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NEC LS2400, Service & Reference Manual

The NEC LS2400 User Manual is a comprehensive guide that ensures smooth operation of this cutting-edge product. This manual is available for free download through our website, providing detailed instructions and troubleshooting solutions. Unlock the full potential of your NEC LS2400 by accessing the manual at manualshive.com.

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S e r v i c e   R e f e r e n c e

 

G u i d e

Server LS2400

Summary of Contents for LS2400

Page 1: ... S e r v i c e R e f e r e n c e G u i d e Server LS2400 ...

Page 2: ...s of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECCSD To allow for de...

Page 3: ...k Controller SCSI Controller Video Controller Peripheral Controller Serial Ports Parallel Port External Device Connectors System Board Management Controller BMC System Security Security with Mechanical Locks and Monitoring Software Locks via the System Setup Utility Setting Up the System 2 1 Selecting a Site Unpacking the System Getting Familiar with the System Front View Rear View Making Connecti...

Page 4: ...ation Utility Running the Symbios Configuration Utility Changing the Adapter and Device Configurations Optional RAID Controller Factory Installed Controller Add on Controller Configuring System Board Jumpers Before You Begin Moving System Board Jumpers Resetting the CMOS NVRAM Clearing and Changing the Passwords Recovering the BIOS Boot Block Write Protect Fault Resilient Booting FRB Timer Enable ...

Page 5: ...acing the Power Supply Removing the Fan Installing the Fan Replacing the Speaker Replacing the LED Assembly Replacing the Power Switch Replacing the Intrusion Switch Problem Solving 5 1 Static Precautions Troubleshooting Checklists Initial System Startup Running New Application Software After System Has Been Running Correctly Additional Troubleshooting Procedures Preparing the System for Diagnosti...

Page 6: ...xploded View Field Replaceable Units Pentium II Processors Upgrades Replaceable Parts Hard Disk Drives Upgrades Replaceable Parts Tape Drives Upgrades Replaceable Parts CD ROM Drive Replaceable Part RAID Controllers and Cache Upgrades Replaceable Parts Network Option Boards Upgrades Replaceable Parts Memory Expansion Upgrades Replaceable Parts Cable List Miscellaneous System Cabling A 1 Before You...

Page 7: ...d Configurations Setting Up the Server for the EMP System Management Submenu Console Redirection Submenu Main EMP Window Toolbar Status Bar EMP Main Menu Server Control Operations Connect Power On Off Reset Phonebook Management Plug ins SEL Viewer SEL Viewer Menu Options SDR Viewer SDR Viewer Menu Options FRU Viewer FRU Viewer Menu Options Connectors D 1 RQQHFWRU RFDWLRQV 7 3RZHU RQQHFWRU 0DLQ 3RZ...

Page 8: ...viii Contents 5 1HWZRUN 1DUURZ 6 6 LGH 6 6 6 3 ...

Page 9: ...r to familiarize yourself with your system Chapter 2 Setting Up Your System tells you how to select a site unpack the system make cable connections and power on your system Chapter 3 Configuring Your System tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Symbios Configuration Utility which is used to configure SCSI devices in your system T...

Page 10: ...rface allows remote server management via a modem or direct connection Appendix D Connectors provides pin information of connectors located on the system board Glossary defines the standard acronyms and technical terms used in this manual Equipment Log provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system ...

Page 11: ...oss of life CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard For example Ctrl Alt or Enter Text or keystrokes that you enter appear as boldface type For example type abc123 and press ENTER File names are printed in uppercase ...

Page 12: ...etting Started Sheet The Getting Started Sheet provides several easy to follow steps to become familiar with your server documentation and to complete your installation successfully Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows NT v4 0 Novell NetWare v3 12 Novell NetWare v4 11 and Santa Cruz Operation ...

Page 13: ...stem AC power Also 5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage In the U S A and Can...

Page 14: ...To ensure the extra low voltage integrity of the equipment connect only equipment with mains protected electrically compatible circuits to the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you are unsure check the building wiring to avoid remote earth con...

Page 15: ...ystem warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system from being bumped or dropped Check the system for condensation If condensation exists allow it to evaporate before powering on the system Keep the system away from dust sand and dirt ...

Page 16: ......

Page 17: ...1 System Overview Overview System Chassis Power Supply Peripheral Bays System Board Features System Security ...

Page 18: ...te performance memory capacity and integrated I O provides a high performance environment for many server market applications These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services e mail web access web site server etc System Front View ...

Page 19: ... Two ISA expansion slots for add in boards one slot shared with a PCI slot Embedded PC compatible support serial parallel mouse keyboard diskette and Plug and Play features Integrated onboard Cirrus Logic CL GD5480 Super Video Graphics Array SVGA controller Symbios SYM53C875 dual function SCSI controller providing ultra wide and legacy narrow SCSI interfaces Integrated onboard Network Interface Co...

Page 20: ...ly F Disk Drive Bays 4 G Fan behind disk drive bays Power Supply The 260 watt power supply is switch selectable for 115 or 230 Vac at an operating frequency of 50 60 Hz It is designed to comply with existing emissions standards and provides sufficient power for a fully loaded system configuration The power supply voltage selection switch is factory set to 115Vac for systems used in the United Stat...

Page 21: ...3 5 inch front panel bay for mounting the standard 3 5 diskette drive supports 720 KB and 1 44 MB diskette media Three 5 25 inch removable media front panel bays for mounting half height 5 25 inch peripheral devices standard CD ROM drive and optional tape drives not a hard disk drive Four internal hard disk drive bays for mounting up to four hard disk drives ...

Page 22: ... slots for add in boards E Diskette drive connector S ISA slots for add in boards F Front panel power LED connector T Intrusion alarm connector G Speaker connector U USB connector H Front panel hard disk drive LED connector V RJ 45 network controller connector I Front panel power switch connector W Serial port B COM 2 connector J Lithium backup battery X VGA monitor port connector K System fan con...

Page 23: ... on the substrate of the S E C cartridge The cache includes burst pipelined synchronous static RAM BSRAM The L2 cache is offered in 512 KB configurations only with error correcting code ECC that operates at half the core clock rate System Memory The system board contains four 168 pin DIMM sockets Memory is partitioned as four banks of SDRAM DIMMs each providing 72 bits of noninterleaved memory 64 ...

Page 24: ...ectors shares a chassis expansion slot with a PCI connector ISA features Bus speed up to 8 33 MHz 16 bit memory addressing 8 or 16 bit data transfers Plug and Play ready The system board has four full length PCI connectors One of the connectors shares a chassis expansion slot with an ISA connector PCI features Bus speed up to 33 MHz 32 bit memory addressing 5 V signaling environment Burst transfer...

Page 25: ...mounted CD ROM and an optional tape device Network Controller The system board includes a 10BASE T 100BASE TX network controller based on the Intel 82558 Fast Ethernet PCI Bus Controller As a PCI bus master the controller can burst data at up to 132 MB sec The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus T...

Page 26: ...onnector interface capable of supporting a maximum of four 1 inch high SCSI Ultra wide hard disk drives or three 1 6 inch high SCSI Ultra wide hard disk drives Controller B attaches to a 50 pin 8 bit narrow SCSI connector interface capable of supporting three 5 25 inch removable media devices Video Controller The system has a high performance SVGA subsystem that supports the following BIOS compati...

Page 27: ...n disabled the interrupt is available to add in boards External Device Connectors The external I O connectors provide support for a PS 2 compatible mouse and a keyboard connectors for VGA monitor 2 serial port connectors a parallel port connector and two USB connections System Board Management Controller BMC Server management is concentrated in the System Board Management Controller BMC The BMC an...

Page 28: ...tem Setup Utility The BIOS Setup Utility and the System Setup Utility SSU provide a number of security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after the user enters the correct password s For example Enable the keyboard lockout timer so that the server requires a password to reactivate the keybo...

Page 29: ...2 Setting Up the System Selecting a Site Unpacking the System Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord Powering On Your System ...

Page 30: ...gh a properly grounded outlet Clean dust free and well ventilated Front and rear ventilating openings kept free of obstructions Away from sources of heat vibration or physical shock Isolated from strong electromagnetic fields and electrical noise produced by electrical devices such as air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices Sp...

Page 31: ...ke sure you have someone help you lift or move the system When you receive your system inspect the shipping containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materials If the contents appear damaged when you unpack the boxes file a damage claim wi...

