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AC1450 Smart WiFi Router

LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . 115
Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
The Push 'N' Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . . 115

Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . 120

Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 121

Appendix A

Supplemental Information

Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Appendix B

Notification of Compliance

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Summary of Contents for AC1450

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA April 2013 202 11239 01 AC1450 Smart WiFi Router User Manual ...

Page 2: ...g your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiari...

Page 3: ...lation 15 Upgrade the Firmware 15 Dashboard Basic Home Screen 16 Join Your Wireless Network 17 Manual Method 17 Wi Fi Protected Setup WPS Method 17 NETGEAR genie App and Mobile genie App 18 Chapter 3 NETGEAR genie Basic Settings Internet Setup 20 Internet Setup Screen Fields 21 Parental Controls 22 Basic Wireless Settings 24 Wireless Settings Screen Fields 26 Change the Wireless Security Option 27...

Page 4: ...Attached to the Router 49 USB Storage Device Network and Access Settings 50 Available Network Folders 51 Specify Approved USB Devices 53 Chapter 6 ReadySHARE Printer ReadySHARE Printer 55 USB Control Center Utility 59 Control Center Configuration 60 USB Printer 60 Scan with a Multifunction Printer 61 Chapter 7 Security Keyword Blocking of HTTP Traffic 63 Block Services Port Filtering 64 Port Trigg...

Page 5: ...t by MAC Address 88 Wireless Access Point AP 89 Set Up the Router in Bridge Mode 91 Wireless Distribution System WDS 93 Set Up the Base Station 94 Set Up a Repeater 95 Dynamic DNS 96 Static Routes 97 Remote Management 99 Universal Plug and Play 100 IPv6 101 Requirements for Entering IPv6 Addresses 102 Auto Detect 102 IPv6 Auto Config 103 IPv6 6to4 Tunnel 104 IPv6 Pass Through 105 IPv6 Fixed 106 IP...

Page 6: ... Internet 116 Troubleshoot PPPoE 118 Troubleshoot Internet Browsing 118 Changes Not Saved 119 Wireless Connectivity 119 Wireless Signal Strength 119 Troubleshoot Your Network Using the Ping Utility 120 Test the LAN Path to Your Router 120 Test the Path from Your Computer to a Remote Device 121 Appendix A Supplemental Information Factory Settings 123 Technical Specifications 125 Appendix B Notifica...

Page 7: ...lso provides the best connectivity for dual band wireless devices like iPad and iPhone5 The dual core 800 MHz processor delivers high performance connectivity while the USB 3 0 port provides up to 10 times faster USB hard drive access If you already set up your router you can skip this chapter If you have not done that yet this chapter covers the hardware setup Chapter 2 Getting Started explains h...

Page 8: ...WiFi Router AC power adapter plug varies by region Category 5 Cat 5 Ethernet cable Installation guide with cabling and router setup instructions If any parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton and original packing materials in case you return the product for repair Hardware Features Before you cable your router take a moment to become familiar with the fro...

Page 9: ...ar com support Off Power is not supplied to the router Internet Solid green The Internet connection is ready Solid amber The Ethernet cable connection to the modem has been detected Off No Ethernet cable is connected to the modem Wireless Solid blue The wireless radio is operating in either 2 4 GHz or 5 GHz mode Blinking The router is in WPS mode Off The wireless radios are off for both 2 4 GHz an...

Page 10: ... to the router WPS button You can use this button to use WPS to add a wireless device or computer to your wireless network The Wireless LED blinks blue when the router is trying to add the wireless device or computer The LED stays solid blue when wireless security is enabled in the router Rear Panel The rear panel has the connections and buttons shown in the following figure USB 3 0 Ethernet Inter...

Page 11: ...n limit the range For best results place your router Near the center of the area where your computers and other devices operate and preferably within line of sight to your wireless devices So it is accessible to an AC power outlet and near Ethernet cables for wired computers In an elevated location such as a high shelf keeping the number of walls and ceilings between the router and your other devi...

Page 12: ...u complete cabling as described in the installation guide This chapter contains the following sections Router Setup Preparation Types of Logins and Access NETGEAR genie Setup Use NETGEAR genie after Installation Upgrade the Firmware Dashboard Basic Home Screen Join Your Wireless Network NETGEAR genie App and Mobile genie App ...

Page 13: ...rogram on your computer to access the Internet When you start an Internet application your router automatically logs you in The ISP configuration information for your DSL account ISP login name and password Fixed or static IP address settings special deployment by ISP this is rare Wireless Devices and Security Settings Make sure that the wireless device or computer that you are using supports WPA ...

Page 14: ...TGEAR genie after Installation on page 15 4 Follow the onscreen instructions NETGEAR genie guides you through connecting the router to the Internet If the browser cannot display the web page Make sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router Make sure that the router has full power and that its WiFi LED is lit To make sure that the browser do...

