NEC NEC Express5800 Series Online Service Manual Download Page 113

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5-4

Problem Solving

Are the correct device drivers installed?

Is the software correctly configured for the system?

Are you using the software correctly?

If other software runs correctly on the system, contact your vendor about the failing software.

If the problems persist with the software, contact the software vendor's customer service

representative.

Summary of Contents for NEC Express5800 Series

Page 1: ...EXPRESS5800 ES1400 SERIES ONLINE SERVICE GUIDE ...

Page 2: ... system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECCSD To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of th...

Page 3: ...ios Configuration Utility which is used to configure SCSI devices in your system This chapter also provides information on system board jumper settings n Chapter 4 Upgrades and Options provides you with instructions for upgrading your system with an additional processor optional memory options cards and peripheral devices n Chapter 5 Problem Solving contains helpful information for solving problem...

Page 4: ... of life CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described n Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter n Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER n File names are printed in upperca...

Page 5: ...Getting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully n Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows NT v4 0 Novell NetWare v3 12 Novell NetWare v4 11 and Santa Cruz Operati...

Page 6: ...pe ST or SJT 16 AWG 3 conductor provided with a molded on NEMA type 5 15 P plug cap at one end and a molded on cord connector body at the other end The cord length must not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult...

Page 7: ...system warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 8: ...Using This Guide xv ...

Page 9: ...1 System Overview n Overview n System Chassis n Power Supply n Peripheral Bays n Diskette Drive n System Board Features n System Security ...

Page 10: ...te performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc System Front View ...

Page 11: ... one slot shared with a PCI slot Embedded PC compatible support serial parallel mouse keyboard diskette and Plug and Play features n Integrated onboard Cirrus Logic CL GD5480 Super Video Graphics Array SVGA controller with 2MB video memory n Integrated onboard dual channel enhanced IDE controller n Integrated onboard Symbios SYM53C875 single channel SCSI controller providing an ultra wide SCSI int...

Page 12: ...xpand fabricated metal structure The major system components are shown in this illustration A B C D E F G 1 2 4 3 A Removable Media Bays 3 B 1 44 MB 3 5 diskette drive C System Board D Speaker E Power supply F Disk Drive Bays 4 G Fan behind disk drive bays System Chassis ...

Page 13: ...ed States it is set to 230Vac for systems used in Europe Peripheral Bays The system supports a variety of standard PC AT compatible peripheral devices The chassis includes these peripheral bays n A 3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media n Three 5 25 inch removable media front panel bays for mounting half height 5 25 inch per...

Page 14: ...nector D DIMM slot 1 U Reserved E Reserved V PCI slots for add in boards F ATX power connector W ISA slots for add in boards G Reserved X VGA monitor port H Secondary IDE connector Y USB connectors I Primary IDE connector Z RJ 45 network connector J System fan connector AA WOL enable jumper not used K AT front panel connector BB Serial port 2 connector L Lithium backup battery CC Parallel port con...

Page 15: ... board contains three 168 pin DIMM sockets Memory is partitioned as three banks of SDRAM DIMMs each providing 72 bits of noninterleaved memory 64 bit main memory plus ECC Your system may include from 32 MB to 768 MB of memory using up to four DIMMs System memory begins at address 0 and is continuous flat addressing up to the maximum amount of DRAM installed exception system memory is noncontiguous...

Page 16: ...ns using either 8 or 16 bit SCSI providing 10 MB s Fast 10 or 20 MB s Fast 20 throughput or 20 MB s Ultra or 40 MB s Ultra wide As implemented the controller attaches to a 68 pin 16 bit wide SCSI connector interface As a PCI bus master the SYM53C875 supports burst data transfers on PCI up to the maximum rate of 132 MB sec using onchip buffers The SCSI controller provides support for optional SCSI ...

Page 17: ...0 Mbps and 100 Mbps networks capable of full or half duplex with back to back transmit at 100 Mbps The network status LEDs on the system board indicate n Transmit receive activity on the LAN n Valid link to the LAN n 10 100 Mbps transfer mode ...

Page 18: ...ports two serial ports one parallel port diskette drive PS 2 compatible keyboard and mouse and integrated Real Time Clock RTC The system provides the connector interface for each port Serial Ports Both serial ports are relocatable Each serial port can be set to one of four different COM ports and can be enabled separately When disabled serial port interrupts are available to add in boards Parallel...

Page 19: ... by the manager system include over temperature and over voltage conditions fan failure or chassis intrusion Information on the Emergency Management Port EMP Console may be found in Appendix C of this User s Guide System Security To help prevent unauthorized entry or use of the system the system includes a physical padlock loop and Server Management software that monitors the system intrusion swit...

Page 20: ... the correct password s For example n Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time out period 1 to 120 minutes n Set and enable an administrative password n Set and enable a user password n Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches n Activa...

Page 21: ......

Page 22: ... Setting Up Your System n Selecting a Site n Unpacking the System n Getting Familiar with the System n Making Connections n Setting the Line Voltage n Connecting the Power Cord n Powering On Your System ...

Page 23: ...a properly grounded outlet n Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock n Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices n...

Page 24: ...containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Getting Familiar with the System Before setting up your system you should become ...

Page 25: ...and eject CD B Activity light CD ROM reader When lit CD ROM reader is in use C Activity light 3 inch diskette drive When lit diskette is in use D Eject button 3 inch diskette drive Press to eject diskette E Power on light When lit DC power is present F Drive activity light When lit hard disk drives are in use G DC power switch Press to turn system DC power on or off Front Features and Controls ...

Page 26: ...in mini DIN connector E COM1 COM1 serial port 9 pin connector F Printer 25 pin parallel port connector G COM2 COM2 serial port 9 pin connector H Green LAN status light When lit LAN is linked to network see following table I LAN connector RJ 45 Connector J Orange LAN status light When lit 100 Mbps LAN connection see following table K USB connectors Two USB Connectors L VGA VGA monitor 15 pin connec...

Page 27: ...eo display and keyboard to configure the system You may remove them after running the System Setup Utility SSU For information on running the SSU refer to Appendix B of this User s Guide Refer the following figure and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices CAUTION Damage to...

Page 28: ...ng Up the System 2 7 115V H I J B A C D E F G A Keyboard B Mouse C Serial Port 1 COMM1 D Printer E Serial Port 2 COMM2 F LAN G Video Display VGA H PCI slots I Combo PCI ISA slot J ISA slot Making Connections ...

Page 29: ...ge setting for the power supply is correct To use the system with line source voltages between 200 and 230 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power supply will be damaged when you plug in your system If you need to change the line voltage setting perform the following steps Note If you are setting up your sy...

Page 30: ...Setting Up the System 2 9 115V 115V 115V 230V A or B A Voltage selector switch set to 115 VAC B Voltage selector switch set to 230 VAC Setting the Line Voltage ...

Page 31: ... be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system n The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region n The power cord connector that plugs into t...

Page 32: ...tem board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering down your system CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your...

Page 33: ...2 12 Setting Up the System ...

Page 34: ...3 Configuring Your System n Configuring Your System n BIOS Setup Utility n Symbios Configuration Utility n Optional RAID Controller n Configuring System Board Jumpers ...

Page 35: ...Utility detects the SCSI host adapters on the system board Use this utility if you need to configure the SCSI controller in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Symbios Configuration Utility is also used to configure any SCSI removable media devices installed in your system If your system has been factory configured the SSU BIOS Setup or...