Page 32: ...ont system controls and indicators Front Features and Controls A Load eject button CD ROM reader Press to load CD and eject CD B Activity light CD ROM reader When lit CD ROM reader is in use C Activity light 3 inch diskette drive When lit diskette is in use D Eject button 3 inch diskette drive Press to eject diskette E Power on light When lit DC power is present F Drive activity light When lit har...

Page 33: ...yboard PS 2 compatible 6 pin mini DIN connector D Mouse PS 2 compatible 6 pin mini DIN connector E COM1 COM1 serial port 9 pin connector F VGA VGA monitor 15 pin connector G Network Connector RJ 45 connector H Printer 25 pin parallel port connector I COM2 Remoted COM2 serial port 9 pin connector J USB Connectors Two remoted USB Connectors K PCI slots Three PCI add in board slot locations L Combo P...

Page 34: ...n running the SSU refer to Appendix B of this User s Guide Refer the following figure and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices CAUTION Damage to the system may result if the keyboard mouse cable is inserted or removed when power is applied to the system Inserting a teleph...

Page 35: ...pin connector D VGA VGA monitor 15 pin connector E Modem Connector RJ 45 Telephone connector F Printer 25 pin parallel port connector G COM2 Remoted COM2 serial port 9 pin connector H USB Connectors Two remoted USB Connectors I PCI slots Three PCI add in board slot locations J Combo PCI ISA slot One PCI or ISA slot location K ISA slot One ISA add in board slot locations 115V ...

Page 36: ...ge setting for the power supply is correct To use the system with line source voltages between 200 and 230 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power supply will be damaged when you plug in your system If you need to change the line voltage setting perform the following steps Note If you are setting up your sy...

Page 37: ...Setting Up the System 2 9 Setting the Line Voltage A Voltage selector switch set to 115 VAC B Voltage selector switch set to 230 VAC 115V 115V 115V 230V RU ...

Page 38: ...st be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet must be terminated in a grounding type male plug designed for use in your region It must have certification marks showing certification by an agency acceptable in your region The power cord connector that plugs into the...

Page 39: ...tem board CPU module memory keyboard and most installed peripheral devices CAUTION Always allow POST to complete before powering down your system CAUTION The server management logic on your system board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel and your...

Page 40: ......

Page 41: ...3 Configuring Your System Configuring Your System BIOS Setup Utility Symbios Configuration Utility Optional RAID Controller Configuring System Board Jumpers ...

Page 42: ...I host adapters on the system board Use this utility if you need to configure the two SCSI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives The Symbios Configuration Utility is also used to configure any SCSI removable media devices installed in your system A diskette is not needed to run this utility as it may be accessed during system b...

Page 43: ...nu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your system Security Use this menu to set User and Supervisor Passwords and the Backup and Virus Check reminders Server Use this menu for configuring Server Management features Boot Use this menu to config...

Page 44: ...ndow PAGE UP or PAGE DOWN Move cursor to next or previous page F5 or Select the previous value for the field F6 or or SPACE Select the next value for the field F9 Load default configuration values for this menu F10 Save configuration values and exit ENTER Execute command or Select submenu BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS ...

Page 45: ...ENTER Refer to Primary IDE Master and Slave Submenu Secondary IDE Master Press ENTER Refer to Secondary IDE Master and Slave Submenu Secondary IDE Slave Press ENTER Refer to Secondary IDE Master and Slave Submenu Keyboard Features Press ENTER Refer to Keyboard Submenu Memory Cache Enabled Disabled Enables processor cache CPU Speed Setting Processor Speed List Processor speed list is determined by ...

Page 46: ...transfers This field is informational only for Type Auto LBA Mode Control Disabled Enabled Enabling LBA causes logical block addressing to be used in place of cylinders heads and sectors This field is informational only for Type Auto 32 Bit I O Disabled Enabled Enabling allows 32 bit IDE data transfers This field is informational only for Type Auto Transfer Mode Standard Fast PIO 1 Fast PIO 2 Fast...

Page 47: ... transfers This field is informational only for Type Auto LBA Mode Control Disabled Enabled Enabling LBA causes logical block addressing to be used in place of cylinders heads and sectors This field is informational only for Type Auto 32 Bit I O Disabled Enabled Enabling allows 32 bit IDE data transfers This field is informational only for Type Auto Transfer Mode Standard Fast PIO 1 Fast PIO 2 Fas...

Page 48: ... Off Selects power on state for Num Lock Key Click Disabled Enabled Enables or disables key click Keyboard auto repeat rate 13 3 se c 10 sec 6 sec 2 sec 30 sec 26 7 se c 21 8 se c 18 5 se c Selects key repeat rate Keyboard auto repeat delay 1 4 sec 1 2 sec 3 4 sec 1 sec Selects delay before key repeat ...

Page 49: ...I Configuration Press ENTER Refer to PCI Configuration Submenu Integrated Peripherals Configuration Press ENTER Refer to Intergrated Peripherals Configuration Submenu Advanced Chipset Control Press ENTER Refer to Advanced Chipset Control Submenu Use Multiprocessor Specification 1 1 1 4 Selects the version of multiprocessor specification to use Some operating systems require version 1 1 Large Disk ...

Page 50: ...evice as a PCI bus master Latency Timer Default 0020h 0040h 0060h 0080h 00A0h 00C0h 00E0h Minimum guaranteed time in units of PCI bus clocks that a device may be master on a PCI bus PCI Device Slot 1 Slot 7 Submenus Feature Choices Description Your Setting Enable Master Enabled Disabled Enables selected device as a PCI bus master Latency Timer Default 020h 040h 060h 080h 0A0h 0C0h 0E0h Minimum gua...

Page 51: ...s BIOS to configure the port OS Controlled forces OS to configure the port Base I O Address 3F8 2F8 3E8 2E8 Selects the base I O address for COM port B Interrupt IRQ 4 IRQ 3 Selects the IRQ for COM port B Parallel Port Disabled Enabled Auto OS Controlled Auto forces BIOS to configure the port OS Controlled forces OS to configure the port Mode Output only Bi directional EPP ECP Selects parallel por...

Page 52: ... field requires a password for entering Setup The passwords are not case sensitive Feature Choices Description Your Setting User Password is Clear Set Status only user cannot modify Once set this can be disabled by setting it to a null string or by clearing password jumper on system board see System Board Jumpers in Chapter 3 Supervisor Password is Clear Set Status only user cannot modify Set User...

Page 53: ...e Boot Diskette Access Administrator User Controls access to diskette drives Fixed Disk Boot Sector Normal Write Protect Write protects boot sector on hard disk to protect against viruses Secure Mode Timer Disabled 1 min 2 min 5 min 10 min 20 min 1 hr 2 hr Period of key PS 2 mouse inactivity specified for secure mode to activate A password is required for secure mode to function Cannot be enabled ...

Page 54: ... user must enter a password to disable Cannot be enabled unless at least one password is enabled Server Menu Feature Choices Description Your Setting System Management Press ENTER Refer to System Management Submenu Console Redirection Press ENTER Refer to Console Redirection Submenu PCI IRQs to IO APIC mapping Disabled Enabled If enabled BIOS will describe direct PCI interrupt connections to IO AP...

Page 55: ...nt log Sever Management Info Press ENTER Refer to System Management Info Submenu EMP Password Switch Disabled Enabled EMP ESC Sequence Refer to Appendix B EMP Hangup Line String Refer to your modem documentation Modem Init String Refer to your modem documentation High Modem Init String Refer to your modem documentation EMP Access Mode Disabled Enabled EMP Restricted Mode Access Disabled Enabled EM...

Page 56: ...escription Your Setting Board Part Number N A Information field only Board Serial Number N A Information field only System Part Number N A Information field only System Serial Number N A Information field only Chassis Part Number N A Information field only Chassis Serial Number N A Information field only BMC Revision N A Information field only Primary HSBP Revision N A Information field only ...

Page 57: ...e 9600 19 2k 38 4k 115 2k Communications line dependent Console Type PC ANSI VT100 Communications line dependent Flow Control None CTS RTS XON XOFF CTS RTS CD Communications line dependent Boot Menu Feature Choices Description Your Setting Floppy Check Disabled Enabled If Enabled system verifies diskette type on boot Disabled results in a faster boot Boot Device Priority Press ENTER Refer to Boot ...

Page 58: ...ttempts to boot from diagnostic boot partition of the flash memory IDE Hard Drive Submenu For options on this menu use the up or down arrow keys to select a device then press the or keys to move the device higher or lower in the boot priority list Option Description 1 Drive 1 Identifier N A 2 Other Bootable Device Covers all the boot devices that are not reported to the system BIOS through the BIO...

