NEC Express5800/R120e-1M Instruction Manual Download Page 40

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5. Troubleshooting

Express5800/R120e-1M, R120e-2M Maintenance Guide

Chapter 1 Maintenance

[?]

Unable to access the (internal or external) SCSI devices

Is the SCSI device supported for use with the server?

→

Operation of any SCSI device that is not authorized by NEC is not guaranteed.

Are the optional SCSI controllers properly configured?

→

If the optional SCSI controller board is installed and connecting SCSI devices, use the BIOS Setup utility

to configure the SCSI devices correctly. For details, refer to the manual that comes with the optional

SCSI controller board.

Are SCSI devices settings correct?

→

If the server connects to external SCSI devices, SCSI ID and SCSI terminator need to be configured.

For details, refer to the manual that comes with the SCSI devices.

Summary of Contents for Express5800/R120e-1M

Page 1: ...2 01 104 01 August 2013 First Edition NEC Corporation 2013 Express5800 R120e 1M R120e 2M EXP291 292 Maintenance Guide Model Number R120e 1M N8100 2073F R120e 2M N8100 2072F Chapter 1 Maintenance Chapt...

Page 2: ...ptions connection of peripheral devices and ideal location for this server Chapter 3 Setting Up Your Server System BIOS configurations and summary of EXPRESSBUILDER PDF Chapter 4 Appendix Specificatio...

Page 3: ...Maintenance 18 2 1 Checking and Applying Updates 18 2 2 Checking Alerts 18 2 3 Checking STATUS LED 19 2 4 Backup 19 2 5 Cleaning 19 2 5 1 Cleaning the server 20 2 5 2 Cleaning the tape drive 20 2 5 3...

Page 4: ...1 Starting Offline Tools 55 9 2 Features of Offline Tools 56 9 3 Console less feature 57 9 3 1 How to remotely control 57 9 3 2 Preparation 57 Chapter 2 Convenient Features 58 1 System BIOS 59 1 1 St...

Page 5: ...117 8 4 BMC Configuration 117 8 5 NEC ExpressUpdate Agent 117 9 NEC Product Info Collection Utility 118 9 1 Usage 118 10 Universal RAID Utility 119 10 1 Creating Logical Drive of RAID 6 119 11 Expres...

Page 6: ...occur Note Indicates items that must be confirmed when handling the server or operating software Tips Indicates information that is helpful to keep in mind when using this server Optical disk drives T...

Page 7: ...ument Official names of Windows Widnows Server 2012 Standard Windows Server 2012 Widnows Server 2012 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise...

Page 8: ...emarks or trademarks of Adaptec Inc of the United States LSI and the LSI logo design are trademarks or registered trademarks of LSI Corporation Adobe the Adobe logo and Acrobat are trademarks of Adobe...

Page 9: ...ROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOS...

Page 10: ...entation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada CE Australia and New Zealand Statement This is a Class A product In domestic environment this...

Page 11: ...rtain Hazardous Substances in Electrical and Electronic Equipment adopted by Order 1057 of Cabinet of Ministers of Ukraine The Product is in conformity with the requirements of Technical Regulation on...

Page 12: ...R120e 2M Maintenance Guide 12 Ukrainian 1057 2 1 Pb 0 1 1000 2 Cd 0 01 100 3 Hg 0 1 1000 4 Cr 6 0 1 1000 5 PBB 0 1 1000 6 PBDE 0 1 1000 Russian 1057 2 1 Pb 0 1 1000 2 Cd 0 01 100 3 Hg 0 1 1000 4 Cr 6...

Page 13: ...errors or omissions please contact your retailer 5 Regardless of these 4 items NEC Corporation assumes no responsibility for effects resulting from operations 6 The sample values used in this document...

Page 14: ...Information Describes how to collect information about the location where a failure occurred and its cause when the server malfunctions See this section in case of a failure 5 Troubleshooting Describ...

Page 15: ...ement information to any third parties Important NEC assumes no liability for data leakage Data seems to be erased when you empty Recycle Bin of Windows or run the format command of the operating syst...

