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Chapter 6. Using Network Monitoring Tools

N150 Wireless Router WGR614v11 User Manual

To change the polling frequency, enter a time in seconds in the

Poll Interval

field, and

click

Set Interval

To stop the polling entirely, click

Stop

Viewing a List of Attached Devices

The Attached Devices screen contains a table of all IP devices that the router has discovered
on the local network. Select

Attached Devices

under Maintenance in the main menu to view

the table.

Figure 4.

For each device, the table shows the IP address, NetBIOS host name or device name (if
available), and the Ethernet MAC address. To force the router to look for attached devices,
click

Refresh

Note:

If the router is rebooted, the table data is lost until the router

rediscovers the devices.

Status

The link status of the port.

TxPkts

The number of packets transmitted on this port since reset or manual clear.

RxPkts

The number of packets received on this port since reset or manual clear.

Collisions

The number of collisions on this port since reset or manual clear.

Tx B/s

The current transmission (outbound) bandwidth used on the WAN and LAN ports.

Rx B/s

The current reception (inbound) bandwidth used on the WAN and LAN ports.

Up Time

The time elapsed since this port acquired the link.

Poll Interval

The intervals at which the statistics are updated in this screen.

Table 3. Router Statistics

Item

Description

Summary of Contents for WGR614v11

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA October 2010 202 10737 01 v1 0 N150 Wireless Router Model WGR614v11 User Manual ...

Page 2: ...EAR the NETGEAR logo ReadyNAS ProSafe Smart Wizard Auto Uplink X RAID2 and NeoTV are trademarks or registered trademarks of NETGEAR Inc Microsoft Windows Windows NT and Vista are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions To improve internal design operational function and ...

Page 3: ...tings 25 Configuring WEP Wireless Security 27 Configuring WPA PSK and WPA2 PSK Wireless Security 28 Viewing Advanced Wireless Settings 29 Using Push N Connect Wi Fi Protected Setup 31 Push Button Configuration 31 Security PIN Entry 33 Configuring the WPS Settings 34 Connecting Additional Wireless Client Devices after WPS Setup 35 Restricting Wireless Access by MAC Address 36 Changing the Administr...

Page 4: ...on Process 60 How Port Forwarding Changes the Communication Process 61 How Port Forwarding Differs from Port Triggering 62 Configuring Port Forwarding to Local Servers 63 Adding a Custom Service 64 Editing or Deleting a Port Forwarding Entry 64 Configuring Port Triggering 65 Using Universal Plug and Play 68 Optimizing Wireless Performance 69 Changing the MTU Size 70 Overview of Home and Small Offi...

Page 5: ...g Internet Browsing 93 Troubleshooting Your Network Using the Ping Utility 94 Testing the LAN Path to Your Router 94 Testing the Path from Your Computer to a Remote Device 95 Problems with Date and Time 96 Problems with Wireless Adapter Connections 96 Restoring the Default Configuration and Password 97 Appendix A Technical Specifications Related Documents 98 Default Configuration Settings 99 Gener...

Page 6: ...about these connectivity settings as well as instructions on how to log in to the router for further configuration Note NETGEAR recommends using the Smart Wizard on the Resource CD for initial configuration as described in the NETGEAR Wireless Router Setup Manual This chapter includes the following sections Using the Setup Manual on page 7 Logging In To Your Wireless Router on page 7 Selecting a L...

Page 7: ...structions in a language other than English refer to the language options on the Resource CD Logging In To Your Wireless Router When the wireless router is connected to your network you can access and configure the router using your browser The Default Access login information is printed on the bottom label of your router To access the router 1 Connect to the wireless router by typing http www rou...

Page 8: ...he router discovers that new firmware is available If no new firmware is available the router will proceed to the router status screen Figure 3 To automatically update to the new firmware click Yes to allow the router to download and install the new firmware file from NETGEAR WARNING When uploading firmware to the WGR614v11 router do not interrupt the Web browser by closing the window clicking a l...

Page 9: ...screen displayed here Figure 4 If the wireless router is connected to the Internet you can select Knowledge Base or Documentation under Web Support in the main menu to view support information or the documentation for the wireless router If you do not click Logout the wireless router will wait for 5 minutes after no activity before it automatically logs you out ...

Page 10: ...ish is stored in memory The additional language stored is the most recently selected For example if you select Deutsch German and English will be stored If you next select Chinese Chinese and English will be stored To specify a language to be used on your router manager screens 1 Expand the list and select the language you want 2 Click Apply The language you select is then downloaded and displayed...