Page 59: ...nu bar to exit Choices Description Exit Saving Changes Exits after writing all modified Setup item values to CMOS Exit Discarding Changes Exits leaving CMOS unmodified Load Setup Defaults Loads default values for all Setup items Load Custom Defaults Loads settings from custom defaults Save Custom Defaults Saves present Setup values to custom defaults Discard Changes Reads the previous value of all...

Page 60: ...lity Press Ctrl C to run this utility 3 The utility starts and the Main Menu displays Symbios Configuration Utility Main Menu Status Adapter Port Number IRQ Level Current Next Boot NVRAM Found SYM53C875 F800 11 On On Yes SYM53C875 F400 10 On On Yes Change Adapter Status Press ENTER twice to change adapter Next Boot Status Adapter Boot Order Press ENTER to select and change boot order of each SCSI ...

Page 61: ...er listed controls the operation of the hard disk drives in your system the second adapter listed controls any SCSI removable media devices installed in your system 1 Using the down arrow key select the adapter you want to reconfigure Press ENTER 2 Select Adapter Setup and press ENTER The Adapter Setup screen displays Adapter Setup Screen Your Configuration Description Recommended Setting or Displ...

Page 62: ...ices 0 to 7 screen displays 3 Select the SCSI device you are reconfiguring and press ENTER If you are configuring SCSI Hard Disk Drives refer to the SYM53C875 Adapter 1 Table below if you are configuring SCSI Removable Media Devices refer to the SYM53C875 Adapter 2 Table below for recommended settings SYM53C875 Adapter 1 SCSI Hard Disk Drives Description Recommended Setting or Display Only Your Co...

Page 63: ... ENTER Dev0 Dev1 Dev2 Dev3 Sync Rate 10 Width bits 8 Disconnect On Read Write I O timeout secs 10 Scan for device at boot time Yes Scan for SCSI LUNS No Queue Tags On 4 Highlight the function you want to change and press ENTER You will be prompted to save changes when you exit the configuration utility Note If you wish to format a disk or verify disk media select Format or Verify from the Device S...

Page 64: ...nformation on running the MegaRAID EXPRESS BIOS Setup Utility and the Power Console Utility Add on Controller If you are adding the RAID controller to an existing system the MegaRAID EXPRESS BIOS Setup Utility allows you to configure disk arrays and logical drives in your system Since the utility resides in the MegaRAID EXPRESS BIOS on the RAID controller its operation is independent of the operat...

Page 65: ...d and seen as a single very large drive No redundancy is provided 2 1 2 Mirroring RAID 1 Drives are paired and mirrored All data is 100 duplicated on an equivalent drive fully redundant 3 5 3 Striping with Parity RAID 5 Data is striped across several physical drives Parity protection is used for data redundancy 4 5 3 plus 1 hot spare drive Striping with Parity RAID 5 Data is striped across three p...

Page 66: ...static wrist strap attached to chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The System board Jumpers illustration shows the location of the system board jumpers The System Board Jumper Configurations table lists the system board jumpers and their fa...

Page 67: ...ode from a floppy diskette into the flash device This is typically used when the BIOS code has been corrupted D Boot Block Write Protect 13 14 Protect BIOS boot block is write protected 14 15 Erase Program BIOS boot block is erasable and programmable E FRB Timer Enable 1 2 Enable FRB operation is enabled system boots from processor 1 if processor 0 fails 2 3 Disable FRB is disabled F Chassis Intru...

Page 68: ...s 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Check to ensure the system power cord is removed from the back of the system 3 Locate the position of the jumpers on the system board you are changing To change a jumper setting use a pair of needle nose pliers or your fingers to remove the jumper from its current location Position the jumper over the two ...

Page 69: ...ide panel and power on the system 7 Run the BIOS Setup Utility to check the configuration of your system Clearing and Changing the Passwords To clear and change the passwords 1 Power off the system and remove the left panel as described in chapter 4 of this guide 2 Move the Password Clear jumper from pins 5 6 to pins 6 7 Refer to Configuring System Board Jumpers to see the location of this jumper ...

Page 70: ...set the system if the system should halt for some reason FRB 2 5 sec timer If the primary processor does not come up in 5 seconds the system will automatically reset and switch to the secondary processor secondary if installed otherwise it will try to boot again off of the primary FRB 3 7 minute timer If the system does not make it up to the end of POST in 7 minutes the system will automatically r...

Page 71: ... alarm feature is enabled or disabled CAUTION For normal operation leave Chassis Intrusion Detection jumper at factory default setting To disable the chassis intrusion switch 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Move the chassis intrusion detection jumper from pins 5 6 to pins 6 7 to disable the alarm switch 3 Reinstall the side cover for your ...

Page 72: ......

Page 73: ...m Board Option Boards Hard Disk Drives Front Panel Removing EMI Shields and Filler Panels Removable Media Devices Removing the Top Cover Installing the Top Cover Removing the Removable Media Drive Bay Installing the Removable Media Drive Bay Removing the System Board Installing the System Board Replacing the Power Supply Removing the Fan Installing the Fan ...

Page 74: ...4 2 Upgrading Your System Replacing the Speaker Replacing the LED Assembly Replacing the Power Switch Replacing the Intrusion Switch ...

Page 75: ...e time you press the push button power on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the side panels before powering on your system Contact your sales representative...

Page 76: ...ead screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installed options and any other pertinent information specific to your system You will need this information when configuring your system ...

Page 77: ... side panels removed Always replace the panels before powering on the system WARNING If you are removing the side panel after the system is set up you must first power off the system and all external devices Unplug the system power cord To remove a side panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 The side panel is secured to the chassis with three screws Re...

Page 78: ... are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide the side panel forward as far as it will go 4 Replace the three side panel retaining screws Note If your system is already set up plug the system back in reconnect the peripherals and power on the peri...

Page 79: ...und Replacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice the plus sign on the battery This sign will assist you in correctly positioning the battery on the system board CAUTION Danger of explosion if battery is incorrectly replaced Replace only with...

Page 80: ...Gently push down on the screwdriver to lift the battery B 4 Remove the battery from its socket C 5 Dispose of the battery according to local ordinance 6 Remove the new lithium battery from its package and being careful to observe the correct polarity insert it in the battery socket 7 Reinstall the plastic retainer on the lithium battery socket 8 Replace the side panel and turn on the system 9 Run ...

Page 81: ...ache a thermal plate and a back cover The primary processor connector is shown at A in the illustration below The secondary processor connector is shown at B CAUTION Electrostatic discharge ESD can damage components place them on an antistatic surface Modify the system board using an antistatic wrist strap attached to chassis ground Replacing the Pentium II Processor WARNING If the system has been...

Page 82: ...sor 5 Proceed to the next section Installing the Pentium II Processor Installing the Pentium II Processor 1 Power off the system and remove the left side panel as described earlier in this chapter CAUTION Observe static precautions Use an antistatic wrist strap Hold the processor only by its edges 2 If your system has one processor and you are adding a second processor then you must remove the ter...

Page 83: ...has two processors and you are replacing one or both remove the appropriate one s See Removing the Pentium II Processor 5 Remove the new processor from its antistatic package and place it on a grounded static free surface or conductive foam pad 6 Place the thermal pad on top of the processor so that the holes in the thermal pad line up with the holes in the processor 7 Position the heat sink on to...

Page 84: ...en pressure on both sides of the top until the S E C cartridge is seated 10 To lock in the processor push the latches outward until they click into place in the retention module A in figure below The latches must be secured for proper electrical connection of the processor Locking in the Processor 11 After you have installed a new processor you must run the BIOS Setup Utility F2 to configure its s...

Page 85: ...all four sockets are populated the system board supports a maximum of 1 GB of memory with 256MB DIMMs A DIMM will always be installed in the bottom socket When you install additional DIMMs you must start with the first empty socket above DIMMs already installed When you remove DIMMs you must start with the first DIMM socket closest to the top edge of the system board DIMM Locations 1 2 3 4 ...

Page 86: ... 64 64 32 160 64 32 32 32 160 64 64 32 32 192 64 64 32 32 192 64 64 64 192 128 32 32 192 128 64 224 64 64 64 32 224 128 32 32 32 224 128 64 32 256 64 64 64 64 256 128 64 32 32 256 128 64 64 256 128 128 256 256 288 128 64 64 32 288 128 128 32 320 128 64 64 64 320 128 128 32 32 320 128 128 64 352 128 128 64 32 384 128 128 64 64 384 128 128 128 384 256 128 416 128 128 128 32 448 128 128 128 64 512 12...