Page 16: ...ted period of time and require replacement For stable operation of the server NEC recommends you regularly replace these components Contact your sales representative for information on replacement or...

Page 17: ...No dew condensation is permitted Tips Make backup copies of important data stored in the hard disk drive 1 Remove the media from the optical disk drive 2 Power off the server POWER LED goes off 3 Unp...

Page 18: ...ces on our website We recommend you to apply the latest update always NEC corporate site http www nec com Support Downloads NEC also provides ExpressUpdate that helps you to download and install the u...

Page 19: ...y back up the data on HDD If a RAID system has been configured on your system back up the RAID configuration data We also recommend that you back up it after a rebuilt required due to HDD failure For...

Page 20: ...uted with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prepared in step 4 6 Soak a soft cloth in water squeeze it firmly and wipe the server with it once...

Page 21: ...e occurred follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 See Chapter 1 5 Troubleshooting If you find a symptom similar to your problem take the...

Page 22: ...has occurred a message may appear indicating virtual memory shortage Ignore this message and proceed with starting the system Restarting the system may result in an inability to properly dump the data...

Page 23: ...press5800 R120e 1M R120e 2M Maintenance Guide 23 Chapter 1 Maintenance 2 Click Control Panel from Settings 3 Click System and Security of Control Panel 4 Click Administrative Tools and then click View...

Page 24: ...pplication records events related to running applications Security records events related to security System records events that occur in Windows system components 6 Click Save All Events As from Acti...

Page 25: ...from Control Panel 2 Select the type of log in Windows Logs Application records events related to running applications Security records events related to security System records events that occur in...

Page 26: ...r system error or stall occurs restart the system and then follow the procedure below 4 2 1 Windows Server 2012 1 Click Search on the charm bar You can directly choose Run on the menu that appears whe...

Page 27: ...Process Dump File in Installation Guide Windows 4 4 Collecting Memory Dump If an error occurs the dump file should be saved to acquire necessary information You can specify any location for saving th...

Page 28: ...r Refer to the manual that comes with the UPS for details Power supply to the server may be linked with UPS using the BIOS Setup utility Did you press the power switch Press the power switch on the fr...

Page 29: ...ops processing In such a case reboot the server Do not perform any keyboard or mouse operation until the BIOS start up message appears after you reboot the server Are memory and PCI devices supported...

Page 30: ...ed to get the hardware parameters on the motherboard Check if EXPRESSBUILDER is for this computer or if the motherboard has failed Contact your sales representative Failed to find a file Failed to ope...

Page 31: ...o Installation Guide Windows A product key was not requested For Windows Server 2008 R2 Windows Server 2008 If you install using the backup DVD ROM entering the product key is not required If installi...

Page 32: ...For details refer to the Microsoft website below http support microsoft com kb 2530901 ja Japanese only When Windows Server 2008 R2 is installed while several disks are connected the system partition...

Page 33: ...the Telnet Service according to the following procedure How to install the Telnet Service 1 Click Run on Start menu 2 Enter tlntsvr service in the Open box and then click OK 3 Click Start menu point t...

Page 34: ...action has been taken the RAID Controller may be faulty Contact the maintenance service company with which you signed up or the dealer where you purchased the product Are Hard Disk Drives properly in...

Page 35: ...08 with the unauthenticated license Select Get genuine now and proceed license authentication The above message is an example of request for license authentication The message displayed on screen may...

Page 36: ...cal Drive Critical or Degraded Replace the failed Hard Disk Drive with new one and then perform Rebuild Is the Logical Drive RAID0 RAID0 has no data redundancy and therefore Consistency Check is disab...

Page 37: ...es not have a battery Are the cable between the battery pack and battery board and the control cable between the battery board and battery connector connected correctly Connect the cables correctly Is...

Page 38: ...controller name run the following command stored in the EXPRESSBUILDER DVD and reboot the system Windows Server 2012 EXPRESSBUILDER DVD 002 win winnt ws2012 elxfc friendlyname exe Windows Server 2008...

