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6-4

Problem Solving

Running New Application Software

Problems that occur when you run new application
software are usually related to the software. Faulty
equipment is much less likely, especially if other
software runs correctly. If you have problems while
running new application software, check the following:

■

Does the system meet the minimum hardware
requirements for the software? Refer to the software
documentation.

■

Is the software an authorized copy? Unauthorized
copies often do not work. Obtain an authorized copy
of the software.

■

If you are running the software from a floppy disk,
is it a good copy?

■

If you are running the software from a hard disk
drive, is the software correctly installed? Were all
necessary procedures followed and files installed?

■

Are the correct device drivers installed?

■

Is the software correctly configured for the system?

■

Are you using the software correctly?

■

Try running the software in a different speed mode.

■

If other software runs correctly on the system,
contact your vendor about the failing software.

If the problems persist with the software, contact the
software vendor's customer service representative.

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Summary of Contents for MT2200

Page 1: ... Server MT2200 U s e r s G u i d e ...

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Page 3: ... Server MT2200 U s e r s G u i d e ...

Page 4: ...ontract or subcontract PB NEC Corporation 1 Packard Bell Way Sacramento CA 95828 U S A REVIEW DRAFT 2 97 Copyright 1997 1998 Packard Bell NEC Inc Trademarks Adaptec is a registered trademark of Adaptec Corporation INTEL is a registered trademark of Intel Corporation Mylex is a trademark of Mylex Corporation MS DOS is a registered trademark of Microsoft Inc Pentium is a registered trademark of Inte...

Page 5: ...e rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country The voltage change is auto sensed by the power supply Warning Under no circumstances should the user attempt to disassemble th...

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Page 7: ... or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 8: ...Bill Graham ...

Page 9: ...r 1 Introduction Chapter 2 Features Chapter 3 Setup Chapter 4 Configuring Your System Chapter 5 Upgrades and Options Chapter 6 Problem Solving Appendix A Cabling Appendix B Memory Configurations Glossary Equipment Log ...

Page 10: ...Bill Graham ...

Page 11: ...Chapter 1 Introduction Contents Organization 1 Notational Conventions 3 ...

Page 12: ...Bill Graham ...

Page 13: ...system get familiar with the system make cable connections and power on the system Chapter 4 Configuring Your System Tells you how to configure the system and provides instructions for running the Resource Configuration Utility RCU the BIOS Setup Utility and the SCSISelect Utility Chapter 4 also tells you how to configure system board jumpers to set specific operating parameters Chapter 5 Upgrades...

Page 14: ...stem Appendix B Memory Configurations Defines the allowable memory configurations for your system Glossary Defines the standard acronyms and technical terms used in this manual Equipment Log Provides you with a sample equipment log for documenting the system configuration and updates ...

Page 15: ...terchangeably used as RETURN and CARRIAGE RETURN CTRL ALT Two or three key names separated by plus sign s indicate multiple key entries For example CTRL ALT DEL means hold down the CTRL and ALT keys and press the DEL key The special notices listed below are used throughout this manual to emphasize specific information Warning Warning indicates a hazard that can cause serious personal injury or dea...

Page 16: ...ntial to damage equipment or data is present if the user does not take the necessary precautions recommended by the Notice Note Notes are used to identify or amplify a point to the reader A Note may be used to emphasize a recommended sequence of steps ...

Page 17: ...oard Features 12 Processor 14 Memory 14 I O Expansion Slots 14 Real Time Clock Calendar 15 BIOS 15 Video 15 IDE Controller 16 SCSI Controllers 16 Peripheral Controller 16 External Device Connectors 17 Keyboard and Mouse 17 Peripheral Devices 17 SCSI 2 Hard Drive Bays 17 SCSI Drive Hot swap Backplane 18 Removable Media Drive Bays 19 Power System 20 Server Security 21 Mechanical Locks and Monitoring...

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Page 19: ...igned for use in applications where downtime must be minimized To this end the server includes or has the option to include the following Optional power system redundancy in a system configured with two power supplies the system will continue to operate with a single power supply failure Self contained power supply units that can be easily installed or removed from the back of the chassis Removabl...

Page 20: ...ork add in boards One 330 Watt power supply SCSI drive backplane Five chassis hot swap fan modules six fans Onboard 1 MB video memory As server client needs grow you can expand system processor capacity memory drives and the number of power supplies System board has a processor upgrade socket for an additional processor The board may contain up to two processors System board has two video memory u...

Page 21: ...o processors and up to 512 MB of memory using 128 MB DIMMs Add in board support Rail and back panel slots support up to 6 add in boards three ISA two PCI and one shared PCI ISA 3 inch diskette drive 3 diskette drive is externally accessible Six locations for 3 inch SCSI 2 hard drives The hard disk drive bay can hold six 3 inch hot swappable ultra wide SCSI 2 hard drives The bay is secured behind a...

Page 22: ...ral cooling fans Six more fans provide cooling for boards and drives Security Mechanical Key lock at the front and three metal padlock loops one at the back of each side panel and one across the bottom of each power supply and power supply cage One intrusion sensor for the hot swap SCSI drive bay EMI door and two power inter lock sensors one on each side of the chassis BIOS Password enable Softwar...

Page 23: ...doors B Load eject button CD ROM reader Press to load CD and eject CD C Activity light CD ROM reader When lit drive is in use D Ejector button 3 inch diskette drive Press to eject diskette E Activity light 3 inch diskette drive When lit drive is in use F DC power switch convex button Press to turn system DC power on or off ...

Page 24: ...m is OK See Table 2 1 for a list and description of the LED system status indicators J Drive activity LED When green internal disk drives are being accessed See Table 2 1 for a list and description of the LED system status indicators K LCD panel Displays information about processor type and system failures error and diagnostic information L SCSI drive status LEDs Left to right Drive present power ...

Page 25: ...None required normal Green No alarms None required normal Amber Abnormal condition see Table 2 3 Replace failing part Disk Status Off Not accessing disk drives None required normal Amber Internal disk drive failure Replace disk drive Green Accessing disk drives None required normal Table 2 2 Disk Drive Status LED Panel Indicators LED Status Description Response Disk Drive Power Off Disk drive powe...

Page 26: ... cover PCI bus parity error PCI System Error CPU internal error Watchdog timer timeout IOCHK Resetting the System There are several ways to reset the system Reset button pressing this button clears system memory restarts POST and reloads the operating system Power on off turning the power off and then on with the power button on the front of the system has the same effect as pushing the Reset butt...

Page 27: ... Rear Chassis Features And Controls C A S C N P R Q O C C D E F G I J K H M L B A AC input power connector One at the top of the power supply cage that supplies AC power for all the power supplies B Power supplies two shown Possible configurations installed from left most bay 1 supply nonredundant 2 supplies one redundant ...

