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NEC TM1200, User Manual

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NEC TM1200 User Manual Download Page 110

5-10

  

Problem Solving

Incorrect or No Beep Code

Check the following:

n

 

Is the speaker enabled?

n

 

Is the speaker cable connected to the system board?

If the system operates normally, but there was no beep, the speaker may be defective,
contact your service representative for assistance.

Record the beep code emitted by POST, and see the “Messages and Beep Codes”
section found later in this chapter.

No Characters Appear on Screen

Check the following:

n

 

Is the keyboard working? Check to see if the 

Num Lock

 light is functioning.

n

 

Is the video display monitor plugged in and turned on?

n

 

Are the brightness and contrast controls on the video monitor properly adjusted?

n

 

Are the video monitor switch settings correct?

n

 

Is the video monitor signal cable properly installed?

If you are using an option video controller board, perform the following:

1. 

Verify that the video controller board is fully seated in the system board connector.

2. 

Reboot the system for changes to take effect.

If there are still no characters on the screen after you reboot the system, contact your
service representative or authorized dealer for assistance.

POST emits one long beep and two short beeps pattern to indicate a possible problem
with the video display controller. If you do not receive a beep pattern and characters do
not display, the video display or video controller may have failed. Contact your service
representative or authorized dealer for assistance.

Summary of Contents for TM1200

Page 1: ... U s e r s G u i d e Server TM1200 U s e r s G u i d e ...

Page 2: ......

Page 3: ...ation customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers International To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction ...

Page 4: ......

Page 5: ...s 2 10 Setting the Line Voltage 2 10 Connecting the Power Cord s 2 11 Powering On Your System 2 12 Chapter 3 3 1 Configuring Your System 3 1 Configuring Your System 3 2 BIOS Setup Utility 3 3 Optional RAID Controllers 3 29 Configuring System Board Jumpers 3 31 Chapter 4 4 1 Upgrading Your System 4 1 General Information 4 2 Static Precautions 4 2 Preparing Your System for Upgrade 4 3 Equipment Log ...

Page 6: ...al Troubleshooting Procedures 5 6 Specific Problems and Corrective Actions 5 9 Problems with the Network 5 13 BIOS User s Information 5 14 Appendix A A 1 System Cabling A 1 System Cabling A 2 Before You Begin A 2 Static Precautions A 2 Standard Configurations A 3 RAID Configuration A 8 ...

Page 7: ...m and provides instructions for running the BIOS Setup Utility This chapter also provides information on system board jumper settings n Chapter 4 Upgrades and Options provides you with instructions for replacing the processor s and upgrading your system with optional memory options cards and peripheral devices n Chapter 5 Problem Solving contains helpful information for solving problems that might...

Page 8: ... of life CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described n Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter n Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER n File names are printed in upperca...

Page 9: ...entation is included with your server either as electronic files on KICKSTART or as paper copy shipped with your server n System Release Notes Release Notes provide you with the latest information about your system This information was not available at the time your user s guide was developed ...

Page 10: ...ore doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Canada the power cord must be a UL listed detachable power cord in Canada CSA certified type ST or SJT 16 AWG 3 conductor provided with ...

Page 11: ...he external ports n Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth conditions n Earth Bonding For safe operation only connect the equipment to a building supply that is in accordance with current wiring regul...

Page 12: ...ystem warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 13: ...1 System Overview n Overview n System Chassis n Power Supply n Peripheral Bays n System Board Features n System Security ...

Page 14: ... I O Integrated Peripheral Controller is a high integration high performance power efficient and high compatibility device that supports Intel and non Intel based processor to PCI bus bridge functionality to make a complete Microsoft PC99 compliant PCI ISA system The combination of compute performance memory capacity and integrated I O provides a high performance environment for many server market...

Page 15: ... boards 32 bits 33 MHz n One AGP 4x slot for the Video Adapter TNT Vanta chip with 8 MB of video memory n Dual Channel enhanced IDE controller Ultra DMA 66 n Chassis that holds up to 2 drives Ultra DMA 66 for IDE drives or 4 Ultra 160 for SCSI hard drives two removable media expansion bays with a CD ROM reader already installed in one bay and a half height bay with a diskette drive already install...

Page 16: ...tal structure The major system components are shown in the following illustrations System Chassis Left Side View A Power supply I PCI slot 3 B CD ROM J PCI slot 4 C Media bay K PCI slot 5 D Floppy disk drive L CPU 1 E Disk cage M CPU 2 F AGP slot N DIMMS G PCI slot 1 O ATX PSU H PCI slot 2 ...