Page 39: ...s to make correct settings Some devices connected to the serial or parallel port or USB port may require I O port address or operation mode settings Refer to the manual that comes with the device to m...

Page 40: ...e the optional SCSI controllers properly configured If the optional SCSI controller board is installed and connecting SCSI devices use the BIOS Setup utility to configure the SCSI devices correctly Fo...

Page 41: ...djusts time such as NTP Network Time Protocol Server the system time may differ from actual time In this case use NTP server or disable Windows Time Service Fails to be recognized on network Is the ca...

Page 42: ...w Control are specified as anything other than Disabled If the value of Jumbo Packet is set larger than the recommended value communication performance may be degraded There are RX dropped packets whe...

Page 43: ...may not appear depending on the system registry setting or the timing to set the DVD CD In such a case select My Computer from Explorer and double click the icon of the set DVD drive Some menu items a...

Page 44: ...ject a disk using the eject button Eject the disk in the following procedure 1 Press the power switch to turn off the server POWER SLEEP LED is off 2 Use a 100 mm long metal pin that is 1 2 mm in diam...

Page 45: ...correctly you can recover it using the feature of the Windows installation disc To run this feature start the installation disc and then choose Repair your computer in Windows Setup wizard We recommen...

Page 46: ...in memory and restarts the server Note To reset the server when it does not halt make sure that no processing is in progress 7 2 BMC Reset Press BMC RESET Switch only if a problem occurs in EXPRESSSC...

Page 47: ...7 Resetting and Clearing the Server Express5800 R120e 1M R120e 2M Maintenance Guide 47 Chapter 1 Maintenance R120e 1M R120e 2M BMC RESET Switch BMC RESET Switch...

Page 48: ...to hold POWER Switch of the server for at least 4 seconds The power is forcibly turned off To turn on the power back again wait at least 30 seconds after turning off the power Note If the remote power...

Page 49: ...r switch You can also clear the password of BIOS Setup Utility SETUP by using the jumper switch Tips When the server works correctly use the BIOS setup utility SETUP to recover the settings to the fac...

Page 50: ...in User s Guide Make sure to complete installation Do not get your fingers caught Avoid installing under extreme temperature conditions Important Take anti static measures before operating the server...

Page 51: ...the position of Clear Password Jumper 3 Change the jumper switch to the Clear position 4 Close Top Cover and press POWER Switch 5 POST halts with the following error message ERROR 8007 Password Clear...

Page 52: ...p and Exit of System Diagnostics Start up System Diagnostics in the following procedure If the server is running shutdown the system 1 Start up EXPRESSBUILDER and select Tool menu from Boot menu For i...

Page 53: ...lt in the Test summary window is highlighted in red and Abnormal End is displayed in the result on the right side Move the cursor to the test that detected the error and press Enter key Take notes abo...

Page 54: ...Maintenance Guide 54 Chapter 1 Maintenance Option Optional features can be used from this menu Reboot Reboots the hardware 4 Select Reboot in Enduser Menu The server restarts Remove EXPRESSBUILDER DVD...

Page 55: ...peripheral devices such as display unit and then the server 2 Press F4 key while the message below is displayed Press F2 SETUP F3 Internal flash memory F4 ROM Utility F12 Network 3 Keyboard Selection...

Page 56: ...Utility occurs After starting up the Off line Maintenance Utility the following features are available to run IPMI Information Viewer Displays System Event Log SEL Sensor Data Record SDR and Field Re...

Page 57: ...emote KVM see EXPRESSSCOPE Engine 3 User s Guide in EXPRESSBUILDER Note Connect the LAN cable to the connector on management LAN port Or if Shared BMC LAN feature is used connect the LAN cable to the...

Page 58: ...es the RAID configuration utility installed in the server 6 Details of EXPRESSBUILDER Describes the EXPRESSBUILDER attached to the server 7 EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3 8 NEC...

Page 59: ...ft of the screen Press F2 SETUP a different message may appear depending on the environment If you press F2 SETUP will start after POST and the Main menu appears You can also start SETUP by pressing F...