Page 28: ...ee Configuring Switch and Jumper Settings in Chapter 4 of this User s Guide K Dump button See Configuring Switch and Jumper Settings in Chapter 4 of this User s Guide L VGA VGA monitor 15 pin connector M Printer LPT1 25 pin Centronics compatible parallel port connector N PCI slots Two PCI add in board slot locations O Knockouts Available to route SCSI signals to peripheral boxes P PCI ISA slot One...

Page 29: ...tatus LED Status Description Response DC Power Off Power is Off None required normal Green Power is On None required normal Alarm Off No alarm None required normal Amber Power failure Abnormal power temperature Power FAN alarm DC Power alarm Replace power supply Clean air passages Replace power supply Replace power supply ...

Page 30: ...oller SCSI controller Two onboard SCSI 2 ultra wide SCSI channel and narrow SCSI channel support PCI based BIOS Flash memory based BIOS Basic Input Output System and Setup utilities Video Integrated super VGA controller ships with 1 MB of video memory For optional 1 MB of video memory two onboard upgrade sockets 512 KB each are available that increases total video memory size to 2 MB External devi...

Page 31: ...Diskette connector C PCI expansion slots N CPU 2 optional D RAID connector reserved O Voltage Module 2 optional E Optional Video DRAM sockets 2 P Voltage Module 1 F I O riser board connector Q CPU 1 G Configuration jumpers R Speaker connector H DIMM Sockets 4 S Fan connector I IDE connector T Real time clock battery J Wide SCSI connector U Non volatile memory K Narrow SCSI connector V Reserved ...

Page 32: ...The system board contains four 168 pin DIMM sockets Figure 2 3 H The minimum system board configuration includes 32 MB of system memory 4 DIMM sockets allow for system memory expansion to 512 MB ECC generation checking is provided for detection and correction of memory errors Note Only use DIMMs approved for use in this server system Call your customer service representative for information I O Ex...

Page 33: ...time clock BIOS A BIOS Figure 2 3 B and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI ISA Plug and Play auto configuration A number of security reliability and management features also have been incorporated to meet vital server needs Video The system has a high performance SVGA subsystem that supports the following BIOS compatibility...

Page 34: ...ata paths of 8 bit fast narrow SCSI at a data transfer rate of 10 MB sec and the ultra wide SCSI 2 controller Adaptec AIC 7880 supports data paths of 16 bit fast wide or ultra wide SCSI at a data transfer rate of 20 MB sec or 40 MB sec On the PCI bus these controllers support burst data transfer rates up to the maximum of 133 MB sec On this server the ultra wide controller is cabled to the six har...

Page 35: ... for 3 1 2 inch SCSI 2 hard drives and a hot swap backplane see Figure 2 4 The backplane supports six drives The backplanes require an 80 pin single connector attachment SCA connector on the drives you install A drive carrier is required as part of the hot swap implementation A 3 1 2 inch peripheral between 1 0 and 1 6 inches high can be accommodated in each carrier A drive is mounted in the carri...

Page 36: ... receives control signals from the system board ultra wide SCSI 2 controller channel The backplane has two main functions SCSI drive control and system data logging Drive status is monitored to detect failing drives and to control LED indicators The backplane features are Inserting and removing of hard drives while power is on referred to as hot swap Simplified cable management SCA connectors to s...

Page 37: ...panel and top panel are removed Cosmetic filler panels and metal EMI shields are installed over all unused 5 1 4 inch bays Note Because of the EMI generated by hard drives the increased susceptibility to ESD and cooling requirements hard drives should not be installed in the 5 1 4 inch half height bays On the left side of the system below the 5 1 4 inch removable media drive bays two built in 3 1 ...

Page 38: ...stem may be configured with one or two 330 Watt power supplies Each supply automatically switches between these input voltage ranges 100 120 VAC at 50 60 Hz 10 A maximum current 200 240 VAC at 50 60 Hz 5 A maximum current The AC input connector is a panel mounted IEC 320 C20 type connector Each supply has the following Two cooling fans integral with each power supply enclosure The fan circuitry im...

Page 39: ...re 2 6 shows the server mechanical locks and monitoring Software Locks via the BIOS Setup The BIOS has software features that let you control access to one or more parts of the system Set and enable an administrative password Set and enable a user password Enable password on boot Disable writing to the diskette drive when secure mode is set Using Passwords If only a supervisor password is set and ...

Page 40: ...s present on the SCSI drive bay door The switch opens when the drive bay door is opened An intrusion alarm signal is transmitted to the system board where server management software processes the signal for security C Location of two internal power inter lock alarm switches The two power inter lock switches are present on the sides of the chassis The switch opens when the side panels are removed A...

Page 41: ... is removed and replaced without turning power off The first slot slot 1 is the basic power supply module slot the third slot slot R is a redundant power supply module slot The middle slot slot 2 is not used on this system Each failed power supply module can be removed without turning off power Each power supply module has two LEDs Table 2 3 shows the Power LED Indicators and Figure 2 7 shows remo...

Page 42: ...le can be easily removed or replaced without turning power off Each fan module has a fan alarm LED and each fan is redundant in configuration If one fan fails its associated fan changes its rotating speed to high Table 2 4 lists the fan redundant pairs Figure 2 8 shows the fan features from the front of the chassis and Figure 2 9 shows the fan features from the rear of the chassis Table 2 4 Fan Re...

Page 43: ...2 25 Features Figure 2 8 The Front Fan Features CPU Front Fan Module 1 Fan Fan LED Option Board Fan Module 2 Fans Fan LED ...

Page 44: ...2 26 Features Figure 2 9 The Rear Fan Features FAN LED FAN LED CPU Rear Fan Module 1 Fan HDD Lower Fan Module 1 Fan HDD Upper Fan Module 1 Fan ...

Page 45: ...Chapter 3 Setup Contents Selecting a Site 1 Unpacking the System 2 Getting Familiar with the System 2 Server Security 2 Making Connections 3 Connecting the Power Cords 5 Powering On Your System 6 ...

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Page 47: ...ng the circuit is rated for that load Note For Denmark the system must be connected to an AC power source rated at 16 Amps Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners larg...

Page 48: ...he cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim with the carrier immediately Getting Familiar with the System Before setting up your system refer to Chapter 2 in this User s Guide to become familiar with the system s features such as the location of your system s security keylocks and front and rear panel switches indicators and con...

Page 49: ...n Chapter 4 of this User s Guide Refer to Figure 3 1 and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices To connect external SCSI cables refer to Cabling in Appendix A of this User s Guide Notice Damage to the system may result if the keyboard cable is inserted or removed when power...

Page 50: ...r C Reserved 9 pin connector D COM2 serial port 9 pin connector E COM1 serial port 9 pin connector F External SCSI 50 pin high density connector G VGA monitor 15 pin connector H Printer parallel port 25 pin connector I PCI slots Two PCI add in board slots J PCI ISA slot One PCI or ISA add in board slot K ISA slots Three ISA add in board slots ...

