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Nighthawk X8 AC5000 Tri-Band WiFi Router

Summary of Contents for R8300

Page 1: ...Nighthawk X8 AC5000 Tri Band WiFi Router User Manual Model R8300 April 2016 202 11634 01 350 E Plumeria Drive San Jose CA 95134 USA ...

Page 2: ...es Conformity For regulatory compliance information visit http kb netgear com app answers detail a_id 11621 Compliance For regulatory compliance information visit netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference pu...

Page 3: ... the Language 23 Access the Router With NETGEAR genie Apps 24 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 26 Manually Set Up the Internet Connection 26 Specify an Internet Connection Without a Login 27 Specify an Internet Connection That Uses a Login 28 Specify IPv6 Internet Connections 30 Requirements for Entering IPv6 Addresses 31 Use Auto Config for an IPv6 Internet C...

Page 4: ...ew or Change WAN Settings 66 Set Up a Default DMZ Server 67 Ethernet Port Aggregation 68 Set Up Ethernet Port Aggregation 70 View Ethernet Port Aggregation Status 70 Change the LAN TCP IP Settings 71 Change the Router s Device Name 73 Specify the IP Addresses That the Router Assigns 73 Manage Reserved LAN IP Addresses 75 Reserve an IP Address 75 Edit a Reserved IP Address 76 Delete a Reserved IP A...

Page 5: ...the Internet Connection Status 111 View and Manage Logs of Router Activity 112 View Devices Currently on the Network 113 Monitor Internet Traffictraffic metering 114 Manage the Router Configuration File 115 Back Up Settings 115 Erase the Current Configuration Settings 116 Restore Configuration Settings 117 Set Up Remote Management 117 Use Remote Access 119 Access the Router With NETGEAR genie Apps...

Page 6: ...43 Play Music From a USB Storage Device With iTunes Server 143 Set Up the Router s iTunes Server With iTunes 144 Set Up the Router s iTunes Server With the Remote app 145 Play Music or View Photos on TiVo 147 Set Up the Router to Work With TiVo 148 Play Videos on TiVo 148 Play Media From a USB Device on TiVo 149 Chapter 12 Share a USB Printer Install the Printer Driver and Cable the Printer 151 Do...

Page 7: ...ring for Internet Relay Chat port triggering 173 Chapter 15 Troubleshooting Quick Tips 176 Sequence to Restart Your Network 176 Check Ethernet Cable Connections 176 Network Settings 176 WiFi Settings 176 Troubleshoot With the LEDs 176 Standard LED Behavior When the Router Is Powered On 176 Power LED Is Off or Blinking 177 Power LED Stays Amber 177 LEDs Never Turn Off 177 2 4 GHz 5 GHz 1 and 5 GHz ...

Page 8: ...abit ports to double your wired speeds to network attached storage Quad Stream with MU MIMO support allows you to enjoy simultaneous streaming to your devices for faster speeds than traditional WiFi This chapter contains the following sections Unpack Your Router on page 9 Front View on page 9 USB Port on the Right Panel on page 11 Rear Panel on page 12 Position Your Router on page 13 Cable Your Ro...

Page 9: ...e power adapter and a yellow Ethernet cable Figure 1 Package contents Front View The status LEDs are located on the top of the router Buttons are on the front and the USB ports are on the right panel Figure 2 Router LEDs and buttons Hardware Setup 9 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 10: ... Ethernet cable connection to the modem Blinking white The port is sending or receiving traffic Off No Ethernet cable is connected between the router and the modem Internet Solid white The 2 4 GHz WiFi radio is operating Blinking The router is sending or receiving WiFi traffic Off The 2 4 GHz WiFi radio is off 2 4 GHz WiFi Solid white The 5 GHz WiFi radio is operating Blinking The router is sendin...

Page 11: ...cted to this Ethernet port Ethernet ports 1 6 Table 2 Front panel button descriptions Description Button Pressing this button changes the LED mode Mode one All LEDs stay on and blink Mode two All LEDs stay on but don t blink Mode three Only the Power LED stays on and the other LEDs are off LED Pressing this button lets you use WPS to join the WiFi network without typing the WiFi password For more ...

Page 12: ...the following figure Figure 4 Rear panel You can use Ethernet AGGREGATE ports 1 and 2 to cable a device to the router that supports Ethernet port aggregation For information about Ethernet port aggregation see Set Up Ethernet Port Aggregation on page 70 Hardware Setup 12 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 13: ...ce that emits a WiFi signal for network access Position your router according to the following guidelines Place your router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers Place the router in an elevated location minim...

Page 14: ...ximize signal power and extend WiFi coverage throughout your home Increased signal power on the router is important but effective WiFi connectivity requires two way communication between the router and clients such as smartphones tablets and laptops The client must acknowledge every WiFi data packet sent by the router otherwise the router resends the data packet A strong signal from the router wit...

Page 15: ...ed signal by compensating for the relatively poor WiFi on the client side This WiFi improvement is seen across all devices new and old but helps mobile devices the most which present the greatest connectivity challenges today Position the Active Antennas The router s four active antennas include a built in receiver low noise amplifier LNA for high speed WiFi connections and excellent range Both th...

Page 16: ...Hardware Setup 16 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 17: ...ct and how to access the router and log in The chapter contains the following sections Connect to the Network on page 18 Types of Logins on page 19 Use a Web Browser to Access the Router on page 20 Automatic Internet Setup on page 20 Automatic Internet Setup With Two Routers on page 22 Change the Language on page 23 Access the Router With NETGEAR genie Apps on page 24 17 ...

Page 18: ...f the Ethernet cable Ethernet port 3 on the router To get the fastest performance with port aggregation for wired connections use Ethernet port 3 for the first computer and use Ethernet port 4 5 or 6 for the second computer which allows for speeds up to 2 Gbps with port aggregation The maximum speed between port 4 5 and 6 is limited to 1 Gbps Note Your computer connects to the local area network L...

Page 19: ...ord MAC address and serial number Figure 5 Product label Types of Logins Separate types of logins serve different purposes It is important that you understand the difference so that you know which login to use when Several types of logins are associated with the router ISP login The login that your ISP gave you logs you in to your Internet service Your service provider gave you this login informat...