Page 11: ...rvice Provider ISP configuration The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration To use the Setup Wizard to assist with configuration or to verify the Internet connection settings 1 Select Setup Wizard from the top of the main menu 2 Click Next to proceed Enter your ISP settings as needed 3 At the end of the Setup Wizard click Test t...

Page 12: ...rnet access Your Internet Connection Does Not Require a Login If no login is required by your ISP the following settings appear in the Basic Settings screen No login required Figure 6 Account Name might also be called Host Name The account name is provided to the ISP during a DHCP request from your router In most cases this setting is not required but some ISPs require it for access to ISP service...

Page 13: ...ndary DNS server address is available enter it also Note If you enter or change a DNS address restart the computers on your network so that these settings take effect Router MAC Address This section determines the Ethernet MAC address that the router will use on the Internet port Typically you would leave Use Default Address selected However some ISPs especially cable modem providers register the ...

Page 14: ...ET to access the Internet your Internet connection requires a login After you select Yes the Basic Settings screen displays Note After you finish setting up your router you will no longer need to launch the ISP s login program on your computer to access the Internet When you start an Internet application your router will automatically log you in Internet Service Provider This drop down list contai...

Page 15: ... name and password are used to log in to the ISP server Service Name If your connection is capable of connecting to multiple Internet services this setting specifies which service to use Connection Mode This drop down list selects when the router will connect to and disconnect from the Internet The list includes Figure 9 Always On The router logs in to the Internet immediately after booting and ne...

Page 16: ... Router WGR614v11 User Manual enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also Note If you enter or change a DNS address restart the computers on your network so that these settings take effect ...

Page 17: ... SSID field you can enter a value of up to 32 alphanumeric characters The default SSID is NETGEAR The SSID is case sensitive NETGEAR is not the same as nETgear Also the SSID of any wireless access adapters must match the SSID you specify in the WGR614v11 router If they do not match you will not get a wireless connection to the WGR614v11 router 4 For the remaining settings accept the defaults The d...

Page 18: ... the router s new settings 6 Select Wireless Settings under Advanced in the main menu of the WGR614v11 router Figure 11 7 Make sure that the Enable Wireless Router Radio Enable SSID Broadcast and Enable WMM check boxes are selected 8 Click Setup Access List 9 Make sure that the Turn Access Control On check box is not selected 10 Configure and test your wireless computer for wireless connectivity P...

Page 19: ...s Choosing Appropriate Wireless Security on page 20 Recording Basic Wireless Settings Setup Information on page 24 Changing Wireless Security Settings on page 25 Viewing Advanced Wireless Settings on page 29 Using Push N Connect Wi Fi Protected Setup on page 31 Restricting Wireless Access by MAC Address on page 36 Changing the Administrator Password on page 38 Backing Up Your Configuration on page...

Page 20: ...r placement Stronger security methods can entail a cost in terms of throughput latency battery consumption and equipment compatibility In choosing an appropriate security level you can also consider the effort compared to the reward for a hacker to break into your network As a minimum however NETGEAR recommends using WEP with Shared Key authentication Do not run an unsecured wireless network unles...

Page 21: ...e 25 Advanced Wireless Settings You access these under Advanced in the main menu see Viewing Advanced Wireless Settings on page 29 Use Wi Fi Protected Setup WPS to automatically set the SSID and implement WPA WPA2 security on both the router and the client device If the clients in your network are WPS capable you can use Wi Fi Protected Setup WPS to automatically set the SSID and implement WPA WPA...

Page 22: ...urity very effectively blocking eavesdropping Because WPA and WPA2 are relatively new standards older wireless adapters and devices might not support them For more information see Configuring WPA PSK and WPA2 PSK Wireless Security on page 28 22 Chapter 2 Safeguarding Your Network N150 Wireless Router WGR614v11 User Manual Table 2 Other Features That Enhance Security Security Type Description Disab...

Page 23: ...re information see Restricting Wireless Access by MAC Address on page 36 Modify your firewall s rules By default the firewall allows any outbound traffic and prohibits any inbound traffic except for responses to your outbound traffic However you can modify the firewall s rules For more information see Understanding Your Firewall on page 39 Use the Push N Connect feature Wi Fi Protected Setup Wi Fi...