Page 51: ...ed for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the system m...

Page 52: ...ower on LED is lit If it is not lit ensure the ac power cords are connected to a functional ac power source After a few seconds your system begins the internal Power On Self Tests POST POST automatically checks the system board CPU module memory keyboard and most installed peripheral devices If you have problems powering on your system refer to Problem Solving in Chapter 6 of this User s Guide Aft...

Page 53: ...tion Settings 11 Exiting BIOS Setup 16 Using the Utilities Diskette 16 Viewing the Event Log 18 SCSISelect Utility 19 Using the SCSISelect Utility 20 SCSISelect Configuration Settings 21 Exiting SCSISelect 22 Configuring the Optional RAID Controller 23 Configuring I O Riser Board Function Select Switches 24 Configuring System Board Jumpers 27 Before You Begin 27 Moving System Board Jumpers 31 Upda...

Page 54: ...1231231 Billy Graham ...

Page 55: ...r to perform a SCSI disk format or verify disk operation of these drives If your system has been factory configured the RCU BIOS Setup or SCSISelect utilities do not need to be run unless you want to change the password or security features add option boards or devices or upgrade your system board There are some system configuration parameters that are set by jumpers on the system board However th...

Page 56: ...ed to the RCU configuration to reserve the resources required by the ISA boards After you add options using the RCU the system automatically configures and initializes them during system initialization at boot up The RCU stores the configuration information in the non volatile memory on your system When you exit the RCU the configuration information is written to non volatile memory The RCU also m...

Page 57: ...diskette you must make it bootable 1 Power on the system 2 If the diskette drive is disabled enable it using the BIOS Setup utility explained later in this chapter Specify the correct type of diskette drive 3 Using the EXPRESSBUILDER CD ROM create the RCU diskette Note that the CD ROM refers to the RCU as the SCU Note Perform Step 4 of this procedure the first time you use the RCU diskette This st...

Page 58: ... and changing the time that the computer uses Maintain system configuration diskette Enables viewing and changing Configuration CFG files and System Configuration Information SCI files Exit from this utility Exits from the RCU 6 Select Learn about configuring your computer from the RCU Main Menu and press ENTER if you need information on system configuration Read through the information and press ...

Page 59: ... allows printing of a configuration report Step 5 Save and Exit Allows you to save your configuration and exits to the operating system You can also exit without saving 10 Select Step 3 to view your systems configuration settings The normal default RCU settings are shown in Table 4 3 RCU Command Line Parameters There are RCU options that can be enabled by starting the RCU from the command line wit...

Page 60: ... Pressing F6 at this point allows you to edit any of the parameters resources IRQs DMAs I O ports or memory Table 4 3 RCU Configurations MAIN MENU NORMAL SETTING YOUR CONFIGURATION System Board Mouse Controller Enabled RS 232 COMM Port 1 PORT 3F8h 3FFh IRQ 4 RS 232 COMM Port 2 PORT 2F8h 2FFh IRQ 3 Parallel Port PORT 378h 37Fh IRQ 7 IDE Controller Enabled Floppy Controller Enabled SLOT 1 PCI Ethern...

Page 61: ...s not the actual slot it can be moved by using the F7 function key Notice IRQ levels DMA channels I O port addresses and memory addresses defined using this procedure should reflect the same settings defined by supplied jumpers and or configuration documents 1 Insert the RCU diskette into drive A and power on the system The system boots up using the RCU diskette 2 The RCU Main Menu shown in Table ...

Page 62: ...lect the resources used by the new ISA board Table 4 4 provides a place for you to record the configuration you assign to the board 10 Press F10 when you are finished selecting the resources used by the new ISA board 11 The View Current Settings screen is displayed Press ENTER to save the current settings 12 The Add confirmation screen is displayed Review the manufacturer s comments and press ENTE...

Page 63: ...arked with an arrow indicate that the boards in your system may have jumpers and switches that you must physically verify or that a software statement with additional information about the board is provided Select Done by pressing F10 Note If the ISA board you are adding to the configuration does not have switches jumpers software statements or connection information an Information message appears...

Page 64: ...rm the following procedure 1 Power on or reboot the system BIOS displays the following Press F2 to enter SETUP 2 Press F2 The BIOS Setup Utility starts and the Main Menu is displayed The menu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Secu...

Page 65: ...and down The cursor moves only to the settings that you can change TAB or SHIFT TAB Cycle cursor up and down HOME or END Move cursor to top or bottom of window PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Load previous configuration va...

Page 66: ... indicates the type of diskette drive installed Not Installed IDE Adapter 0 Master CD ROM IDE Adapter 0 Slave None Video System VGA Memory Cache Press ENTER for menu Memory Cache Enabled Cache System BIOS Area Write Protect Cache Video BIOS Area Write Protect Cache Base 0 512K Write Back Cache Base 512K 640K Write Back CacheExtended Memory Area Write Back Cache Memory Regions Cache C800 CBFF Uncac...

Page 67: ... Errors Enabled Floppy Check Disabled Numlock Press ENTER for menu On Numlock On Key Click Disabled Key Board auto repeat rate 30 sec Key Board auto repeat delay sec Base Memory 640 KB Extended Memory 127 MB ADVANCED MENU Integrated Peripherals Press ENTER for menu Serial Port 1 3F8 IRQ 4 Serial Port 2 2F8 IRQ 3 Parallel Port 378 IRQ 7 Parallel Mode Bi directional Diskette Controller Enabled IDE A...

Page 68: ...s ENTER Memory Configuration Message Enabled Memory Warning POST Error Enabled CPU Reconfiguration Press ENTER for menu CPU Reconfigure Enabled CPU 1 Status Normal CPU 2 Status None Clear CPU Errors Press ENTER CPU Error Pause Enable SMB Configuration Press ENTER for menu ITF Monitoring Observation OptROM END Boot Monitoring Disabled Boot Monitoring timeout period 5 Advanced Chipset Control Press ...

Page 69: ...Press ENTER Password on boot Disabled Diskette Write Normal Diskette access Supervisor System backup reminder Disabled Execute User ROM Disabled Allow SCSI Select Enabled Power Switch Mask Unmasked SERVER MENU Thermal Sensor Press ENTER for menu Thermal Sensor Enabled Upper Limit 55 Lower Limit 7 ESM ASIC Interrupt IRQ 13 SMI Enabled Event Log Initialization Disabled Clear Event Log No Console Red...

Page 70: ...ll Setup menus Useful if BIOS detects a problem with the values stored in CMOS Load Previous Values Reverts to previously saved values if the new values have not been saved to CMOS Save Changes Stores the current selections without exiting the Setup program Using the Utilities Diskette The utilities diskette contains the SCSISelect Utility and an Event Log Reader Utility Note Because of license re...