Page 20: ...BASIC Home page displays Automatic Internet Setup You can let the NETGEAR installation assistant set up your router automatically or you can set up your router manually Before you start the setup process get your ISP information and make sure that the computers and devices in the network are using the settings described here If you are installing a new router on a network that already includes a r...

Page 21: ... set up the Internet connection enter http www routerlogin net in the address field for your browser to start the installation process 4 Follow the onscreen instructions The NETGEAR installation assistant guides you through connecting the router to the Internet 5 If the browser does not display a router page do the following Make sure that the computer is connected to one of the LAN Ethernet ports...

Page 22: ...lly set up your router on a network with another router 1 Turn the router on by pressing the On Off button 2 Make sure that your computer or WiFi device is connected to the router with an Ethernet cable wired or over WiFi with the preset security settings listed on the label If you want to change the router s WiFi settings use a wired connection to avoid being disconnected when the new WiFi settin...

Page 23: ... a Review your settings Make sure that you selected the correct options and typed everything correctly b Contact your ISP to verify that you are using the correct configuration information c Read Cannot Access the Internet on page 178 If problems persist register your product and contact NETGEAR technical support When the router connects to the Internet you are prompted to download and install the...

Page 24: ...ge router features like Live Parental Controls guest access Internet traffic meter speed test and more To use the genie app to access the router 1 Visit the NETGEAR genie web page at NETGEAR com genie 2 Follow the onscreen instructions to install the app on your smartphone tablet or computer 3 Launch the genie app The genie app dashboard page displays Connect to the Network and Access the Router 2...

Page 25: ...e Internet connection when you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard on page 26 Manually Set Up the Internet Connection on page 26 Specify IPv6 Internet Connections on page 30 Change the MTU Size on page 43 25 ...

Page 26: ...nd password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup Wizard 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually Set Up the Internet Connection on page 26 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration When th...

Page 27: ...button selected 6 If your Internet connection requires an account name or host name type it in the Account Name If Required field 7 If your Internet connection requires a domain name type it in the Domain Name If Required field For the other sections on this page the default settings usually work but you can change them 8 Select an Internet IP Address radio button Get Dynamically from ISP Your ISP...

Page 28: ... that you want to use 11 Click the Apply button Your settings are saved 12 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Cannot Access the Internet on page 178 Specify an Internet Connection That Uses a Login To view or change the basic Internet setup 1 Launch a web browser from a computer or WiFi device that is connected to th...

Page 29: ...utton Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 13 Select a Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assi...

Page 30: ...4 Select ADVANCED Advanced Setup IPv6 The Basic Settings page displays 5 From the Internet Connection Type menu select the IPv6 connection type If your ISP did not provide details select IPv6 Tunnel If you are not sure select Auto Detect so that the router detects the IPv6 type that is in use If your Internet connection does not use PPPoe or DHCP or is not fixed but is IPv6 select Auto Config Your...

Page 31: ...exadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Use Auto Config for an IPv6 Internet Connection To set up an IPv6 Internet connection through autoconfiguration 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The ...

Page 32: ...re 7 Optional In the DHCP Domain Name If Required field enter a domain name You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast so...

Page 33: ...y detects the information in the following fields Connection Type This field indicates the connection type that is detected Router s IPv6 Address on WAN This field shows the IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the fi...

Page 34: ...ton Your settings are saved Set Up an IPv6 6to4 Tunnel Internet Connection The remote relay router is the router to which your router creates a 6to4 tunnel Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection To set up an IPv6 Internet connection by using a 6to4 tunnel 1 Launch a web browser from a computer or WiFi device that is ...

Page 35: ... Enter the static IPv4 address of the remote relay router Your IPv6 ISP usually provides this address 7 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices o...

Page 36: ...IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the le...

Page 37: ...s on your home network the LAN 9 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 10 Click the Apply button Your settings are saved Set Up an IPv6 Fixed Internet Connection To set up a fixed IPv6 Internet connecti...

Page 38: ...d for the IPv4 Internet connection on the Internet Setup page See Manually Set Up the Internet Connection on page 26 Note 7 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addres...

Page 39: ...Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select Pass Through The page adjusts but no additional fields display 6 Click the Apply button Your settings are saved Set Up an IPv6 PPPoE Internet Connection To set up a PPPoE IPv6 Internet connection 1 Launch a web browser from a computer or WiFi device that is connected to t...

Page 40: ...ail address For example if your main mail account is JerAB ISP com you would type JerAB in this field Some ISPs like Mindspring Earthlink and T DSL require that you use your full email address when you log in If your ISP requires your full email address type it in this field 7 In the Password field enter the password for the ISP connection 8 In the Service Name field enter a service name If your I...

Page 41: ...in the service provider s network This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes allowing stateless operation of 6rd With a 6rd tunnel configuration the router follows the RFC5969 standard supporting two ways to establish a 6rd tunnel IPv6 WAN connection Auto mode In IPv6 Auto Detect mode when the router receives option 212 from the DHCPv4 option auto d...

Page 42: ...are sure that it is necessary for your ISP connection For more information about changing the MTU size see Change the MTU Size on page 43 6 Select an IPv6 Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select thi...

Page 43: ...and the technical support of either the ISP or NETGEAR recommends changing the MTU setting These web based applications might require an MTU change A secure website that does not open or displays only part of a web page Yahoo email MSN portal America Online s DSL service You use VPN and experience severe performance problems You used a program to optimize MTU for performance reasons and now you ar...

Page 44: ...and applications Table 3 Common MTU sizes Application MTU The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers adapters and switches 1500 Used in PPPoE environments 1492 Maximum size to use for pinging Larger packets are fragmented 1472 Used in some DHCP environments 1468 Usable by AOL if you do not send ...

Page 45: ...ternet This chapter includes the following sections Set Up Parental Controls on page 46 Allow or Block Access to Your Network on page 47 Use Keywords to Block Internet Sites on page 49 Manage Network Access Control Lists on page 53 Schedule When to Block Internet Sites and Services on page 54 Set Up Security Event Email Notifications on page 55 45 ...

