5. Troubleshooting
Express5800/R120f-1M, R120f-2M Maintenance Guide
33
Chapter 1 Maintenance
To change the disk format, you need to delete the disk contents stored on the partition in which
the OS is to be installed and create a new partition in advance. Back up necessary user-created
data before creating the partition.
Did you configure the RAID Controller?
→
For the RAID System, use EXPRESSBUILDER or a RAID Configuration Utility (Off-line Utility) to
properly configure the RAID Controller before installing OS.
Did you create a Logical Drive?
→
For the RAID System, create a Logical Drive using EXPRESSBUILDER or a RAID Configration Utility
(Off-line Utility) to install OS.
[?]
Unable to install Windows
Have you checked precautions for installation?
→
For installing OS, refer to "
Installation Guide (Windows)
".
[?]
A product key was not requested
For Windows Server 2008 R2/Windows Server 2008
→
If you install using the backup DVD-ROM, entering the product key is not required.
[?]
The following devices are indicated as faulty devices in a Windows Server 2012 R2 / Windows Server 2012
Server Core installation environment:
•
SM Bus Controller
•
Base System Device
•
System Interrupt Controller
•
Performance Counters
•
PCI Device
→
There is no operational problem.
[?]
The keyboard or mouse does not work:
→
When the keyboard or mouse is connected to the port that supports USB3.0, this error occurs. Connect
them to the USB 2.0 port. Refer to
Chapter 1
(
4. Names and Features of Component
) in User’s Guide.