NextBase 320GW, Instruction Manual

Page: 46 / 51

TROUBLE SHOOTING
PROBLEM SOLUTION
46
The mount will not stay in place
upon my windscreen.
I cannot insert the MicroSD
card.
I cannot remove the MicroSD
card.
I can only record a few minutes
of video on my MicroSD card.
I cannot save files to the
memory card when the Dash
Cam is connected to my
computer under Mass Storage
mode.
No power to my Dash Cam, but
it works upon my PC.
My Dash Cam shuts down by
itself after a while.
The battery will not charge.
The battery only last 30
seconds.
Ensure that the red protective cover (plastic film) has been removed
from the mount pad.
Make sure that the glass is smooth and clean.
Press the mount firmly to the glass ensuring that there is 100%
contact with the glass. This can easily be seen from outside the
windscreen, as contact area of the pad turns a darker colour.
If the mount pad has lost it's sticky qualities, change the pad for the
spare item contained within the box.
MicroSD card are very small and require delicate use. Align the card
with the diagram shown upon the Dash Cam and insert the card until
you feel a slight spring resistance. You now need to push the card,
using your finger nail, until you hear and feel a small latch. Release
pressure and the card will stay retained within the device. Use the
edge of a small coin if you have difficulty.
With the card previously installed, you now need to push the card
further inwards slightly, using your finger nail, until you hear and feel a
small latch.
Use the edge of a small coin if you have difficulty.
Release pressure and the card will spring out sufficiently for you to take
hold of it.
Replace the Class 10 type MicroSD card with a new quality branded
card. Max 128GB.
Ensure to format the new SD card from within the Dash Cam.
Correct, the Dash Cam is a 'read-only' device.
It is not recommenced to save files from other sources to the same
memory that you will use for recording within the Dash Cam, as these
may have a negative effect on the performance of the Dash Cam.
The cigarette power cable is not working. Inspect the fuse in the Car
Power plug. Replacement fuse = 2A 20mm type. If the fuse is found to
be blown, inspect the power cable for damage which may have caused
the fuse to blow.
Either the battery has gone flat, there is no power to the Dash Cam
and the Auto Power Off has been triggered or Parking Mode has been
turned on and no vehicle movement has been detected for 5 minutes.
Ensure that the 380 Battery Pack is in fact installed !
The battery pack is an accessory available separately. Ensure the Dash
Cam is connected to a reliable power source and that the supplied
Car Power Cable is being used, with the Power LED lit.
The charging LED is blue and indicates whether the battery is being
supplied with power, in order to charge.
The battery will only receive charge when the Dash Cam is
connected to power, please reconnect the car adaptor or domestic
USB charger and leave the Dash Cam to charge.
Charging takes approximately 90 minutes and a full charge is
indicated when the BLUE (charging) LED goes out.