Page 46: ...ase sensitive The BASIC Home page displays 4 Select Parental Controls The Live Parental Controls website opens 5 Click the button for the app or version that you want to download and use 6 Follow the onscreen instructions to download and install the genie app 7 Open the genie app and select Parental Controls After installation Live Parental Controls automatically starts 8 Click the Next button rea...

Page 47: ...ontrols you can change the web filtering level for each device on the network through the network map page of the genie app Allow or Block Access to Your Network You can use access control to block or allow access to your network To set up access control 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 En...

Page 48: ...our network you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list The access rule does not affect previously blocked or allowed devices It applies only to devices joining your network in the future after you apply these settings 7 To view allowed or blocked devices that are not connected click one of the following links View list of...

Page 49: ...ays 4 Select ADVANCED Security Block Sites 5 Select a keyword blocking option Per Schedule Turn on keyword blocking according to a schedule that you set See Schedule When to Block Internet Sites and Services on page 54 Always Turn on keyword blocking all the time independent of the Schedule page 6 In the Type keyword or domain name here field enter a keyword or domain that you want to block For ex...

Page 50: ...p www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Services 5 Specify when to block the services To block the services all the time select the Always radio button To block the services based on a schedu...

Page 51: ...out which port numbers the service or application uses you can contact the publisher of the application ask user groups or newsgroups or search on the Internet 9 Select a filtering option Only This IP Address Block services for a single computer IP Address Range Block services for a range of computers with consecutive IP addresses on your network All lP Addresses Block services for all computers o...

Page 52: ... you exempt must be assigned a fixed IP address You can use the reserved IP address feature to specify the IP address See Manage Reserved LAN IP Addresses on page 75 To specify a trusted computer 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admi...

Page 53: ...http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Access Control 5 Select the Turn on Access Control radio button 6 Click the View list of allowed devices not currently connected to the network link Contr...

Page 54: ...pecify what you want the router to block see Use Keywords to Block Internet Sites on page 49 and Block Services From the Internet on page 50 To schedule blocking 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password...

Page 55: ...n that observes daylight saving time select the Automatically adjust for daylight savings time check box 8 Click the Apply button Your settings are saved Set Up Security Event Email Notifications The router can email you its logs of router activity The log records router activity and security events such as attempts to access blocked sites or services To set up email notifications 1 Launch a web b...

Page 56: ...s to which logs and alerts are to be sent This email address is also used for the From address If this field is blank log and alert messages are not sent 8 If your outgoing email server requires authentication select the My Mail Server requires authentication check box and do the following a In the User Name field type the user name for the outgoing email server b In the Password field type the pa...

Page 57: ...ick the Apply button Your settings are saved Logs are sent automatically according to the schedule that you set If the log fills before the specified time it is sent After the log is sent it is cleared from the router memory If the router cannot email the log and the log buffer fills the router overwrites the log Control Access to the Internet 57 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 58: ... explains how the router manages WiFi connections for its WiFi bands and how you can control the relevant router settings The chapter contains the following sections Tri Band WiFi on page 59 Smart Connect on page 62 Beamforming on page 64 58 ...

Page 59: ... TV while your kids are watching a YouTube video on a smartphone the router shares the bandwidth across these two devices This is particularly unfair for the faster 802 11ac devices or three stream 3x3 802 11n devices because their speeds are reduced to the speed of the slowest device in the network Even one slow device can bring down the entire network speed In this simplified example the 5 GHz b...

Page 60: ...evices would also see their WiFi speeds divided by 5 Tri band WiFi adds a second 5 GHz WiFi band to the network This increases the available WiFi bandwidth which can be compared to widening the road In addition to widening the road using two 5 GHz bands means that the router has dedicated 5 GHz bands That s like tri band WiFi connections using two lanes in the wider road instead of one The router ...

Page 61: ...ith a combined maximum speed of 1300 Mbps Effectively both slower and faster devices can run faster and the overall network speed increases by more than two times from 640 Mbps to 1500 Mbps Load Balancing The router uses load balancing to distribute WiFi connections among all three WiFi bands to ensure that both the WiFi bands are utilized Load balancing prevents overloading a single 5 GHz band an...

Page 62: ...ices do not slow down faster devices The router uses load balancing to avoid network congestion in each WiFi band With load balancing you don t need to share your WiFi connection with as many devices Smart Connect Smart Connect balances your 5 GHz WiFi connections into two different radio bands the 5 GHz radio 1 band and the 5 GHz radio 2 band The router uses Smart Connect to choose the best radio...

Page 63: ...ch the WiFi settings for 5 GHz radio 1 overwrite the WiFi settings for 5 GHz radio 2 Note Enable or Disable Smart Connect To enable or disable Smart Connect 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The ...

Page 64: ...ing for both 2 4 GHz and 5 GHz clients which means that it provides beamforming benefits of better range and performance for all WiFi devices even older 802 11a b g n devices not just the latest WiFi clients Enable or Disable Implicit Beamforming Implicit beamforming means that the router can use information from client devices that support beamforming to improve the WiFi signal To enable or disab...

Page 65: ...on page 71 Change the Router s Device Name on page 73 Specify the IP Addresses That the Router Assigns on page 73 Disable the DHCP Server Feature in the Router on page 92 Manage Reserved LAN IP Addresses on page 75 Custom Static Routes on page 77 Set Up a Bridge for a Port Group or VLAN Tag Group on page 80 Use the WPS Wizard for WiFi Connections on page 83 Specify Basic WiFi Settings on page 84 S...

Page 66: ...change the following settings Disable Port Scan and DoS Protection DoS protection protects your LAN against denial of service attacks such as Syn flood Smurf Attack Ping of Death and many others Select this check box only in special circumstances Default DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effec...

Page 67: ... one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server WARNING DMZ servers pose a security risk A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network T...

Page 68: ... ports 1 and 2 to cable the device that supports Ethernet port aggregation to the router To get the fastest performance with port aggregation for wired connections use Ethernet port 3 for the first computer and use Ethernet port 4 5 or 6 for the second computer which allows for speeds up to 2 Gbps with port aggregation The maximum speed between port 4 5 and 6 is limited to 1 Gbps Note NETGEAR Read...