Page 36: ...the top of the Main Menu lists the following selections Menu Bar Selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Server Use this menu for configuring Server Management features Boot Use this menu...

Page 37: ...dow PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Save configuration values and exit ENTER Execute command or Select è submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS...

Page 38: ...ENTER Refer to Primary IDE Master and Slave Submenu Secondary IDE Master Press ENTER Refer to Secondary IDE Master and Slave Submenu Secondary IDE Slave Press ENTER Refer to Secondary IDE Master and Slave Submenu Keyboard Features Press ENTER Refer to Keyboard Submenu Memory Cache Enabled Disabled Enables processor cache CPU Speed Setting Processor speed list Processor speed list is determined by ...

Page 39: ...le only for Type User Maximum Capacity N A Computed drive size This field is informational only for Type User Multi Sector Transfer Disabled 2 4 8 or 16 sectors Determines the number of sectors per block for multi sector transfers This field is informational only for Type Auto LBA Mode Control Disabled Enabled Enabling LBA causes logical block addressing to be used in place of cylinders heads and ...

Page 40: ...key repeat Advanced Menu Feature Choices Description Your Setting Plug and Play OS No Yes Reset Configuration Data No Yes Select Yes if you want to clear the system configuration data during next boot System automatically resets to No in next boot PCI Configuration Press ENTER Refer to PCI Configuration Submenu Integrated Peripherals Configuration Press ENTER Refer to Intergrated Peripherals Confi...

Page 41: ...e as a PCI bus master Latency Timer Default 0020h 0040h 0060h 0080h 00A0h 00C0h 00E0h Minimum guaranteed time in units of PCI bus clocks that a device may be master on a PCI bus PCI Device Slot 1 Slot 7 Submenus This submenu should only be changed by qualified technical personnel CAUTION Leave PCI Configuration Submenu at factory default settings This submenu should only be changed by a technicall...

Page 42: ...e the port OS Controlled forces OS to configure the port Base I O Address 3F8 2F8 3E8 2E8 Selects the base I O address for COM port 2 Interrupt IRQ 3 IRQ 4 Selects the IRQ for COM port 2 Parallel Port Disabled Enabled Auto OS Controlled Auto forces BIOS to configure the port OS Controlled forces OS to configure the port Mode Output only Bi directional EPP ECP Selects parallel port mode Base I O Ad...

Page 43: ...bled Enable the Passive Release mechanism on PHOLD signal when PIIX4 is a PCI MASTER Security Menu Note Enabling the Supervisor Password field requires a password for entering Setup The passwords are not case sensitive Feature Choices Description Your Setting User Password is Clear Set Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing passwo...

Page 44: ... Timer Disabled 1 min 2 min 5 min 10 min 20 min 1 hr 2 hr Period of key PS 2 mouse inactivity specified for secure mode to activate A password is required for secure mode to function Cannot be enabled unless at least one password is enabled Secure Mode Hot Key Ctrl Alt A B Z Key assigned to invoke the Quicklock feature Cannot be enabled unless at least one password is enabled Secure Mode Boot Disa...

Page 45: ...ption Your Setting System Management Press ENTER Refer to System Management Submenu Console Redirection Press ENTER Refer to Console Redirection Submenu Processor Retest Yes No Select Yes to have BIOS clear all processor status and retest the processor s on bootup ...

Page 46: ...ocumentation EMP Access Mode Pre boot Only Always Active Disabled Pre boot Only EMP is only enabled during power down through power up to the end of POST Com 2 is returned to system use at the end of Post when operating system boots Always Active EMP is always enabled Com 2 cannot be used by operating system It is now dedicated for EMP use Disabled EMP is disabled Com 2 is always available for sys...

Page 47: ... only Chassis Serial Number N A Information field only BMC Revision N A Information field only Primary HSBP Revision N A Information field only Console Redirection Submenu Feature Choices Description Your Setting COM Port Address Disabled 3F8 2F8 3E8 When enabled console redirection uses the I O port specified 3F8 is typically COM 1 and 2F8 is typically COM2 IRQ 3 or 4 None When console redirectio...

Page 48: ...ress ENTER Refer to Removeable Devices Submenu Boot Device Priority Submenu Use the up or down arrow keys to select a device then press the or keys to move the device higher or lower in the boot priority list Boot Priority Device Description Your Setting 1 ATAPI CD ROM Drive Attempts to boot from an ATAPI CD ROM drive 2 Removable Devices Attempts to boot from a removable media device 3 Hard Drive ...

Page 49: ... the onboard Symbios SCSI bios treats CD ROMs as hard drives SCSI removable drives will also appear here 2 Other Bootable Device Covers all the boot devices that are not reported to the system BIOS through the BIOS boot specification mechanism This includes all PCI cards that are not bios boot compliant legacy as well as ISA cards that are not PnP compliant ISA legacy cards will boot first before ...

Page 50: ...nu bar to exit Choices Description Exit Saving Changes Exits after writing all modified Setup item values to CMOS Exit Discarding Changes Exits leaving CMOS unmodified Load Setup Defaults Loads default values for all Setup items Load Custom Defaults Loads settings from custom defaults Save Custom Defaults Saves present Setup values to custom defaults Discard Changes Reads the previous value of all...

Page 51: ...atus Adapter Port Number IRQ Level Current Next Boot NVRAM Found SYM53C875 F800 11 On On Yes Change Adapter Status Press ENTER twice to change adapter Next Boot Status Adapter Boot Order Press ENTER to select and change boot order of each SCSI adapter Additional Adapter Configuration Not used Display Mode Verbose Press ENTER to change display mode Mono Color Press ENTER to change display from blac...

Page 52: ... Order Low to High Removable media support None CHS Mapping SCSI Plug and Play Mapping 2 Highlight the function you want to change and press ENTER You will be prompted to save changes when you exit the configuration utility To change device configuration parameters perform the following steps 1 At the SCSI Configuration Utility Main Menu select Device Selections and press ENTER The Devices 0 to 7 ...

Page 53: ...vable Media Devices Your Configuration Description Recommended Setting or Display Only Dev0 Dev1 Dev2 Dev3 Device Selections Press ENTER for menu Select device and press ENTER Sync Rate 10 Width bits 8 Disconnect On Read Write I O timeout secs 10 Scan for device at boot time Yes Scan for SCSI LUNS No Queue Tags On 3 Highlight the function you want to change and press ENTER You will be prompted to ...

Page 54: ...riped across three physical drives Parity protection is used for data redundancy This drive is used as the Hot Spare more _ _ The first four disks are as stated above the remaining disks are not part of the array but are ready to be configured Add on Controller If you are adding the RAID controller to an existing system the AcceleRAID 250 BIOS Configuration Utility allows you to configure disk arr...

Page 55: ... antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The System board Jumpers illustration shows the location of the system board jumpers The System Board Jumper Configurations table lists the system board jumpers and the...

Page 56: ...Block Write Protect 2 3 Erase BIOS boot block is erasable and programmable D 9 10 Normal System attempts to boot using the BIOS stored in flash memory Recovery Boot 10 11 Recovery BIOS attempts a recovery boot loading BIOS code from a floppy diskette into the flash device This is typically used when the BIOS code has been corrupted E Password Clear 5 6 Protect Maintains the current system password...

Page 57: ...s 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Check to ensure the system power cord is removed from the back of the system 3 Locate the position of the jumpers on the system board you are changing To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two ...