Page 15: ...fferent from the user name and password for logging in to your Internet connection For more information see Types of Logins and Access on page 13 Upgrade the Firmware When you set up your router and connect to the Internet the router automatically checks to see if newer firmware is available If it is a message is displayed on the top of the screen To upgrade the firmware 1 Click the message that t...

Page 16: ...the ISP settings of your router Wireless View or change the wireless settings for your router Attached Devices View the devices connected to your network Parental Controls Download and set up parental controls to prevent objectionable content from reaching your computers ReadySHARE If you connected a USB storage device to the router then it is displayed here Guest Network Set up a guest network to...

Page 17: ...assword are on the router label If you changed these settings look for the network name that you used 3 Enter the router password and click Connect Wi Fi Protected Setup WPS Method Wi Fi Protected Setup WPS lets you connect to a secure WiFi network without typing its password Instead press a button or enter a PIN NETGEAR calls WPS Push N Connect Some older WiFi equipment is not compatible with WPS...

Page 18: ...trieve wireless password About genie Figure 6 genie app dashboard The genie app can help you with the following Automatically repair common wireless network problems Have easy access to router features like Live Parental Controls guest access Internet traffic meter speed test and more The genie mobile app works on your iPhone iPad or Android phone Log in to the router Information about genie mobil...

Page 19: ...ork This chapter contains the following sections Internet Setup Parental Controls Basic Wireless Settings Set Up a Guest Network View Attached Devices For information about the ReadySHARE feature on the BASIC Home tab see Chapter 5 USB Storage and Chapter 6 ReadySHARE Printer ...

Page 20: ...e Internet Setup screen depend on whether your Internet connection requires a login 2 Select one of the following radio buttons Yes Select the encapsulation method and enter the login name If you want to change the login time out enter a new value in minutes No Enter the account and domain names only if needed 3 Enter the settings for the IP address and DNS server The default settings usually work...

Page 21: ... connection active when there is no Internet activity from the LAN A value of 0 zero means never log out Internet IP Address Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router...

Page 22: ...ing You have to use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use Parental Controls The first time you select Parental Controls from the Basic Home screen your browser goes to the Live Parental Controls website You can learn more about Live Parental Controls or download the application To set up Live Parental Controls 1 Select Parental Control...

Page 23: ... Parental Controls uses free OpenDNS accounts you are prompted to log in or create a free account 5 Select the radio button that applies to you and click Next If you already have an OpenDNS account leave the Yes radio button selected If you do not have an OpenDNS account select the No radio button If you are creating an account the following screen displays Fill in the fields and click Next ...

Page 24: ...he dashboard shows Parental Controls as Enabled Basic Wireless Settings The Wireless Settings screen lets you view or configure the wireless network setup The router comes with preset security This means that the WiFi network name SSID network key password and security option encryption protocol are preset in the factory You can find the preset SSID and password on the bottom of the unit Note The ...

Page 25: ...ctions 2 Make any changes that are needed 3 Click Apply Your settings are saved If you were connected wirelessly to the router and you changed the SSID or wireless security you are disconnected from the network 4 If you changed the settings make sure that you can connect wirelessly to the network with its new settings If you cannot connect wirelessly check the following Is your computer or wireles...

Page 26: ...xperiment with different channels to see which is the best When you use multiple access points it is better if adjacent access points use different radio frequency channels to reduce interference The recommended channel spacing between adjacent access points is four channels for example use Channels 1 and 5 or 6 and 10 Mode For 2 4 GHz Up to 217 Mbps is the default setting which allows 802 11n and...

Page 27: ...phrase to authenticate and generate the initial data encryption keys Then it dynamically varies the encryption key WPS PSK WPA2 PSK Mixed Mode can provide broader support for all wireless clients WPA2 PSK clients get higher speed and security and WPA PSK clients get decent speed and security For help with WPA settings on your wireless computer or device see the instructions that came with your pro...

Page 28: ...adcast If this check box is selected the wireless access point broadcasts its name SSID to all wireless stations Stations with no SSID can adopt the correct SSID for connections to this access point Allow guest to access My Local Network If this check box is selected anyone who connects to this SSID has access to your local network not just Internet access 3 Give the guest network a name The guest...

Page 29: ...ables Wireless devices have joined the wireless network The following information is displayed number The order in which the device joined the network IP Address The IP address that the router assigned to this device when it joined the network This number can change if a device is disconnected and rejoins the network MAC Address The unique MAC address for each device does not change The MAC addres...