Page 71: ... system with the Utilities diskette in Drive A 4 The MS DOS Startup Menu displays See Table 4 6 Table 4 6 MS DOS Startup Menu MENU OPTIONS DESCRIPTION 1 Read the System Event Log Executes the Log Display Utility which displays any events stored in the system log area 2 Execute AIC 78xx SCSISelect Utility Loads the SCSISelect Utility and displays the current configurations 3 Exit to DOS Exits Utili...

Page 72: ... displays See Table 4 6 4 Select 1 Read the System Event Log from the MS DOS Startup Menu 5 The System Event Log Utility starts The System Event Log Utility screen is displayed The following screen choices are available SCREEN DESCRIPTION File Saves the Event Log and System information to a file ElogInfo Displays Event Log information such as date time and number of times the log was erased major ...

Page 73: ...ct utility to Change the SCSI host adapters default values Check and or change SCSI device settings for a particular device Change the maximum SCSI bus transfer rate Perform low level formatting on SCSI disk devices Perform verify operations on SCSI disk devices When disabling access to the SCSISelect Utility the SCSISelect utility should be used in conjunction with the BIOS Setup utility Changing...

Page 74: ...mber of each adapter When the selection menu appears select the channel you wish to configure as follows Bus Device Selected SCSI Adapter 00 08h AIC7880 00 0Bh AIC7860 5 Once you select the adapter the following screen is displayed SCREEN DESCRIPTION Configure View Host Adapter Settings Configure host adapter and device settings SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices r...

Page 75: ...se settings Table 4 7 SCSISelect Setup Configurations OPTION RECOMMENDED SETTING OR DISPLAY ONLY YOUR CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Enabled Additional Options Boot Device Options Press ENTER for menu Boot Target ID 0 Boot LUN Number 0 SCSI Device Configuration Press ENTER for menu Initiate Sync Negotia...

Page 76: ...ks 1 2 Boot Only1 Display Ctrl A Messages During BIOS Initialization Enabled1 BIOS Support for Bootable CD ROM Disabled1 BIOS Support for Int13 Extensions Enabled1 1 No effect if BIOS is disabled 2 Do not remove media from a removable media drive if it is under BIOS control 3 Set to Disable if NetWare 3 12 or 4 11 Network Operating System is installed Exiting SCSISelect To exit SCSISelect press ES...

Page 77: ...em Table 4 8 RAID Configurations Number of Hard Drives RAID Level Configured Hard Drives in Array Description 1 JBOD 1 JBOD Mylex RAID 7 JBOD is an acronym for Just a Bunch Of Disks Each drive can operate independently as with a common host bus adapter or multiple drives may be spanned and seen as a single very large drive No redundancy is provided 2 1 2 Mirroring RAID 1 Drives are paired and mirr...

Page 78: ... able to remotely from a PC client configure the array increase array capacity online or monitor statistics on disk and controller activity you must install the Global Array Manager GAM option that was provided with your RAID subsystem The GAM option includes diskettes and user documentation Use of GAM is documented in the Global Array Manager 2 Server Installation Guide Increasing array capacity ...

Page 79: ... and Dump Button A B 1 2 3 4 ON A Function select switches B Dump button Situations that require changing switch settings include using an uninterruptible power supply Note The switches are set correctly at the factory for your system configuration If your system requires a switch change change only the switch setting for that condition Otherwise keep the switches at their factory settings Table 4...

Page 80: ...ote Power must be completely off before setting the switches otherwise the settings will not be recognized 1 At the front of the server press the Power switch off 2 At the rear of the server press the Main Power switch off 3 At the rear of the server locate the Function Select DIP switch see Figure 4 1 that you want to change 4 Set the appropriate switch on or off according to Table 4 9 Note If yo...

Page 81: ...y the system board only at an ESD workstation Otherwise wear an antistatic wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins Figure 4 2 shows the location of the system board jumpers Table 4 10 lists the system board jumpers and t...

Page 82: ...Reserved FLASH Code CPU Speed Reserved A B J1A J1B J2A J2B J3A J4A J5A J6A J7A J3B J4B J5B J6B J7B CPU Speed 1 2 3 1 2 3 CPU Speed CPU Speed Reserved Model Type 1 2 3 J27 J26 J25 J29 Model Type 1 2 3 J52 Reserved 1 2 3 J28 Model Type 1 2 3 J54 Model Type 1 2 3 J53 Model Type J51 1 2 3 CPU 2 J50 1 2 3 CPU 1 J49 1 2 3 HD Activity J612 1 2 3 ...

Page 83: ...dent on speed of installed CPU CPU Speed J1A Used with jumpers at J2A J3A J4A J5B and J5B to set CPU speed Refer to Table 4 11 to set CPU speed Bus CP Freq 2 5 2 7 or 2 9 pins 1 2 Bus CP Freq 1 2 1 3 or 1 4 pins 2 3 Dependent on speed of installed CPU Reserved J7B Required on factory default 1 2 1 2 1 2 Reserved J6B Required on factory default 1 2 1 2 1 2 CPU Speed J5B Used with jumpers at J1A J2A...

Page 84: ...alled CPU installed CPU NOT installed 1 2 2 3 2 3 Model Type J51 Used with jumpers at J4B J25 J26 J27 J29 J52 J53 and J54 to set server model type Required on factory default 1 2 1 2 1 2 Model Type J52 Used with jumpers at J4B J25 J26 J27 J29 J51 J53 and J54 to set server model type Required on factory default 1 2 1 2 1 2 Model Type J53 Used with jumpers at J4B J25 J26 J27 J29 J51 J52 and J54 to s...

Page 85: ...and remove the covers as described in the Upgrades and Options chapter 2 Check to ensure the system power cord is removed from the back of the system 3 Locate the position of the jumpers on the system board you are changing Refer to Figure 4 2 4 To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the tw...

Page 86: ...t values by pressing F2 to enter setup At the Exit Menu select GET DEFAULT VALUES 6 Clear the event log by selecting CLEAR EVENT LOG at the Server Menu Press space bar to change NO to YES and press ESC Select SAVE CHANGES EXIT and press ENTER to continue The system will reboot If the procedure fails perform the following steps and then retry the Update BIOS procedure 1 Turn off the system and remo...

Page 87: ...to pins 1 2 6 Replace the panels and power on the system 7 Run the Setup Utility to configure your system Clearing and Changing the Password To clear and change the password 1 Power off the system and remove the panels as described in the Upgrades and Options chapter 2 Move the Password Clear jumper J2B to pins 2 3 see Figure 4 2 3 Power on the system and wait for POST to complete This automatical...

Page 88: ...4 34 Configuring Your System ...

Page 89: ...a Processor 15 DIMMs 16 Installing DIMMs 18 Removing DIMMs 19 Option Boards 19 Installation Considerations 20 Controller Adapter Hardware Configurations 21 Installing an Option Board 23 Removing an Option Board 26 Power Supply Module 27 Removing a Power Supply Module 27 Installing a Power Supply Module 28 Installing or Swapping a Disk Drive in a Hot swap Bay 29 Installing or Swapping a Hard Drive ...