Page 69: ...Figure 11 Ethernet port aggregation Network Settings 69 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 70: ...t port aggregation on your device see the documentation that came with your device For information about viewing the status of the Ethernet port aggregation see View Ethernet Port Aggregation Status on page 70 View Ethernet Port Aggregation Status You can view the status of Ethernet aggregation for a device that is connected to the router s designated Ethernet aggregation ports The device must sup...

Page 71: ...a different IP addressing scheme you can change these settings You might want to change these settings if you need a specific IP subnet that one or more devices on the network use or if you use competing subnets with the same IP scheme To change the LAN TCP IP settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login wi...

Page 72: ...irection Both The router broadcasts its routing table periodically and incorporates information that it receives Out Only The router broadcasts its routing table periodically In Only The router incorporates the RIP information that it receives b Select the RIP version Disabled This is the default setting RIP 1 This format is universally supported It is adequate for most networks unless you are usi...

Page 73: ... displays 5 In the Device Name field type a new name 6 Click the Apply button Your settings are saved Specify the IP Addresses That the Router Assigns By default the router acts as a Dynamic Host Configuration Protocol DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the route...

Page 74: ...ess field type the lowest number in the range This IP address must be in the same subnet as the router b In the Ending IP Address field type the number at the end of the range of IP addresses This IP address must be in the same subnet as the router 7 Click the Apply button Your settings are saved The router delivers the following parameters to any LAN device that requests DHCP An IP address from t...

Page 75: ... The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Address Reservation section click the Add button The page adjusts 6 In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the router s LAN subnet such as 192 168 1 x 7 Type the MAC address of the computer or server If the computer is already on yo...

Page 76: ...ress 6 Click the Edit button 7 Change the settings 8 Click the Apply button Your settings are saved Delete a Reserved IP Address Entry To delete a reserved address entry 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is ...

Page 77: ...mployed and the company firewall is likely to deny the request In this case you must define a static route telling your router to access 134 177 0 0 through the ISDN router at 192 168 1 100 Here is an example The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses The Gateway IP Address field specifies that all traffic for these addr...

Page 78: ... IP address of the final destination 10 Type the IP subnet mask for this destination If the destination is a single host type 255 255 255 255 11 Type the gateway IP address which must be on the same LAN segment as the router 12 Type a number from 1 through 15 as the metric value This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works b...

Page 79: ...dio button for the route 6 Click the Edit button The Static Routes page adjusts 7 Edit the route information 8 Click the Apply button Your settings are saved Delete a Static Route To delete a static route 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user nam...

Page 80: ... LAN port or WiFi network include an IPTV device your ISP might require you to set up a bridge for a port group for the router s Internet interface A bridge with a port group prevents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address translation NAT service To configure a port group and enable the bridge 1 Launch ...

Page 81: ...Ethernet LAN ports or WiFi network include an IPTV device your ISP might require you to set up a bridge for a VLAN tag group for the router s Internet interface If you are subscribed to IPTV service the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router ...

Page 82: ...s The VLAN Bridge Settings page displays 5 Select the Enable VLAN Bridge Group check box 6 Select the By VLAN tag group radio button 7 Specify the settings as described in the following table Description Field Enter a name for the VLAN tag group The name can be up to 10 characters Name Enter a value from 1 to 4094 VLAN ID Network Settings 82 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 83: ...s added 9 Click the Apply button Your settings are saved Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a computer or WiFi device to your WiFi network without typing the WiFi password To use the WPS Wizard 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name an...

Page 84: ...protect and maximize your WiFi security Note We recommend that you do not change your preset security settings If you change your preset security settings make a note of the new settings and store it in a safe place where you can easily find it If you use a WiFi connection to change the SSID or other WiFi security settings you are disconnected when you click the Apply button To avoid this problem ...

Page 85: ...e to write down the new name and keep it in a safe place 8 To change the WiFi channel select a number from the Channel menu In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this happens experiment with different channels to see which is the best When you use multiple access points it is b...

Page 86: ...ange the settings Do not disable security To change the WPA settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless...

Page 87: ...sword is password The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless Your router might display information that is different from this example 5 For the 2 4 GHz WiFi band in the Wireless Network 2 4 GHz b gn n section select a setting from the Mode menu Up to 1000 Mbps is the default setting The other settings are Up to 433 Mbps and Up to 54 Mbps 6 For eac...

Page 88: ... name and password are case sensitive The BASIC Home page displays 4 Select Guest Network Your router might display information that is different from this example 5 Scroll to the section of the page for the guest WiFi network that you want to set up The default guest WiFi network names SSIDs are as follows NETGEAR Guest is for the 2 4 GHz WiFi band NETGEAR 5G Guest is for the 5 GHz WiFi band 6 Le...

Page 89: ...ts WIFI button If you are away from the router or already logged in it might be easier to enable or disable them You can also turn the WiFi radios off and on based on a schedule See Set Up a WiFi Schedule on page 90 Use the WIFI Button To turn the WiFi radios off and on with the WIFI button Press the WIFI button on the front of the router for two seconds If you turned off the WiFi radios the 2 4 G...

Page 90: ...e WiFi LEDs light Set Up a WiFi Schedule You can turn off the WiFi signal from your router at times when you do not need a WiFi connection For example you might turn it off for the weekend if you leave town To set up the WiFi schedule 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user ...

Page 91: ...off wireless signal by schedule check box to activate the schedule 9 Click the Apply button Your settings are saved Specify WPS Settings Wi Fi Protected Setup WPS lets you join the WiFi network without typing the WiFi password To specify WPS settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net Network Settings 91 Nighthawk...

Page 92: ...check box is selected We recommend that you leave this check box selected If you clear this check box the next time a new WiFi client uses WPS to connect to the router the router WiFi settings change to an automatically generated random SSID and security key 7 Click the Apply button Your settings are saved Disable the DHCP Server Feature in the Router By default the router acts as a DHCP server Th...

Page 93: ...er to run as an access point AP on the same local network as another router To set up the router as an AP 1 Use an Ethernet cable to connect the yellow Internet port of this router to a LAN port in the other router 2 Launch a web browser from a computer or WiFi device that is connected to the network 3 Enter http www routerlogin net A login window opens 4 Enter the router user name and password Th...