Page 30: ...et Connection Setup Wizard WAN Setup LAN Setup WPS Wizard for WiFi Connections Quality of Service QoS Setup Some selections on the Advanced Home screen are described in separate chapters USB Storage See Chapter 5 USB Storage Security See Chapter 7 Security Administration See Chapter 8 Administration Advanced Setup See Chapter 9 Advanced Settings ...

Page 31: ...View Router Status on page 77 Internet Connection Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up To use the Setup Wizard 1 Select Advanced Setup Wizard 2 Select either Yes If you select No you are taken to the Int...

Page 32: ...AN against denial of service attacks such as Syn flood Smurf Attack Ping of Death Teardrop Attack UDP Flood ARP Attack Spoofing ICMP Null Scan and many others This setting should be disabled only in special circumstances Default DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing Be careful when using this feature because it makes the firewall securi...

Page 33: ...ver The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation NAT The router is programmed to recognize some of these applications and to work correctly with them but other applications might not function well In some cases one local computer can run the application correctly if the IP ad...

Page 34: ...displays only part of a web page Yahoo email MSN portal America Online s DSL service You use VPN and have severe performance problems You used a program to optimize MTU for performance reasons and now you have connectivity or performance problems Note An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websit...

Page 35: ...efault LAN IP configuration is LAN IP address 192 168 1 1 Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and are suitable for most applications If your network requires a different IP addressing scheme you can change these settings in the LAN Setup screen Note If you change the LAN IP address of the router while connected thro...

Page 36: ...mation Protocol RIP allows a router to exchange routing information with other routers This setting controls how the router sends and receives RIP packets Both is the default setting With the Both or Out Only setting the router broadcasts its routing table periodically With the Both or In Only setting the router incorporates the RIP information that it receives RIP Version This setting controls th...

Page 37: ...es specified in the LAN Setup screen Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN For most applications the default DHCP and TCP IP settings of the router are satisfactory You can specify the pool of IP addresses that the router assigns by setting the starting IP address and ending IP address These addresses should be part of the same IP address subnet ...

Page 38: ...Reservation section of the screen click the Add button 3 In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the router s LAN subnet such as 192 168 1 x 4 Type the MAC address of the computer or server Tip If the computer is already on your network you can copy its MAC address from the Attached Devices screen and paste it here 5 Click Apply The...

Page 39: ...s client and press its WPS button to join the network without entering a password PIN Number The screen adjusts Enter the client security PIN and click Next 4 Within 2 minutes go to the client device and use its WPS software to join the network without entering a password The WPS process automatically sets up your wireless computer with the network password and connects it to the wireless network ...

Page 40: ...r priority than voice and video WMM QoS is enabled by default To disable WMM QoS 1 Select Advanced Setup QoS Setup 2 Clear the Enable WMM check box 3 Click Apply Set Up QoS for Internet Access You can give prioritized Internet access to the following types of traffic Specific applications Specific online games Individual Ethernet LAN ports of the router A specific device by MAC address To specify ...

Page 41: ...aming A list of applications or games displays 7 Scroll and select Add a New Application or Add a New Game as applicable 8 If prompted in the Connection Type list select either TCP UDP or both TCP UDP Specify the port number or range of port numbers that the application or game uses 9 From the Priority list select the priority for Internet access for this traffic relative to other applications and...

Page 42: ...t select Ethernet LAN Port 6 From the QoS Policy for list select the LAN port 7 From the Priority list select the priority for Internet access for this port s traffic relative to other applications The options are Low Normal High and Highest 8 Click Apply The rule is saved in the QoS Policy list The QoS Setup screen displays 9 Click Apply QoS for a MAC Address To create a QoS policy for traffic fr...

Page 43: ...priority for Internet access for this device s traffic relative to other applications and traffic The options are Low Normal High and Highest 6 Click Apply This rule is saved in the QoS Policy list The QoS Setup screen displays 7 Select the Turn Internet Access QoS On check box 8 Click Apply Edit or Delete an Existing QoS Policy To edit or delete a QoS policy 1 Select Advanced QoS Setup 2 Select t...

Page 44: ...s CD drives or DVD drives to the router USB port This chapter contains the following sections Connect a USB Storage Device to the Router Safely Remove a USB Drive Access the USB Storage Device File Sharing Scenarios View a USB Device Attached to the Router USB Storage Device Network and Access Settings Available Network Folders Specify Approved USB Devices For information about using the ReadySHAR...

Page 45: ... sharing Safely Remove a USB Drive If you want to physically disconnect a USB drive from the router USB port first log in to the router and then safely remove it To remove a USB disk drive safely 1 Select USB Storage Basic Settings 2 Click the Safely Remove USB Device button The drive is taken offline 3 Physically disconnect the USB drive Access the USB Storage Device When you connect the USB devi...