Page 17: ...Vac for systems used in the United States it is set to 230Vac for systems used in Europe Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays n Two 3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media One is available n Two 5 25 inch removable media front ...

Page 18: ...atures The system board offers a flat design with the processors and memory subsystems residing on the board This figure shows the major components on the system board The following subsections describe the system board major components ...

Page 19: ... 4 F CPUFAN 1 AA PCI slot 5 G SW1 AB JMDM 1 H SW2 AC BATT I Top LPT AD JBAT 1 K Bottom COM A COM B AE VT82C686A L Diagnostic LED AF JCASE 1 M ATX power supply AG J6 N Socket 310 2 AH IDE 1 O CPUFAN 2 AI IDE 2 P DIMM 1 AJ FDD Q DIMM 2 AK SYSFAN R DIMM 3 AL JFP 1 S DIMM 4 AM JWOL 1 T VIA 694X chipset AN J3 U Socket 370 1 AO BIOS AP USB 2 AQ JGL 1 ...

Page 20: ...emory is partitioned as eight banks of SDRAM DIMMs each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may include from 64 MB to 2 GB of memory using up to four 168 pins unbuffered DIMMs System memory begins at address 0 and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous in the ranges defined as ...

Page 21: ... a 10BASE T 100BASE TX network controller based on the Intel 82559 Fast Ethernet PCI Bus Controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus The controller has the following n 32 bit PCI bus master interface direct drive of bus c...

Page 22: ...lel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different COM ports and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel Port One IEEE 1284 compatible 2...

Page 23: ...es to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example n Set and enable an administrative password n Set and enable a user password n Activate a virus warning to prevent writing on the HDD boot sector ...

Page 24: ...1 12 System Overview ...

Page 25: ... n Overview n Selecting a Site n Unpacking the System n Rack Mount Subsystem Assembly n Getting Familiar with the System n Making Connections n Setting the Line Voltage n Connecting the Power Cord s n Powering On Your System ...

Page 26: ...ounded outlet n Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock n Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices n Spacious eno...

Page 27: ... is removed only when the power cords are unplugged n Avoid excessive vibration and shock Dropping an electronic component can cause serious damage n Do not disconnect or remove parts other than those specified in the procedure n Do not touch I O connector pins n All screws are phillips head unless otherwise specified n On completion of any assembly or reassembly perform a power on test If a fault...

Page 28: ...inet you should consider the length of the cables that interconnect system components 2 Locate the two support brackets D Using four self tapping screws E supplied with the rack cabinet for each support bracket attach the two support brackets to the vertical mounting rails A and B of the rack cabinet 3 Install the four caged nuts C that secure the front of the rack mount server unit to the rack ca...

Page 29: ...ting rail C Four caged nuts D Two support brackets E Eight self tapping screws 4 Lift the rack mount server unit C onto the two support brackets and slide it toward the rear of the rack cabinet WARNING It is strongly recommended that two people are present when lifting and assembling the rack mount server unit into a rack cabinet ...

Page 30: ... s front vertical mounting rails B using the four screws E and plastic washers D provided Installing the Rack Mount Server Unit into the Rack Cabinet A Rear vertical mounting rail B Front vertical mounting rail C Rack mount server unit D Four plastic washers E Four screws ...

Page 31: ...nectors etc Note that this section describes the tower based system controls switches and indicators and connectors which are identical for the rack mount system A CD ROM activity light E DC power ON OFF B Load eject button F Power led C Floppy disk activity light G Disk activity led D Floppy disk eject button Front System Features and Controls ...

Page 32: ...of the following rear system features and controls A Keyboard mouse connectors E Parallel connector LPT1 B Rear USB connectors F AC Input power connector C COM1 connector G Line voltage selector switch D COM2 connector Rear Features and Controls 230V 115V A B C D E F G ...

Page 33: ...dicator LEDs along with a description of each LED indicator Front System Status Indicator LEDs LED Status Description Response DC Power ON OFF Off DC power OFF None required normal ON Orange DC power ON None required normal LAN Status Indicator LEDs I O Panel LED Status When On When Blinking When Off LAN Link Status Green N A Linked to network sending or receiving data N A LAN Speed Status Orange ...

Page 34: ...f 50 60Hz The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America it is set to 230Vac for systems shipped in Europe Line source voltages between 200 and 240 VAC are acceptable when the power supply input voltage is set to 230 VAC CAUTION Before you plug the system power cord into an AC outlet ensure the input line voltage setting for the power supply...