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Page 91: ... power before opening your system can result in personal injury and equipment damage Warning System power on off The DC push button on off switch a convex button on the front panel DOES NOT turn off the system AC power To remove power from system you must unplug the AC power cord s from wall outlet or power supply Warning Hazardous conditions power supply Hazardous voltage current and energy level...

Page 92: ...e on your system when handling parts Caution ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the system place it component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surfa...

Page 93: ... Small needle nose pliers Pen or pencil Utility knife ESD workstation or antistatic wrist strap recommended IC removal tool Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system ...

Page 94: ... the system and all external devices Unplug the system power cord Warning If you are attempt to remove the side panel with the system power on the power interlock will power off the system To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 Observe the safety and ESD precautions listed at the beginning of this chapter 3 The side panel is secured fr...

Page 95: ...rmly seated in their respective slots and that all interior cables are properly connected 3 Orient the cover so the padlock slot at the back edge fits over the loop at the back edge of the chassis see Figure 5 1 4 Align the top and bottom rows of tabs on the cover with the slots in the chassis and carefully push inward 5 Slide the cover toward the front so the tabs firmly engage in the slots If th...

Page 96: ...ion For proper cooling and airflow do not operate the system with the top cover removed Always replace the cover before powering on the system Caution Do not damage or bend the EMI fingers located on the bottom of the cover as you remove and install it or your system may not meet EMI requirements Warning If you are removing the top cover after the system is set up you must first power off the syst...

Page 97: ...ng the EMI fingers as you slide the cover back very slightly to about a 1 2 inch or less Then pick the cover straight up from the chassis Figure 5 2 System Top Cover A Removing top cover A Retaining screws two at back To avoid damaging EMI fingers do not slide the cover back much more than the 1 2 inch implied here ...

Page 98: ... the cover forward until it stops at the edge of the front bezels 5 Reinstall two retaining screws at the back 6 Reinstall the two side panels Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system Topics covered include Installing video memory DRAMs Replacing the Non Volatile Memory Replacing the real time clock battery I...

Page 99: ...ased from 1 MB to 2 MB Notice Observe static precautions Use an antistatic wrist strap 1 Power off the system and remove the side panel as described earlier in this chapter 2 Align the beveled edge of the DRAMs with the notched corner of the DRAM sockets Refer to Figure 5 3 for the DRAM socket locations 3 Press the DRAMs down firmly until they are fully seated in their sockets 4 Replace the side p...

Page 100: ... chip This dot will assist you in correctly positioning the chip on the system board Caution Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by manufacturer Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists Do not expose the component to excessive heat or fire Keep all batteries a...

Page 101: ...s Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2450 is a commodity part available through many vendors Its located on your system board as shown in Figure 5 5 Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board Caution Danger of explosio...

Page 102: ...ttery out of its socket Refer to Figure 5 5 for the socket location 3 Orient the new battery over its socket so the plus sign on the battery is facing up 4 Carefully insert the bottom of the battery into the socket connectors and gently push the battery into the socket 5 Press down on the battery until it is firmly seated in its socket 6 Replace the side panel and turn on the system 7 Run the RCU ...

Page 103: ... attached to chassis ground Installing a Processor The system board has two sockets for Pentium II Processors Figure 5 6 illustrates the location for the optional Pentium processor in your system When adding a second processor use the same type and speed as the processor shipped with your system Contact your sales representative Notice Installing a second processor that is of a different type than...

Page 104: ...d on the bottom To install the second Pentium II processor upgrade kit Warning If the system has been running any processor and heat sink already installed on the board will be hot To avoid the possibility of a burn let the components cool for 10 minutes before continuing with the procedures described here 1 Power off the system and remove the side panel as described earlier in this chapter Notice...

Page 105: ...e Figure 5 6 is keyed so it can only be inserted one way Position the module over the socket on the board and press down evenly on the module until it seats correctly 6 Move the CPU 2 jumper J50 from pins 2 3 to pins 1 2 Figure 4 1 7 Replace the side panel and turn on the system Removing a Processor Refer to Figure 5 6 while performing the following procedures To remove an Pentium II processor 1 P...

Page 106: ...17 through J20 Figure 5 7 Each socket can hold a single 72 bit DIMM module with 32MB 64MB or 128MB of memory When all four sockets are populated the system board supports a maximum of 512MB of memory with 128MB DIMMs A DIMM should be installed in the bottom J20 socket When you install additional DIMMs you must start with the first empty socket above DIMMs already installed When you remove DIMMs yo...

Page 107: ...5 17 Upgrades and Options Figure 5 7 Inserting Memory DIMMs A B C J20 J19 J18 J17 ...

Page 108: ...m its antistatic package 3 DIMMs are keyed so they can only be inserted one way Position the DIMM over the socket on the board Figure 5 7 A and B The notches in the bottom edge of the DIMM mates with the raised bumps in the DIMM socket 4 Press down evenly on the DIMM until it seats correctly The white levers on the sockets are not tools to aid in the insertion only to keep the DIMM s in place and ...

Page 109: ...pull the top edge of the DIMM B away from the clips 4 Carefully lift the DIMM away from the socket and store it in an antistatic package 5 Repeat the above steps to remove the remaining DIMMs 6 Replace the side panel and turn on the system Option Boards This section describes how to install and remove ISA and PCI option boards The system board has three dedicated ISA bus expansion slots two dedica...

Page 110: ...stems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually co...

Page 111: ...e last power up or reboot The Plug and Play scan sequence is as follows First BIOS scans for any Plug and Play ISA option board installed in slots J3 J6 starting with slot J3 Second BIOS scans for any Plug and Play PCI option board installed in slots J11 J9 starting with slot J11 Always install option boards in the first available slot in the scan sequence As an example if there are ISA option boa...

Page 112: ...oting controller 2 For disk controllers plugged into slots and the onboard disk controllers the sequence for BIOS scanning to determine the primary Boot disk controller is ISA slots J3 through J6 PCI slot J11 Onboard 7880 SCSI PCI slots J10 Onboard 7860 SCSI PCI slot J9 It is recommended that the BIOS be disabled on all SCSI controllers except for the controller with the boot disk drive attached s...

Page 113: ...ystem and remove the left side panel as viewed from front as described earlier in this chapter 2 Observe the safety and ESD precautions at the beginning of this chapter 3 Remove and save the expansion slot screw and cover Figure 5 9 Figure 5 9 Removing the Expansion Slot Screw and Cover A B A Expansion slot cover B Expansion slot screw Notice Observe static precautions Use an antistatic wrist stra...

Page 114: ... board into an expansion slot on the system board The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot frame Figure 5 10 9 Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover 10 Reinstall the screw in the threa...

Page 115: ...5 25 Upgrades and Options Figure 5 10 Installing an Option Board A B Option board installation A Expansion slot screw B Add in board ...

