
•
The subject is beyond the range of the flash.
•
Adjust exposure compensation.
•
The subject is backlit. Use the flash or
Shoot backlit
scenes
in
Choose a style
.
Images are too
bright
(overexposed).
Adjust exposure compensation.
Problem
Cause/Solution
A