Page 94: ...ess to this router while it is in AP mode Using this option effectively requires advanced network experience To avoid interference with other routers or gateways in your network we recommend that you use different WiFi settings on each router You can also turn off the WiFi radio on the other router or gateway and use the router only for WiFi client access Note 8 Click the Apply button The IP addre...

Page 95: ...ultiple devices like a NAS Smart TV NeoTV Blu ray player and game consoles at gigabit WiFi speeds using a WiFi link Avoid the need for separate WiFi adapters for each device For example you could install the first router in a room such as a home office where your Internet connection is located Then set up the second router in bridge mode Place the router in bridge mode in a different room such as ...

Page 96: ...and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 6 Scroll down and select the Enable Bridge Mode radio button 7 Click the setup bridge mode wireless Settings button The page adjusts 8 Enter the settings of the other router a Select the WiFi network frequency 2 4 GHz or 5 GHz b For 802 11ac mode selec...

Page 97: ...s for the other router are saved and the Wireless Settings page displays 10 Click the Apply button on the Wireless Settings page Your settings are saved Network Settings 97 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 98: ... streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to Optimize Internet Traffic Management on page 99 Improve Network Connections With Universal Plug and Play on page 102 Wi Fi Multimedia Quality of Service on page 103 98 ...

Page 99: ...th Figure 13 Dynamic QoS optimizes Internet traffic by prioritizing competing demands Enable Dynamic QoS Because not everyone uses Dynamic QoS it is disabled by default To enable Dynamic QoS 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The...

Page 100: ...lays on the bottom of the page to view bandwidth utilization Clicking the link displays the Attached Devices page For more information see View Devices Currently on the Network on page 113 Enable or Disable the Automatic QoS Database Update The router uses a QoS database of the most popular applications and services to implement Dynamic QoS By default the router automatically updates this database...

Page 101: ...dates this database when you enable Dynamic QoS but if you turned off the automatic update feature you can manually update the database To manually update the Dynamic QoS database 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default pa...

Page 102: ...c QoS see Enable Dynamic QoS on page 99 6 Select the Help improve the Dynamic QoS feature by sharing analytics with NETGEAR check box A pop up window displays detailed information about sharing analytics The Yes radio button is selected by default 7 Read the information and click the Submit button 8 Click the Apply button Your settings are saved Improve Network Connections With Universal Plug and ...

Page 103: ...n routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this value 8 Click the Apply button The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router...

Page 104: ...assword is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup The Quality of Service page displays 5 Click the WMM tab 6 Clear the Enable WMM Wi Fi multimedia settings 2 4 GHz b g n check box 7 Clear the Enable WMM Wi Fi multimedia settings 5 GHz a n ac check box 8 Click the Apply button Your settings are saved Optimize Performance...

Page 105: ...rd on page 108 View Router Status on page 109 Display Internet Port Statistics on page 110 Check the Internet Connection Status on page 111 View and Manage Logs of Router Activity on page 112 View Devices Currently on the Network on page 113 Monitor Internet Traffic on page 114 Manage the Router Configuration File on page 115 Set Up Remote Management on page 117 Use Remote Access on page 119 Acces...

Page 106: ...e Update The Router Update page displays 5 Click the Check button The router finds new firmware information if any is available and displays a message asking if you want to download and install it 6 Click the Yes button The router locates and downloads the firmware and begins the update WARNING To avoid the risk of corrupting the firmware do not interrupt the update For example do not close the br...

Page 107: ...word The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password 5 Type the old password and type the new password twice 6 To be able to recover the password select the Enable Password Recovery check box We recommend that you enable password recovery 7 Click the Apply button Your settings are saved Set Up Password Recovery We recommend t...

Page 108: ... to them 7 Click the Apply button Your settings are saved Recover the admin Password To recover your password 1 In the address field of your browser enter http www routerlogin net A login window opens 2 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the product label 3 Enter the serial number of the router 4...

Page 109: ...d to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab Your router might display information that is different from this example Manage Your Network 109 Nighthawk X8 AC5000 Tri Band WiFi...

Page 110: ...wing information displays System Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet and LAN Ethernet ports For each port the page displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or m...

Page 111: ...nternet connection status 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays 5 I...

Page 112: ...nd time that the lease expires 6 To return the status of all items to 0 click the Release button 7 To refresh the screen click the Renew button 8 To exit the screen click the Close Window button View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions Up to 256 entries are stored in the log To view and manage ...

Page 113: ...Include in Log section 6 To refresh the log screen click the Refresh button 7 To clear the log entries click the Clear Log button 8 To email the log immediately click the Send Log button View Devices Currently on the Network You can view all computers or devices that are currently connected to your network To view devices on the network 1 Launch a web browser from a computer or WiFi device that is...

Page 114: ...t Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port You can set limits for traffic volume To monitor Internet traffic 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The...

Page 115: ...r the router will issue a warning message before the monthly limit of Mbytes or hours is reached By default the value is 0 and no warning message is issued You can select one of the following to occur when the limit is attained The Internet LED blinks white or amber The Internet connection is disconnected and disabled 10 Click the Apply button The Internet Traffic Statistics section helps you to m...

Page 116: ... restore the factory default settings You might want to do this if you move the router to a different network See Factory Settings on page 185 To erase the configuration settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default pas...

Page 117: ...lays 5 Click the Browse button to find and select the cfg file 6 Click the Restore button The file is uploaded to the router and the router reboots WARNING Do not interrupt the reboot process Set Up Remote Management You can access your router over the Internet to view or change its settings You must know the router s WAN IP address to use this feature For information about remote access using Dyn...

Page 118: ...section specify the external IP addresses to be allowed to access the router s remote management For enhanced security restrict access to as few external IP addresses as practical Note Select one of the following Only This Computer Allow access from a single IP address on the Internet Enter the IP address to be allowed access IP Address Range Allow access from a range of IP addresses on the Intern...

Page 119: ...llowing Automatically repair common WiFi network problems Easily manage router features like Live Parental Controls guest access Internet traffic meter speed test and more To use the genie app to access the router 1 Visit the NETGEAR genie web page at NETGEAR com genie 2 Follow the onscreen instructions to install the app on your smartphone tablet or computer 3 Launch the genie app The genie app d...