Page 35: ...nto NEMA 5 15R outlet for 100 120 VAC or NEMA 6 15R outlet for 200 240 VAC If the power cord s supplied with the system is not compatible with the AC wall outlet in your region obtain a suitable power cord that meets the following criteria n The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system n The power cord ...

Page 36: ...switch on the front panel Verify that the system power on LED is lit If it is not lit ensure the ac power cords are connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering dow...

Page 37: ...3 Configuring Your System n Configuring Your System n BIOS Setup Utility n Optional RAID Controllers n Configuring System Board Jumpers ...

Page 38: ...ored in the system FLASH memory If your system has been factory configured the BIOS Setup or Symbios Configuration Utility do not need to be run unless you want to change the password or security features add certain types of option boards or devices or upgrade your system board This chapter also provides information on several system configuration parameters that are set by jumpers on the system ...

Page 39: ...power on the computer When the below message appears briefly at the bottom of the screen during the POST Power On Self Test press F2 key or simultaneously press Ctrl Alt and Esc keys Press ESC to switch to POST or F2 to run CMOS Setup If the message disappears before you respond and you still wish to enter Setup restart the system to try again by turning it OFF then ON You may also restart by simu...

Page 40: ...elect among the items and press Enter to accept or enter the sub menu CMOS Setup Utility Copyright C 1984 2000 STANDARD CMOS Features Frequency Voltage Control Advanced BIOS Features Load Fail Safe Defaults Advanced Chipset Features Load Optimized Defaults Integrated Peripherals Set Supervisor Password Power Management Setup Set User Password PnP PCI Configurations Save Exit Setup PC Health Status...

Page 41: ...ur system supports PnP PCI PC Health Status Optional This entry shows your PC health status If Hardware Monitor Chipset is installed Frequency Voltage Control Use this menu to specify your settings for frequency voltage control Load Fail Safe Defaults Use this menu to load the BIOS default values for the minimal stable performance for your system to operate Load Optimized Defaults Use this menu to...

Page 42: ... item CMOS Setup Utility Copyright C 1984 2000 Award Software Standard CMOS Setup Date mm dd yy Fri May 19 2000 Time hh mm ss 00 00 00 Item Help IDE Primary Master Press Enter 4310 MB IDE Primary Slave Press Enter None IDE Secondary Master Press Enter None Menu Level IDE Secondary Slave Pr ess Enter None Change the day month Drive A 1 44M 3 5in year and century Drive B None Video EGA VGA Halt On A...

Page 43: ...rk properly if you enter improper information for this category If your hard disk drive type is not matched or listed you can use Manual to define your own drive type manually If you select Manual related information is asked to be entered to the following items Enter the information directly from the keyboard This information should be provided in the documentation from your hard disk vendor or t...

Page 44: ...oppy Third Boot device SCSI Fourth Boot device HDD 0 Swap Floppy Drive Disabled Boot Up Floppy Seek Enabled Boot Up Numlock Status On Gate A20 Option Fast Typematic Rate Setting Disabled Typematic Rate Chars Sec 6 Typematic Delay Msec 250 Security Option Setup MPS Version Control for OS 1 4 OS Select for DRAM 64MB Non OS2 DMI Event Log Enabled Clear All DMI Event No View DMI Event Log Enter Mark D...

Page 45: ... The default value is Enabled Enabled default Enable cache Disabled Disable cache Note The internal cache is built in the processor External Cache Choose Enabled or Disabled This option enables the level 2 cache memory CPU L2 Cache ECC Checking Choose Enabled or Disabled This option enables the level 2 cache memory ECC error check correction Processor Number Feature This option is for Pentium III ...

Page 46: ...ype is 40 tracks while 760K 1 2M and 1 44M are all 80 tracks Boot Up NumLock Status The default value is On On default Keypad is numeric keys Off Keypad is arrow keys Gate A20 Option Normal The A20 signal is controlled by keyboard controller or chipset hardware Fast The A20 signal is controlled by port 92 or chipset specific method Typematic Rate Setting Key strokes repeat at a rate determined by ...

Page 47: ... correct password is not entered at the prompt Setup default The system will boot but access to Setup will be denied if the correct password is not entered at the prompt MPS Version Control for OS An MP Platform interface standard that extends the performance of the existing PC AT platform beyong the traditional single processor limit while maintaining 100 PC AT binary compatibility OS Selection f...