Page 87: ...e edges remove it from its antistatic package 3 Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket 1 2 3 4 Inserting Memory DIMMs 4 Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly 5 Gently push the plastic ejector levers on the socket ends to the upright position 6 Repeat the steps to in...

Page 88: ... and remove the left side panel as described earlier in this chapter 2 Gently push the plastic ejector levers out and down to eject a DIMM from its socket 3 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package 4 Repeat the above steps to remove the remaining DIMMs 5 Replace the...

Page 89: ...ntion Older ISA adapters must be manually configured as detailed below Once the manual configuration is complete the Plug and Play adapters are configured around the manually configured adapters without causing any resource conflicts ISA adapters can be Plug and Play ISA adapters that are not Plug and Play must be manually configured following the instructions supplied with the board The configura...

Page 90: ...Slot Screw and Cover CAUTION Observe static precautions Use an antistatic wrist strap 3 Remove the option board from its protective wrapper holding the board only by the edges Do not touch the board components or the gold connectors 4 Record the option board serial number in the equipment log 5 Set any board jumpers or switches as described in the documentation that comes with the option board 6 R...

Page 91: ...ng slot in the expansion slot Installing an Option Board 8 Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame The retaining bracket fits into the space that was occupied by the expansion slot cover 9 Reinstall the screw in the threaded hole Be sure to push the bracket slot up against the screw before you tighten it If this is not done the bracket ma...

Page 92: ...acket screw 4 Hold the board at each end and carefully rock it back and forth until the edge connectors pull free Make sure that you do not scrape the board against other components 5 Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an Option Board earlier in this chapter otherwise continue 6 Install an expansion slot cove...

Page 93: ...ocated in the 3 5 inch drive bay A 3 5 Inch Drive Bay Locations If you are adding or removing a SCSI hard disk device consider the following The system uses single ended SCSI host adapters and supports single ended or low Voltage Drives LVD drives The hard disk SCSI address assignment is Bay Device SCSI ID Address 1 First Hard Disk 0 2 Second Hard Disk 1 3 Third Hard Disk 2 4 Fourth Hard Disk 3 1 ...

Page 94: ...CAUTION If a drive bezel is installed it must be removed because it blocks the air flow around the drive If the drive comes with drive rails do not use them Remove any rails already attached 4 Remove the three screws holding the 3 5 inch drive bay to the rear of the chassis 5 Disconnect the power and signal cables from any installed drives 6 Swing the drive bay out of the chassis 7 Slide the drive...

Page 95: ...al and power cables to the drives All device power cables are labeled and must be installed in specific locations as shown below Drive Location Power Connector 1 HD0 P7 2 HD1 P8 3 HD2 P9 4 HD2 Any available power connector 11 Swing the drive bay into the chassis and replace the three screws on the drive bay 12 Replace the left side panel and power on the system Configure the system as described in...

Page 96: ... the top of the chassis until the tabs on the bay are free from the chassis Remove the drive bay from the chassis and place it on an antistatic surface 6 Remove the hard disk drive by removing the four screws that secure the drive to the drive bay 7 Replace the 3 5 inch drive bay Insert the tabs into their slots on the chassis Slide the drive bay towards the bottom of the chassis until the tabs hi...

Page 97: ...e 3 5 inch floppy disk drive you must remove the front cover along with the corresponding filler panel and EMI shield Removing the Front Panel Note The front panel is secured with six locking tabs 1 Power off the system and remove the side panels as described earlier in this chapter 2 Remove the front panel by carefully pulling it off the front of the system chassis Use an even amount of pressure ...

Page 98: ...th the slots in the front of the chassis 2 Press the front panel onto the front of the system chassis until the tabs snap into their slots 3 Install the side panels as described earlier in this chapter 4 Power on the system as described earlier in this chapter Installing the Front Panel ...

Page 99: ... into which you are installing a peripheral device The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield Save the panel for reinstallation 3 The EMI shield is attached to the front of the chassis be two screws Remove the screws and EMI shield covering the bay into which you are installing a peripheral device Save the shield and screws for reinstalla...

Page 100: ... supports two devices for a total of four IDE devices Your system includes he primary channel IDE interface cable A first master device and a second slave device are supported on both the primary and secondary IDE connector The device configuration master versus slave is determined by jumpers on the device Cable Sense CS device configuration is not supported Your system includes a three connector ...

Page 101: ...oughly read the documentation provided by the CD ROM manufacturer and keep the documentation for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the CD ROM manufacturer s docu...

Page 102: ...talled drives to position the new drive Secure the drive to the bay with the four supplied screws Installing a Removable Media Device 6 Connect the signal and power cables to the drive as shown in Figure 5 15 All device power cables are labeled and must be installed in specific locations as shown below Drive Location Power Connector A B Tape P5 C CD ROM P3 D Diskette P6 7 Replace the front panel a...

Page 103: ...ct the power cable A and ribbon data cable B from the device you are removing Removing a Removable Media Device 4 Remove and save the four screws from the device 5 Install an EMI Electromagnetic Interference shield and filler panel over the bay from which you removed the peripheral device 6 Replace the side panels and front panel and power on the system 7 Remove the drive serial number from the eq...

Page 104: ...oving the top panel after the system is set up you must first power off the system and all external devices Unplug the system power cord To remove a top panel 1 Power off the system and ensure it is disconnected from the ac wall outlet 2 Remove both side panels as described earlier in this chapter 3 Lift the rear of the top cover up slightly and pull the cover towards the rear of the chassis to re...

Page 105: ...nstalling the Top Cover 1 Insert the metal tabs on bottom of the top panel into their slots on the chassis Slide the top panel forward as far as it will go Installing the top Cover 2 Seat the rear of the top panel onto the chassis ...

Page 106: ... and ribbon data cables B from the devices installed in the drive bay Removing Drive Cables Note It is not necessary to remove the devices from the drive bay 4 Remove the screws securing the drive bay to the front of the chassis Removing the Removable Media Drive Bay 5 Support the bottom of the drive bay and remove the two screws securing the drive bay to the top of the chassis 6 Remove the drive ...

Page 107: ...e bay install the two screws securing the drive bay to the top of the chassis Installing the Removable Media Drive Bay 5 Install the screws securing the drive bay to the front of the chassis 6 Connect the power cables A and ribbon data cables B to the devices installed in the drive bay A B Installing Drive Cables 7 Install the front cover as described earlier in this chapter 8 Install the top cove...

Page 108: ...ed in the same slots when you reassemble the system 4 Tag and disconnect interface and controller cables connected internally to the system board Note Interface cables located behind the removable media device bay may not be accessible until this cage is removed in Step 11 5 Tag and disconnect the power cables connected to the system board 6 Tag and disconnect cables connected externally to the I ...

Page 109: ... a nonconductive static free surface 14 Remove the Processor Retention Module Save this module for installation on the replacement system board Removing the Processor Retention Module 15 If you are replacing the system board make a record of the system board jumper settings so you can correctly configure the new board before you install it ...

Page 110: ...efore you install it 5 If this is a replacement system board install the Real Time Clock battery the Pentium II Processor s and any DIMMs removed from the original system board Refer to procedures found earlier in this chapter 6 Remove the hard disk drive bay as described earlier in this chapter if not already completed earlier 7 Remove the removable media drive bay if not already completed earlie...

Page 111: ...ower Supply 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Remove the hard disk drive bay as described earlier in this chapter 3 Tag and disconnect power cables connected to the system board 4 Tag and disconnect the power cables connected to all internal peripheral devices 5 Support the bottom of the power supply and remove the four screws that secure ...

Page 112: ...d earlier in this chapter 2 Remove the hard disk drive bay as described earlier in this chapter 3 Tag and disconnect the fan cable connected to the system board 4 Remove the four screws that secure the fan to the chassis rear panel Pri Sec Fan Connector Removing the System Fan 5 Remove the fan from the system ...

Page 113: ...e inside of the rear panel The fan label faces the rear panel and the fan power cable is positioned at the bottom right side of the fan Pri Sec Fan Connector Installing the Fan 4 Install the four screws that secure the fan to the chassis rear panel 5 Connect the fan cable to the system board 6 Install the hard disk drive bay as described earlier in this chapter 7 Install the side panel as describe...