Page 46: ...mputer 3 Launch readyshareconnect exe 4 Select the drive letter that you want to map to the network folder 5 Optional If you want to connect to the USB drive as a different user select the Connect using different credentials check box a Type the user name and password that you want to use b Click OK 6 Click Finish The USB drive is mapped to the drive letter that you specified To access the USB dri...

Page 47: ...he files can be any Windows Mac or Linux file type including text Word PowerPoint Excel MP3 pictures and multimedia files USB drive applications include Sharing multimedia with friends and family such as MP3 files pictures and other multimedia with local and remote users Sharing resources on your network You can store files in a central location so that you do not have to power up a computer to pe...

Page 48: ...Microsoft Networking to copy the files from the USB drive to the computer Then print the files Share Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems The router allows you to share large files such as PowerPoint presentations or zip files over the Internet FTP can be used to download shared files from the router Sharing files with a re...

Page 49: ...n displays a USB storage device if it is attached to the router USB port If you logged in to the router before you connected your USB device you might not see your USB device in this screen If this happens log out and then log back in 2 Optional To view the files and folders on the USB device click the network device name or the share name 3 Optional To view more detail or to change the USB device...

Page 50: ...IOS such as Microsoft Windows Access Method Select the check boxes for the access methods that you want Network Neighborhood MacShare Enabled by default HTTP Enabled by default You can type http readyshare routerlogin net shares to access the USB drive HTTP via Internet Disabled by default If you enable this feature remote users can type http public IP address shares for example http 1 1 10 102 sh...

Page 51: ...ld of your web browser If Not Shared is shown the default share has been deleted and no other share for the root folder exists Click the link to change this setting Read Access and Write Access Show the permissions and access controls on the network folder All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the ...

Page 52: ...the Write Access list select the setting that you want The user name account name for All no password is guest The password for admin is the same one that is used to log in to the router By default it is password 7 Click Apply The folder is added on the USB device To edit a network folder 1 Select Advanced ReadySHARE 2 Click the Edit button The Edit Network Folder screen displays the same settings...

Page 53: ...een shows the approved USB devices and the available USB devices You can remove or add approved USB devices 3 In the Available USB Devices list select the drive that you want to approve 4 Click Add 5 Select the Allow only approved devices check box 6 Click Apply Your change takes effect If you want to work with another USB device first click the Safely Remove USB Device button for the currently co...

Page 54: ...patible with Macs and Windows computers It lets you connect a USB printer to the router s USB port and access it wirelessly This chapter contains the following sections ReadySHARE Printer USB Control Center Utility For more about ReadySHARE features visit www netgear com readyshare ...

Page 55: ...turer to find and download the most recent printer driver software 3 On each computer that shares the printer download the NETGEAR USB Control Center utility The NETGEAR USB utility has a Mac version and a Windows version which you can access in two different ways From the ReadySHARE Printer area of the page that you access through this URL www netgear com readyshare From the ReadySHARE tab of the...

Page 56: ...RE Printer 56 AC1450 Smart WiFi Router 4 Follow the instructions to install the NETGEAR USB Control Center utility 5 Select the language The first time you access the utility you are asked to select the printer ...

Page 57: ...you click the Connect button once on each computer in the network the utility on each of them manages the printing queue and handling The status of the printer is Available on all of the computers When the status is Available you can use the USB printer When the status is Manually connected by xxx only the xxx computer can use the printer Other network devices must wait until the xxx computer has ...

Page 58: ...he router If you exit the utility printing does not work Some firewall software such as Comodo blocks the ReadySHARE Print utility from accessing the USB printer If you do not see the printer in the utility you can disable the firewall temporarily to allow the utility to work 7 If your printer supports scanning make sure that the printer is in the Available state and click the Network Scanner butt...

Page 59: ...h the USB Control Center Utility a screen similar to the following displays Figure 8 NETGEAR USB Control Center utility The main screen shows a device icon the description for this USB device and its status Available The device is available from the computer that you are using Waiting to Connect You need to connect to this device from the computer that you are using The first time that you connect...

Page 60: ...t in use Language Select the display language for this utility 3 Click OK USB Printer The first time you use a printer click Connect You might be asked to install the driver for this printer After the driver is installed the printer status changes to Available Note Some USB printers for example HP and Lexmark printers request that you do not connect the USB cable until you are prompted to do so by...

Page 61: ...o hold the connection of this USB printer Once there is any print job for this printer the USB utility connects to this USB printer automatically and prints After the print job is done the printer status returns to the Paused state Scan with a Multifunction Printer You can use the scan feature of a multi function printer 1 Make sure that the printer status shows as Available 2 Click the Network Sc...

Page 62: ...ncludes the following sections Keyword Blocking of HTTP Traffic Block Services Port Filtering Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers Set Up Port Triggering Schedule Blocking Security Event Email Notifications For information about Live Parental Controls se...

