Troubleshooting
54
MoCA 2.0 N600 WiFi Bridge/Extender WM2500RP
2.
Click the
Apply
button.
Cannot Log In to the WiFi Bridge/Extender
If you are unable to log in to the WiFi bridge/extender from a computer on your local network,
check the following:
•
If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the WiFi bridge/extender as described in
50.
•
Make sure that your computer’s IP address is on the same subnet as the WiFi
bridge/extender. If you are using the recommended addressing scheme, your computer’s
address is in the range of 192.168.1.2 to 192.168.1.254.
•
If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and
Mac OS generate and assign an IP address if the computer cannot reach a DHCP server.
These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in
this range, check the connection from the computer to the WiFi bridge/extender, and
reboot your computer.
•
If your WiFi bridge/extender’s IP address was changed and you do not know the current
IP address, clear the WiFi bridge/extender’s configuration to factory defaults. This sets
the WiFi bridge/extender’s IP address to 192.168.1.250. This procedure is explained in
•
Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click the
Refresh
button to be sure that the Java applet is loaded.
•
Try quitting the browser and launching it again.
•
Make sure that you are using the correct login information. The factory default login name
is admin and the password is password. Make sure that Caps Lock is off when you enter
this information.
•
If you are attempting to set up your NETGEAR WiFi bridge/extender as an additional
router behind an existing router in your network, consider replacing the existing router
with the NETGEAR WiFi bridge/extender.
•
If you are attempting to set up your NETGEAR WiFi bridge/extender as a replacement for
an ADSL gateway in your network, the WiFi bridge/extender cannot perform many
gateway services. For example, the WiFi bridge/extender cannot convert ADSL or cable
data into Ethernet networking information.
Cannot Access the Internet
If you can access your WiFi bridge/extender but you are unable to access the Internet, first
determine whether the WiFi bridge/extender MoCA LED is green or amber. If the MoCA LED
is off, make sure that there is another WiFi bridge/extender or MoCA device connected to the
coaxial cable network. Then make sure that one WiFi bridge/extender or MoCA device is
connected to your router or cable modem.