Page 60: ...ayed display only If no password is set Administrator is displayed Memory Information Total Memory Information Only The total capacity of installed memory is displayed display only System Language Eng...

Page 61: ...aranteed operating range temperature 10 C to 35 C humidity 20 to 80 Check the system clock monthly Additionally if you implement the server in a system that requires highly accurate time use of a time...

Page 62: ...her Adjacent Cache Line Prefech Disabled Enabled Set the optimal access from memory to cache to either Enabled or Disabled Execute Disable Bit Disabled Enabled Enable or disable Execute Disable Bit fe...

Page 63: ...1 System BIOS Express5800 R120e 1M R120e 2M Maintenance Guide 63 Chapter 2 Convenient Features a Processor Information submenu...

Page 64: ...ssor 1 or not is displayed Hyper Threading Information Only Whether the Hyper Threading Technology is supported or not on Processor 1 is displayed Processor 2 CPUID Information Only ID or Processor 2...

Page 65: ...tate Limit C0 C2 C6 C7 No Limit Specify the upper limit for Package C State of processor EIST Disabled Enabled Enable or disable the Enhanced Intel SpeedStep Technology feature This option is displaye...

Page 66: ...on memory is cleared and all DIMMs are reconfigured at the next startup No is automatically selected after DIMMs are reconfigured Memory Frequency Limit Auto 800 MHz 1066 MHz 1333 MHz 1600 MHz 1866 M...

Page 67: ...ayed when mirroring feature is available in the current memory configuration Sparing Information Only Supported is displayed when sparing feature is available in the current memory configuration CPU1_...

Page 68: ...Disabled Auto Specify energy saving level of Active State Power Management When Auto is selected an appropriate level is automatically specified When Force L0s is selected the energy saving level is...

Page 69: ...d Enabled Enable or disable the on board LAN controller LAN1 Option ROM Scan Disabled Enabled Enable or disable the option ROM SCAN for on board LAN 1 LAN2 Option ROM Scan Disabled Enabled Enable or d...

Page 70: ...ons see the table below Option Parameter Descriptions Target Link Speed Limit Auto 2 5 GT s 5 0 GT s Specify the upper limit of link speed of onboard PCI device PCIXX Slot Link Speed Limit 2 5 GT s 5...

Page 71: ...Event Timer This feature may not be supported depending on OS VT d Disabled Enabled Enable or disable Intel R Virtualization Technology for Directed I O feature Virtualization of I O feature This opti...

Page 72: ...t has on the left move the cursor to it and then press the Enter key to show its submenus For details about the options see the table below Option Parameter Descriptions SATA Information SATA Mode Dis...

Page 73: ...Convenient Features a SATA Information submenu For details about the options see the table below display only Option Parameter Descriptions SATA Port0 SATA Port1 SATA Port2 SATA Port3 SATA Port4 Info...

Page 74: ...the menu screen shown below For details about the options see the table below Option Parameter Descriptions Device Reset Timeout 10 sec 20 sec 30 sec 40 sec Specify the timeout period when Start Unit...

Page 75: ...7 Serial Port Configuration submenu From the Advanced menu select Serial Port Configuration and then press the Enter key to display the menu screen shown below From BIOS Redirection Port select Seria...

Page 76: ...4 IRQ 3 Specify the interrupt for serial port B Console Redirection Settings BIOS Redirection Port Disabled Serial Port A Serial Port B Enable or disable the console redirection feature for the specif...

Page 77: ...the Enter key to show its submenus Then configure the settings Select Administrator Password or User Password and then press the Enter key to display the screen where you can register change the passw...

Page 78: ...is displayed With this password access to SESTUP menus is limited The user password can be set when SETUP is started by administrative right or user right Security Configuration Password On Boot Disab...

Page 79: ...enance Guide 79 Chapter 2 Convenient Features 1 Trusted Computing submenu From the Security menu select Trusted Computing and then press the Enter key to display the menu screen shown below If you ena...