Page 63: ...ld enter a keyword or domain click Add Keyword and click Apply The Keyword list supports up to 32 entries Here are some sample entries Specify XXX to block http www badstuff com xxx html Specify com if you want to allow only sites with domain suffixes such as edu or gov Enter a period to block all Internet browsing access To delete a keyword or domain 1 Select the keyword you want to delete from t...

Page 64: ...rce IETF at http www ietf org and published in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application Although the router already holds a list of many service port numbers you are not limited to these choices You can often determine port number information by contacting the publisher of the application by ...

Page 65: ...ecutive IP addresses or all computers on your network 9 Click Add Port Triggering to Open Incoming Ports Some application servers such as FTP and IRC servers send replies to multiple port numbers Using the port triggering function of your router you can tell the router to open more incoming ports when a particular outgoing port originates a session An example is Internet Relay Chat IRC Your comput...

Page 66: ...r The router replaces the message s destination IP address with your computer s IP address and forwards the message to your computer 8 When you finish your chat session your router eventually senses a period of inactivity in the communications The router then removes the session information from its session table and incoming traffic is no longer accepted on port numbers 33333 or 113 To configure ...

Page 67: ... receives the request and composes a return message with the requested web page data Your web server then sends this reply message to your router 4 Your router performs Network Address Translation NAT on the source IP address and sends this request message through the Internet to the remote computer which displays the web page from www example com To configure port forwarding you need to know whic...

Page 68: ...ays have the same IP address To ensure that your server computer always has the same IP address use the reserved IP address feature of your product See Set up Address Reservation on page 38 To forward specific incoming protocols 1 Select Advanced Advanced Setup Port Forwarding Port Triggering 2 Leave the Port Forwarding radio button selected as the service type 3 Click the Add button 4 In the Serv...

Page 69: ...e ending port number of the range in the External Ending Port field 7 Specify the internal ports by one of these methods Leave the Use the same port range for Internal port check box selected Fill in the Internal Starting Port and Internal Ending Port fields 8 Fill in the Internal IP address field or select the radio button for an attached device listed in the table 9 Click Apply The service appea...

Page 70: ... as mynetgear dyndns org Set Up Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases More than one local computer needs port forwarding for the same application but not simultaneously An application needs to open incoming ports that are different from the outgoing port When port triggering is enabled the router monitors outbound traffic looking fo...

Page 71: ... 3 Clear the Disable Port Triggering check box Note If the Disable Port Triggering check box is selected after you configure port triggering port triggering is disabled However any port triggering configuration information you added to the router is retained even though it is not used 4 In the Port Triggering Timeout field enter a value up to 9999 minutes This value controls the inactivity timer f...

Page 72: ...pened 6 Enter the inbound connection port information in the Connection Type Starting Port and Ending Port fields 7 Click Apply The service appears in the Port Triggering Portmap Table 8 Make sure that you enable port triggering so that the service that you added will be used Schedule Blocking You can specify the days and time that you want to block Internet access To schedule blocking 1 Select Ad...

Page 73: ...s mail myISP com You might be able to find this information in the configuration screen of your email program If you leave this field blank log and alert messages are not sent 4 Enter the email address to which logs and alerts are sent in the Send to This Email Address field This email address is also used for the From address If you leave this field blank log and alert messages are not sent 5 If ...

Page 74: ... before the specified time the log is emailed After the log is sent the log is cleared from the router memory If the router cannot email the log file the log buffer might fill up In this case the router overwrites the log and discards its contents 8 Click Apply Your settings are saved ...

Page 75: ...ter includes the following sections Upgrade the Router Firmware View Router Status View Logs Manage the Configuration File Change the Password Password Recovery For information about upgrading or checking the status of your router over the Internet see Remote Management on page 99 For information about monitoring Internet traffic see Traffic Meter on page 110 ...

Page 76: ...update your router 1 Select Advanced Administration Router Update Click Check 2 Click Check The router finds new firmware information if any is available 3 Click Yes The firmware is downloaded The router locates the firmware you downloaded the file ends in img and begins the update WARNING To avoid the risk of corrupting the firmware do not interrupt the upgrade For example do not close the browse...

Page 77: ...ess The Media Access Control MAC address is the unique physical address used by the Ethernet LAN port of the router IP Address The IP address used by the Ethernet LAN port of the router The default is 192 168 1 1 DHCP Identifies whether the router s built in DHCP server is active for devices on the LAN Internet Port MAC Address The Media Access Control address which is the unique physical address ...

Page 78: ...e The time elapsed since the router was last restarted Port The statistics for the WAN Internet and LAN Ethernet ports For each port the screen displays Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collisions on this port si...