Page 24: ...key WEP Encryption Key Size Choose one 64 bit or 128 bit Again the encryption key size must be the same for the wireless adapters and the wireless router Data Encryption WEP Keys There are two methods for creating WEP data encryption keys Whichever method you use record the key values in the spaces provided Passphrase Method ______________________________ These characters are case sensitive Enter ...

Page 25: ... more than one wireless network is active different wireless network names provide a way to separate the traffic For a wireless device to participate in a particular wireless network it must be configured with the SSID for that network The WGR614v11 default SSID is NETGEAR You can disable this broadcast as described in Viewing Advanced Wireless Settings on page 29 Region This field identifies the ...

Page 26: ...rate the WGR614v11 will use the channel you selected as the primary channel and expand to the secondary channel primary channel 4 or 4 to achieve a 40 MHz frame by frame bandwidth The WGR614v11 will detect channel usage and will disable frame by frame expansion if the expansion would result in interference with the data transmission of other access points or clients Security Options The selection ...

Page 27: ...his setting provides very little practical wireless security Shared Key With Shared Key authentication a wireless device must know the WEP key to join the network Select the encryption strength 64 or 128 bit data encryption Manually enter the key values or enter a word or group of printable characters in the Passphrase field Manually entered keys are not case sensitive but passphrase characters ar...

Page 28: ... able to use the Push N Connect feature to configure this type of security if it is supported by your wireless clients See Using Push N Connect Wi Fi Protected Setup on page 31 WPA Pre Shared Key does perform authentication WPA PSK uses TKIP Temporal Key Integrity Protocol data encryption and WPA2 PSK uses AES Advanced Encryption Standard data encryption Both methods dynamically change the encrypt...

Page 29: ...dvanced Wireless Settings This section describes the wireless settings that you can view and specify in the Advanced Wireless Settings screen which you access under Advanced in the main menu To configure the advanced wireless security settings of your router 1 Log in to the router as described in Logging In To Your Wireless Router on page 7 2 Select Wireless Settings under Advanced in the main men...

Page 30: ...as Windows XP Enable WMM Clear this check box to disable WMM WMM Wireless Multimedia a subset of the 802 11e standard allows wireless traffic to have a range of priorities depending on the kind of data Time dependent information like video or audio will have a higher priority than normal traffic For WMM to function correctly Wireless clients must also support WMM Fragmentation Threshold CTS RTS Th...

Page 31: ...they are WPS enabled the added devices must share the same network name SSID and security passphrase For more information see Connecting Additional Wireless Client Devices after WPS Setup on page 35 Note If you choose to use WPS the only security methods supported are WPA PSK and WPA2 PSK WEP security is not supported by WPS The WGR614v11 router provides two methods for connecting to a wireless cl...

Page 32: ...pecified in the WGR614v11 router Using the Software Button in the Add WPS Client Screen 1 Log in to the router as described in Logging In To Your Wireless Router on page 7 2 Select Add WPS Client in the main menu and click Next 3 Select the Push Button setup method Figure 6 4 Click the button in the Add WPS Client screen The Connecting to New Wireless Client screen displays Figure 7 The green ligh...

Page 33: ... router s security PIN from the rear panel of the router or from the Advanced Wireless Settings screen 2 On the wireless client follow its specific networking instructions to enter the router s security PIN and to establish a wireless connection with the router Using the Wireless Client s Security PIN 1 Log in to the router as described in Logging In To Your Wireless Router on page 7 2 Select Add ...

Page 34: ... you can still add WPS enabled wireless clients The router might disable the PIN if it detects suspicious attempts to break into your wireless settings this can happen if the check box is selected You can enable the PIN by clearing the check box and clicking Apply Keep Existing Wireless Settings This check box is automatically selected after WPS is enabled to prevent unwanted settings changes and ...

Page 35: ...ients and clients that are not WPS enabled you cannot use the WPS setup procedures to add clients that are not WPS enabled To connect both non WPS enabled and WPS enabled clients to the WGR614v11 router 1 Configure the settings of the WGR614v11 router shown in the Wireless Settings screen for WPA PSK or WPA2 PSK security and record that information See Configuring WPA PSK and WPA2 PSK Wireless Sec...

Page 36: ...only and separated by colons for example 00 09 AB CD EF 01 It can usually be found on the bottom of the wireless card or network interface device If you do not have access to the physical label you can display the MAC address using the network configuration utilities of the computer In WindowsXP for example typing the ipconfig all command in an MSDOS command prompt window displays the MAC address ...