Page 116: ... 4 Remove and save the option board retaining bracket screw 5 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components 6 Remove the board from the expansion slot and place it in an antistatic wrapper 7 If you are replacing a board go to Installing an Option Board earlier in this chapter o...

Page 117: ... swapped If the amber LED on a power supply module is not illuminated it is recommended that power to the system be turned off before removing the power supply module To remove a power supply module perform the following steps see Figure 5 11 1 Press the locking clip on the release handle with your thumb 2 Pull the release handle with your index fingers 3 Remove the power supply module Figure 5 11...

Page 118: ... release handle down 2 Slide the new or replacement power supply module into the chassis until the power supply module release handle is almost closed upright position 3 Push the power supply module release handle up and in until the power supply module slides in further and locks in place 4 If removed connect the AC power cord to the back of the power supply cage 5 If OFF set the main AC power sw...

Page 119: ...agged as faulty by the SCSI host controller Follow the procedure described in this section to remove the faulty drive and swap in a good one Note Install or swap SCSI drives without turning off power This is one of the few system procedures that is safe to do with the system power left on This is true only if a Redundant Array of Independent Disks RAID controller module is installed and only for t...

Page 120: ... which drive has been flagged as faulty the procedure is the same to swap a drive or to install one for the first time Installing or Swapping a Hard Drive 1 Observe the ESD caution and the notes listed at the beginning of this section 2 If locked unlock and open the left front exterior door 3 Open the right front exterior door see Figure 5 12 4 Open the EMI metal panel by turning its two thumb loc...

Page 121: ...rive spins down then remove the drive from the drive bay Notice Observe static precautions Use an antistatic wrist strap 8 Remove the new drive from its protective wrapper and place on an antistatic surface 9 Record the drive model and serial numbers in the equipment log 10 Position the drive so its SCA connector is near the top surface of the drive Place drive on the antistatic surface again ...

Page 122: ...rt the four screws of appropriate size and length see Figure 5 13 Figure 5 13 Installing Hard Disk in Carrier B A D C Installing 3 1 2inch hard disk drive in carrier for hot swap bays A Carrier B Four screws C Hard disk drive D SCA connector 13 Align drive carrier assembly so it engages the guide rails in the bay 14 Gently push the assembly into the bay until the drive docks with the backplane con...

Page 123: ...ternal SCSI termination resistors see Figure 5 8 must be removed and the SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling All other SCSI devices must have their terminators removed Notice When using an IDE optional device the device jumper must be set as the slave device Narrow SCSI drives in the 5 1 4 inch bays receive control signals from a fast wide...

Page 124: ...pansion bay D 1 44 MB diskette E 3 1 2 inch expansion bay Bay A IDE CD ROM master device always installed BAY B IDE Tape slave device or 1st SCSI Tape SCSI address 2 Device must have the internal SCSI terminators installed Bay C 2nd SCSI Tape SCSI address 5 Device must have the internal SCSI terminators removed Bay D 1 44 MB diskette drive always installed Bay E Second 3 1 2 inch device ...

Page 125: ... the system and remove the left side panel as viewed from front described earlier in this chapter 2 Observe the safety and ESD precautions listed at the beginning of this chapter 3 Unlock and open the short bay door 4 Each empty media or diskette drive bay has a blank panel tray To remove a blank panel tray from the chassis you must first remove the front plastic cover from the front of the chassi...

Page 126: ...secure the front plastic cover to the top and middle of the chassis C Two frame hinge tabs 7 From the bay where you want to install a drive remove the two screws securing the blank panel tray to the chassis Figure 5 16 8 Grasp the blank panel tray and slide it out of the bay 9 Remove the two screws securing each side rail to the blank panel tray Figure 5 17 10 Save the blank panel tray and screws ...

Page 127: ...pgrades and Options Figure 5 16 Removing Blank Panel Tray POWER STATUS DISK POWER RESET Figure 5 17 Removing Side Rails C A B Removing side rails from blank panel tray A Screws B Side rails C Blank panel tray ...

Page 128: ...the device jumper must be set as the slave device 13 Using the four screws supplied with the drive reinstall the side rails just removed from the blank panel tray Figure 5 18 A Attach the rails to each side of the device C by using only the bottom screw holes as shown The rails for each side of the device are identical 14 Engage the device side rails into the bay guide rails see Figure 5 19 Ensure...

Page 129: ... For 5 1 4 inch devices power cables are provided in the chassis for removable 5 1 4 inch media drives including the CD ROM that is factory installed These power cables are interchangeable for 5 1 4 inch devices only you can connect any one of them to any device you install in the 5 1 4 inch media bays The connectors are keyed and can be inserted in only one way For 3 1 2 inch diskette drives powe...

Page 130: ...s cable comes from J36 on the system board to the externally accessible bays and ends at the last SCSI device Do not confuse this cable with the 34 pin diskette drive cable which begins on J12 of the system board and ends at the diskette in bay D or the 40 pin IDE drive cable which begins on J38 of the system board and ends at the CD ROM in bay A 18 Reinstall the front plastic cover top cover the ...

Page 131: ...drive out the front of the bay and place on an antistatic surface 7 Remove and save the side rails and screws 8 Place drive in an antistatic wrapper 9 To cover an empty bay install a blank panel tray in the bay Figure 5 21 10 Attached the side rails and screws just saved to a reusable blank panel tray previously removed 11 Engage the blank panel tray side rails into the bay guide rails see Figure ...

Page 132: ...DISK POWER RESET Installing blank panel tray A Blank panel tray B Two screws that secure the blank panel tray 14 Power on the system and remove the drive serial number from the equipment log It may be necessary to run the RCU as described in the Configuring Your System chapter ...

Page 133: ...If the system status LED indicator on the front of the system unit is amber abnormal condition it can be indicating a faulty fan condition Each fan module alarm LED lite steadily can then be checked to pinpoint which fan module is faulty and needs to be removed Follow the procedure described in this section to remove the faulty fan module and swap in a good one Note Swapping Fan Modules without tu...

Page 134: ...5 44 Upgrades and Options Figure 5 22 Removing the Front Fan modules ...

Page 135: ... fan module s two thumb screws and pull the fan module out of the chassis 6 Remove the new fan module from its shipping container 7 Slide the new fan module into the fan bay until it docks with its connector 8 Tighten the two thumb screws that secure the fan module to the chassis ...

Page 136: ...5 46 Upgrades and Options ...

Page 137: ...cific Problems and Corrective Actions 10 Power LED Does Not Light 10 System Cooling Fans Do Not Rotate 11 No Characters Appear On Screen 12 Characters are Distorted or Incorrect 13 Incorrect Or No Beep Code 13 Floppy Disk Drive Activity LED Does Not Light 14 Hard Disk Drive Activity LED Does Not Light 15 Problems with Application Software 16 BIOS User s Information 17 Error and Status Messages 17 ...

Page 138: ...dfgdfg ...