Page 80: ...1 System BIOS Express5800 R120e 1M R120e 2M Maintenance Guide 80 Chapter 2 Convenient Features If TXT Support is enabled the following screen is displayed...

Page 81: ...option can be selected when TPM State is set to Enabled Current TPM Status Information TPM Enabled Status Enabled Disabled TPM Active Status Activated Deactivated TPM Owner Status Owmed UnOwned Curren...

Page 82: ...ct PCI PERR Assert NMI on SERR Disabled Enabled Enable or disable feature to detect PCI SERR FRB 2 Policy Retry 3 Times Disable FRB2 Timer Always Reset Specify how the system should operate if FRB lev...

Page 83: ...lines for BMC Baseboard Management Controller Post Error Pause Disabled Enabled Enable or disable the feature to suppress OS booting when POST detects an error until user s response is made When set t...

Page 84: ...rmation Only The part number of chassis is displayed Chassis Serial Number Information Only The serial number of chassis is displayed Onboard LAN1 MAC Information Only The MAC addoress of onboard LAN1...

Page 85: ...fy the delay time within the range between xx and 600 seconds The minimum configurable time is displayed when executing Load Setup Defaults This menu appears when Manually Setting is specified for Pow...

Page 86: ...e with the AC LINK setting AC LINK setting System status before AC power was turned off Stay Off Last State Power On Operating DC power is ON Off On On Abort DC power is also OFF Off Off On Forced shu...

Page 87: ...edirection Port is enabled this option is shown as Unavailable and inaccessible run with Disabled state automatically Bootup Numlock State On Off Enable or disable Numlock feature of keyboard Setup Pr...

Page 88: ...vice is newly connected the priority lowest in its BBS Priorities is assigned to that device If a bootable device is disconnected from the server the relevant device is removed from BBS Priorities Whe...

Page 89: ...ally reboots b Discard Changes and Exit The SETUP utility closes without saving the changes in NVRAM The setting at startup of SETUP utility is retained After the SETUP utility closes the system autom...

Page 90: ...guration Use this tool when setting system configuration information to BMC This section describes the features of BMC Configuration 2 1 Starting BMC Configuration 1 Keyboard type selection is display...

Page 91: ...on to BMC If you select OK after you change the values the set values are applied to BMC Refer to 2 3 Setting BMC Configuration for details 2 Clear BMC SEL You can erase BMC SEL System Event Log Refer...

Page 92: ...efer to 2 3 2 User Management for details 3 Mail Alert You can view E mail alert issued from BMC and change parameter setting Refer to 2 3 3 Mail Alert for details 4 SNMP Alert You can view SNMP alert...

Page 93: ...ed of 100 Mbps 10Mbps Full Connecting by Full Duplex at speed of 10 Mbps 10Mbps Half Connecting by Half Duplex at speed of 10 Mbps Auto Negotiation BMC MAC Address MAC Address of BMC is displayed DHCP...

Page 94: ...bled When set to Shared BMC LAN the system OS LAN port also transmits or receives data Thus the network performance may be reduced due to load of system LAN or BMC LAN 3 If an illegal value is specifi...

Page 95: ...Active Directory Property Active Directory Authentication Enable or disable Active Directory authentication Disable User Domain Name Specify the user domain name 5 6 Blank Timeout Specify timeout peri...

Page 96: ...9 ASCII characters excluding blank quotation ampersand question mark equal sign and can be used 4 Privileges are defined as follows Administrator User who has administrator right All operations are al...

Page 97: ...To 2 Select Enable Disable of To 2 1 Disable To 2 E Mail Address Specify the mail address of To 2 2 3 Blank To 3 Select Enable Disable of To 3 1 Disable To 3 E Mail Address Specify the mail address o...

Page 98: ...nding an alert by mail 10 1 When Mail Alert is enabled at least one addresses should be enabled 2 Can be specified only when To X is set to Enable 3 Up to 255 characters including alphanumeric hyphen...