Page 37: ...anges back to the list screen 6 Repeat step 3 through step 5 for each additional device you want to add to the list 7 Select the Turn Access Control On check box Note When configuring the router from a wireless computer whose MAC address is not in the Trusted PC list if you select Turn Access Control On you lose your wireless connection when you click Apply You must then access the wireless router...

Page 38: ...reen 2 To change the password first enter the old password then enter the new password twice 3 Click Apply Backing Up Your Configuration The configuration settings of the WGR614v11 router are stored within the router in a configuration file You can back up save this file and retrieve it later NETGEAR recommends that you save your configuration file after you complete the configuration If the route...

Page 39: ...n Blocking Access to Internet Sites on page 41 Blocking services Block the use of certain Internet services by specific computers on your network This feature is described in Blocking Access to Internet Services on page 42 Scheduled blocking Block sites and services according to a daily schedule This feature is described in Scheduling Blocking on page 43 Allow inbound access to your server To allo...

Page 40: ...Model WGR614v11 to protect your network This chapter includes the following sections Content Filtering Overview on page 41 Blocking Access to Internet Sites Blocking Access to Internet Services on page 42 Scheduling Blocking on page 43 Viewing Logs of Web Access or Attempted Web Access on page 44 Configuring E mail Alert and Web Access Log Notifications on page 45 Setting the Time Zone on page 47 ...

Page 41: ...eb addresses and Web address keywords Up to 255 entries are supported in the Keyword list Keyword application examples If the keyword XXX is specified the URL www zzzyyqq com xxx html is blocked If the keyword com is specified only websites with other domain suffixes such as edu org or gov can be viewed To block access to Internet sites 1 Select Block Sites under Content Filtering in the main menu...

Page 42: ... This is called service blocking or port filtering Services are functions performed by server computers at the request of client computers For example Web servers serve Web pages time servers serve time and date information and game hosts serve data about other players moves When a computer on your network sends a request for service to a server computer on the Internet the requested service is id...

Page 43: ...hors of the application You can often determine port number information by contacting the publisher of the application by asking user groups or newsgroups or by searching Enter the starting port and ending port numbers If the application uses a single port number enter that number in both fields If you know that the application uses either TCP or UDP select the appropriate protocol If you are not ...

Page 44: ...ply b Time of Day to Block Select a start and end time in 24 hour format Select All Day for 24 hour blocking Click Apply Be sure to select your time zone in the E mail screen as described in Setting the Time Zone on page 47 3 Click Apply to save your settings Viewing Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access Up ...

Page 45: ...e website or newsgroup visited or to which access was attempted Action Whether the access was blocked or allowed To refresh the log screen click the Refresh button To clear the log entries click the Clear Log button To e mail the log immediately click the Send Log button Configuring E mail Alert and Web Access Log Notifications To receive logs and alerts by e mail you must provide your e mail acco...

Page 46: ...thentication check box a Enter your user name for the e mail server in the User Name field b Enter your password for the e mail server in the Password field 4 You can specify that logs are automatically sent by e mail with these options Send alert immediately Select this check box for immediate notification of attempted access to a blocked site or service Send Logs According to this Schedule Speci...

Page 47: ...from one of several network time servers on the Internet Localize the time zone so that your log entries and other router functions include the correct time stamp To verify and set the time zone see Figure 6 on page 46 Time Zone To select your local time zone use the drop down list This setting is used for the blocking schedule and for time stamping log entries Automatically Adjust for Daylight Sa...

Page 48: ...onfigure advanced networking features of the N150 Wireless Router Model WGR614v11 including LAN WAN and routing settings It contains the following sections Using the LAN IP Setup Options on page 49 Using a Dynamic DNS Service on page 52 Configuring the WAN Setup Options on page 53 Configuring Static Routes on page 55 ...

Page 49: ...s Vista and the Network Explorer on all Windows systems The Device Name field cannot be blank The default name is WGR614v11 Configuring LAN TCP IP Setup Parameters These are advanced settings that you might configure if you are a network administrator and your network contains multiple routers The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP serv...

Page 50: ...ault setting is Disabled RIP 1 is universally supported RIP 1 is usually adequate unless you have an unusual network setup RIP 2B carries more information than RIP 1 and uses subnet broadcasting RIP 2M carries more information than RIP 1 and uses multicasting Using the Router as a DHCP Server By default the router functions as a DHCP server allowing it to assign IP DNS server and default gateway a...