Page 120: ...formation about how to set up remote access using the genie app see the genie app user manual which is available at http downloadcenter netgear com Manage Your Network 120 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 121: ...wing sections USB Device Requirements on page 122 Connect a USB Device to the Router on page 122 Access a USB Storage Device Connected to the Router From a Windows Computer on page 123 Map a USB Device to a Windows Network Drive on page 123 Access a USB Storage Device That Is Connected to the Router From a Mac on page 124 Back Up Windows Computers With ReadySHARE Vault on page 125 Use Time Machine...

Page 122: ...evice Such USB devices do not work with the router The router supports the following file system types for full read write access FAT16 FAT32 NTFS NTFS with compression format enabled Ext2 Ext3 Ext4 HFS HFS Connect a USB Device to the Router ReadySHARE lets you access and share a USB device connected to the router USB port If your USB device uses special drivers it is not compatible Figure 14 A US...

Page 123: ...u connect the device to the router When you connect the storage device to the router s port it might take up to two minutes before it is ready for sharing By default the device is available to all computers on your local area network LAN 2 Select Start Run 3 Enter readyshare in the dialog box 4 Click the OK button A window automatically opens and displays the files and folders on the device Map a ...

Page 124: ...B port on the router If your storage device uses a power supply you must use it when you connect the device to the router When you connect the storage device to the router s port it might take up to two minutes before it is ready for sharing By default the device is available to all computers on your local area network LAN 2 On a Mac that is connected to the network select Go Connect to Server 3 I...

Page 125: ...the connected storage device from your Mac with a wired or WiFi connection to your router Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time Use a blank partition to prevent some issues during backup using Time Machine The router supports GUID or MBR partitions To format your USB hard disk drive...

Page 126: ...gy Saver page displays c Click the Power Adapter tab d Select the Wake for Wi Fi network access check box e Click the back arrow to save the changes and exit the screen 5 Modify your security settings a From the System Preferences window select Security Privacy The Security Privacy page displays b Click the Advanced button at the bottom of the page If the Advanced button is grayed out click the lo...

Page 127: ...t and click the Connect button 6 When prompted select the Registered User radio button 7 Enter admin for the name and password for the password and click the Connect button A list of USB devices connected to your router displays 8 From the Apple menu select System Preferences The System Preferences window displays 9 Select Time Machine The Time Machine window displays 10 Click the Select Backup Di...

Page 128: ...age Advanced Settings page displays 5 Select the FTP check box 6 Click the Apply button Your settings are saved View or Change Network Folders on a USB Storage Device You can view or change the network folders on a USB storage device connected to the router To view or change network folders 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www rout...

Page 129: ...r The password for admin is the same one that you use to log in to the router Folder Name Full path of the network folder Volume Name Volume name from the storage device Total Space and Free Space Show the current utilization of the storage device Add a Network Folder on a USB Storage Device You can add network folders on a USB storage device connected to the router USB ports To add a network fold...

Page 130: ... default it is password 8 Click the Apply button The folder is added on the storage device Edit a Network Folder on a USB Storage Device You can edit network folders on storage devices connected to the router USB ports To edit a network folder 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the rou...

Page 131: ...e ReadyCLOUD you must create a ReadyCLOUD account and register your router A ReadyCLOUD app is also available for Windows computers Android mobile devices and iOS mobile devices For more information about setting up ReadyCLOUD see the ReadyCLOUD for Routers User Manual which is available online at downloadcenter netgear com Create a ReadyCLOUD Account To create a ReadyCLOUD account 1 Launch a web ...

Page 132: ...adyCLOUD 2 Connect a USB storage device to the USB port on the router If your USB storage device uses a power supply you must use it when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area ne...

Page 133: ...ccount see Create a ReadyCLOUD Account on page 131 The router is registered with ReadyCLOUD If the router s Internet connection mode is set to Dial on Demand the router automatically changes the connection mode to Always On This change is required for ReadyCLOUD to remotely access the USB storage device Note 9 After registration visit readycloud netgear com 10 Click the Sign In link enter your Rea...

Page 134: ...er or wireless device that is connected to the network 2 Typehttp www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select USB Storage Basic Settings The USB Settings page displays 5 Click the Safely Remove USB Device button This take...

Page 135: ...hen you re not home This chapter includes the following sections Your Personal FTP Server on page 136 Set Up Your Personal FTP Server on page 140 Dynamic DNS on page 137 Access USB Storage Devices Through the Internet on page 141 For information about how to connect the device and specify its settings see Share USB Storage Devices Attached to the Router on page 121 135 ...

Page 136: ...ter supports only basic DDNS and the login and password might not be secure You can use DDNS with a VPN tunnel for a secure connection Note Set Up FTP Access Through the Internet To set up FTP access 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is ...

Page 137: ...th a Dynamic DNS service that lets you use a domain name to access your home network To use this account you must set up the router to use Dynamic DNS Then the router notifies the Dynamic DNS service provider whenever its IP address changes When you access your Dynamic DNS account the service finds the current IP address of your home network and automatically connects you If your ISP assigns a pri...

Page 138: ...dress for your account 10 In the Password 6 32 characters field type the password for your account 11 Click the Register button 12 Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR No IP or Dyn you can set up the router to use your account To set up Dynamic DNS i...

Page 139: ...the domain name for your account 9 For a No IP or Dyn account in the User Name field type the user name for your account 10 For a NETGEAR account at No IP in the Email field type the email address for your account 11 In the Password 6 32 characters field type the password for your DDNS account 12 Click the Apply button Your settings are saved 13 To verify that your Dynamic DNS service is enabled i...

Page 140: ...Personal FTP Server To set up your personal account and use FTP 1 Get your NETGEAR Dynamic DNS domain name See Dynamic DNS on page 137 2 Make sure that your Internet connection is working Your router must use a direct Internet connection It cannot connect to a different router to access the Internet 3 Connect a storage device to the router You can connect USB hard disk drives to the USB ports on t...