Page 58: ...mper back to pins 1 2 6 Replace the left side panel and power on the system 7 Run the BIOS Setup Utility to check the configuration of your system Clearing and Changing the Passwords To clear and change the passwords 1 Power down the your system Remove the left side panel as described in Chapter 4 of this User s Guide 2 Move the Password Clear jumper from pins 5 6 to pins 6 7 Refer to Configuring ...

Page 59: ... the boot block incorrectly will prevent the system from booting Programming should only be done by a technically qualified person The procedure requires a special Boot Block Update Utility Contact your dealer or sales representative for more information BMC Forced Update Mode This procedure should only be performed by qualified technical personnel CAUTION Leave BMC Forced Update Mode jumper at fa...

Page 60: ...Configuring Your System 3 27 ...

Page 61: ...g EMI Shields and Filler Panels n Removable Media Devices n Removing the Top Cover n Installing the Top Cover n Removing the Removable Media Drive Bay n Installing the Removable Media Drive Bay n Removing the System Board n Installing the System Board n Replacing the Power Supply n Removing the Fan n Installing the Fan n Replacing the Speaker n Replacing the LED Assembly n Replacing the Power Swit...

Page 62: ...e time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Contact your sales representative...

Page 63: ...ad screwdriver n Small needle nose pliers n Pen or pencil n ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system ...

Page 64: ...moved Always replace the panels before powering on the system WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devices Unplug the system power cord To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 The side panel is secured to the chassis with three screws Remove the screws...

Page 65: ...ated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Replace the three side panel retaining screws Note If your system is already set up plug the system back in reconnect the peripherals and power on the peripherals and sy...

Page 66: ...ground Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board CAUTION Danger of explosion if battery is incorrectly replaced Replace only w...

Page 67: ... figure 3 Gently push down on the screwdriver to lift the battery B 4 Remove the battery from its socket C 5 Dispose of the battery according to local ordinance 6 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket 7 Reinstall the plastic retainer on the lithium battery socket 8 Replace the side panel and turn on the sys...

Page 68: ...plate n back cover The SEPP packaged board includes n processor core with an integrated 16 KB primary L1 cache n secondary L2 cache The SECC2 packaged cartridge includes n processor core with an integrated 16 KB primary L1 cache n secondary L2 cache n back cover CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic...

Page 69: ...t the SEC cartridge upward out of the retention module and place it on a grounded static free surface or conductive foam pad A A Removing a Processor 4 Remove the two clips that secure the heat sink to the old processor see Figure Processor heat Sink Assembly below 5 Remove the heat sink and thermal pad from the top of the old processor see Figure Processor heat Sink Assembly below 6 Put the old p...

Page 70: ...k into the retention module Ensure that the alignment notch in the SEC cartridge fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until the SEC cartridge is seated 12 To lock in the processor push the latches outward until they click into place in the retention module Item A in Figure Removing a Processor above The latches must be secured for proper electri...

Page 71: ...rocessor upward out of the URM and place it on a grounded static free surface or conductive foam pad Removing a Processor 4 Remove the attachment clip Item A in Figure Processor Heat Sink Assembly below that secures the heat sink to the old processor 5 Remove the heat sink Item C in Figure Processor Heat Sink Assembly from the front of the old processor Item B in Figure Processor Heat Sink Assembl...

Page 72: ...rocessor 10 Position the processor back into the URM Ensure that the alignment notch in the SEPP board fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until the SEPP board is seated 11 To lock in the processor push the latches inward until they secure the SEPP board into place in the URM Item A in Figure Removing a Processor above The latches must be secur...

Page 73: ...artridge upward out of the URM and place it on a grounded static free surface or conductive foam pad Removing a Processor 4 Remove the barbed spring pins Item A in Figure Processor Heat Sink Assembly below that secures the heat sink to the old processor 5 Remove the heat sink Item B in Figure Processor Heat Sink Assembly below from the front of the old processor Item C in Figure Processor Heat Sin...

Page 74: ...essor 10 Position the processor back into the URM Ensure that the alignment notch in the SEC cartridge fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until the SEC cartridge is seated 11 To lock in the processor push the latches inward until they secure the SEC cartridge into place in the URM Item A in Figure Removing a Processor above The latches must be...

Page 75: ...three sockets are populated the system board supports a maximum of 768 MB of memory with 256MB DIMMs A DIMM will always be installed in the right socket When you install additional DIMMs you must start with the first empty socket to the left of DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the left edge of the system board 2 3 1 DIMM Locations ...

Page 76: ... MB Slot 1 Slot 2 Slot 3 32 32 64 32 32 64 64 96 32 32 32 96 64 32 128 64 32 32 128 64 64 128 128 160 64 64 32 192 64 64 64 192 128 32 32 192 128 64 224 128 64 32 256 128 64 64 256 128 128 256 256 288 128 128 32 288 256 32 320 128 128 64 320 256 32 32 320 256 64 384 128 128 128 384 256 64 64 384 256 128 416 256 128 32 448 256 128 64 512 256 128 128 512 256 256 544 256 256 32 576 256 256 64 640 256...

Page 77: ...he edges remove it from its antistatic package 3 Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket 2 3 1 Inserting Memory DIMMs 4 Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly 5 Gently push the plastic ejector levers on the socket ends to the upright position 6 Repeat the steps to ins...

Page 78: ... and remove the left side panel as described earlier in this chapter 2 Gently push the plastic ejector levers out and down to eject a DIMM from its socket 3 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package 4 Repeat the above steps to remove the remaining DIMMs 5 Replace the...

Page 79: ...omplete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configuration is defined to the system by creating the ISA configuration file when running the SSU If you are addi...

Page 80: ...ny board jumpers or switches as described in the documentation that comes with the option board 6 Refer to the documentation accompanying the option board for information on whether the board is a PCI or ISA board Refer to Option Board Hardware Configurations table to determine the recommended option board slot assignment and configuration parameters Note If you are adding a non Plug and Play Lega...

Page 81: ...s into the space that was occupied by the expansion slot cover 9 Reinstall the screw in the threaded hole Be sure to push the bracket slot up against the screw before you tighten it If this is not done the bracket may interfere with an adjacent bracket 10 Connect any external cables if they are needed to the installed option board 11 Replace the left side panel and power on the system ...

Page 82: ...taining bracket screw 4 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components 5 Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue 6 Install an expansion...

Page 83: ...nector Each of these supports two devices for a total of four IDE devices n A first master device and a second slave device are supported on both the primary and secondary IDE connector The device configuration master versus slave is determined by jumpers on the device Cable Sense CS device configuration is not supported n Your system comes with a three connector IDE cable connecting the CD ROM an...

Page 84: ...d disk device consider the following n The system uses single ended SCSI host adapters and supports single ended or low Voltage Drives LVD drives n The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk 0 2 Second Hard Disk 1 3 Third Hard Disk 3 4 Fourth Hard Disk 4 n The SCSI cable is terminated therefore remove any SCSI device termination from the hard disk drives ...

Page 85: ...e 3 5 inch drive bay to the rear of the chassis 5 Disconnect the power and signal cables from any installed drives 6 Swing the drive bay out of the chassis 7 Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface 1 2 4 3 Removing the Disk Drive Bay 8 Slide the drive into the ...

Page 86: ... P9 4 HD2 Any available power connector 11 Swing the drive bay into the chassis and replace the three screws on the drive bay 12 Replace the left side panel and power on the system Configure the system as described in Chapter 3 Configuring Your System 1 2 4 3 Cabling the Disk Drives ...

Page 87: ...top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface 6 Remove the hard disk drive by removing the four screws that secure the drive to the drive bay 7 Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hit the...