Page 99: ...eiver 5 0 0 0 0 Alert Reciever3 Enable or disable tertiary receiver 4 Disable IP Address3 Specify the IP Address of tertiary receiver 5 0 0 0 0 Alert Level Alert Level Specify the kind of event to ale...

Page 100: ...lative Absoluite Relative Keyboard Language Select a keyboard language Japanese JP English US French FR German DE English US Remote Media Encryption Enable or disable encryption Enable Remote CD DVD N...

Page 101: ...rottling Shows Current Maximum Minimum Average CPU throttling rate 2 Memory Throttling Shows Current Maximum Minimum Average memory throttling rate 2 3 Configuration Aggressive Mode Enable or disable...

Page 102: ...cores to be disabled Allowable values are between 0 and Number of maximum cores 1 8 0 1 These values are reference purpose only Each value might be different from the actual value which depends on yo...

Page 103: ...d to from Overwrite oldest SEL all log records in the SEL Repository are cleared 2 Disabling Platform Event Filter also disables SNMP alert 3 When BMC can be managed directly from NEC ESMPRO Manager V...

Page 104: ...wait for at least 2 minutes before shutdown the system reboot the system or perform any switch operation 2 6 Initializing BMC If you select BMC Initialization on Main menu the confirmation message as...

Page 105: ...up data Flash FDD can be used for a temporary data only 3 1 1 Compensation for recorded data NEC will not pay compensation for data recorded on Flash FDD even if the data is lost 3 1 2 Handling Flash...

Page 106: ...ESMPRO Manager online help 4 1 Supported OS The power control feature is available for the following OSs OSs that support the power control feature Windows Server 2008 Standard Windows Server 2008 Ent...

Page 107: ...r Virtual Drive Logical Drive Logical Drive Drive group Disk Array Disk Array Drive Physical Device Physical Device Tips raidcmd is a command provided by Universal RAID Utility For details refer to Un...

Page 108: ...OS and display levels Universal RAID Utility Item Setting values of WebBIOS Display levels of Universal RAID Utility 80 to 100 High 31 to 79 Middle Rebuild priority 0 to 30 Low 80 to 100 High 31 to 79...

Page 109: ...r 2 6 2 Menus of EXPRESSBUILDER 4 Autorun Menu appears Internal Flash Memory optional EXPRESSBUILDER can be started from Internal Flash Memory when Internal Flash Memory is installed on the server Not...

Page 110: ...on Use the upper and lower arrow keys to move the cursor and then press Enter key to choose it OS installation is selected if no key is pressed Home Menu shown in 2 Home Menu appears when you choose O...

Page 111: ...tarts a utility provided by EXPRESSBUILDER For details about the provided utilities see Chapter 2 6 3 Utilities Provided by EXPRESSBUILDER c Versions Displays software and driver versions in EXPRESSBU...

Page 112: ...n Menu You can read instruction manuals or install bundled software using Autorun Menu Adobe Reader is required to view or print manuals Integrated Installation You can easily install Starter Pack or...

Page 113: ...nly for utilities provided by NEC Note Do not run the file provided by the third party 4 Internal Flash Memory only on disc Manages Internal Flash Memory with the following commands a Check the status...

Page 114: ...ltage Connecting the management LAN port to your network enables you to do the following from a remote site through a web browser and SSH client Managing the server Operating KVM keyboard video and mo...

Page 115: ...1M R120d 2M Maintenance Guide 115 Chapter 2 Convenient Features 8 NEC ESMPRO 8 1 NEC ESMPRO Agent for Windows For details of NEC ESMPRO Agent for Windows see NEC ESMPRO Agent Installation Guide Window...

Page 116: ...ures 8 2 NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server To use these features install the bundle software for the server such as...

Page 117: ...rations to this server s BMC For details see BMC Configuration User s Guide in EXPRESSBUILDER 8 5 NEC ExpressUpdate Agent NEC ExpressUpdate Agent enables you to manage and update the versions of the f...

Page 118: ...collect the server information Product Info for maintenance by using this utility 9 1 Usage Run the stdclct collect exe contained in the installation folder of this utility This utility is usually ins...