Page 139: ...tch on the front panel does not turn off the system AC power Before doing the procedures in this chapter make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Resetting the System There are two ways to reset the system Reset button Pushing the rese...

Page 140: ...tlet 100 120 V ac or a NEMA 6 15R outlet 200 240 V ac Is AC available at the wall outlet Is the main power switch located on the top of the power supply cage at the rear of the system in the ON position Is the power on off push button switch on the front panel in the ON position power on LED should be lit Are all cables correctly connected and secured Are all the PCI ISA option boards fully seated...

Page 141: ...the operating system properly loaded Refer to the operating system documentation Are all drivers properly installed For information about installing drivers refer to your network operating system configuration guide Are the configuration settings in Setup and the Resource Configuration Utility RCU correct For information about running these utilities refer to the Configuring Your System chapter If...

Page 142: ... copies often do not work Obtain an authorized copy of the software If you are running the software from a floppy disk is it a good copy If you are running the software from a hard disk drive is the software correctly installed Were all necessary procedures followed and files installed Are the correct device drivers installed Is the software correctly configured for the system Are you using the so...

Page 143: ...he problem recurs you may need to reformat the hard disk drive The drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred reload ...

Page 144: ...in case there is a problem with the display puts out a series of long and short beeps One short beep means the system passed POST Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem These general p...

Page 145: ...monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to the system Turn on the video monitor Set its brightness and contrast controls to at least two thirds of their maximum ranges refer to the documentation supplied with your video display monitor 4 If the operating system normally loads...

Page 146: ...ted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes Table 6 1 lists keys active during POST and provides a description of errors that may occur Table 6 1 POST Keys and Errors ACTION MESSAGE DESCRIPTION To Abort Memory Test Press ctrl...

Page 147: ...wing Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If a second diskette drive is installed does its activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If there is a hard disk drive or SCSI devices installed in the system does the hard disk d...

Page 148: ...beep pattern Floppy disk drive access LED does not light Hard disk drive access LED does not light The RCU does not boot Problems with application software Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally If so the power LED is probably defective Ar...

Page 149: ... are accessible from the front of the system by removing the left hand bezel refer to the Upgrades and Options chapter 5 in this guide Check the following Is AC power available at the wall outlet Is the system power cord properly connected to the system and the AC wall outlet Is the power connector for the cooling fan connected to the system board Is the front panel power on indicator lit Is the c...

Page 150: ...er board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the RCU to disable the onboard video controller 3 Reboot the system for changes to take effect If there are still no characters on the screen after you reboot the system contact your service representative or authorized dealer for assistance POST emits one long beep and two s...

Page 151: ...rsists the video display may be faulty or it may be the incorrect type Contact your service representative for assistance Incorrect Or No Beep Code Check the following Is the speaker enabled Is the speaker cable connected to the system board If the system operates normally but there was no beep the speaker may be defective contact your service representative for assistance Record the beep code emi...

Page 152: ...up If you are using the onboard floppy disk controller use Setup or the RCU to make sure that Onboard Floppy is set to Enabled Conversely to use an optional fixed floppy disk controller make sure that Onboard Floppy is set to Disabled For information about running Setup or the RCU refer to the Configuring Your System chapter If the problem persists there may be a problem with the floppy disk drive...

Page 153: ...vity LED cable connector plugged into the optional controller board if present If you received error messages refer to the Error Messages section for information about error messages If you did not receive error messages run the RCU to make sure that the hard disk drive is configured with the correct parameters For information about running the RCU refer to the Configuring Your System chapter If t...

Page 154: ... up and using the software Verify a different copy of the software to see if the problem is with the copy you are using Make sure all cables are installed correctly Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly on the system contact your vendor about the failing software If the problem persis...

Page 155: ...ata Area and by displaying a message on the screen which is sometimes preceded by the POST Error Code The error code will also be logged to the Event Logging area Error and Status Messages Table 6 2 is an alphabetic list of error and status messages that BIOS generates and an explanation of each message Many of the messages refer to the built in Setup program For more information about Setup refer...

Page 156: ... is correctly identified Incorrect Drive A type run SETUP or Incorrect Drive B type run SETUP Type of floppy drive is not correctly identified in Setup Invalid NVRAM media type Problem with NVRAM CMOS access Keyboard controller error The keyboard controller test failed You may have to replace the keyboard or controller Keyboard error nn The keyboard is not working BIOS discovered a stuck key and d...

Page 157: ...tery is dead Replace the battery and run Setup to reconfigure the system System BIOS shadowed The system BIOS is copied to shadow RAM System cache error Cache disabled The RAM cache failed the BIOS test and BIOS has disabled the cache System CMOS checksum bad run SETUP The system CMOS has been corrupted or incorrectly modified perhaps by an application program that changes data stored in CMOS Run ...

Page 158: ...ror condition it halts POST after issuing a terminal error beep code signifying the test point code and attempting to display the test point error code on the upper left corner of the display screen BIOS derives the beep code from the test point error code For example a test point error code of 16 is indicated by a 1 2 2 3 beep code a single beep a burst of two beeps a burst of two beeps and a bur...

Page 159: ...upt Controller 20 1 3 1 1 Test DRAM refresh 22 1 3 1 3 Test 8742 Keyboard Controller 24 1 3 2 1 Set ES segment register to 4 GB 28 1 3 3 1 Autosize DRAM 2A 1 3 3 3 Clear 512K base RAM 2C 1 3 4 1 RAM failure on address line xxxx 2E 1 3 4 3 RAM failure on data bits xxxx of low byte on memory bus 30 1 4 1 1 RAM failure on data bits xxxx of high byte on memory bus 32 1 4 1 3 Test CPU bus clock frequen...

Page 160: ...for unexpected interrupts 5A 2 2 3 3 Display prompt Press F2 to enter SETUP 5C 2 2 4 1 Test RAM between 512 and 640K 60 2 3 1 1 Test extended memory 62 2 3 1 3 Test extended memory address lines 64 2 3 2 1 Jump to User Patch1 66 2 3 2 3 Configure advanced cache registers 68 2 3 3 1 Enable external and CPU caches 6A 2 3 3 3 Display external cache size 6C 2 3 4 1 Display shadow message 6E 2 3 4 3 Di...

Page 161: ...nterrupts A0 3 3 1 1 Set time of day A2 3 3 1 3 Check key lock A8 3 3 3 1 Erase F2 prompt AA 3 3 3 3 Scan for F2 keystroke AC 3 3 4 1 Enter SETUP AE 3 3 4 3 Clear in POST flag B0 3 4 1 1 Check for errors B2 3 4 1 3 POST done prepare to boot operating system B4 3 4 2 1 One short beep before boot B6 3 4 2 3 Check password optional B8 3 4 3 1 Clear global descriptor table BC 3 4 4 1 Clear parity chec...