Page 114: ...llowing illustration Replacing the Speaker 3 Tag and disconnect the speaker cable from the system board 4 Slide the speaker upwards and out of the three tabs A to remove it from the chassis 5 Slide the replacement speaker downwards into the three tabs A 6 Connect the speaker cable to the system board 7 Install the side panel as described earlier in this chapter 8 Power on the system A Hard Disk Dr...

Page 115: ...ower and hard disk drive LED cables from the system board Power and Hard Disk Drive LED Cable Connections 3 Remove the front panel as described earlier in this chapter 4 Using a small screwdriver or ball point pen push downward on the top tab of the LED assembly while pulling the assembly away from the front of the chassis Pri Sec Power LED Hard Disk Drive LED Speaker Power Switch ...

Page 116: ...is and while pushing downward on the top tab of the LED assembly snap the LED assembly into place 8 Connect the power and hard disk drive LED cables to the system board connectors The power LED cable is green and black insert the connector so that the green wire is above the black wire The hard disk drive LED cable is red and black insert the connector so that the red wire is above the black wire ...

Page 117: ...nnect the power switch cable from the system board Power Switch Cable Connection 3 Remove the front panel as described earlier in this chapter 4 Using a small Phillips head screwdriver remove the two screws securing the power switch to the front of the chassis Remove the power switch and cable assembly Pri Sec Power LED Hard Disk Drive LED Speaker Power Switch ...

Page 118: ...f the chassis and secure it with two Phillips head screws inserted through the front of the chassis 6 Connect the power switch cable to the system board connector 7 Install the front panel as described earlier in this chapter 8 Install the left side panel as described earlier in this chapter 9 Power on the system ...

Page 119: ...pter 2 Tag and disconnect the intrusion switch cable from the system board connector Intrusion Alarm Switch Cable Connection 3 Using a small Phillips head screwdriver remove the two screws securing the intrusion switch to the rear of the chassis Remove the intrusion switch and cable assembly Replacing the power Switch Intrusion Alarm Connector ...

Page 120: ... behind the rear of the chassis and secure it with two Phillips head screws inserted through the rear of the chassis 5 Connect the intrusion alarm switch cable to the system board connector 6 Install the left side panel as described earlier in this chapter 7 Power on the system ...

Page 121: ...ated Parts Breakdown Exploded View Field Replaceable Units Pentium Processors Hard Disk Drives Tape Drives CD ROM Drive RAID Controllers and Cache Network Option Boards Memory Expansion Cable List Miscellaneous ...

Page 122: ... major assemblies Part numbers are also provided for optional hardware Click your mouse on an exploded view item number to view the part number Click the right mouse button to return to this exploded view Exploded View 4 1 5 6 13 15 16 17 18 21 22 10 12 32 14 2 3 7 9 8 11 19 20 24 25 26 23 27 28 30 29 31 ...

Page 123: ...ator Board 130152 6 Terminator Board Bracket 130162 7 Heatsink Pentium II 149952 8 Heatpad Pentium II 149953 9 Heatsink Clip Pentium II 145450 10 Network option Boards Refer to Network Option Boards section in this chapter Raid Controllers and Cache Refer to RAID Controllers and Cache section of this chapter 11 Memory DIMMs Refer to Memory Expansion section in this chapter 12 Left Side Panel 14997...

Page 124: ...on of this chapter Tape Drives Refer to the Tape Drives section of this chapter 25 Power Switch Assy 149976 26 Hard Disk Drives Refer to the Hard Disk Drives section of this chapter 27 Diskette Drive 3 5 inch Mist White 320062 28 Speaker Assy 149974 29 Front Bezel Assembly 149969 30 Microsoft PS 2 Mouse Mist White 160413 31 AC Power Cord 070146 32 Chicony Mist White 104 Key Keyboard 165379 ...

Page 125: ... II Upgrade Kit 203360 333 MHz Pentium II Upgrade Kit 203335 350 MHz Pentium II Upgrade Kit 203337 400 MHz Pentium II Upgrade Kit 203339 Replaceable Parts Description Part Number 266 MHz Pentium II x 512KB 081788 01 333 MHz Pentium II x 512KB 082056 350 MHz Pentium II x 512KB 082057 400 MHz Pentium II x 512KB 082058 ...

Page 126: ...UltraWide ST34573LW 203362 Kit 9 GB LVD SCSI HDD UltraWide ST39173L 203364 Kit MOD EXT SCSI Quabbin 203345 01 Replaceable Parts Description Part Number 2 GB SCSI HDD 5400RPM UltraWide ST32272W 300904 01 4 GB LVD SCSI HDD 7200RPM UltraWide ST34573LW 300911 01 9 GB LVD SCSI HDD 7200RPM UltraWide ST39173LW 300913 01 4 GB HDD 7200RPM ST34520W Medalist Pro 300914 01 ...

Page 127: ...ape 4 8GB Seagate STD28000N 203391 SCSI DAT Autoloader DDS 3 203212 Replaceable Parts Description Part Number SCSI DAT TAPE DDS 3 12 24GB 320548 20 40 GB Internal DLT 4000 320150 4 8 GB STD28000N 320550 DLT Tape Cartridge 143060 CD ROM Drive Exploded View Replaceable Part Description Part Number Toshiba 32X SCSI CD ROM Drive 730135 Goldstar 32X EIDE CD ROM Drive 730330 ...

Page 128: ...DS 438 Cache SIMM 4MB Upgrade 203385 Kit AMI MegaRAID LVDS 438 Cache SIMM 16MB Upgrade 203381 Kit AMI MegaRAID LVDS 438 Cache SIMM 32MB Upgrade 203383 Replaceable Parts Description Part Number AMI RAIDExpress762 1 CH No Cache Controller 030304 AMI RAIDExpress762 Cache SIMM 4MB Upgrade 082104 AMI RAIDExpress762 Cache SIMM 8MB Upgrade 082102 AMI RAIDExpress762 Cache SIMM 16MB Upgrade 082101 AMI RAID...

Page 129: ...C 3COM 3C905 TX 204 00001 NIC Intel PRO 100 030305 ADAPTEC AHA 2944UW HVD 130163 Memory Expansion Exploded View Upgrades Description Part Number 32 MB 1 DIMM ECC 203325 64 MB 1 DIMM ECC 203327 128 MB 1 DIMM ECC 203321 256 MB 1 DIMM ECC 203323 Replaceable Parts Description Part Number DIMM 32MB 100MHz SDRAM 082061 DIMM 64MB 100MHz SDRAM 082062 DIMM 128MB 100MHz SDRAM 082059 DIMM 256MB 100MHz SDRAM ...

Page 130: ...ble List Description Part Number CBL FDD 070170 CBL Wide Ultra SCSI 6 Connector 070981 CBL Narrow SCSI 4 conn 50 pin 070168 CBL Com2 Port 070984 CBL IDE 3 Connector 233 00015 Miscellaneous Description Part Number Kit USB Interface 203347 ...

Page 131: ...lem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips BIOS User s Information ...

Page 132: ...utlet Before doing the procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage CAUTION Operating your system with the side panels removed can damage your system components For proper cooling and airflow always replace the si...

Page 133: ...n boards fully seated in their connector slots on the system board Are all jumper settings on the system board correct For jumper information see the Configuring Your System chapter Are all jumpers and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If applicable ensure that there are no conflicts for example two option boards s...

Page 134: ...t the minimum hardware requirements for the software Refer to the software documentation Is the software an authorized copy Unauthorized copies often do not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly installed Were all necessary procedures followed ...

Page 135: ...f the problem recurs you may need to reformat the hard disk drive The drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable dirt in the keyboard if keyboard input is incorrect a marginal power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred relo...

Page 136: ...ipheral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system except the keyboard and video monitor 2 Make sure the system power cord is plugged into a properly grounded AC outlet 3 Make sure your video display monitor and keyboard are correctly connected to th...

Page 137: ...se there is a problem with the display puts out a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Information section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes The POST Tests table at the end of this chapter lists keys active durin...

Page 138: ...sence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn on briefly If not refer to Diskette Drive Activity Indicator Does Not Light in this chapter If a second diskette drive is installed does its activity indicator turn on briefly If not refer to Disket...

Page 139: ...y LED does not light Problems with application software The startup prompt Press F2 key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected The SSU does not boot Try the solutions in the order given If you cannot correct the problem contact your service representative for assistance Power LED Does Not Light Check the following Is the system operating normally...

Page 140: ...e video monitor switch settings correct Is the video monitor signal cable properly installed Is the onboard video controller enabled If you are using an option video controller board perform the following 1 Verify that the video controller board is fully seated in the system board connector 2 Run the SSU to disable the onboard video controller 3 Reboot the system for changes to take effect If ther...