Page 79: ...ult gateway that the router communicates with DHCP Server The IP address for the Dynamic Host Configuration Protocol server that provides the TCP IP configuration for all the computers that are connected to the router DNS Server The IP address of the Domain Name Service server that provides translation of network names to IP addresses Lease Obtained The date and time when the lease was obtained Le...

Page 80: ...munication mode At 2 4 GHz 300 Mbps 145 Mbps or Up to 54 Mbps At 5 GHz 975 Mbps 867 Mbps or Up to 433 Mbps Wireless AP Indicates whether the radio feature of the router is enabled If this feature is not enabled the WiFi LED on the front panel is off Broadcast Name Indicates whether the router is broadcasting its SSID Wireless Isolation Wireless isolation prevents wireless clients from communicatin...

Page 81: ...s Port forwarding Port Triggering Wireless access Automatic Internet connection reset Turn off wireless signal by schedule 3 Click Apply The log screen shows the following information Date and time The date and time the log entry was recorded Source IP The IP address of the initiating device for this log entry Target address The name or IP address of the website or news group visited or to which a...

Page 82: ...r s configuration settings 1 Select Advanced Administration Backup Settings 2 Click Backup Settings 3 Specify the location where you want to store the cfg file A copy of the current settings is saved Restore Configuration Settings To restore configuration settings that you backed up 1 Select Advanced Administration Backup Settings 2 Click the Browse button to find the cfg file 3 Click the Restore ...

Page 83: ...k the Erase button The factory default settings are restored The user name is admin the password to password and the LAN IP address is 192 168 1 1 DHCP is enabled Change the Password This feature let you change the default password that is used to log in to the router with the user name admin Changing the admin password does not affect the password for wireless access The label on the bottom of yo...

Page 84: ...but not in the Safari browser To set up password recovery 1 Select Advanced Administration Set Password 2 Select the Enable Password Recovery check box 3 Select two security questions and provide answers to them 4 Click Apply Your changes are saved To recover your password 1 In the address field of your browser type www routerlogin net A login window displays 2 Click Cancel If password recovery is...

Page 85: ...some of these features This chapter includes the following sections Advanced Wireless Settings Wireless Access Point AP Set Up the Router in Bridge Mode Wireless Distribution System WDS Dynamic DNS Static Routes Remote Management Universal Plug and Play IPv6 Traffic Meter For information about approving USB devices see Specify Approved USB Devices on page 53 ...

Page 86: ...ss radio on or off in the Advanced Wireless Settings screen or by using the WiFi On Off button on the router side panel When the wireless radio is off you can still use an Ethernet cable for a LAN connection to the router To turn the wireless radio on or off 1 Select Advanced Advanced Setup Wireless Settings By default the Enable Wireless Router Radio check box is selected 2 Select or clear the En...

Page 87: ...pply button The Advanced Wireless Settings screen displays 5 Select the Turn off wireless signal by schedule check box to activate the schedule 6 Click the Apply button View or Change WPS Settings To specify WPS Settings 1 Select Advanced Advanced Setup Wireless Settings The Router s PIN field displays the PIN that you use on a registrar for example from the Network Explorer on a Vista Windows com...

Page 88: ... for example 00 09 AB CD EF 01 Typically the MAC address is on the label of the wireless card or network interface device If you do not have access to the label you can display the MAC address using the network configuration utilities of the computer You might also find the MAC addresses in the Attached Devices screen To restrict access based on MAC addresses 1 Select Advanced Advanced Setup Wirel...

Page 89: ...e select the radio button next to the wireless device that you want to edit or delete 3 Do one of the following Click the Edit button The Edit Wireless Card screen displays a Edit the address information b Click the Accept button Click the Delete button The address is removed from the table Wireless Access Point AP You can set up the router to run as an access point AP on the same local network as...

Page 90: ...ant to manually assign a specific IP address to this router while it is in AP mode Using this option effectively requires advanced network experience Note To avoid interference with other wireless routers or gateways in your network NETGEAR recommends that you use different wireless settings for the router in Access Point mode You could also turn off the wireless radio on the other router or gatew...

Page 91: ...rt TV NeoTV Blu ray Player and game consoles at gigabit WiFi speeds using a WiFi link Avoid the need for separate WiFi adapters for each device For example you could install the first router in a room like a home office that has your Internet connection Then set up the second router in Bridge mode Then place the router in Bridge mode in a different room that has your home entertainment center Cabl...

Page 92: ... a Select the wireless network frequency 2 4 GHz or 5 GHz For 802 11ac mode select 5 GHz b In the Name SSID field enter the wireless network name SSID c In the Security Option section select a radio button d If prompted type the passphrase the WiFi password that you use to connect wirelessly to the other router 6 Click Apply The settings for the other router are saved and the Advanced Wireless Set...