Page 119: ...N8103 173 RAID Controller 512MB RAID 0 1 5 6 N8103 174 RAID Controller 1GB RAID 0 1 5 6 For information about installing Universal RAID Utility see Universal RAID Utility in Installation Guide Windows...

Page 120: ...120e 2M Maintenance Guide 120 Chapter 2 Convenient Features 11 Express Report Service Express Report Service HTTPS For details about Express Report Service Express Report Service HTTPS see Express Rep...

Page 121: ...MG Express5800 R120e 1M R120e 2M Maintenance Guide 121 Chapter 2 Convenient Features 12 Express Report Service MG For details about Express Report Service MG see Express Report Service MG Installatio...

Page 122: ...Shows a list of error messages for errors detected by a self diagnostic test called POST 2 List of Windows Event Logs Shows a list of Windows event logs 3 Accessing Data for Electrical Power Temperat...

Page 123: ...isabled Press F1 to resume F2 to setup Messages indicating a memory error in this example the message indicates that CPU1_DIMM1 and CPU1_DIMM2 have failed and that DIMM1 has been forcibly started up T...

Page 124: ...TUP and then setup each item again If the same error is detected repeatedly in spite of re setting contact your sales representative This error message also appears when lithium battery is removed 802...

Page 125: ...d in CPU1_DIMM4 A005 Memory Error detected in CPU1_DIMM5 An error was detected in CPU1_DIMM5 A006 Memory Error detected in CPU1_DIMM6 An error was detected in CPU1_DIMM6 A007 Memory Error detected in...

Page 126: ...emory module is corrupted Failure on BIOS Flash ROM was detected AE01 CPU1_DIMM1 has been disabled A memory error was detected CPU1_DIMM1 has been disabled AE02 CPU1_DIMM2 has been disabled A memory e...

Page 127: ...is DIMM was forcibly enabled AE83 CPU1_DIMM3 with error is enabled An error in CPU1_DIMM3 was detected but because all memory is currently disabled this DIMM was forcibly enabled AE84 CPU1_DIMM4 with...

Page 128: ...error in CPU2_DIMM8 was detected but because all memory is currently disabled this DIMM was forcibly enabled AE95 CPU2_DIMM9 with error is enabled An error in CPU2_DIMM9 was detected but because all m...

Page 129: ...nk Failure Connection failure of PCIe bus was detected on PCI slot 1C B216 PCI Slot 2C PCIe Link Failure Connection failure of PCIe bus was detected on PCI slot 2C B217 PCI Slot 3C PCIe Link Failure C...

Page 130: ...le reading data on SROM C061 1st SMBus device Error detected An error was detected on 1st SM Bus C062 2nd SMBus device Error detected An error was detected on 2nd SM Bus C063 3rd SMBus device Error de...

Page 131: ...resentative C11D BMC is in Forced Boot Mode Detected that BMC is in Forced Boot Mode Unplug the power cord wait for at least 30 seconds then restart the server At that time check the jumper switch set...

Page 132: ...memory capacity The table below shows the beep code cause and solution Beep code Description Solution 1 3 3 1 No DIMM is installed Or failed to detect DIMM Check if DIMMs are properly installed If th...

Page 133: ...an error This message will disappear when SETUP operation is completed Waiting for normal temperature A temperature abnormality was detected inside the server Lower the room temperature or turn off th...

Page 134: ...ritical BaseBoard Voltage Upper Non Critical BaseBoard Voltage Lower Critical BaseBoard Voltage Upper Critical VBAT Lower Non Critical VBAT Upper Non Critical VBAT Lower Critical VBAT Upper Critical A...

Page 135: ...pper Non Critical CPU2 DIMM Area Temperature Lower Critical CPU2 DIMM Area Temperature Upper Critical Processor1 Thermal Control Upper Non Critical Processor1 Thermal Control Upper Critical Processor2...

Page 136: ...rectable Error An unrecoverable error occurred for CPU1 DIMM8 CPU1 DIMM9 Uncorrectable Error An unrecoverable error occurred for CPU1 DIMM9 CPU1 DIMM10 Uncorrectable Error An unrecoverable error occur...