Page 141: ...Dynamic DNS type the DNS name To use a Dynamic DNS account you must enter the account information on the Dynamic DNS page See Dynamic DNS on page 137 To connect without Dynamic DNS type the router s Internet port IP address You can view the router s Internet IP address on the BASIC Home page You can use FTP to share files on a USB device connected to the router Use Dynamic DNS to Access USB Storag...

Page 142: ... You can set up the router to play music from iTunes Server and media from TiVo This chapter contains the following sections Specify ReadyDLNA Media Server Settings on page 143 Play Music From a USB Storage Device With iTunes Server on page 143 Play Media From a USB Device on TiVo on page 149 142 ...

Page 143: ...ge displays 5 Select the Media Server tab The Media Server Settings page displays 6 Specify the settings Enable DLNA Media Server Select this check box to enable this device to act as a media server Enable TiVo support Select this check box if you want to play ReadyNAS media on your TiVo device See Play Media From a USB Device on TiVo on page 149 Media Server Device Name Specify the name of the me...

Page 144: ...your router 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Launch a web browse...

Page 145: ... on the USB device that is connected to the router displays in iTunes Set Up the Router s iTunes Server With the Remote app You can play music from a USB device that is connected to your router on your iPhone or iPad using the Apple Remote app To set up the router s iTunes server to play music on your iPhone or iPad 1 Connect a USB storage device to the USB port on your router 2 If your USB storag...

Page 146: ...ce that is connected to your router s network b Enter http www routerlogin net A login window opens c Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays Use the Router as a Media Server 146 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 147: ...settings are saved Your iPhone or iPad pairs with the router and the iTunes Server is ready The router displays in the Remote app 8 In the Remote app tap the router your iPhone or iPad is connected to The music that is on the USB device that is connected to the router displays in the app Play Music or View Photos on TiVo To play music or view photos 1 On the TiVo select TiVo Central Music Photos S...

Page 148: ... BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Settings page displays 5 Select the Media Server tab The Media Server Settings page displays 6 Make sure that the Enable TiVo support check box is selected 7 If you changed the settings click the Apply button Your settings are saved Play Videos on TiVo To play videos 1 On the TiVo select TiVo Cent...

Page 149: ...the router This feature supports the following file formats Video See and play mpeg1 and mpeg2 files Music See and play MP3 files Pictures View images in jpg format You can use the TiVo Series 2 and up Home Media Option to play photos and music on your Windows or Mac computer in your TiVo user interface Use the Router as a Media Server 149 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 150: ...ARE Printer User Manual which is available at http downloadcenter netgear com This chapter contains the following sections Install the Printer Driver and Cable the Printer on page 151 Download the ReadySHARE Printer Utility on page 151 Install the ReadySHARE Printer Utility on page 151 Print Using the NETGEAR USB Control Center on page 153 View or Change the Status of a Printer on page 153 Use the...

Page 151: ... utility 1 Visit NETGEAR com readyshare 2 Click the PRINT Learn how you can print wirelessly from many devices link 3 Click one of the following links to download the ReadySHARE Printer utility setup file Download PC installer and get started This is the utility for Windows computers Download Mac installer and get started This is the utility for MAC computers Download the genie App and get started...

Page 152: ...elect a language from the menu and click the OK button The USB printer connected to the router displays in the NETGEAR USB Control Center window Some firewall software such as Comodo blocks the NETGEAR USB Control Center from accessing the USB printer If you do not see the USB printer displayed on the page you can disable the firewall temporarily to allow the utility to work Share a USB Printer 15...

Page 153: ...wait to be printed 4 If your document does not print use the NETGEAR USB Control Center to check the printer status 5 To release the printer so that all computers on the network can use it click the Disconnect button The status changes to Available Now any computers on the network can use the printer 6 To exit the utility select System Exit View or Change the Status of a Printer To view or change ...

Page 154: ...ultifunction USB Printer If your USB printer supports scanning you can also use the USB printer for scanning To use the scan feature of a multifunction USB printer 1 Click the NETGEAR USB Control Center icon The NETGEAR USB Control Center page displays 2 Make sure that the printer status shows as Available 3 Click the Network Scanner button 4 If a Select a Device window opens select the scanner an...

Page 155: ...guage 1 Click the NETGEAR USB Control Center icon 2 Select Tools Configuration The NETGEAR USB Control Center page displays 3 From the Language menu select a language 4 Click the OK button The next time NETGEAR USB Control Center starts the language changes Specify the USB Control Center Time Out Specify the time out to release the printer connection To specify the time out 1 Click the NETGEAR USB...

Page 156: ...e number of minutes that a computer holds its connection to the printer when the connection isn t being used 4 Click the OK button Your settings are saved Share a USB Printer 156 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 157: ...ns how to set up and use VPN access The chapter includes the following sections Set Up a VPN Connection on page 158 Specify VPN Service in the Router on page 158 Install OpenVPN Software on Your Computer on page 159 Use VPN to Access the Router s USB Device and Media on page 163 Use a VPN Tunnel to Access Your Internet Service at Home on page 165 157 ...

Page 158: ...o use a DDNS service register for an account with a host name sometimes called a domain name You use the host name to access your network The router supports these accounts NETGEAR No IP and Dyn If your Internet service provider ISP assigned a static WAN IP address such as 50 196 x x or 10 x x x that never changes to your Internet account the VPN can use that IP address to connect to your home net...

Page 159: ...7 To change the port scroll down to the Service Port field and type the port number that you want to use 8 Click the Apply button Your settings are saved VPN is enabled in the router but you must install and set up OpenVPN software on your computer before you can use a VPN connection Install OpenVPN Software on Your Computer You must install this software on each computer that you plan to use for ...

Page 160: ... the openVPN install xxx exe file 5 Click the Next button 6 Read the License Agreement and click the I Agree button 7 Leave the check boxes selected as shown and click the Next button Use VPN to Access Your Network 160 Nighthawk X8 AC5000 Tri Band WiFi Router ...

Page 161: ...indows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 12 For a client device with Windows modify the VPN interface name to NETGEAR VPN a In Windows select Control Panel Network and Internet Network Connections b In the local area connection list find the local area connection with the device name TAP Windows Adapter c Select the local area connection and cha...