Page 48: ...rite Disabled CPU to PCI Write Buffer Enabled PCI Dynamic Bursting Enabled PCI Delay Transaction Enabled Memory Parity ECC Check Enabled é éê êè èç ç Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail safe defaults F7 Optimized Defaults Note Change these settings only if you are familiar with the chipset Bank 0 1 DRAM Timing Bank 2 3 DRAM Timing Bank 4 5 DRA...

Page 49: ...de CPU to PCI Write Buffer When this field is Enabled writes from the CPU to the PCI bus are buffered to compensate for the differences between the CPU and the PCI bus When Disabled the writes are not buffered and the CPU must wait until the write is complete before starting another cycle The default setting is Enabled PCI Dynamic Bursting This item allows you to Enable or Disable the PCI dynamic ...

Page 50: ...imary Master UDMA Auto Primary Slave UDMA Auto Secondary Master UDMA Auto Secondary Slave UDMA Auto Init Display First PCI Slot On Chip USB Enabled USB Keyboard Support Disabled IDE HDD Block Mode Enabled Onboard FDD Controller Enabled Onboard Serial Port 1 Auto Onboard Serial Port 2 Auto Onboard Parallel Port 378 IRQ7 Onboard Parallel Mode ECP ECP Mode Use DMA 3 Parallel Port EEP Type EEP 1 9 é é...

Page 51: ...implementation is possible only if your IDE hard drive supports it and the operating environment includes a DMA driver Windows 95 OSR2 or a third party IDE bus master driver If your hard drive and your system software both support Ultra DMA 33 and Ultra DMA 66 select Auto to enable BIOS support The settings are Auto Disabled Init Display First This item allows you to decide to activate whether PCI...

Page 52: ... ECP and SPP modes simultaneously choose ECP SPP By choosing ECP the onboard parallel port will operate in ECP mode only Choosing ECP EPP will allow the onboard parallel port to support both the ECP and EPP modes simultaneously The ECP mode has to use the DMA channel so choose the onboard parallel port with the ECP feature After selecting it the following message will appear ECP Mode Use DMA At th...

Page 53: ...Enter Item Help ACPI Suspend Type S1 POS PM Control by APM Yes Video Off Option Suspend Off Video Off Method V H SYNC Blank MODEM Use IRQ 3 Menu Level Soft Off by PWRBTN Instant Off State After Power Failure Off LED In Suspend Single Wake Up Events Press Enter é éê êè èç ç Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail safe defaults F7 Optimized Defaults...

Page 54: ... Disable Default No power management Disables all four modes Min Power Saving Minimum power management Doze Mode 1hr Standby Mode 1hr Suspend Mode 1hr and HDD Power Down 15min Max Power Saving Maximum power management Only Available For SL CPU s Doze Mode 1 min Standby Mode 1min Suspend Mode 1min and HDD Power Down 1min User Defined Allows you to set each mode individually When not disabled each o...

Page 55: ...rned off Suspend During Suspend mode the monitor will be turned off The default setting is Standby Video Off Method This determines the manner in which the monitor is blanked V H SYNC Blank This selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer Blank Screen This option only writes blanks to the video buffer DPMS defau...

Page 56: ...Color Power LED will change its color when the system enters the suspend mode Single Color Power LED will always remain lit default Wake Up Events VGA Off LPT COM LPT COM Item Help HDD FDD On PCI Master Off Power On by PCI Card Disabled Wake Up On LAN Ring Disabled RTC Alarm Resume Disabled Menu Level Date of Month 0 Resume Time 0 0 0 Primary INTR On IRQs Activity Monitoring Press Enter é éê êè èç...

Page 57: ...To use this function you need a LAN add on card or Modem which supports power on functions During Disabled the system cannot be boot up through LAN and ignores any incoming call from the modem During Enabled the system can be boot up through LAN and modem RTC Alarm Resume This function is for setting date and time for your computer to boot up During Disabled you cannot use this function During Ena...

Page 58: ...ue F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail safe defaults F7 Optimized Defaults The following is a list of IRQ s Interrupt ReQuests which can be exempted much as the COM ports and LPT ports above can When an I O device wants to gain the attention of the operating system it signals this by causing an IRQ to occur When the operating system is ready to respond to the request it in...

Page 59: ...ssign IRQ for VGA Enabled Menu Level Assign IRQ for USB Enabled INT Pin 1 Assignment Auto INT Pin 2 Assignment Auto INT Pin 3 Assignment Auto INT Pin 4 Assignment Auto é éê êè èç ç Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail safe defaults F7 Optimized Defaults PnP OS Installed When set to YES BIOS will only initialize the PnP cards used for booting VG...