Page 88: ...e 3 5 inch floppy disk drive you must remove the front cover along with the corresponding filler panel and EMI shield Removing the Front Panel Note The front panel is secured with six locking tabs 1 Power off the system and remove the side panels as described earlier in this chapter 2 Remove the front panel by carefully pulling it off the front of the system chassis Use an even amount of pressure ...

Page 89: ...th the slots in the front of the chassis 2 Press the front panel onto the front of the system chassis until the tabs snap into their slots 3 Install the side panels as described earlier in this chapter 4 Power on the system as described earlier in this chapter Installing the Front Panel ...

Page 90: ... into which you are installing a peripheral device The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield Save the panel for reinstallation 3 The EMI shield is attached to the front of the chassis be two screws Remove the screws and EMI shield covering the bay into which you are installing a peripheral device Save the shield and screws for reinstalla...

Page 91: ...removable media device n If only one device is on an IDE channel connector it must be set as the master device If you are adding or removing a SCSI removable media device consider the following n The tape drive SCSI address assignment is 2 n If the SCSI tape is your only SCSI device on the SCSI controller SCSI termination must be installed in the tape drive n If the SCSI tape is connected along wi...

Page 92: ...them Remove any rails already attached 5 Slide the drive into the bay until the screw holes line up It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive Secure the drive to the bay with the four supplied screws 5 25 Drive Power Cable Installing a Removable Media Device 6 Connect the signal and power cables to the drive as shown in ...

Page 93: ...ct the power cable A and ribbon data cable B from the device you are removing A B Removing a Removable Media Device 4 Remove and save the four screws from the device 5 Install an EMI Electromagnetic Interference shield and filler panel over the bay from which you removed the peripheral device 6 Replace the side panels and front panel and power on the system 7 Remove the drive serial number from th...

Page 94: ...oving the top panel after the system is set up you must first power off the system and all external devices Unplug the system power cord To remove a top panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 Remove both side panels as described earlier in this chapter 3 Lift the rear of the top cover up slightly and pull the cover towards the rear of the chassis to re...

Page 95: ...nstalling the Top Cover 1 Insert the metal tabs on bottom of the top panel into their slots on the chassis Slide the top panel forward as far as it will go Installing the top Cover 2 Seat the rear of the top panel onto the chassis ...

Page 96: ... B Removing Drive Cables Note It is not necessary to remove the devices from the drive bay 4 Remove the screws securing the drive bay to the front of the chassis Removing the Removable Media Drive Bay 5 Support the bottom of the drive bay and remove the two screws securing the drive bay to the top of the chassis 6 Remove the drive bay from the chassis and place it on an antistatic surface Installi...

Page 97: ...assis Installing the Removable Media Drive Bay 5 Install the screws securing the drive bay to the front of the chassis 6 Connect the power cables A and ribbon data cables B to the devices installed in the drive bay A B Installing Drive Cables 7 Install the front cover as described earlier in this chapter 8 Install the top cover as described earlier in this chapter 9 Install the side panels as desc...

Page 98: ...ed in the same slots when you reassemble the system 4 Tag and disconnect interface and controller cables connected internally to the system board Note Interface cables located behind the removable media device bay may not be accessible until this cage is removed in Step 11 5 Tag and disconnect the power cables connected to the system board 6 Tag and disconnect cables connected externally to the I ...

Page 99: ... Retention Module 15 If you are replacing the system board make a record of the system board jumper settings so you can correctly configure the new board before you install it 16 If you are replacing the system board you may want to remove the Real Time Clock battery the Pentium II Processor s and any DIMMs installed on the system board Refer to procedures found earlier in this chapter Installing ...

Page 100: ...the system board 9 Connect the front panel switch and LED cables to the system board 10 Connect the external cables to the I O connectors 11 Connect the power cables to the system board 12 Connect the interface and controller cables to the system board 13 Install any option boards removed Note The option boards must be reinstalled in the same slots when you reassemble the system 14 Install the har...

Page 101: ...Upgrading Your System 4 41 Removing the Power Supply 6 Remove the power supply from the system 7 Reverse these steps to install a replacement power supply ...

Page 102: ...ribed earlier in this chapter 2 Remove the hard disk drive bay as described earlier in this chapter 3 Tag and disconnect the fan cable connected to the system board 4 Remove the four screws that secure the fan to the chassis rear panel Fan Connector Removing the System Fan 5 Remove the fan from the system ...

Page 103: ...t the inside of the rear panel The fan label faces the rear panel and the fan power cable is positioned at the bottom right side of the fan Fan Connector Installing the Fan 4 Install the four screws that secure the fan to the chassis rear panel 5 Connect the fan cable to the system board 6 Install the hard disk drive bay as described earlier in this chapter 7 Install the side panel as described ea...

Page 104: ...e following illustration A Hard Disk Drive LED Power LED Speaker Power Switch Replacing the Speaker 3 Tag and disconnect the speaker cable from the system board 4 Slide the speaker upwards and out of the three tabs A to remove it from the chassis 5 Slide the replacement speaker downwards into the three tabs A 6 Connect the speaker cable to the system board 7 Install the side panel as described ear...

Page 105: ...rd Hard Disk Drive LED Power LED Speaker Power Switch Power and Hard Disk Drive LED Cable Connections 3 Remove the front panel as described earlier in this chapter 4 Using a small screwdriver or ball point pen push downward on the top tab of the LED assembly while pulling the assembly away from the front of the chassis Replacing the LED Assembly 5 Feed the cables through the right side of the syst...

Page 106: ...embly snap the LED assembly into place 8 Connect the power and hard disk drive LED cables to the system board connectors The power LED cable is green and black insert the connector so that the green wire is above the black wire The hard disk drive LED cable is red and black insert the connector so that the red wire is above the black wire 9 Install the front panel as described earlier in this chap...

Page 107: ...power switch cable from the system board Hard Disk Drive LED Power LED Speaker Power Switch Power Switch Cable Connection 3 Remove the front panel as described earlier in this chapter 4 Using a small Phillips head screwdriver remove the two screws securing the power switch to the front of the chassis Remove the power switch and cable assembly Replacing the Power Switch ...

Page 108: ...and secure it with two Phillips head screws inserted through the front of the chassis 6 Connect the power switch cable to the system board connector 7 Install the front panel as described earlier in this chapter 8 Install the left side panel as described earlier in this chapter 9 Power on the system ...

Page 109: ...ll Phillips head screwdriver remove the two screws securing the intrusion switch to the rear of the chassis Remove the intrusion switch and cable assembly Replacing the power Switch 4 Position the replacement intrusion alarm switch behind the rear of the chassis and secure it with two Phillips head screws inserted through the rear of the chassis 5 Connect the intrusion alarm switch cable to the sy...

Page 110: ...ving n Static Precautions n Troubleshooting Checklists n Additional Troubleshooting Procedures n Specific Problems and Corrective Actions n Problems with the Network n PCI Installation Tips n BIOS User s Information ...

Page 111: ...utlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the si...

Page 112: ...y Refer to the Upgrades and Options chapter for installation instructions n Are all option boards and disk drives installed correctly Refer to the Upgrades and Options chapter n Is the system hard disk drive properly formatted or defined n Is the operating system properly loaded Refer to the operating system documentation n Are all drivers properly installed For information about installing driver...

Page 113: ...are correctly configured for the system n Are you using the software correctly n If other software runs correctly on the system contact your vendor about the failing software If the problems persist with the software contact the software vendor s customer service representative ...