Page 51: ...puters IP addresses manually or they will not be able to access the router Using Address Reservation When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it accesses the router s DHCP server Reserved IP addresses should be assigned to computers or servers that require permanent IP settings Figure 2 To reserve an IP address 1 C...

Page 52: ...s you to register your domain to their IP address and forwards traffic directed at your domain to your frequently changing IP address Note If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service will not work because private addresses are not routed on the Internet Your router contains a client that can connect to the Dynamic DNS service provided by Dyn...

Page 53: ... you can select the Use Wildcards check box to activate this feature For example the wildcard feature causes yourhost dyndns org to be aliased to the same IP address as yourhost dyndns org 8 Click Apply to save your configuration Configuring the WAN Setup Options The WAN Setup options let you configure a DMZ demilitarized zone server change the Maximum Transmit Unit MTU size and enable the wireles...

Page 54: ...have configured in the Port Forwarding Port Triggering screen Instead of discarding this traffic you can have it forwarded to one computer on your network This computer is called the default DMZ server The WAN Setup screen lets you configure a default DMZ server To assign a computer or server to be a default DMZ server 1 Select the Default DMZ Server check box 2 In the Default DMZ Server fields en...

Page 55: ...r Internet access and you do not need to configure additional static routes You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network As an example of when a static route is needed consider the following case Your primary Internet access is through a cable modem to an ISP You have an ISDN router on your home network for connecti...

Page 56: ...s screen Figure 6 3 In the Route Name field enter a name for this static route This is for identification purposes only 4 Select the Private check box if you want to limit access to the LAN only If Private is selected the static route is not reported in RIP 5 Select the Active check box to make this route effective 6 In the Destination IP Address field enter the IP address of the final destination...

Page 57: ...eless Router WGR614v11 User Manual This represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 10 Click Apply to have the static route entered into the table ...

Page 58: ...rnet and how to make adjustments to enhance your network s performance This chapter includes the following sections Allowing Inbound Connections to Your Network on page 59 Configuring Port Forwarding to Local Servers on page 63 Configuring Port Triggering on page 65 Using Universal Plug and Play on page 68 Optimizing Wireless Performance on page 69 Changing the MTU Size on page 70 Overview of Home...

Page 59: ...eate and track the communication session so that replies can be routed back to your computer Here is an example of normal outbound traffic and the resulting inbound responses 1 You open Internet Explorer beginning a browser session on your computer Invisible to you your operating system assigns a service number port number to every communication process running on your computer In this example let...

Page 60: ...the message restoring the original address information replaced by NAT The message now contains the following address and port information The source address is the IP address of www example com The source port number is 80 the standard port number for a Web server process The destination address is your computer s IP address The destination port number is 5678 the browser session that made the in...

Page 61: ...he previous example let s say port 33333 as the destination port The IRC server also sends an identify message to your router with destination port 113 6 Upon receiving the incoming message to destination port 33333 your router checks its session table to determine whether there is an active session for port number 33333 Finding an active session the router restores the original address informatio...

Page 62: ...en sends this request message through the Internet to your router 2 Your router receives the request message and looks in its rules table for any rules covering the disposition of incoming port 80 traffic Your port forwarding rule specifies that incoming port 80 traffic should be forwarded to local IP address 192 168 1 123 Therefore your router modifies the destination information in the request m...

Page 63: ...t Use the Port Forwarding screen to configure the router to forward specific incoming protocols to computers on your local network In addition to servers for specific applications you can also specify a default DMZ server to which all other incoming protocols are forwarded The DMZ server is configured in the WAN Setup screen as discussed in Setting Up a Default DMZ Server on page 54 Before startin...

Page 64: ...r groups or newsgroups When you have the port number information follow these steps 1 Select Port Forwarding Port Triggering under Advanced in the main menu 2 Click Add Service see Figure 1 on page 63 The Ports Custom Services screen displays Figure 2 3 In the Service Name field enter a descriptive name 4 In the Service Type field select the protocol If you are unsure select TCP UDP 5 In the Start...

Page 65: ...page 52 To access your Web server from the Internet a remote user must know the IP address that has been assigned by your ISP However if you use a Dynamic DNS service the remote user can reach your server by a user friendly Internet name such as mynetgear dyndns org Configuring Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases More than one loc...

