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P a g e
The data that is displayed in the config import tool should be reviewed before its saved. A description
of the data that is imported is below.
Items
Description
Account Codes
Account codes that are configured in the SV9100 will be imported into
MyCalls as account codes.
Callers (Abb Dial)
The speed dial list in the SV9100 will be sent into MyCalls. There are two
areas where the callers are send to
– Callers and the System Address book.
Callers are used for alpha tagging CLI’s in reports and the System Address
Book is used with MyCalls desktop. The number and the name are both
imported.
Carriers
If an LCR code is being used, the number is added to the SMDR that is output
by the SV9100. MyCalls will remove the LCR code from the SMDR record to
show the correct CLI in the application.
DID’s
DDI Numbers and names will be retreived from the SV9100. If there are
multiple entires in the DDI table, only the first entry found will be displayed in
the config import tool.
Extensions
The extension Number, Name, Type and group membership are identified.
When InMail is used the voicemail ports are identified and set a voicemail
ports in MyCalls.
Extension Groups
If department groups are being used on the SV9100 in PRG 16-02 or Easy
Edit / Department Groups then these groups are created. The extensions
identified in the extensions page above are put into the appropiate groups in
MyCalls.
Pilot Numbers
If ACD is being used then programmed ACD groups are available in MyCalls.
Service Codes
MyCalls desktops uses service codes to perform certain functions such as
transfer to voicemail and Day / Night mode.
General
The General Page is populated with configuration items on the SV9100
Trunks
Trunk numbers, names and trunk types are listed here
The data in the config import tool can be reviewed and its possible to ‘de select’ items if they should
not be imported into MyCalls.