Page 60: ...ic resources by going into each of the sub menu that follows this field a sub menu is preceded by a Ø The settings are Auto ESCD Manual IRQ Resources When resources are controlled manually assign each system interrupt a type depending on the type of device using the interrupt DMA Resources This sub menu can let you control the DMA resource PCI VGA Palette Snoop Leave this field at Disabled The set...

Page 61: ... Temp 30 C 86 F Item Help Current CPUFAN1 Speed 0RPM Current CPUFAN2 Speed 0RPM CPU1 Vcore 1 64V CPU2 Vcore 1 98V 3 3V 3 31V Menu Level 5V 4 95V 12V 11 64V é éê êè èç ç Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail safe defaults F7 Optimized Defaults Current CPU1 Temp This item shows the current CPU1 temperature Current CPU2 Temp This item shows the cur...

Page 62: ...lt CPU2 Vcore Select Default Menu Level é éê êè èç ç Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail safe defaults F7 Optimized Defaults Auto Detect DIMM PCI CLK This item allows you to enable disable auto detect DIMM PCI Clock The settings are Enabled Disabled CPU Host PCI Clock This item allows you to select the CPU Host PCI Clock CPU1 CPU2 Clock Ratio ...

Page 63: ...m The differences are Supervisor password can enter and change the options of the setup menus User password Can only enter but do not have the right to change the options of the setup menus When you select this function the following message will appear at the center of the screen to assist you in creating a password ENTER PASSWORD Type the password up to eight characters in length and press Enter...

Page 64: ...ally when a password is enabled you can also require the BIOS to request a password every time your system is rebooted This would prevent unauthorized use of your computer You determine when the password is required within the BIOS Features Setup Menu and its Security option If the Security option is set to System the password will be required both at boot and at entry to Setup If set to Setup pro...

Page 65: ...perating systems preloaded at the factory If a network operating system is preloaded on your server system then use of the DACCF utility is not required However if you do use the DACCF utility you may need to reload the network operating system Make sure that you have all the pertinent software to perform the reload RAID Configurations Number of Hard Drives RAID Level Configured Hard Drives in Arr...

Page 66: ...e for information on running the AcceleRAID 150 BIOS Configuration Utility DACCF Configuration Utility The DACCF utility is included with the RAID controller The AcceleRAID 150 support various versions of RAID technology referred to as RAID levels To use any RAID level you must configure the RAID controller using the DACCF Configuration Utility prior to installing your Network Operating System For...

Page 67: ...oard only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground CPU Speed Setting SW1 SW2 To adjust the speed of the CPU you must know the specification of your CPU always ask the vendor for CPU specification The mainboard can auto detect between 66 100 or 133MHz CPU Bus Frequency SW2 SW1 Function 1 2 1 2 Auto 1 2 Null 66 6 100 MHz Null 1 2 100 133 MHz 2 3 1 2 1...

Page 68: ...d configuration in CMOS RAM Short 1 2 pins of JBAT1 to store the CMOS data Note You can clear CMOS by shorting 2 3 pin while the system is off Then return to 1 2 pin position Avoid clearing the CMOS while the system is on it will damage the mainboard Always unplug the power cord from the wall socket ...

Page 69: ...LED B Speaker E HDD LED H Dual color LED C Buzzer shot pin F Power LED I Power Switch Power Switch Connect to a 2 pin push button switch This switch has the same feature with JRMS1 Reset Switch Reset switch is used to reboot the system rather than turning the power ON OFF Avoid rebooting while the HDD LED is lit You can connect the Reset switch from the system case to this pin ...

Page 70: ...t when the system is on b 2 pin dual color LED connect to pin 5 6 GREEN Color Indicate the system is in full on mode ORANGE Color Indicate the system is in suspend mode Speaker Speaker from the system case is connected to this pin If on board Buzzer is available Short pin 14 15 On board Buzzer Enabled Open pin 14 15 On board Buzzer Disabled HDD LED HDD LED shows the activity of a hard disk drive A...

Page 71: ...onfiguring Your System 3 35 Diagnostic LED The mainboard provides a Special Diagnostic LED for users to be aware of their mainboard conditions The LED helps user to determine the problem of the mainboard ...

Page 72: ...ted properly 0 1 1 0 Processor Initialization This will show information regarding the processor like brand name system bus etc 0 1 1 1 Testing RTC Real Time Clock Low Lithium Battery 1 0 0 0 Initializing Video Interface This will start detecting CPU clock checking type of video onboard Then detect and initialize the video adapter 1 0 0 1 BIOS Sign On This will start showing information about Logo...