Page 162: ...hemes are 192 x x x 172 x x x and 10 x x x If you experience a conflict change the IP scheme either for your home network or for the network with the client VPN computer For information about changing these settings see Change the LAN TCP IP Settings on page 71 To open a VPN tunnel 1 Launch the OpenVPN application with administrator privileges The OpenVPN icon displays in the Windows taskbar You c...

Page 163: ...remote router icon Use VPN to Access Your Internet Service at Home When you re away from home and you access the Internet you usually use a local Internet service provider For example at a coffee shop you might be given a code that lets you use the coffee shop s Internet service account to surf the web Nighthawk lets you use a VPN connection to access your own Internet service when you re away fro...

Page 164: ... saved 8 Click the For Windows or For Non Windows button and download the configuration files for your VPN clients 9 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default Block VPN Client Internet Access in the Router By defaul...

Page 165: ...ents 9 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default Use a VPN Tunnel to Access Your Internet Service at Home To access your Internet service 1 Set up the router to allow VPN access to your Internet service See Set Up V...

Page 166: ... port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Set Up Port Forwarding to a Local Server on page 167 Port Triggering on page 171 166 ...

Page 167: ...ork 5 Enter http www routerlogin net A login window opens 6 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 7 Select ADVANCED Advanced Setup Port Forwarding Port Triggering 8 Leave the Port Forwarding radio button selected as the service type 9 From the Service Name menu selec...

Page 168: ...ser name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forwarding radio button selected as the service type 7 Click the Add Custom Service button 8 In the Service Name field enter a descriptive name 9 From the Protocol menu select the protocol If you ar...

Page 169: ...assword The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Leave the Port Forwarding radio button selected as the service type 6 In the table select the radio button next to the service name 7 Click the Edit Service button The Ports Custom Services page displ...

Page 170: ...ering page configure the router to forward the HTTP service to the local address of your web server at 192 168 1 33 HTTP port 80 is the standard protocol for web servers 3 Optional Register a host name with a Dynamic DNS service and specify that name in the Dynamic DNS page of the router Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Inte...

Page 171: ...rule and forwards that incoming traffic to that destination Port forwarding creates a static mapping of a port number or range of ports to a single local computer Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed If you use applications such as multiplayer gaming peer to peer connections real time communications such as instan...

Page 172: ...TCP UDP both If you are not sure select TCP UDP 10 In the Triggering Port field enter the number of the outbound traffic port that will open the inbound ports 11 In the Connection Type Starting Port and Ending Port fields enter the inbound connection information 12 Click the Apply button The service is now in the Portmap Table You must enable port triggering before the router uses port triggering ...

Page 173: ...s check box is selected the router does not use port triggering even if you specified port triggering settings 7 In the Port Triggering Timeout field enter a value up to 9999 minutes This value controls how long the inbound ports stay open when the router detects no activity This value is required because the router cannot detect when the application terminates 8 Click the Apply button Your settin...

Page 174: ...port triggering rule and observing the destination port number of 6667 your router creates another session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to your router with destination port 113 6 When your router recei...

Page 175: ... support site at http support netgear com for product and contact information The chapter contains the following sections Quick Tips on page 176 Troubleshoot With the LEDs on page 176 Cannot Log In to the Router on page 178 Cannot Access the Internet on page 178 Changes Not Saved on page 181 WiFi Connectivity on page 181 Troubleshoot Your Network Using the Ping Utility on page 182 175 ...

Page 176: ...mplest way to do this is to configure each computer to obtain an IP address automatically using DHCP Some cable modem service providers require you to use the MAC address of the computer initially registered on the account You can view the MAC address on the Attached Devices page WiFi Settings Make sure that the WiFi settings in the computer and router match exactly The WiFi network name SSID and ...

Page 177: ...LED Stays Amber When the router is turned on the Power LED turns amber for up to two minutes and then turns white If the LED does not turn white this indicates a problem with the router If the Power LED is still amber three minutes after you turn on power to the router do the following Cycle the power to see if the router recovers Press and hold the Reset button to return the router to its factory...

Page 178: ...ess is in the range of 192 168 1 2 to 192 168 1 254 If your computer s IP address is shown as 169 254 x x recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server These autogenerated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the computer to the router and reboot your computer If ...

Page 179: ...SP requires a login the login name and password might be set incorrectly Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name on the Internet Setup page If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer s MAC address do one of the following Inform your ISP that you bought a new ne...

Page 180: ...esses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer The router might not be configured as the default gateway on your computer Reboot the computer and verify that the router address www routerlogi...

Page 181: ... cache WiFi Connectivity If you are experiencing trouble connecting to a router WiFi network try to isolate the problem Does the computer or WiFi capable device that you are using find your WiFi network If not check the 2 4 GHz 5 GHz 1 or 5 GHz 2 LED on the top of the router If these LEDs are off you can press the WIFI button on the front of the router to turn the router WiFi radios back on If you...

Page 182: ... data If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly one of the following problems might be occuring Wrong physical connections For a wired connection make sure that the numbered LAN port LED is lit for the port to which you are connected Check t...

Page 183: ...l Panel Verify that the IP address of the router is listed as the default gateway Check to see that the network address of your computer the portion of the IP address specified by the subnet mask is different from the network address of the remote device Check that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the acc...

Page 184: ...16 Supplemental Information This appendix includes technical information about your router The appendix covers the following topics Factory Settings on page 185 Technical Specifications on page 186 184 ...

Page 185: ...case sensitive Use default hardware address WAN MAC address Internet connection 1500 WAN MTU size AutoSensing Port speed 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range Pacific time Time zone 192 168 1 2 DHCP starting IP address 192 168 1 254 DHCP ending IP address Disabled DMZ Disabled Time adjusted for daylight saving tim...

Page 186: ... factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical Specifications Table 5 Router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPnP and SMB Data and routing protocols North America 100V 50 60 Hz input UK Australia 220V 50 60 Hz input Europe 100 240V 50 60 Hz in...

Page 187: ... each node typically 50 70 nodes Maximum computers per wireless network AC5000 WiFi 3 Up to 600 Mbps 2 4GHz 64 QAM Up to 2 166 Mbps 5 GHz 11ac 1024 QAM Operating frequency range WPA2 PSK and WPA WPA2 802 11 security 2 Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traf...

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