Page 66: ...ser groups or newsgroups To set up port triggering 1 Select Port Forwarding Port Triggering under Advanced in the main menu The Forwarding Port Triggering screen displays see Figure 1 on page 63 2 Select the Port Triggering radio button The port triggering information displays Figure 4 3 Clear the Disable Port Triggering check box Note If the Disable Port Triggering check box is selected after you...

Page 67: ...r on the Internet Otherwise select Single address and enter the IP address of one computer to restrict the service to a particular computer 9 Select the service type either TCP or UDP 10 In the Triggering Port field enter the number of the outbound traffic port that will cause the inbound ports to be opened 11 Enter the inbound connection port information in the Connection Type Starting Port and E...

Page 68: ... or disabled for automatic device configuration The default setting for UPnP is disabled If this check box is not selected the router does not allow any device to automatically control the resources such as port forwarding mapping of the router Advertisement Period The advertisement period is how often the router broadcasts its UPnP information This value can range from 1 to 1440 minutes The defau...

Page 69: ...rmance specifications click the link to the online document Wireless Networking Basics in Appendix A The following list describes how to optimize wireless router performance Identify critical wireless links If your network has several wireless devices decide which wireless devices need the highest data rate and locate the router near them Many wireless products have automatic data rate fallback wh...

Page 70: ...k device communicates across the Internet with another the data packets travel through many devices along the way If any device in the data path has a lower MTU setting than the other devices the data packets must be split or fragmented to accommodate the one with the smallest MTU The best MTU setting for NETGEAR equipment is often just the default value and changing the value might fix one proble...

Page 71: ... enter a new size between 64 and 1500 3 Click Apply to save the new configuration Overview of Home and Small Office Networking Technologies Common connection types and their speed and security considerations are Broadband Internet Your Internet connection speed is determined by your modem type such as ADSL or cable modem as well as the connection speed of the sites to which you connect and general...

Page 72: ...not interoperable with these older products Wired Ethernet As gigabit speed Ethernet ports 10 100 1000 Mbps become common on newer computers wired Ethernet remains a good choice for speed economy and security Gigabit Ethernet can extend up to 100 meters with twisted pair wiring of Cat 5e or better A wired connection is not susceptible to interference and eavesdropping would require a physical conn...

Page 73: ...various networking technologies Table 2 Theoretical Transfer Time for 1 Gigabyte Network Connection Theoretical Raw Transfer Time Gigabit wired Ethernet 8 seconds RangeMax NEXT Wireless N 26 seconds Powerline HD 40 seconds 100 Mbps wired Ethernet 80 seconds 802 11n wireless 45 seconds 802 11g wireless 150 seconds 802 11b wireless 700 seconds 10 Mbps wired Ethernet 800 seconds Cable modem 3 Mbps 27...

Page 74: ... your N150 Wireless Router Model WGR614v11 This chapter includes the following sections Viewing Wireless Router Status Information on page 75 Viewing a List of Attached Devices on page 79 Managing the Configuration File in Chapter 6 Updating the Router Firmware on page 81 Enabling Remote Management Access on page 84 Traffic Meter on page 86 ...

Page 75: ...e in the main menu The Router Status screen displays Figure 1 Table 1 describes the router status fields Table 1 Wireless Router Status Fields Field Description Hardware Version The hardware version of the router Firmware Version The version of the current software installed in the router This will change if you update your router Internet Port The following settings apply to the Internet WAN port...

Page 76: ...ubnet masks and subnet addressing click the link to the online document TCP IP Networking Basics in Appendix A Domain Name Server The Domain Name Server addresses being used by the router A Domain Name Server translates human language URLs such as www netgear com into IP addresses LAN Port The following settings apply to the Ethernet LAN port of the router MAC Address The Media Access Control addr...

Page 77: ...the wireless port being used Click the link to the online document Wireless Networking Basics in Appendix A for the frequencies used on each channel Mode Indicates the wireless communication mode Up to 54 Mbps Up to 65 Mbps Up to 150 Mbps Wireless AP Indicates whether the radio feature of the router is enabled If not enabled the Wireless LED on the front panel is off Broadcast Name Indicates wheth...

Page 78: ...Domain Name Service server that provides translation of network names to IP addresses Lease Obtained The date and time that the lease was obtained Lease Expires The date and time that the lease will expire a Click the Release button to release the connection status items that is all items return to 0 b Click the Renew button to renew to the connection status items that is all items are refreshed c...

Page 79: ...MAC address To force the router to look for attached devices click Refresh Note If the router is rebooted the table data is lost until the router rediscovers the devices Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collision...