Page 114: ...If the problem recurs you may need to reformat the hard disk drive The drive the drive controller or the system board may be defective n If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures n If you suspect that a transient voltage spike power outage or brownout might have occurred...

Page 115: ... peripheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected t...

Page 116: ... error beep codes The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the E...

Page 117: ...ette drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter n If there is a hard disk drive or SCSI devices installed in the system does the hard disk drive activity indicator turn on briefly If not refer to Hard Disk Drive Activity Indicator Does Not Light in this chapter Confirming Loading of the Operating S...

Page 118: ... does not light n CD ROM drive activity LED does not light n Problems with application software n The startup prompt Press F2 key if you want to run Setup does not appear on the screen n The bootable CD ROM is not detected n The SSU does not boot Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check ...

Page 119: ...e the video monitor switch settings correct n Is the video monitor signal cable properly installed n Is the onboard video controller enabled If you are using an option video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the SSU to disable the onboard video controller 3 Reboot the system for changes to take effect...

Page 120: ...cooling fan module behind the hard disk drives In addition there is a cooling fan that is an integral part of the power supply There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following n Is AC power available at the wall outlet n Is the system power cord properly connected to the system and the AC wall outlet...

Page 121: ...esentative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following n Are the power and signal cables to the drive properly installed n Are all relevant switches and jumpers on the hard drive and adapter board set correctly n Is the hard disk drive properly configured in the SSU Run the SSU to make sure that th...

Page 122: ...other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service representative for assistance Press F2 Key to Enter Setup Prompt Does Not Display If the prompt Press F2 key to run Setup does not appear at system startup then the prompt option has been disabled in the SSU There are two ways to enable t...

Page 123: ...ain SSU menu 12 Select Step 4 Save Configuration Once you select this step the changes are immediately saved into an INF file a CMS file and nonvolatile memory 13 Press Esc to exit the SSU You will be prompted to reboot the system or simply exit to the command line prompt You ll need to reboot the system to let your changes take effect but first remove the SSU diskette drive Then press F10 to rebo...

Page 124: ...board toward the front of the system Refer to the Configuring Your System chapter for information on the location of the CMOS jumper 5 Move the CMOS CLR jumper from the CMOS Protect setting on pins 1 and 2 to the CMOS Clear setting on pins 2 and 3 6 Reinstall the side cover for your safety and connect the power cord to the system 7 Power on the system POST starts and halts displaying an Invalid CM...

Page 125: ...be corrupt or deleted Delete and then reinstall the drivers n Run the diagnostics PCI Installation Tips Some common PCI tips are listed here n Reserve interrupts IRQs and or memory addresses specifically for ISA adapters This prevents PCI cards from trying to use the same settings ISA cards are using Use the SSU to keep track of ISA adapter resources n Certain drivers may require interrupts that a...

Page 126: ...y identified Incorrect Drive A type run SETUP or Incorrect Drive B type run SETUP Type of floppy drive is not correctly identified in Setup Invalid NVRAM media type Problem with NVRAM CMOS access Keyboard controller error The keyboard controller test failed You may have to replace the keyboard or controller Keyboard error nn The keyboard is not working BIOS discovered a stuck key and displays the ...

Page 127: ...up to reconfigure the system System BIOS shadowed The system BIOS is copied to shadow RAM System cache error Cache disabled The RAM cache failed the BIOS test and BIOS has disabled the cache System CMOS checksum bad run SETUP The system CMOS has been corrupted or incorrectly modified perhaps by an application program that changes data stored in CMOS Run Setup and reconfigure the system either by g...

Page 128: ... Keyboard Controller Failed 0213 Keyboard locked Unlock key switch 0220 Monitor type does not match CMOS Run SETUP 0230 System RAM Failed at offset 0231 Shadow RAM Failed at offset 0232 Extended RAM Failed at offset 0250 System battery is dead Replace and run SETUP 0251 System CMOS checksum bad Default configuration used 0260 System timer error 0270 Real time clock error 0297 ECC Memory error in b...

Page 129: ...nfiguration changed 0602 Configuration error device disabled 8100 Processor failed BIST 8104 Processor Internal Error IERR failure 8106 Processor Thermal Trip failure 8108 Watchdog Timer failed on last boot 810B Processor failed initialization on last boot 8110 Server Management Interface failed to function 8120 IOP subsystem is not functional 8150 NVRAM Cleared by Jumper 8151 NVRAM Checksum Error...

Page 130: ...Problem Solving 5 21 ...

Page 131: ......

Page 132: ......

Page 133: ...trated Parts Breakdown n Exploded View n Field Replaceable Units n Pentium II Processors n Hard Disk Drives n Tape Drives n CD ROM Drive n RAID Controllers and Cache n Network Option Boards n Memory Expansion ...

Page 134: ...s lists for the server s major assemblies Part numbers are also provided for optional hardware Clicking your mouse on an exploded view item number links you to the parts listing Exploded View 4 1 3 13 15 16 17 18 21 22 10 12 32 14 2 3 7 9 8 11 19 24 25 26 23 27 28 30 29 31 6 20 5 ...

Page 135: ...rs 233 00015 6 Cable Diskette 2 Connecors 070170 7 Heatsink Pentium II 149952 8 Heatpad Pentium II 149953 9 Heatsink Clip Pentium II 145450 10 Network option Boards Refer to Network Option Boards section in this chapter Raid Controllers and Cache Refer to RAID Controllers and Cache section of this chapter 11 Memory DIMMs Refer to Memory Expansion section in this chapter 12 Left Side Panel 149972 1...

Page 136: ...n of this chapter Tape Drives Refer to the Tape Drives section of this chapter 25 Power Switch Assy 149976 26 Hard Disk Drives Refer to the Hard Disk Drives section of this chapter 27 Diskette Drive 3 5 inch Mist White 219 00012 28 Speaker Assy 149974 29 Front Bezel Assembly 149969 30 Microsoft PS 2 Mouse Mist White 160413 31 AC Power Cord 070146 32 Chicony Mist White 104 Key Keyboard 165379 ...

Page 137: ...rade Kit 203360 333 MHz Pentium II Upgrade Kit 203335 350 MHz Pentium II Upgrade Kit 203337 400 MHz Pentium II Upgrade Kit 203339 Replaceable Parts Description Part Number 266 MHz Pentium II x 512KB 081788 01 333 MHz Pentium II x 512KB 082056 350 MHz Pentium II x 512KB 082057 400 MHz Pentium II x 512KB 082058 ...

Page 138: ...GB EIDE QUANTUM SE 203124 Kit 6 4 GB EIDE QUANTUM SE 203354 Kit 8 4 GB EIDE QUANTUM SE 203356 Kit MOD EXT SCSI Quabbin 203345 01 Replaceable Parts Description Part Number 4 GB UltraWide SCSI HDD ST34520W 300914 01 9 GB UltraWide SCSI HDD ST39140W 300916 01 4 GB LVD SCSI HDD 7200RPM UltraWide ST34573LW 300911 01 9 GB LVD SCSI HDD 7200RPM UltraWide ST39173LW 300913 01 4 3 GB EIDE QUANTUM SE 300901 6...

Page 139: ...ape 4 8GB Seagate STD28000N 203391 SCSI DAT Autoloader DDS 3 203212 Replaceable Parts Description Part Number SCSI DAT TAPE DDS 3 12 24GB 320548 20 40 GB Internal DLT 4000 320150 4 8 GB STD28000N 320550 DLT Tape Cartridge 143060 CD ROM Drive Replaceable Part Description Part Number Toshiba 32X SCSI CD ROM Drive 730135 Goldstar 32X EIDE CD ROM Drive 730330 ...