Page 141: ... disk drives In addition there is a cooling fan that is an integral part of the power supply There are no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following Is AC power available at the wall outlet Is the system power cord properly connected to the system and the AC wall outlet Is the power connector for the coolin...

Page 142: ...esentative for assistance Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system check the following Are the power and signal cables to the drive properly installed Are all relevant switches and jumpers on the hard drive and adapter board set correctly Is the hard disk drive properly configured in the SSU Run the SSU to make sure that the hard...

Page 143: ... software installation and operation documentation for instructions on setting up and using the software Verify a different copy of the software to see if the problem is with the copy that you are using Make sure all cables are installed correctly Verify that the system board jumpers are set correctly Refer to the Configuring Your System chapter for jumper settings If other software runs correctly...

Page 144: ...reach the Boot Subsystem Group It is toward the end of the groups 7 Find and select the option that says Display F2 for Setup Message during POST 8 Press Enter to display the option menu 9 Select Enable and press Enter 10 If you are finished editing the settings for the system board press Esc This takes you back up to the main menu Step 3 11 Press Esc again to return to the main SSU menu 12 Select...

Page 145: ... information on removing the side cover You do not need to remove the system board from the chassis and you probably do not need to remove any add in boards 4 Locate the CMOS configuration jumper at the edge of the system board toward the front of the system Refer to the Configuring Your System chapter for information on the location of the CMOS jumper 5 Move the CMOS CLR jumper from the CMOS Prot...

Page 146: ...ake sure you have loaded the network drivers Check all cable connections Try another port on the hub Make sure you have the correct type of cable between the adapter and the hub Some hubs require a crossover cable while others require a straight through cable for more information on crossover cabling see your hub documentation The Activity LED doesn t light Make sure you ve loaded the correct netw...

Page 147: ... can be used to adjust the interrupt numbers for PCI devices For certain drivers it may be necessary to alter settings so that interrupts are not shared BIOS User s Information This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS Data Area and by displaying a me...

Page 148: ...Fixed disk is not working or not properly configured Check to see if the fixed disk is attached properly Run Setup to be sure the fixed disk type is correctly identified Incorrect Drive A type run SETUP or Incorrect Drive B type run SETUP Type of floppy drive is not correctly identified in Setup Invalid NVRAM media type Problem with NVRAM CMOS access Keyboard controller error The keyboard controll...

Page 149: ...ed the next time the system is booted Real time clock error Real time clock fails BIOS test May require board repair Shadow Ram Failed at offset nnnn Shadow RAM failed at offset nnnn of the 64K block at which the error was detected nnnn Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested System battery is dead Replace and run SETUP The CMOS clock battery indic...

Page 150: ...r occurs during POST BIOS displays a message on the video display screen and causes the speaker to beep as the message appears The POST Error Codes and Messages table is a list of the error codes and messages written at the start of each POST test POST Error Codes and Messages Code Error Message 0162 BIOS unable to apply BIOS update to processor 1 0163 BIOS unable to apply BIOS update to processor...

Page 151: ...d 0406 Warning IRQ not configured 0504 Resource Conflict 0505 Expansion ROM not initialized 0506 Warning IRQ not configured 0601 Device configuration changed 0602 Configuration error device disabled 8100 Processor 1 failed BIST 8101 Processor 2 failed BIST 8104 Processor 1 Internal Error IERR failure 8105 Processor 2 Internal Error IERR failure 8106 Processor 1 Thermal Trip failure 8107 Processor ...

Page 152: ...ed Code Error Message 810F Processor 2 failed FRB level 3 timer 8110 Server Management Interface failed to function 8120 IOP subsystem is not functional 8150 NVRAM Cleared by Jumper 8151 NVRAM Checksum Error NVRAM cleared 8152 NVRAM Data Invalid NVRAM cleared ...

Page 153: ...A System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration ...

Page 154: ...e procedures in this manual make sure that your system is powered off and unplug the AC power cord from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equipment damage Static Precautions An electrostatic discharge ESD can damage disk drives option boards and other components You can provide ESD protection by wearing an antistatic wr...

Page 155: ...er B attaches to a 50 pin 8 bit narrow SCSI connector interface capable of supporting two SCSI 5 25 inch removable media devices Also a 3 5 inch diskette drive is installed in all systems and interfaces separately to the system board Referring to the Figure below a 68 pin wide SCSI interface cable C is connected to the SCSI connector D in the lower middle of the system board This cable connects to...

Page 156: ... Disk Drives C Wide SCSI interface cable D Wide SCSI connector 68 pin E Diskette drive connector F Diskette drive G Diskette interface cable H Primary IDE connector I IDE Interface Cable J IDE CD ROM Drive K Narrow SCSI Connector L Narrow SCSI interface cable M Optional SCSI Removable Media Devices N System Board ...

Page 157: ...System Cabling A 5 Standard System Cable Routing WIDE SCSI CABLE 68 pins NARROW SCSI CABLE 50 pins IDE CABLE 40 pins OPTIONAL ...

Page 158: ...EXPRESS 762 Controller board to an existing system you must install and configure the controller You do not have change any cabling in your system Your system board recognizes the installation of the RAID controller Refer to Installing an Option Board in the Upgrades and Options chapter to install the controller Note Next Boot Status for the first Symbios SYM53C875 controller must be turned OFF if...

Page 159: ...B System Setup Utility System Setup Utility SSU Creating SSU Diskettes Running the SSU Exiting the SSU ...

Page 160: ... SSU works with any compliant configuration CFG or overlay OVL file supplied by the peripheral device manufacturer The I O baseboard includes CFG and OVL files The CFG file describes the characteristics of the board and the system resources that it requires The configuration registers on PCI and ISA Plug and Play add in boards contain the same type of information that is in a CFG file Some ISA boa...

Page 161: ...e it so that you can use the SSU If necessary you can disable the drive after you exit the SSU Information entered using the SSU overrides information entered using Setup Note Because of license restrictions the SSU diskette as created by the EXPRESSBUILDER CD ROM is not bootable In order to use this diskette you must make it bootable 1 Power on the system 2 If the diskette drive is disabled enabl...

Page 162: ... copy the diskette to a directory on your hard drive While in the directory type SSU and press Enter From diskette after installing your operating system Insert the SSU diskette in Drive A At the MS DOS prompt type a and press Enter to change to drive A Type SSU and press Enter 3 Follow the system prompts to load the SSU When the SSU title appears on the screen press Enter to continue 4 When the m...

Page 163: ...t actions each task performs For a new mode setting to take effect the user must exit the SSU and restart it Language this button lets you change the strings in the SSU to strings of the appropriate language For a new language setting to take effect you must exit the SSU and restart it Other this button lets you enable or disable the status bar located at the bottom of the SSU menu displays There ...

Page 164: ...trol by keeping the task as the center of operation until the user closes the task window There are three ways to launch a task In the SSU Main window double click on the task name under Available Tasks to display the main window for the selected task Highlight the task name and click on OK Use the tab and arrow keys to highlight the task name and press the spacebar System Setup Utility Main Menu ...

Page 165: ...Card Bus 00 dev 09 Multifunction Controller PCI Card Bus 00 dev 0A SCSI Controller PCI Card Bus 00 dev 0B Ethernet Controller PCI Card Bus 00 dev 0C VGA Controller PCI Card Bus 00 dev 0F Multifunction Controller PCI Card Bus 00 dev 10 Host Processor Bridge PCI Card Bus 00 dev 12 Host Processor Bridge PCI Card Bus 00 dev 13 Host Processor Bridge PCI Card Bus 00 dev 14 Host Processor Bridge PCI Card...

Page 166: ... RCA tries to resolve conflicts 1 From the SSU main window launch the RCA by selecting the Resources task under the RCA heading in the task box 2 When the RCA window appears click on the Define ISA Card button 3 To add or remove ISA card resources click on the appropriate resource buttons select the desired value and click on Add or Remove 4 After you complete the necessary information click on Sa...

Page 167: ... the cards This alerts you to any possible problems with that particular card in the current configuration To add an ISA card 1 Click on Add ISA Card in the RCA window 2 Specify the directory for the CFG file 3 Select the file and click on Ok To remove an ISA card 1 Select a valid ISA card in the Devices section of the RCA window 2 Click on Remove ISA Card Adding and Removing ISA Cards Window ...