Page 93: ...s repeating function you need to select None as the security option in the Wireless Settings screen and you cannot select Auto Channel Wireless base station The router acts as the parent access point that bridges traffic to and from the child repeater access point The base station also handles wireless and wired local computers To configure this mode you have to know the MAC addresses of the child...

Page 94: ...ks only in hub and spoke mode The units cannot be daisy chained You have to know the wireless settings for both units You have to know the MAC address of the remote unit First set up the base station and then set up the repeater To set up the base station 1 Set up both units with the same wireless settings The SSID and mode need to be the same and the wireless security option has to be set to None...

Page 95: ...you are using the router as the base station with a non NETGEAR router as the repeater you might need to change more configuration settings In particular you should disable the DHCP server function on the access point that is the repeater To configure the router as a repeater 1 Log in to the router that you want to use as a repeater 2 Select Basic Wireless Settings and verify that the wireless set...

Page 96: ...can register a domain name and have that name linked with your IP address by public Domain Name Servers DNS However if your Internet account uses a dynamically assigned IP address you do not know the IP address in advance and the address can change frequently In this case you can use a commercial Dynamic DNS service This type of service lets you register your domain to their IP address and forward...

Page 97: ...ally you do not need to add static routes You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network As an example of when a static route is needed consider the following case Your primary Internet access is through a cable modem to an ISP You have an ISDN router on your home network for connecting to the company where you are employe...

Page 98: ...r identification purposes only 4 Select the Private check box if you want to limit access to the LAN only If Private is selected the static route is not reported in RIP 5 To make this route effective select the Active check box 6 Type the IP address of the final destination 7 Type the IP subnet mask for this destination If the destination is a single host type 255 255 255 255 8 Type the gateway IP...

Page 99: ... login password to a secure password The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters numbers and symbols It can be up to 30 characters See Change the Password on page 83 To set up remote management 1 Select Advanced Advanced Setup Remote Management 2 Select the Turn Remote Management On check box 3 Under Allow Remote Access By specify ...

Page 100: ... 8080 which is a common alternate for HTTP 5 Click the Apply button Your changes take effect 6 When you access your router from the Internet type your router s WAN IP address into your browser s address or location field followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8080 enter http 134 177 0 123 8080 in your browser Uni...

Page 101: ...he steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this value 5 Click the Apply button The UPnP Portmap Table displays the IP address of each UPnP devic...

Page 102: ...tets that are separated by colons Any four digit group of zeroes within an IPv6 address can be reduced to a single zero or altogether omitted The following errors invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Auto Detect To set up an IPv6 Internet connection through auto detection 1 Select ...

Page 103: ...ter assigns IPv6 addresses to the devices on your home network the LAN by selecting one of the following radio buttons Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting 4 Optional Select the Use This Interface ID check box and specify the interface ID that you want to be used ...

Page 104: ...r is mail xxx yyy zzz you would type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name 5 Specify how the router assigns IPv6 addresses to the devices on your home network the LAN by selecting one of the following radio buttons Use DHCP Server This method ...

Page 105: ...ons Auto Your router uses any remote relay router that is available on the Internet This is the default setting Static IP Address Enter the static IPv4 address of the remote relay router This address is usually provided by your IPv6 ISP 4 Specify how the router assigns IPv6 addresses to the devices on your home network the LAN by selecting one of the following radio buttons Use DHCP Server This me...

Page 106: ...Advanced Advanced Setup IPv6 The IPv6 screen displays 2 In the Internet Connection Type list select Fixed The screen adjusts 3 Configure the fixed IPv6 addresses for the WAN connection IPv6 Address Prefix Length The IPv6 address and prefix length of the router WAN interface Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the router s WAN interface Primary DNS Server The prima...

Page 107: ...h fields specify the static IPv6 address and prefix length of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 6 Click the Apply button IPv6 DHCP To set up an IPv6 Internet connection with a DHCP server 1 Select Advanced Advanced Setup IPv6 The IPv6 screen displays 2 In the Internet Connection Type list select DHCP The screen a...

Page 108: ...pe xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name 5 Specify how the router assigns IPv6 addresses to the devices on your home network the LAN by selecting one of the following radio buttons Use DHCP Server This method passes more information to LAN dev...

Page 109: ...onnection This is usually the name that you use in your email address For example if your main mail account is JerAB ISP com then you would type JerAB in this field Some ISPs like Mindspring Earthlink and T DSL require that you use your full email address when you log in If your ISP requires your full email address type it in this field 4 In the Password field enter the password for the ISP connec...

Page 110: ...sses through the router Internet port You can set limits for traffic volume To monitor Internet traffic 1 Click Advanced Advanced Setup Traffic Meter Scroll to view more settings 2 Select the Enable Traffic Meter check box 3 Optional Control the volume of Internet traffic You can use either the traffic volume control feature or the connection time control feature to do this Select the Traffic volu...