Page 80: ...ing your router s configuration settings To save your settings click Backup Your browser extracts the configuration file from the router and prompts you for a location on your computer to store the file You can give the file a meaningful name at this time such as comcast cfg Tip Before saving your configuration file change the administrator password to the default password Then change it again aft...

Page 81: ...the Check for Updated Firmware Upon Log in check box Each time you log in to the router it will automatically detect a new version of the firmware and then install it This check box is enabled in the router s default state See Logging In To Your Wireless Router on page 7 Use the Check button in the Router Upgrade screen Instead of having the router check for new firmware every time you log in you ...

Page 82: ...e a message displays and the router returns to the Firmware Update screen Figure 8 3 To update your firmware click Yes and follow the prompts WARNING When updating firmware to the WGR614v11 router do not interrupt the Web browser by closing the window clicking a link or loading a new page If the browser is interrupted it could corrupt the firmware When the upload is complete your router automatica...

Page 83: ... version of your router If the version on the NETGEAR website is more recent download the file from the WGR614v11 support page to your computer 4 Log in to your router and select Router Upgrade under Maintenance on the main menu 5 Click Browse and locate the firmware image that you downloaded to your computer the file ends in img or chk 6 Click Upload to send the firmware to the router WARNING Whe...

Page 84: ...o change the router s default configuration password to a very secure password The ideal password should contain no dictionary words from any language and should be a mixture of letters both uppercase and lowercase numbers and symbols Your password can be up to 30 characters To configure your router for remote management 1 Select the Turn Remote Management On check box 2 Under Allow Remote Access ...

Page 85: ...e management interface Normal Web browser access uses the standard HTTP service port 80 For greater security enter a custom port number for the remote management Web interface Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 4 Click Apply to have your changes take effect Note When accessing your rou...

Page 86: ...ur router do the following 1 On the Advanced menu click Traffic Meter Figure 11 2 To enable the Traffic Meter click the Enable Traffic Meter check box 3 If you would like to record and restrict the volume of Internet traffic click the Traffic volume control by radio button You can select one of the following options for controlling the traffic volume No Limit No restriction is applied when the tra...

Page 87: ...pecific time and date 6 Set up Traffic Control to issue a warning message before the month limit of Mbytes or Hours is reached You can select one of the following to occur when the limit is attained The Internet LED flashes green or amber The Internet connection is disconnected and disabled 7 Set up Internet Traffic Statistics to monitor the data traffic 8 Click the Traffic Status button if you wa...

Page 88: ... Troubleshooting Basic Functions on page 89 Login Problems on page 91 Checking the Internet Service Connection on page 92 Troubleshooting Your Network Using the Ping Utility on page 94 Problems with Date and Time on page 96 Problems with Wireless Adapter Connections on page 96 Restoring the Default Configuration and Password on page 97 Quick Tips This section describes tips for troubleshooting som...

Page 89: ...Appendix A Some cable modem services require you to use the MAC address of the computer registered on the account If so in the Router MAC Address section of the Basic Settings menu select Use this Computer s MAC Address Click Apply to save your settings Restart the network in the correct sequence Check the Test light to verify correct router operation If the Test light does not turn off within 2 m...

Page 90: ...ect the language you are using on your PC Select a different language option if you prefer b If the CD does not automatically start browse the CD and double click on 3 Click Supporting Software then Netgear Firmware Recovery Utility and follow the prompts for the recovery process 4 After firmware recovery is completed follow the prompts to restore your configuration settings The Power light stays ...

Page 91: ...Make sure that you are using the push button and not the router s built in registrar 2 Check that PIN verification has succeeded for the WPS enabled device you are connecting to the router 3 Make sure you have not pushed the push button after disabling the WPS function you logged into the router and disabled this previously 4 Check that the router is not in the temporary AP setup locked state if y...

Page 92: ... router as a replacement for an ADSL gateway in your network the router cannot perform many gateway services for example converting ADSL or Cable data into Ethernet networking information NETGEAR does not support such a configuration Checking the Internet Service Connection If you can access your router but your router is unable to access the Internet review the topics in this section Obtaining an...

Page 93: ... your computer s MAC address On the Basic Settings screen in the Router MAC Address section select Use this Computer s MAC Address and click Apply Then restart your network in the correct sequence see the NETGEAR Wireless Router Setup Manual for instructions Troubleshooting PPPoE If you are using PPPoE try troubleshooting your Internet connection To troubleshoot a PPPoE connection 1 Log in to the ...