Page 168: ...lected device along with possible choices and the resources associated with those choices displays To make a modification 1 Highlight the function in the Configuration window 2 Double click or press the space bar this updates the Choice and resource lists 3 Press the tab key to get to the Choice list and press Enter 4 Use the arrow keys to select a proper choice and press Enter again 5 If the choi...

Page 169: ...ions Use BIOS Setup Utility ON BOARD DISK CONTROLLER GROUP On board Floppy Controller Enable On board IDE Controller Enable Primary and Secondary ON BOARD COMMUNICATIONS DEVICE GROUP Serial Port 1 Configuration 3F8h IRQ4 Serial Port 2 Configuration 2F8h IRQ3 Parallel Port Configuration 378h IRQ7 Parallel Port Mode Extended Capabilities Port DMA 1 FLOPPY DRIVES GROUP Floppy Drive A Option 3 5 1 44 ...

Page 170: ...he System Resource Usage window This window shows what resources each device is consuming This information is useful for choosing resources if a conflict occurs Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen System Resource Usage Window ...

Page 171: ...wn in the Hard Drives list starting at the top of the list 3 To change the priority of an entry in either list select the entry and click on the Move UP or Move Down buttons 4 Click on the Save button to save the boot priority 5 Click on the Close button to return to the Main Menu Password Administration PWA Window The PWA configures administrator and user passwords and other security options 1 Fr...

Page 172: ...2 The following screen choices are available Screen Choice Description File Menu Loads saves and clears the Event Log data The Event Log data file is saved in either text or binary format depending on the output format selected under the Settings menu Selecting Exit returns you to the SSU Main Menu View Menu Views all events events by sensor type or events by event type The Event Log data file is ...

Page 173: ...tem Setup Utility B 15 Exiting the SSU Exiting the SSU causes all windows to close 1 Exit the SSU by opening the menu bar item File in the SSU Main window 2 Click on Exit or Highlight Exit and press Enter ...

Page 174: ......

Page 175: ...C Emergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP Window Phonebook Management Plug ins ...

Page 176: ... Port Configuration The following server operations are available from the Console Manager Connecting to remote servers Powering the server ON or OFF Resetting the server SEL viewer SDR viewer FRU viewer The Console Manager has a Phonebook which you use to connect to a selected server Referring to the above figure the Board Management Controller BMC in your server monitors system management events...

Page 177: ...P communicates with the server allowing the client to remotely reset or power the server up or down The client can also view the server s System Event Log SEL Field Replaceable Unit FRU information or Sensor Data Record SDR table In redirect state the EMP serves as a PC ANSI terminal window for BIOS console redirection Commands typed in this terminal window are transmitted through BIOS to the serv...

Page 178: ...ver s COM 2 port is configured for console redirect in BIOS The three EMP access modes are disabled pre boot and always active EMP Access Modes Server Configured for Console Redirect Mode Server is powered off During POST After OS boots Disabled Redirect window appears but is blank Redirect window Redirect window Pre boot EMP commands available Redirect window Inactive redirect window Always Activ...

Page 179: ...20 MB disk space Client Configuration The EMP will support all COM ports on the client system along with any Windows NT 95 compatible modem Server Configuration The EMP requires the server s COM 2 port to be connected to an external modem or directly connected to a serial cable Direct Connect Configuration A null modem serial cable is needed Connect one end of the cable into the COM 2 port of serv...

Page 180: ...et up the EMP password anyone can access the EMP by clicking OK through the password prompt In the EMP Password area of the System Management Submenu type in a password of up to 8 alphanumeric characters If a beep is heard the password was not accepted and a different password must be entered EMP Access Modes Choose either Disabled Pre boot or Always Active depending on the type of EMP access need...

Page 181: ...cess server control operations and to launch the management plug ins from At the top of the GUI is the menu and tool bar These provide the options to initiate plug ins and other support features A status bar at the bottom displays connection information like server name line status and mode Toolbar The tool bar buttons of the EMP main window combine server control and management plug in options av...

Page 182: ...ected the status bar says Connected Otherwise the line is blank EMP Main Menu File Exit Exits the EMP Connect Disconnect disconnects the server connection Re Connect raises the connect dialog A list of the five most recent connections can click on one of the five servers most recently connected to A connection to the selected server is initiated Action Power On Off powers the server on or off with...

Page 183: ...ed to a server initiating connection generates a warning message It lets you know that the existing connection will be terminated if you continue trying to initiate the new connection You are prompted to enter the EMP password whenever a connection is attempted Connect Dialog Options available in the dialog are Line Selection you can specify whether to use a direct connection or dial up modem conn...

Page 184: ...lp displays dialog level help information Power On Off Selecting Power On Off from the Action menu allows you to power the server on or off with post power up options It generates the Power on off dialog Power On Off Dialog Options available in the dialog are Power ON powers on the server Power OFF powers off the server This option is not allowed if the server is configured in RESTRICTED mode for ...

Page 185: ...g are System Reset resets the server with the selected post reset options This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations Option Group sets the post reset option that will be effective after reset The options are EMP active or BIOS redirection The default selection is EMP active Cancel exits the dialog without any action taken Help displays dialog le...

Page 186: ...red Operation New lets you make a new entry in the phonebook Selecting this option clears the Server and Phone No fields You must click Save for the entry to be added to the phonebook Modify lets you edit an existing entry You select an existing entry from the Server dropdown edit box and modifies the existing phone number before selecting this option Click Save in order to store this entry in the...

Page 187: ...ext or binary format Close the SEL viewer Exit the EMP SEL Viewer Menu Options The following menu options are found on the SEL viewer menu bar File Open you can view SEL data from a previously saved file if it was stored in binary format Selecting the Open menu item allows you to specify a filename under which the data is found The default filename is SELLOG DAT If the file cannot be opened the pr...

Page 188: ...ange several operating parameters for the SEL viewer This menu displays the following suboptions Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SEL records Output Text Binary determines whether SEL data will be saved to the file in binary format or verbose format Window gives options for displaying currently open windows Help provides version information for the SE...

Page 189: ...by the server Settings lets you change operating parameters for the SDR viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying SDR records Window gives options for displaying currently open windows Help provides version information for the SDR viewer and provides help topics on the EMP FRU Viewer The FRU viewer allows you t...

Page 190: ...s board and product information FRU Info displays the FRU summary information as returned by the server Settings lets you change operating parameters for the FRU viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying FRU records Window gives options for displaying currently open windows Help provides version information for...

Page 191: ...Main Power Auxiliary Power non ATX Connector Diskette Drive Front Panel AT Style Front Panel Fan Interface Server Management IMB VGA Video Port Keyboard and Mouse Parallel Port Serial Ports A and B RJ 45 Network Narrow SCSI Wide SCSI IDE ISA PCI ...

Page 192: ...module SMM connector C ATX power connector O Narrow SCSI connector D Diskette drive connector P Wide SCSI connector E Main power connector Q Chassis intrusion connector F Hard drive LED connector R USB header G Front panel connector 16 pin S RJ 45 network connector H Speaker connector T Serial port 2 header I AT front panel connector U VGA monitor port J System fan connector fan1 V Parallel port c...

Page 193: ...lack 8 PWR OK Grey 18 5 VDC White 9 5 VSB Purple 19 5 VDC Red 10 12 VDC Yellow 20 5 VDC Red Main Power Connector Main Power Connector Pinout hPin Signal Wire Color Pin Signal Wire Color 1 5 VDC Red 7 COM Black 13 5 VDC Red 19 COM Black 2 5 VDC Red 8 COM Black 14 5 VDC Red 20 COM Black 3 5 VDC White 9 COM Black 15 5 VDC Red 21 COM Black 4 12 VDC Blue 10 3 3 VDC Orange 16 5 VDC Red 22 3 3 VDC Orange...

Page 194: ...S_ON Green 10 COM Black 11 5 VSB Purple 12 Key None 13 Not connected None 14 COM Black Diskette Drive Diskette Drive Connector Pinout Pin Signal Pin Signal 1 GND 18 FD_DIR_L 2 FD_DENSEL 19 GND 3 GND 20 FD_STEP_L 4 N C 21 GND 5 Key 22 FD_WDATA_L 6 FD_DRATE0 23 GND 7 GND 24 FD_WGATE_L 8 FD_INDEX_L 25 GND 9 GND 26 FD_TRK0_L 10 FD_MTR0_L 27 FD_MSEN0 11 GND 28 FD_WPROT_L 12 FD_DR1_L 29 GND 13 GND 30 FD...