Page 111: ...on specify whether the router should issue a warning message before the monthly limit of Mbytes or hours is reached By default the value is 0 and no warning message is issued You can select one of the following to occur when the limit is attained The Internet LED flashes green or amber The Internet connection is disconnected and disabled 7 Click the Apply button The Internet Traffic Statistics sec...

Page 112: ...t find the solution here check the NETGEAR support site at http support netgear com for product and contact information This chapter contains the following sections Quick Tips Troubleshoot with the LEDs Cannot Log In to the Router Cannot Access the Internet Changes Not Saved Wireless Connectivity Troubleshoot Your Network Using the Ping Utility ...

Page 113: ...esponding numbered router LAN port LED is on Wireless Settings Make sure that the wireless settings in the computer and router match exactly For a wirelessly connected computer the wireless network name SSID and wireless security settings of the router and wireless computer need to match exactly If you set up an access list in the Advanced Wireless Settings screen you have to add each wireless com...

Page 114: ...A power adapter that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the router firmware is corrupted This can happen if a firmware upgrade is interrupted or if the router detects a problem with the firmware If the error persists you have a hardware problem For recovery instructions or help with a hardware problem contact technical support at www netgear com suppo...

Page 115: ...m or computer Be sure that you are using the correct cable When connecting the router s Internet port to a cable or DSL modem use the cable that was supplied with the cable or DSL modem This cable could be a standard straight through Ethernet cable or an Ethernet crossover cable Wireless LEDs Are Off If the Wireless LEDs stay off check to see if the WFi On Off button on the router has been pressed...

Page 116: ... are using Internet Explorer click Refresh to be sure that the Java applet is loaded Try quitting the browser and launching it again Make sure that you are using the correct login information The factory default login name is admin and the password is password Make sure that Caps Lock is off when you enter this information If you are attempting to set up your NETGEAR router as an additional router...

Page 117: ... ISP that you have bought a new network device and ask them to use the router s MAC address Configure your router to clone your computer s MAC address If your router can obtain an IP address but your computer is unable to load any web pages from the Internet Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www ...

Page 118: ... web pages from the Internet check the following Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternativ...

Page 119: ...urn the router wireless radios back on If you disabled the router s SSID broadcast then your wireless network is hidden and does not show up in your wireless client s scanning list By default SSID broadcast is enabled Does your wireless device support the security that you are using for your wireless network WPA or WPA2 If you want to view the wireless settings for the router use an Ethernet cable...

Page 120: ...e like this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly you could have one of the following problems Wrong physical connections For a wired connection make sure that the numbered LAN port LED is lit...

Page 121: ...formation is not visible in your computer Network Control Panel Verify that the IP address of the router is listed as the default gateway Check to see that the network address of your computer the portion of the IP address specified by the subnet mask is different from the network address of the remote device Check that your cable or DSL modem is connected and functioning If your ISP assigned a ho...

Page 122: ...122 A A Supplemental Information This appendix covers the following topics Factory Settings Technical Specifications ...

Page 123: ...et connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed Autosensing Local network LAN LAN IP 192 168 1 1 Subnet mask 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to 192 168 1 254 Time zone Pacific time Time zone daylight savings time Disabled Allow a registrar to configure this router Enabled DHCP starting IP address 192 168 1 2 DHCP ending IP address 19...

Page 124: ...d 975 Mbps at 5 GHz 11ac Firewall Inbound communications coming in from the Internet Disabled bars all unsolicited requests Outbound communications going out to the Internet Enabled all Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and const...

Page 125: ... 15 Class B VCCI Class B EN 55 022 CISPR 22 Class B C Tick N10947 LAN 10BASE T or 100BASE Tx or 1000BASE T RJ 45 WAN 10BASE T or 100BASE Tx or 1000BASE T RJ 45 Wireless Maximum wireless signal rate complies with the IEEE 802 11 standard See the footnote for the previous table Radio data rates Auto Rate Sensing Data encoding standards IEEE 802 11ac 2 0 IEEE 802 11n version 2 0 IEEE 802 11n IEEE 802...

Page 126: ...es and Switzerland This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France FCC Requirements for Operation in the United States FCC Information to User This product does not contai...

Page 127: ...ssible Pour les produits disponibles aux États Unis Canada du marché seul le canal 1 à 11 peuvent être exploités Sélection d autres canaux n est pas possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter Cet appareil et son antenne s ne doit pas être co localisés ou fonctionnement en association avec une autre antenne ou tran...

Page 128: ... pour une utili sation à l intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference in feet and meters Household Appliance Recommended Minimum Distance in feet and met...

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