Page 140: ...Cache SIMM 4MB Upgrade 203385 Kit AMI MegaRAID LVDS 438 Cache SIMM 16MB Upgrade 203381 Kit AMI MegaRAID LVDS 438 Cache SIMM 32MB Upgrade 203383 Replaceable Parts Description Part Number AMI RAIDExpress762 1 CH No Cache Controller 030304 AMI RAIDExpress762 Cache SIMM 4MB Upgrade 082104 AMI RAIDExpress762 Cache SIMM 8MB Upgrade 082102 AMI RAIDExpress762 Cache SIMM 16MB Upgrade 082101 AMI RAIDExpress...

Page 141: ... Part Number NIC 3COM 3C905 TX 204 00001 NIC Intel PRO 100 030305 Memory Expansion Upgrades Description Part Number 32 MB 1 DIMM ECC 203325 64 MB 1 DIMM ECC 203327 128 MB 1 DIMM ECC 203321 256 MB 1 DIMM ECC 203323 Replaceable Parts Description Part Number DIMM 32MB 100MHz SDRAM 082061 DIMM 64MB 100MHz SDRAM 082062 DIMM 128MB 100MHz SDRAM 082059 DIMM 256MB 100MHz SDRAM 082060 ...

Page 142: ...6 10 Illustrated Parts Breakdown ...

Page 143: ...A System Cabling n Before You Begin n Static Precautions n Standard Configuration n RAID Configuration ...

Page 144: ...the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic ...

Page 145: ...ary IDE connector to the CD ROM as its master device I and an optional IDE device as its slave device J Another IDE cable O connects the primary IDE connector to the optional first hard drive HD1 as its master device M and the optional second hard drive HD2 as its slave device N As an option the on board SCSI controller can be used to control a SCSI tape drive In this case a SCSI cable D connects ...

Page 146: ...ble C Narrow SCSI to wide SCSI adapter L Secondary IDE connector D Wide SCSI interface cable M IDE master device HD1 E Wide SCSI connector N IDE slave device HD2 F Diskette drive O Primary IDE cable G Diskette interface cable P Primary IDE connector H Diskette connector Q System board I IDE master device CD ROM IDE Disk System Cable Configuration ...

Page 147: ...se the on board SCSI controller to control wide SCSI hard disk drives in the internal bay In this case a SCSI cable C connects the wide SCSI connector to the wide SCSI hard disk drives in internal bay B A terminator A must be plugged into the end of the SCSI cable When using SCSI hard disk drives the SCSI address assignment is SCSI ID ASSIGNMENT BAY DEVICE ADDRESS First Hard Disk 0 Second Hard Dis...

Page 148: ...ector B Optional SCSI tape drive H IDE master device CD ROM C Wide SCSI interface cable I IDE slave device tape D Wide SCSI connector J Secondary IDE cable E Diskette drive K Secondary IDE connector F Diskette interface cable L System board SCSI Disk System Cable Configuration ...

Page 149: ...System Cabling A 7 WIDE SCSI CABLE 68 pins IDE CABLE 40 pins Standard System Cable Routing ...

Page 150: ...er Refer to The Installing an Option Board section in the Upgrades and Options chapter to install the controller Once you have installed the controller plug the wide SCSI interface cable into the connector on the RAID controller see illustration below Note Next Boot Status for the first Symbios SYM53C875 controller must be turned OFF if you install the optional Mylex AcceleRAID 150 or 250 Controll...

Page 151: ...ide SCSI interface cable J Secondary IDE cable D Wide SCSI connector K Secondary IDE connector E Diskette drive L System board Controller F Diskette interface cable M Mylex AcceleRAID 250 Controller G Diskette connector RAID System Cable Configuration WIDE SCSI CABLE 68 pins IDE CABLE 40 pins RAID System Cable Routing ...

Page 152: ...B System Setup Utility n System Setup Utility SSU n Creating SSU Diskettes n Running the SSU n Exiting the SSU ...

Page 153: ... The SSU works with any compliant configuration CFG or overlay OVL file supplied by the peripheral device manufacturer The I O baseboard includes CFG and OVL files The CFG file describes the characteristics of the board and the system resources that it requires The configuration registers on PCI and ISA Plug and Play add in boards contain the same type of information that is in a CFG file Some ISA...

Page 154: ...mproperly configured you must use the FLASH resident BIOS Setup Utility F2 to enable it so that you can use the SSU If necessary you can disable the drive after you exit the SSU Information entered using the SSU overrides information entered using Setup 1 Power on the system 2 If the diskette drive is disabled enable it using the BIOS Setup Utility explained later in this chapter Specify the corre...

Page 155: ...e diskette n From diskette after installing your operating system Insert the SSU diskette in Drive A At the MS DOS prompt type a and press Enter to change to drive A Type SSU and press Enter 3 Follow the system prompts to load the SSU When the SSU title appears on the screen press Enter to continue 4 When the main window of the SSU displays you can customize the user interface before continuing Sy...

Page 156: ...ctions each task performs For a new mode setting to take effect the user must exit the SSU and restart it n Language this button lets you change the strings in the SSU to strings of the appropriate language For a new language setting to take effect you must exit the SSU and restart it n Other this button lets you enable or disable the status bar located at the bottom of the SSU menu displays There...

Page 157: ...l by keeping the task as the center of operation until the user closes the task window There are three ways to launch a task n In the SSU Main window double click on the task name under Available Tasks to display the main window for the selected task n Highlight the task name and click on OK n Use the tab and arrow keys to highlight the task name and press the spacebar System Setup Utility Main Me...

Page 158: ...lick OK 2 When the RCA window appears it displays messages similar to the following Baseboard System Board PCI Card Bus 00 dev 00 Host Processor Bridge PCI Card Bus 00 dev 0D Multifunction Controller PCI Card Bus 00 dev 0F Ethernet Controller PCI Card Bus 00 dev 12 SCSI Controller PCI Card Bus 00 dev 14 VGA Controller 3 To configure a device select its name in the Devices section of the RCA window...

Page 159: ...ate resource buttons select the desired value and click on Add or Remove 4 After you complete the necessary information click on Save 5 To edit a card click on Load to retrieve the card information After making changes click on Save 6 To create a card click on New Board 7 To remove a current definition of a card click on Delete Board 8 To return to the RCA Menu click on Close Adding and Removing I...

Page 160: ...System Setup Utility B 9 Adding and Removing ISA Cards Window ...

Page 161: ...lected device along with possible choices and the resources associated with those choices displays To make a modification 1 Highlight the function in the Configuration window 2 Double click or press the space bar this updates the Choice and resource lists 3 Press the tab key to get to the Choice list and press Enter 4 Use the arrow keys to select a proper choice and press Enter again 5 If the choi...

Page 162: ...1 Configuration 3F8h IRQ4 Serial Port 2 Configuration 2F8h IRQ3 Parallel Port Configuration 378h IRQ7 Parallel Port Mode Extended Capabilities Port DMA 1 FLOPPY DRIVES GROUP Floppy Drive A Option 3 5 1 44 1 25 MB Drive Floppy Drive B Option Disabled or not installed IDE DEVICES GROUP IDE 32 Bit I O Enable KEYBOARD GROUP Numlock OFF Key Click Disable Typematic Speed 30CPS Typematic Delay 500 MS Del...