Page 195: ...I2C Data line 14 GND 15 I2C Clock line 16 GND AT Style Front Panel Connector AT Style Front Panel Connector Pinout Pin Signal 1 Power button 2 GND 3 5V 4 Key 5 HD LED 6 5V 7 5V 8 NC 9 GND 10 GND 11 Reset button Fan Interface 7KH V VWHP ERDUG KDV IRXU SLQ VKURXGHG DQG NH HG IDQ FRQQHFWRUV 7ZR DUH ORFDWHG QH W WR WKH SURFHVVRU VRFNHWV RQH IRU HDFK SURFHVVRU IRU D WDFKRPHWHU IDQ KHDW VLQN Note Heatsi...

Page 196: ... lock signal 9 CPU_NMI Non maskable interrupt indication 10 VCC3 3 3V power supply status input 11 RST_SFC_L System board reset signal from Server Monitor Module 12 GND Ground 13 GND Ground 14 Reserved N A 15 SECURE_MODE_BMC Secure mode indication 16 GND Ground 17 SFC_CHASSIS_INSTRUSION_L Chassis intrusion indication 18 Reserved N A 19 Reserved N A 20 GND Ground 21 Reserved N A 22 Reserved N A 23 ...

Page 197: ...O HTXLYDOHQW Keyboard and Mouse Connector Pinouts Pin Keyboard signal Pin Mouse signal 1 KEYDAT 1 MSEDAT 2 NC 2 NC 3 GND 3 GND 4 FUSED_VCC 5 V 4 FUSED_VCC 5 V 5 KEYCLK 5 MSECLK 6 NC 6 NC Parallel Port Parallel Port Connector Pinout Pin Signal Pin Signal 1 STROBE_L 10 ACK_L 2 Data bit 0 11 Busy 3 Data bit 1 12 PE 4 Data bit 2 13 SLCT 5 Data bit 3 14 AUFDXT_L 6 Data bit 4 15 ERROR_L 7 Data bit 5 16 ...

Page 198: ...ear to send 7 DTR Data terminal ready 8 RIA Ring indication active 9 GND Ground 10 NC No connect RJ 45 Network RJ 45 Network Connector Pinout Pin Signal Description 1 TX Transmit data plus the positive signal for the TD differential pair contains the serial output data stream transmitted onto the network 2 TX Transmit data minus the negative signal for the TD differential pair contains the same ou...

Page 199: ...ND 5 GND 30 GND 6 SCD2_L 31 GND 7 GND 32 SATN_L 8 SCD3_L 33 GND 9 GND 34 GND 10 SCD4_L 35 GND 11 GND 36 SBSY_L 12 SCD5_L 37 GND 13 GND 38 SACK_L 14 SCD6_L 39 GND 15 GND 40 SRESET_L 16 SCD7_L 41 GND 17 GND 42 SMSG_L 18 SCDP_L 43 GND 19 GND 44 SSEL_L 20 GND 45 GND 21 GND 46 SCD_L 22 GND 47 GND 23 RESERVED 48 SREQ_L 24 RESERVED 49 GND 25 NC 50 SIO_L ...

Page 200: ...WR 52 TERMPWR 19 NC 53 NC 20 34 GND 54 GND 35 SCD12_L 55 SATN_L 36 SCD13_L 56 GND 37 SCD14_L 57 SBSY_L 38 SCD15_L 58 SACK_L 39 SCDPH_L 59 RESET_L 40 SCD0_L 60 SMSG_L 41 SCD1_L 61 SSEL_L 42 SCD2_L 62 SCD_L 43 SCD3_L 63 SREQ_L 44 SCD4_L 64 SI O_L 45 SCD5_L 65 SCD8_L 46 SCD6_L 66 SCD9_L 47 SCD7_L 67 SCD10_L 48 SCDP_L 68 SCD11_L ...

Page 201: ... CSEL 1 KΩ p d 9 DD4 29 IDEDAK_L 10 DD11 30 GND 11 DD3 31 IDEIRQ 12 DD12 32 Reserved N C 13 DD2 33 IDESA1 14 DD13 34 PDIAG_L tied to GND 15 DD1 35 IDESA0 16 DD14 36 IDESA2 17 DD0 37 IDECS1_L 18 DD15 38 IDECS3_L 19 GND 39 IDEHDACT_L 20 Keyed 40 GND I QR GULYHV DUH SUHVHQW WKHUH VKRXOG EH QR FDEOH FRQQHFWHG I RQO RQH GULYH LV LQVWDOOHG LW PXVW EH FRQQHFWHG DW WKH HQG RI WKH FDEOH ...

Page 202: ...IOCHRDY B10 GND C3 LA22 D3 IRQ10 A11 AEN B11 SMEMW_L C4 LA21 D4 IRQ11 A12 SA19 B12 SMEMR_L C5 LA20 D5 IRQ12 A13 SA18 B13 IOW_L C6 LA19 D6 IRQ15 A14 SA17 B14 IOR_L C7 LA18 D7 IRQ14 A15 SA16 B15 DACK3_L C8 LA17 D8 DACK0_L A16 SA15 B16 DRQ3 C9 MEMR_L D9 DRQ0 A17 SA14 B17 DACK1_L C10 MEMW_L D10 DACK5_L A18 SA13 B18 DRQ1 C11 SD8 D11 DRQ5 A19 SA12 B19 REFRESH_L C12 SD9 D12 DACK6_L A20 SA11 B20 BCLK C13 ...

Page 203: ...A45 3 3 V B45 AD14 A15 RST_L B15 GND A46 AD13 B46 GND A16 5 V B16 PCICLK A47 AD11 B47 AD12 A17 GNT_L B17 GND A48 GND B48 AD10 A18 GND B18 REQ_L A49 AD9 B49 GND A19 Reserved B19 5 V A50 KEY B50 KEY A20 AD30 B20 AD31 A51 KEY B51 KEY A21 3 3 V B21 AD29 A52 CBE0_L B52 AD8 A22 AD28 B22 GND A53 3 3 V B53 AD7 A23 AD26 B23 AD27 A54 AD6 B54 3 3 V A24 GND B24 AD25 A55 AD4 B55 AD5 A25 AD24 B25 3 3 V A56 GND ...

Page 204: ......

Page 205: ...hat allows you to install circuit cards backup A copy of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock and the configuration information when the computer s power is removed base memory An area of memory between 0 and 640 kilobytes baud rate The speed...

Page 206: ...ory A very fast limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor CD ROM drive Compact Disk ROM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video display system that provides low resolution text and gr...

Page 207: ...computer uses unless you instruct it otherwise For example when powering up the computer will boot from the default drive density The capacity of information bytes that can be packed onto a storage device such as a floppy disk device driver A software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data o...

Page 208: ...e Read Only Memory A type of memory device that is usually used to store system BIOS code This code can be erased with ultraviolet light but is not lost when the computer is powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and o...

Page 209: ...lso contains information about the hardware in the computer IDE Integrated Drive Electronics A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card interface A connection between the computer and a peripheral device that enables them to exchange data See also parallel port and serial port ISA Industry Standard Architecture An indus...

Page 210: ...nterface that provides greater I O bandwidth device connectivity data reliability and longer cable lengths for Ultra2 SCSI hard disk drives M Megabyte 1 048 576 bytes See also byte math coprocessor An IC that works with the microprocessor to speed up mathematical calculations memory The circuitry in your computer that stores data and programs See also EMS extended memory RAM and ROM microprocessor...

Page 211: ...parallel device such as a parallel printer partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives password A security feature that prevents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting da...

Page 212: ...ROM Read Only Memory A type of memory device that usually is used to store system BIOS code This code cannot be altered and is not lost when the computer is powered off See also BIOS EPROM and flash EPROM RS 232C port An industry standard serial port See also serial port S save To store information on a floppy disk hard disk magnetic tape or some other permanent storage device SCSI Small Computer ...

Page 213: ...RAM Static RAM A temporary storage area for data and programs This type of memory does not need to be refreshed but it is lost when the computer is powered off See also NVRAM and RAM SSU System Setup Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system and is used to read the System Event Log SVGA Super...

Page 214: ...10 Glossary V VGA Video Graphics Array A type of video display system that provides high resolution text and graphics on analog color monitors ...

Page 215: ...any components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit The serial number of the system board is located along the left side of the board near the PCI expansion slot covers The location of serial ...

Page 216: ...2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Optional RAID Controller Network Controller 1 Network Controller 2 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 ...

Page 217: ...xx ...

Page 218: ...904472 ...

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