NEC N8800-149F, User Manual

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7-12 Troubleshooting
CPUs not in Duplex mode:
→
Check if the memory configuration is correct.
→
Check if third-party CPUs or memory (DIMM) are used.
System not in Duplex mode for difference BIOS of CPU/IO modules:
†
Is the setting in [ft server utility]-[-system configuration]-[firmware update]
enabled?
→
After building CPU/IO modules into this server again in the above setting,
this system becomes duplex mode on updating new bios.
Disks not in Duplex mode:
→
Unless you perform mirroring (including reconfiguration after failed disks are
replaced) in correct order, the mirror may not be (re)configured. Check if the steps
were correct.
The keyboard or mouse fails to operate:
†
Is the cable properly connected?
→
Make sure that the cable is connected to the correct connector on the rear of the
server.
†
Are the keyboard and mouse are compliant with NEC Express5800/ft series?
→
Operation of the server with unauthorized devices is not guaranteed.
Screen freezes, keyboard and mouse don’t work:
→
If the amount of memory becomes larger, it takes time to copy the memory in
duplex mode and the system stops working temporarily during the copying, but
it is not system trouble.
Fail to access (read or write) to the floppy disk:
†
Check if you are not using on the service console of ESX4.
→
ESX4 does not support USB floppy disk drives.
†
Is the floppy disk properly set in the drive?
→
Insert the disk into the floppy disk drive till the drive clicks.
†
Is the floppy disk write-protected?
→
Place the write-protect switch on the floppy disk to the "Write-enabled"
position.
†
Is the floppy disk formatted?
→
Use a formatted floppy disk or format the floppy disk in the floppy disk drive.
Refer to the manual that comes with the OS for formatting a floppy disk.