Troubleshooting
103
VDSL Voice Gateway
Access a Forgotten WiFi Password
The gateway comes preset with a unique WiFi network name and WiFi password. This
information is on the product label. You can also set up a guest network to allow visitors to
access your Internet connection.
If you changed the WiFi settings and do not remember what they are, you can use a wired
Ethernet connection to log in to the gateway to view the WiFi settings.
To use a wired connection to view WiFi settings:
1.
Use an Ethernet cable to connect your computer to an Ethernet LAN port on the
gateway.
The LAN LED
lights.
2.
Launch a web browser from the connected computer.
3.
Type
http://www.routerlogin.net
or
http://10.0.0.2
.
A login screen displays.
4.
Enter the gateway user name and password.
The user name is
admin
. The default password is
admin
. The user name and password
are case-sensitive.
The BASIC Home screen displays.
5.
To view the WiFi settings, select
Wireless
.
The Wireless Network screen displays.
6.
To view guest network settings, select
Guest
.
The Guest Network Settings screen displays.
WiFi Connections
If you are having trouble connecting with WiFi, try to isolate the problem, it might be due to
one of the following reasons.
•
The WiFi signal strength is weak.
Check these conditions:
-
Is your gateway too far from your computer, or too close? Move your computer near
the gateway, but at least 6 feet (2 meters) away, and see if the signal strength
improves.
-
Is your WiFi signal blocked by objects between the gateway and your computer?
•
Your computer or wireless devices does not find your WiFi network.
Check the following:
-
Is the 2.4 GHz LED on the gateway lit?