Page 162: ...rs EC 4 3 4 1 Boot the Flash program ED 4 3 4 2 Initialize the boot device EE 4 3 4 3 Boot code was read OK System and Disk Status LED User s Information This section lists and describes the various system and disk status LED indicators and provides a user response for the various status conditions Once your server is up and running you can monitor server operation through the system status LED pa...

Page 163: ...art Disk Status Off Not accessing disk drives None required normal Amber Internal disk drive failure Replace disk drive Green Accessing disk drives None required normal Table 6 5 Disk Drive Status LED Panel Indicators LED Status Description Response Disk Drive Power Off Disk drive power is OFF None required normal Green Disk drive power is ON None required normal Disk Drive Activity Off Not access...

Page 164: ...r Conditions System Status Unit fan alarm Memory multi bit error CPU bus error Thermal sensor from SCSI distribution board Temperature Voltage CPU thermal trip Chassis intrusion front cover PCI bus parity error PCI System Error CPU internal error Watchdog timer timeout IOCHK ...

Page 165: ...Appendix A System Cabling Contents Before You Begin 1 Static Precautions 1 Standard Configuration 2 RAID Configuration 5 ...

Page 166: ...Bill GrahamBill Graham ...

Page 167: ...red off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system comp...

Page 168: ...CSI cable must have it s internal SCSI terminators or terminator jumper installed The IDE interface cable is connected to the IDE connector towards the top edge of the system board see Figure A 1 U This cable connects to the rear of the internally mounted CD ROM as its master device see Figure A 1 R An optional internally mounted tape drive can be connected to the IDE controller as its slave devic...

Page 169: ...optional internal narrow SCSI devices are used F 3 5 inch diskette drive G Front panel connector H Diskette interface cable I Diskette drive connector J Wide SCSI connector 68 pin K Wide SCSI interface cable L Wide SCSI Hard disk drives in internal bays M System board N I O riser board O External narrow SCSI cable P External narrow SCSI device Q SCSI terminator R IDE CD ROM drive master device S I...

Page 170: ...ptional external SCSI devices Figure A 1 D Three important rules must be followed if you connect external narrow SCSI devices A maximum of seven narrow SCSI devices may be connected to the onboard SCSI controller For example if three SCSI devices in the system cabinet are connected to the SCSI bus only four external narrow SCSI devices can be connected The maximum cable length for all narrow devic...

Page 171: ...ocedure 1 Power off the system 2 Observe the safety and ESD precautions at the beginning of this chapter 3 Remove both side panels as described in Chapter 5 Removing a Side Panel 4 Carefully remove the ultra wide SCSI interface cable connector from its connector on the top of the system board see Figure A 1 J 5 Route the ultra wide SCSI interface cable just removed from the top of the system board...

Page 172: ...s are used F 3 5 inch diskette drive G Front panel connector H Diskette interface cable I Diskette drive connector J Wide SCSI connector 68 pin K Wide SCSI interface cable L Wide SCSI Hard disk drives in internal bays M System board N I O riser board O External narrow SCSI cable P External narrow SCSI device Q SCSI terminator R IDE CD ROM drive master device S IDE Tape drive slave device T IDE int...

Page 173: ...A 7 System Cabling Figure A 4 Removing the Top Ultra Wide SCSI Cable Connector Figure A 5 Removing the Metal Cover A A Metal panel with four screws ...

Page 174: ...t into the channel 0 connector on the RAID controller board see Figure A 3 S Now that the controller is installed and cabled you must configure your disk array before installing your network operating system Refer to the Configuring the Optional RAID Controller section in the Configuring Your System chapter of this guide ...

Page 175: ...Appendix B Memory Configurations Contents Memory DIMM Configurations 1 ...

Page 176: ...Bill Grahamaerrterterter ...

Page 177: ...k that supports a 64 bit wide data path with 8 parity bits Timing requires 60 ns devices Parity generation checking is provided for each byte Each DIMM socket may have different sizes of memory installed A DIMM socket accommodates a single 168 pin 60 ns device with gold plated edge connectors as follows 4M x 72 DIMM 32MB 8M x 72 DIMM 64MB 16M 72 DIMM 128MB Figure B 1 System Board DIMM Sockets J20 ...

Page 178: ...ions System Capacity Capacity per DIMM slot MB Any DIMM slot order MB J20 J19 J18 J17 32 32 64 32 32 64 64 96 32 32 32 96 64 32 128 32 32 32 32 128 64 32 32 128 64 64 128 128 160 64 64 32 160 64 32 32 32 160 64 64 32 32 192 64 64 32 32 192 64 64 64 192 128 32 32 192 128 64 224 64 64 64 32 224 128 32 32 32 224 128 64 32 256 64 64 64 64 256 128 64 32 32 256 128 64 64 256 128 128 288 128 64 64 32 288...

Page 179: ... components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the baseboard is located along the left side of the board near the PCI expansion slot covers The location of serial number...

Page 180: ...rtyrtyrtyrtyry ...

Page 181: ...o Mem DRAM Srvr Monitor Mod Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 Tape Drive 3 CD ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Disk Drive 6 Optional SCSI Controller Optional RAID Controller DigiBoard 1 DigiBoard 2 Network Controller 1 Network Controller 2 continued ...

Page 182: ...2 Equipment Log Equipment Log continued Component Manufacturer Name and Model Serial Number if available Date Installed Monitor Keyboard Mouse External SCSI Peripherals ...

Page 183: ... or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed with which data is transmitted during serial communication The computer s operating system and software program must be configured for the same baud rate as...

Page 184: ...set up to operate Some configurable options include CPU speed serial port designation and memory allocation coprocessor See math coprocessor CPU Central Processing Unit See microprocessor CRT Cathode Ray Tube The type of video display used in monitors for desktop computers D DC Direct Current The type of current available in the rechargeable battery packs used in portable computers See also AC def...

Page 185: ...usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems This memory is used in computers w...

Page 186: ...rd interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An industry standard for computers and circuit cards that transfer 16 bits of data at a time J jumper A small electrical connector used for configuration on some computer hardware K Kilobyte 1 024 bytes See also byte L L...

Page 187: ...en using certain software programs N NVRAM Nonvolatile RAM A type of RAM that retains its contents even after the computer is powered off This memory stores EISA configuration information See also RAM and SRAM O operating system A set of programs that provides the interface between other software programs and the computer P parallel port The connector on the back of your computer that allows the t...

Page 188: ...the hardware in your system real time clock The IC in your computer that maintains the time and date ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S save To store information...

Page 189: ...and RAM SVGA Super VGA A type of video display system that provides very high resolution text and graphics on analog color monitors system board The main circuit board in your computer It contains most of the connectors and ports T tape drive A type of storage device using magnetic tape TTL Transistor Transistor Logic A type of integrated circuit used in computers See also CMOS V VGA Video Graphic...

Page 190: ...8 Glossary ...

Page 191: ...xx ...

Page 192: ... 101907 01 ...

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