Page 163: ...B 12 System Setup Utility System Resource Usage Window ...

Page 164: ...wn in the Hard Drives list starting at the top of the list 3 To change the priority of an entry in either list select the entry and click on the Move UP or Move Down buttons 4 Click on the Save button to save the boot priority 5 Click on the Close button to return to the Main Menu Password Administration PWA Window The PWA configures administrator and user passwords and other security options 1 Fr...

Page 165: ...s and clears the Event Log data The Event Log data file is saved in either text or binary format depending on the output format selected under the Settings menu Selecting Exit returns you to the SSU Main Menu View Menu Views all events events by sensor type or events by event type The Event Log data file is viewed in either text or binary format depending on the display format selected under the S...

Page 166: ...C Emergency Management Port n Emergency Management Port n How the EMP Works n EMP Requirements and Configurations n Setting Up the Server for the EMP n Main EMP Window n Phonebook n Management Plug ins ...

Page 167: ...Configuration The following server operations are available from the Console Manager n Connecting to remote servers n Powering the server ON or OFF n Resetting the server n SEL viewer n SDR viewer n FRU viewer The Console Manager has a Phonebook which you use to connect to a selected server Referring to the above figure the Board Management Controller BMC in your server monitors system management ...

Page 168: ...P communicates with the server allowing the client to remotely reset or power the server up or down The client can also view the server s System Event Log SEL Field Replaceable Unit FRU information or Sensor Data Record SDR table n In redirect state the EMP serves as a PC ANSI terminal window for BIOS console redirection Commands typed in this terminal window are transmitted through BIOS to the se...

Page 169: ...ver s COM 2 port is configured for console redirect in BIOS The three EMP access modes are disabled pre boot and always active EMP Access Modes Server Configured for Console Redirect Mode Server is powered off During POST After OS boots Disabled Redirect window appears but is blank Redirect window Redirect window Pre boot EMP commands available Redirect window Inactive redirect window Always Activ...

Page 170: ...2 port of server and the other into a port on the client machine Modem Configuration On the client the EMP uses the Windows Application Program Interface API to determine if a modem is connected and available The EMP does not configure the modem it should be preconfigured through Windows For modem support the server must use a Hayes compatible 14400 bps modem The modem must be on the NT Hardware C...

Page 171: ... access needed The tables above show what is available with a given setting EMP Restricted Mode Access Set Restricted Mode to either enabled or disabled as needed If in enabled mode this means that the EMP s server control options Power On Off and Reset are unavailable In disabled mode these same server control options are available EMP Direct Connect Modem Mode Select Direct Connect if a null mod...

Page 172: ...cess server control operations and to launch the management plug ins from At the top of the GUI is the menu and tool bar These provide the options to initiate plug ins and other support features A status bar at the bottom displays connection information like server name line status and mode Toolbar The tool bar buttons of the EMP main window combine server control and management plug in options av...

Page 173: ...nnected the status bar says Connected Otherwise the line is blank EMP Console Main Menu n File Exit Exits the EMP n Connect Disconnect disconnects the server connection Re Connect raises the connect dialog A list of the five most recent connections can click on one of the five servers most recently connected to A connection to the selected server is initiated n Action Power On Off powers the serve...

Page 174: ... to a server initiating connection generates a warning message It lets you know that the existing connection will be terminated if you continue trying to initiate the new connection You are prompted to enter the EMP password whenever a connection is attempted Connect Dialog Options available in the dialog are n Line Selection you can specify whether to use a direct connection or dial up modem conn...

Page 175: ...lp displays dialog level help information Power On Off Selecting Power On Off from the Action menu allows you to power the server on or off with post power up options It generates the Power on off dialog Power On Off Dialog Options available in the dialog are n Power ON powers on the server n Power OFF powers off the server This option is not allowed if the server is configured in RESTRICTED mode ...

Page 176: ...e n System Reset resets the server with the selected post reset options This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations n Option Group sets the post reset option that will be effective after reset The options are EMP active or BIOS redirection The default selection is EMP active n Cancel exits the dialog without any action taken n Help displays dialo...

Page 177: ... Modify lets you edit an existing entry You select an existing entry from the Server dropdown edit box and modifies the existing phone number before selecting this option Click Save in order to store this entry in the phonebook Delete lets you delete an entry from the phonebook You must first select an existing server from the Server dropdown edit box before selecting this option You must click Sa...

Page 178: ...ew SEL summary info n View all SEL entries n View SEL info by event type n View SEL info by sensor type n Set SEL display mode to either Hex or verbose mode n Set the SEL output file format to either text or binary format n Close the SEL viewer n Exit the EMP SEL Viewer ...

Page 179: ... the SEL By Sensor Type shows all events in the SEL generated by a specific sensor type such as voltage temperature etc By Event displays all the events in the SEL of a particular type for example by memory or threshold A pop up menu lets you select the event type to display This pop up menu displays all the event types that may be generated by the particular hardware n Settings you can change sev...

Page 180: ...column in the SEL Viewer For example if there is a Fan 10 entry in the Sensor Type and Number column of the SEL Viewer by looking at the Sensor type Codes table you can determine that the Baseboard Fan 1 caused this entry The entry was reported through the Baseboard Management Controller BMC on the system board Sensor Type Codes Sensor Type and Number in Verbose Sensor Name Generator ID Reserved 0...

Page 181: ...aseboard Fan0 BMC Physical Security 26 Chassis Intrusion BMC Secure Mode Violation Attempt 27 EMP password at the time of connecting to the server BMC Secure Mode Violation Attempt 28 Secure Mode Violation while the system is in Secure Mode BMC Processor 1B Processor1 Status BMC Processor 1C Processor2 Status BMC Memory 1F DIMM1 Presence BMC Memory 20 DIMM2 Presence BMC Memory 21 DIMM3 Presence BM...

Page 182: ... Memory EF OC EF E7 02 Memory Parity error Parity Critical Interrupt EF 13 EF E7 00 Bus Timeout Bus timeout Critical Interrupt EF 13 EF E7 02 I O Check I O Channel check NMI Critical Interrupt EF 13 EF E7 03 Software NMI Software NMI Critical Interrupt EF 13 EF E7 04 PCI PERR PCI PERR Critical Interrupt EF 13 EF E7 05 PCI SERR PCI SERR SDR Viewer The SDR viewer lets you view the Sensor Data Record...

Page 183: ... server n Settings lets you change operating parameters for the SDR viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SDR records n Window gives options for displaying currently open windows n Help provides version information for the SDR viewer and provides help topics on the EMP FRU Viewer The FRU viewer allows you t...

Page 184: ... board and product information FRU Info displays the FRU summary information as returned by the server n Settings lets you change operating parameters for the FRU viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying FRU records n Window gives options for displaying currently open windows n Help provides version informatio...

Page 185: ...tyle Front Panel Connector n Fan Interface n Server Management n Hard Drive LED Connector n Chassis Intrusion Connector n VGA Video Port n Keyboard and Mouse n Parallel Port n Serial Ports n RJ 45 Network n Diskette Drive n Narrow SCSI n Wide SCSI n IDE n ISA n PCI ...

Page 186: ...oards B DIMM slot 3 M ISA slots for add in boards C DIMM slot 2 N VGA monitor port D DIMM slot 1 O USB connectors E ATX power connector P RJ 45 network connector F Secondary IDE connector Q Serial port 2 connector G Primary IDE connector R Parallel port connector H System fan connector S Chassis intrusion connector I AT front panel connector T Serial port 1 connector J Diskette drive connector U K...