Page 73: ...s 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Check to ensure the system power cord is removed from the back of the system 3 Locate the position of the jumpers on the system board you are changing To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two ...

Page 74: ...3 38 Configuring Your System ...

Page 75: ...neral Information n Static Precautions n Preparing Your System for Upgrade n Equipment Log n Removing a Side Panel n Installing a Side Panel n Modifying the System Board n Option Boards n Hard Disk Drives n Removable Media Devices ...

Page 76: ...lay from the time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Contact your sales rep...

Page 77: ...ont The side panel on the right side of the system as viewed from the front only has to be removed when adding removable media devices or a second power supply The right side panel removes in the same manner as the left side panel CAUTION For proper cooling and airflow do not operate the system with the side panels removed Always replace the panels before powering on the system WARNING If you are ...

Page 78: ...n their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Replace the two side panel retaining screws Note If your system is already set up plug the system back in reconnect the peripherals and power on the peripherals and system Sli...

Page 79: ...d Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board CAUTION Danger of explosion if battery is incorrectly replaced Replace only with s...

Page 80: ...lacing the Real Time Clock Battery 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Gently push down the lever with the right hand 3 Remove the battery from its socket with the left hand ...

Page 81: ...lug in the system power cord and turn on the system 8 Run the BIOS Setup to restore the configuration settings to the real time clock Replacing the Pentium III Processor s This subsection provides the procedure for upgrading Pentium III Processor s in your system The Pentium III processor is packaged as a Flip Chip Pin Grid Array FC PGA The mainboard uses CPU sockets called Socket 370 for easy CPU...

Page 82: ...CPU Match Pin 1 with the white dot cut edge Then insert the CPU It should insert easily 3 Press the lever down to complete the installation CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground WARNING If the system has been running any processor and heat sink already installe...

Page 83: ...ou must know the specification of your CPU always ask the vendor for CPU specification The mainboard can auto detect between 66 100 or 133MHz CPU Bus Frequency SW2 SW1 Function 1 2 1 2 Auto 1 2 Null 66 6 100 MHz Null 1 2 100 133 MHz 2 3 1 2 133 100 MHz 2 3 2 3 133 66 6 MHz 100 66 6 MHz ...

Page 84: ...s 1 Power off the system and remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Hold DIMMs only by their edges 2 Holding the DIMM module only by the edges remove it from its antistatic package 3 The DIMM slot has 2 Notch Keys VOLT and DRAM so the DIMM memory module can only fit in one direction Position the DIMM so that ...

Page 85: ...ly lift it away from the socket and store it in an antistatic package 4 Repeat the above steps to remove the remaining DIMMs 5 Replace the side panel and turn on the system Option Boards This section describes how to install and remove PCI option boards The system board has five PCI bus expansion slots The high performance PCI local bus allows the adoption of newer networking technology such as 10...

Page 86: ...4 12 Upgrading Your System ...

Page 87: ...N 1 AA PCI slot 5 G SW1 AB JMDM 1 H SW2 AC BATT I Top LPT AD JBAT 1 K Bottom COM A COM B AE VT82C686A L Diagnostic LED AF JCASE 1 M ATX power supply AG J6 N Socket 310 2 AH IDE 1 O CPUFAN 2 AI IDE 2 P DIMM 1 AJ FDD Q DIMM 2 AK SYSFAN R DIMM 3 AL JFP 1 S DIMM 4 AM JWOL 1 T VIA 694X chipset AN J3 U Socket 370 1 AO BIOS AP USB 2 AQ JGL 1 PCI and AGP Slot Locations ...

Page 88: ...the left side panel as described earlier in this chapter 2 Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out Removing the Expansion Slot Retainer Bar Remove the expansion slot retainer by pressing down on the two snap fastener ...

Page 89: ...e gold connectors 5 Record the option board serial number in the equipment log 6 Set any board jumpers or switches as described in the documentation that comes with the option board 7 Refer to Option Board Hardware Configurations table to determine the recommended option board slot assignment and configuration parameters 8 Holding the board by its top edge or upper corners firmly press the board i...

Page 90: ...pansion slot frame If this is not done the bracket may interfere with an adjacent bracket 11 Install the previously removed expansion slot retainer bar by pressing its top fastener into the top of the expansion slot frame The bottom tapered tab of the expansion slot retainer bar fits into the mating slot on the bottom of the expansion slot frame 12 Connect any external cables if they are needed to...