Page 137: ...Corrupted Abnormality in Node Manager occurred Turn off the power wait for about 30 seconds and restart the server If this does not resolve the problem contact your sales representative Node Manager F...

Page 138: ...n Critical System Rear FAN2 Lower Non Critical System Rear FAN3 Lower Non Critical System Rear FAN4 Lower Non Critical System Rear FAN5 Lower Non Critical System Rear FAN6 Lower Non Critical System Re...

Page 139: ...on system startup or upon applying Starter Pack there is no problem in system operation e1rexpress Warning Intel R Ethernet Server Adapter I340 T2 xx Network link is disconnected 27 Upon system startu...

Page 140: ...dows WinRM Warning The WinRM service is not listening for WS Management requests 10149 Upon OS Installation If ID 10149 is logged there may be a problem However if ID 10149 is logged with ID 7036 or I...

Page 141: ...will continue there is no problem with system operation Microsoft Windows Hyper V VMMS Warning Auto generating a self signed certificate for server authentication 12520 When the system is used This e...

Page 142: ...0 00 00 00 08 B0 BD 86 0060 00 00 00 00 00 00 00 00 0068 00 00 00 00 00 00 00 00 0070 00 00 00 00 00 00 00 00 0078 00 00 00 00 00 00 00 00 0080 00 00 00 00 00 00 00 00 0088 00 00 00 00 00 00 00 00 e1r...

Page 143: ...ying Starter Pack This event does not affect system operation Microsoft Windows WMI Warning A provider BnxWmiProvider has been registered in the Windows Management Instrumentation namespace root inter...

Page 144: ...icrosoft Windows Setup stopped due to the following error 0xC000000D 3 When running an OS for the first time This event does not affect system operation Microsoft Windows Dhcp Client Admin Microsoft W...

Page 145: ...g Reset to device Device RaidPortX was issued The rest is skipped 129 When the system is used Retry by OS has succeeded It is not the problem in operating the system A different number replaces X depe...

Page 146: ...team 13 Applying Starter Pack The event shown above is logged at system startup if a team is configured however there is no problem in operation of LAN driver iANSMiniport Warning Team The last adapte...

Page 147: ...ing the registry key SYSTEM CurrentControlSet Services SNMP Parameters PermittedMa nagers 1500 Upon OS Installation This event does not affect system operation Microsoft Windows PerfOS Warning Unable...

Page 148: ...y using Visual Basic Script e g Power vbs Start Script Option Explicit Prepare for IPMI Driver Dim osvc oclass Dim oinstance oipmi set osvc getobject winmgmts root wmi set oclass osvc get microsoft_ip...

Page 149: ...stance next Get SDR Repository Info Dim oinparams set oinparams oclass methods_ requestresponse inparameters Get SDR Repository Info oinparams networkfunction ha oinparams lun 0 oinparams responderadd...

Page 150: ...rc_ms 20 14 oinparams requestdatasize 6 set outtmp oipmi execmethod_ requestresponse oinparams units1 outtmp ResponseData 3 Select Case outtmp ResponseData 4 case 0 units2 unspecified case 1 units2 d...

Page 151: ...rkfunction ha oinparams lun 0 oinparams responderaddress h20 oinparams command h23 oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 48 idlength oinparams requestdatasize 6 set outsdridstring oipmi...

Page 152: ...dEnum _ objWMIService Win32_PerfFormattedData_PerfOS_Processor objectSet objRefresher Refresh Dim first first true Do For each intProcessorUse in objProcessor If first Then If intProcessorUse Name _To...

Page 153: ...its watts Tips Power consumption readings may not be acquired depending on the power supply configuration of the server In such cases either of the following messages is displayed Unable to send RAW c...

Page 154: ...ven by executing the mpstat command provided in a Linux distribution For Red Hat Enterprise Linux 5 sysstat version rpm contains the command Execution example mpstat P ALL Execution result Linux 2 6 1...

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