Page 94: ...b and select Never dial a connection If the wireless router does not save changes you have made in the browser interface check the following When entering configuration settings be sure to click Apply before moving to another screen or tab or your changes could be lost Click Refresh or Reload in the Web browser The changes might have occurred but the Web browser might be caching the old configurat...

Page 95: ...et Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly test the path from your computer to a remote device 1 From the Windows toolbar click the Start button and then select Run 2 In the Windows Run window type ping n 10 IP address where IP address is the IP address of a remote device such as your ISP s DNS server If the path is functioning corre...

Page 96: ...d check the date and time again Time is off by one hour Cause The router does not adjust for daylight savings time In the E mail screen select the Automatically Adjust for Daylight Savings Time check box Problems with Wireless Adapter Connections If your wireless adapter is unable to connect check its connection settings To check the adapter s connection settings 1 open the adapter setup utility t...

Page 97: ...the IP address to 192 168 1 1 WARNING These procedures erase all current configuration settings You can erase the current configuration and restore factory defaults in two ways Use the Erase function of the router To use the Erase function see Erasing the Configuration on page 81 Use the restore factory settings button on the rear panel of the router Use this method for cases when the administrati...

Page 98: ...mentation netgear com reference enu tcpip index htm Wireless Networking Basics http documentation netgear com reference enu wireless index htm Preparing Your Network http documentation netgear com reference enu wsdhcp index htm Virtual Private Networking Basics http documentation netgear com reference enu vpn index htm Glossary http documentation netgear com reference enu glossary index htm In add...

Page 99: ...uterlogin net or http www routerlogin com Login Name case sensitive printed on product label admin Login Password case sensitive printed on product label password Internet Connection WAN MAC Address Default hardware address on label MTU Size 1500 Local Network Router LAN IP address printed on product label also known as Gateway IP address 192 168 1 1 Router Subnet 255 255 255 0 DHCP Server Enabled...

Page 100: ...to 150 Mbps Data Rate Best Output Power Full Firewall Inbound communications coming in from the Internet Disabled bars all unsolicited requests except for traffic on port 80 the http port Outbound communications going out to the Internet Enabled all Maximum Wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors...

Page 101: ...tralia 240V 50 Hz input Europe 230V 50 Hz input Japan 100V 50 60 Hz input All regions output 12V DC 1 0A output Physical Dimensions 28 x 175 x 119 mm 1 1 x 6 89 x 4 68 in Weight 0 26 kg 0 57 lb Environmental Operating temperature 0 to 40 C 32º to 104º F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic Emissions Designed to conform to the following standards FCC Part 15...

Page 102: ...oadcast status 77 C cables checking 89 channel frequency 25 channel wireless port 77 clients adding 31 35 77 communication mode 26 77 compatibility protocol and standards 101 configuration file backing up 80 erasing 81 managing 80 configuring advanced security 29 basic security 25 DMZ server 54 Dynamic DNS 53 LAN IP settings 49 NAT 55 port forwarding 63 port triggering 65 WPA security 28 WPS 34 Se...

Page 103: ...t Ethernet 72 H hardware version 75 host name 12 79 I idle time out 15 inbound traffic allowing or blocking 59 interface specifications 101 interference reducing 69 Internet connection default settings 99 Internet port status 75 Internet Relay Chat IRC 61 Internet services blocking access 42 interval poll 79 IP addresses blocking access by 43 current 76 dynamic or static 13 LAN 50 registering doma...

Page 104: ... Ethernet 15 PPTP Point to Point Tunneling Protocol 15 Preamble mode 30 primary DNS server 13 16 protocols compatibility 101 Push N Connect 31 77 91 push button configuration WPS 31 R radio wireless 18 30 77 range router 69 reducing interference 69 reference documents 98 region of operation 25 releasing connection status 78 remote devices testing path 95 remote management 84 renewing connection st...

Page 105: ...y Protocol encryption 28 trademarks 2 traffic metering 86 transfer time backing up 73 troubleshooting 88 trusted user 42 U Universal Plug and Play UPnP 68 up time system 78 updating firmware 8 75 81 usage statistics 78 V version firmware 75 81 RIP Router Information Protocol 50 viewing advanced wireless settings 29 attached devices 79 basic security settings 25 logs 44 status 75 W WAN setup 53 WEP...

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NETGEAR WGR614v11, User Manual

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