Page 91: ...lling an Option Board earlier in this chapter otherwise continue 6 Install an expansion slot cover over the vacant slot 7 Install the previously removed expansion slot retainer bar by pressing its top fastener into the lock plate at the top of the expansion slot frame The bottom tapered tab of the expansion slot retainer bar fits into the mating slot on the bottom of the expansion slot frame 8 Rep...

Page 92: ...ard disk drives The SCSI hard disk drives must use the industry standard 68 pins connector Your system supports up to four 9 GB 18 GB or 36 GB SCSI HDD The IDE hard disk drives must be Ultra DMA 33 or Ultra DMA 66 Your system supports up to two 10 GB 20 GB or 30 GB IDE HDD SCSI controller Active terminator ...

Page 93: ...Upgrading Your System 4 19 Removing the front panel Remove entirely the front panel With a flat head screwdriver push the two plastic snap tabs to free the front panel ...

Page 94: ...4 20 Upgrading Your System Dismounting the HDD cage Remove the three screw maintaining the disk cage Slide the disk cage with both hand Mount or dismount the HDD on the disk cage ...

Page 95: ...res other than those specified in the CD ROM manufacturer s documentation may result in hazardous 0 radiation exposure 1 Power off the system unplug the system power cord and remove the appropriateside panel depending upon the bay you are installing the media device in and as described earlier in this chapter 2 Open the front panel as described earlier in this chapter CAUTION Observe static precau...

Page 96: ... comes with the device for jumper or switch information Note If the drive comes with drive rails do not use them Remove any rails already attached 6 Attach the device side rails supplied with the system as shown below Attaching the Device Side Rails 7 Install the media device into the bay as follows 8 Move any cables in the bay out of the way 9 Align the rails on the media device with the supports...

Page 97: ... fit only in the correct position The red edge of the cable goes to pin 1 on the cable connector Align the red edge of the connector with pin 1 notched end on the drive connector 13 If you are installing a SCSI device connect the SCSI cable and system power cable Be sure to align the SCSI cable connector keyed with the device connector 14 Carefully reinstall the front panel by inserting its right ...

Page 98: ...he front door as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wirst strap 3 Carefully remove the front panel by releasing its two plastic snap tabs on the left of the panel as shown earlier Removing a Removable Media Device 4 Disconnect the power cable and ribbon data cable from the device you are removing ...

Page 99: ...ce completely out of the bay see Figure above 6 Install an EMI metal shield and the filler panel over the bay where you removed the peripheral device The EMI shield is secured by just snapping it into place 7 Replace the side panel and front panel and power on the system 9 Remove the drive serial number from the equipment log ...

Page 100: ...4 26 Upgrading Your System ...

Page 101: ...oblem Solving n Static Precautions n Troubleshooting Checklists n Additional Troubleshooting Procedures n Specific Problems and Corrective Actions n Problems with the Network n PNP Installation Tips n BIOS User s Information ...

Page 102: ...n AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace...

Page 103: ... all jumpers and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If applicable ensure that there are no conflicts for example two option boards sharing the same interrupt n Are the processors fully seated in the slots on the system board Refer to the Upgrades and Options chapter for installation instructions n Are all DIMMs full...

Page 104: ... work Obtain an authorized copy of the software n If you are running the software from a diskette is it a good copy n If you are running the software from a hard disk drive is the software correctly installed Where all necessary procedures followed and files installed n If you are running the software from a CD ROM disk is the disk scratched or dirty n Are the correct device drivers installed n Is...

Page 105: ...e problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective n If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures n If you suspect that a transient voltage spike power outage or brownout might have occ...

Page 106: ...peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cords are plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected ...

Page 107: ...se there is a problem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active durin...

Page 108: ...ce of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following n Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter n If a second diskette drive is installed does its activity indicator turn on briefly If not refer to Diske...

Page 109: ... activity LED does not light n CD ROM drive activity LED does not light n Problems with application software n The startup prompt Press F2 key if you want to run Setup does not appear on the screen n The bootable CD ROM is not detected Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the followi...

Page 110: ...rols on the video monitor properly adjusted n Are the video monitor switch settings correct n Is the video monitor signal cable properly installed If you are using an option video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Reboot the system for changes to take effect If there are still no characters on the screen ...