Page 187: ...le 6 pin mini DIN connector C Printer 25 pin parallel port connector D Serial ports Serial port 9 pin connectors E LAN connector RJ 45 Telephone connector F Green LAN status light When lit LAN is linked to network G Orange LAN status light When lit 100 Mbps LAN connection H USB connectors Two USB connectors I VGA VGA monitor 15 pin connector Rear Panel Connector Locations ...

Page 188: ...ector locations on the AT style front panel connector A B 1 2 4 8 10 11 12 14 16 19 7 6 C D A Power Switch PWR Pins 1 and 2 B Hard Disk Drive LED DRV Pins 6 and 7 C Speaker SPKR Pins 8 10 and 11 D Power LED PWR LED Pins 12 and 14 AT Style Front Panel Connector Locations ...

Page 189: ... Black 6 5 VDC Red 16 COM Black 7 COM Black 17 COM Black 8 PWR OK Grey 18 5 VDC White 9 5 VSB Purple 19 5 VDC Red 10 12 VDC Yellow 20 5 VDC Red AT Style Front Panel Connector AT Style Front Panel Connector Pinout Pin Signal 1 Power button 2 GND 3 NC 4 5V 5 NC 6 HD LED 7 5V 8 GND 9 NC 10 Internal Speaker Enable 11 Speaker Out 12 GND 13 NC 14 Power LED 15 NC 16 GND 17 Reset Switch 18 GND 19 NMI swit...

Page 190: ... 7 5VSTNDBY 5V standby indication power OK 8 KEYLOCK_SFC_L Keyboard lock signal 9 CPU_NMI Non maskable interrupt indication 10 VCC3 3 3V power supply status input 11 RST_SFC_L System board reset signal from Server Monitor Module 12 GND Ground 13 GND Ground 14 Reserved N A 15 SECURE_MODE_BMC Secure mode indication 16 GND Ground 17 SFC_CHASSIS_INSTRUSION_L Chassis intrusion indication 18 Reserved N ...

Page 191: ...nector Pinout Pin Signal Pin Signal 1 Red 9 NC 2 Green 10 GND 3 Blue 11 NC 4 NC 12 DDCDAT 5 GND 13 HSYNC 6 GND 14 VSYNC 7 GND 15 DDCCLK 8 GND Keyboard and Mouse The keyboard and mouse connectors are functionally equivalent Keyboard and Mouse Connector Pinouts Pin Keyboard signal Pin Mouse signal 1 KEYDAT 1 MSEDAT 2 NC 2 NC 3 GND 3 GND 4 FUSED_VCC 5 V 4 FUSED_VCC 5 V 5 KEYCLK 5 MSECLK 6 NC 6 NC Par...

Page 192: ... bit 4 15 ERROR_L 7 Data bit 5 16 INIT_L 8 Data bit 6 17 SLCTIN_L 9 Data bit 7 18 25 GND Serial Ports Serial Port Connector Pinout Pin Signal Description 1 DCD Data carrier detected 2 RXD Receive data 3 TXD Transmit data 4 DTR Data terminal ready 5 GND Ground 6 DSR Data set ready 7 RTS Return to send 8 CTS Clear to send 9 RIA Ring indication active ...

Page 193: ...air contains the serial input data stream received from the network 4 NC 5 NC 6 RX Receive data minus the negative signal for the RD differential pair contains the same input as pin 3 7 NC 8 NC Diskette Drive Diskette Drive Connector Pinout Pin Signal Pin Signal 1 GND 18 FD_DIR_L 2 FD_DENSEL 19 GND 3 GND 20 FD_STEP_L 4 N C 21 GND 5 Key 22 FD_WDATA_L 6 FD_DRATE0 23 GND 7 GND 24 FD_WGATE_L 8 FD_INDE...

Page 194: ...GND 5 GND 30 GND 6 SCD2_L 31 GND 7 GND 32 SATN_L 8 SCD3_L 33 GND 9 GND 34 GND 10 SCD4_L 35 GND 11 GND 36 SBSY_L 12 SCD5_L 37 GND 13 GND 38 SACK_L 14 SCD6_L 39 GND 15 GND 40 SRESET_L 16 SCD7_L 41 GND 17 GND 42 SMSG_L 18 SCDP_L 43 GND 19 GND 44 SSEL_L 20 GND 45 GND 21 GND 46 SCD_L 22 GND 47 GND 23 RESERVED 48 SREQ_L 24 RESERVED 49 GND 25 NC 50 SIO_L ...

Page 195: ...WR 52 TERMPWR 19 NC 53 NC 20 34 GND 54 GND 35 SCD12_L 55 SATN_L 36 SCD13_L 56 GND 37 SCD14_L 57 SBSY_L 38 SCD15_L 58 SACK_L 39 SCDPH_L 59 RESET_L 40 SCD0_L 60 SMSG_L 41 SCD1_L 61 SSEL_L 42 SCD2_L 62 SCD_L 43 SCD3_L 63 SREQ_L 44 SCD4_L 64 SI O_L 45 SCD5_L 65 SCD8_L 46 SCD6_L 66 SCD9_L 47 SCD7_L 67 SCD10_L 48 SCDP_L 68 SCD11_L ...

Page 196: ...4 DD8 24 GND 5 DD6 25 DIOR_L 6 DD9 26 GND 7 DD5 27 IORDY 8 DD10 28 CSEL 1 KΩ p d 9 DD4 29 IDEDAK_L 10 DD11 30 GND 11 DD3 31 IDEIRQ 12 DD12 32 Reserved N C 13 DD2 33 IDESA1 14 DD13 34 PDIAG_L tied to GND 15 DD1 35 IDESA0 16 DD14 36 IDESA2 17 DD0 37 IDECS1_L 18 DD15 38 IDECS3_L 19 GND 39 IDEHDACT_L 20 Keyed 40 GND ...

Page 197: ...IOCHRDY B10 GND C3 LA22 D3 IRQ10 A11 AEN B11 SMEMW_L C4 LA21 D4 IRQ11 A12 SA19 B12 SMEMR_L C5 LA20 D5 IRQ12 A13 SA18 B13 IOW_L C6 LA19 D6 IRQ15 A14 SA17 B14 IOR_L C7 LA18 D7 IRQ14 A15 SA16 B15 DACK3_L C8 LA17 D8 DACK0_L A16 SA15 B16 DRQ3 C9 MEMR_L D9 DRQ0 A17 SA14 B17 DACK1_L C10 MEMW_L D10 DACK5_L A18 SA13 B18 DRQ1 C11 SD8 D11 DRQ5 A19 SA12 B19 REFRESH_L C12 SD9 D12 DACK6_L A20 SA11 B20 BCLK C13 ...

Page 198: ...A45 3 3 V B45 AD14 A15 RST_L B15 GND A46 AD13 B46 GND A16 5 V B16 PCICLK A47 AD11 B47 AD12 A17 GNT_L B17 GND A48 GND B48 AD10 A18 GND B18 REQ_L A49 AD9 B49 GND A19 Reserved B19 5 V A50 KEY B50 KEY A20 AD30 B20 AD31 A51 KEY B51 KEY A21 3 3 V B21 AD29 A52 CBE0_L B52 AD8 A22 AD28 B22 GND A53 3 3 V B53 AD7 A23 AD26 B23 AD27 A54 AD6 B54 3 3 V A24 GND B24 AD25 A55 AD4 B55 AD5 A25 AD24 B25 3 3 V A56 GND ...

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