NEC Express5800/R120g, Maintenance Manual

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5. Troubleshooting
Express5800/R120g-2E, T120g Maintenance Guide 42
Chapter 1 Maintenance
5.7
Problem of OS Operation
[?] Windows operation is unstable

Have you installed Starter Pack?
→
See " Installation Guide (Windows) " to install Starter Pack.
If you restore the Windows from a backup tool, Starter Pack is needed to install again.
[?] Cannot turn the power OFF at the blue screen (STOP error screen)
→ Perform the forced shutdown (continue to press the power switch at least four seconds) to turn off the
server.
[?] Unable to connect to a network

Is the cable connected properly?
→ Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure
that the cable conforms to the network interface standards.

Are BIOS settings correct?
→ Check the BIOS settings with BIOS Setup Utility.

Have you completed protocol and services settings?
→ Confirm that the network driver for the server has been installed and various settings, such as TCP/IP
protocol, have been properly specified.

Are transfer rate settings correct?
→ Confirm that the transfer rate and duplex mode are the same as those of the connecting hubs.