Page 111: ...wall outlet n Are the power connectors for the cooling fan module and fans connected to the system board n Is the front panel power on indicator lit If the switches and connections are correct and the power outlet is functioning the power supply has probably failed Contact your service representative for assistance Diskette Drive Activity LED Does Not Light Check the following n Are the diskette d...

Page 112: ...structions on setting up and using the software n Verify a different copy of the software to see if the problem is with the copy that you are using n Make sure all cables are installed correctly n Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings n If other software runs correctly on the system contact your vendor about the fail...

Page 113: ...more information on crossover cabling see your hub documentation The Activity LED doesn t light n Make sure you ve loaded the correct network drivers n Network may be idle Try accessing a server The controller stopped working when an add in adapter was installed n Make sure the cable is connected to the port from the onboard network controller n Make sure your PCI BIOS is current Try the PCI Insta...

Page 114: ... Information The mainboard provides a Special Diagnostic LED for users to be aware of their mainboard conditions The LED helps user to determine the problem of the mainboard See Chapter 3 Diagnostic Led Function for more informations ...

Page 115: ...A System Cabling n System Cabling n Before You Begin n Static Precautions n Standard Configurations n RAID Configuration ...

Page 116: ...fore doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an...

Page 117: ...ond slave device are supported on both the primary and secondary IDE channel connector n The device configuration master versus slave is determined by jumpers on the devices Cable Sense CS device configuration is not supported n If only one device is on a channel connector it must be set as the master device The internally mounted CD ROM is configured as master on the secondary channel Also a 3 5 ...

Page 118: ...a Mylex Ultra 2 SCSI controller Each disk must have a different SCSI ID see figure bellow The SCSI bus is terminated with an active terminator connected on the last connector of the SCSI cable Also a 3 5 inch diskette drive is installed in all systems and interfaces separately to the system board SCSI ID jumpers SCSI ID 8 4 2 1 Power 68 pins SCSI Connector Connector ...

Page 119: ... First IDE HDD master F DIMM 2 K PCI slot 2 B Second IDE HDD slave G DIMM 3 L PCI slot 3 C CD ROM master H DIMM 4 M PCI slot 4 D Diskette drive I AGP slot N PCI slot 5 E DIMM 1 J PCI slot 1 Standard IDE Cable Configuration ...

Page 120: ...DD 0 B Second IDE HDD slave G DIMM 3 L PCI slot 3 Q SCSI HDD 1 C CD ROM master H DIMM 4 M PCI slot 4 R SCSI HDD 2 D Diskette drive I AGP slot N PCI slot 5 S SCSI HDD 3 E DIMM 1 J PCI slot 1 O Active terminator T SCSI or RAID adapter Standard SCSI or RAID Cable Configuration ...

Page 121: ... Cabling A 7 A Power supply C IDE 2 B IDE 1 D FDD Standard IDE System Cable Routing A Power supply D FDD B IDE 1 E SCSI or RAID controller C IDE 2 Standard SCSI or RAID System Cable Routing A B C D A B C D E ...

Page 122: ...D 150 Controller you must install cable and configure the controller Refer to Installing a RAID Controller Board in Chapter 4 Note that Jumper JP10 see figure below that enables the SCSI Interrupt Steering Logic SISL control on the RAID controller must be in its off position not jumpered which is its default position Note The jumper is set correctly at the factory for your system configuration If ...

Page 123: ...any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial ...

Page 124: ...2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 ...

Page 125: ...y of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial commun...

Page 126: ...ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and graphics on TTL monochrome and color monitors CMOS Complimentary Metal Oxide Semiconductor A type of low power integrated circuit used in computers...

Page 127: ...A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk drive requires a floppy disk to be inserted a hard disk drive has a permanently encased hard disk DOS Disk Operating System See operating system DRAM Dynamic RAM See RAM E ECC Error Checking and Correcti...

Page 128: ...is powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers with 80286 80386 and 80486 microprocessors F flash EPROM A type of memory device that is usually used to store system BIO...

Page 129: ...am that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange...

Page 130: ...ives Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD M Megabyte 1 048 576 bytes See also byte math coprocessor An IC that works with the microprocessor to speed up mathematical calculations memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor The integrated circuit...

Page 131: ...events an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 132MB per second Pentium A type of microprocessor with a built in math coprocessor cache memory and memory and bus controllers that processes and communicates 32 bits of data at a time This microprocessor als...

Page 132: ...es and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer System Interface An industry standard interface that provides high speed access to tape drives hard disk drives and other peripheral devices SEL System Event Log A record of ...

Page 133: ... System Setup Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system and is used to read the System Event Log SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of...

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