5. Troubleshooting
Express5800/R120e-1M, R120e-2M Maintenance Guide
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Chapter 1 Maintenance
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The following message appears when logging in the system on Windows Server 2008 R2 or Windows
Server 2008:
Have you finished license authentication for Windows product?
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The above message will appear if you use Windows Server 2008 R2 or Windows Server 2008 with the
unauthenticated license.
Select [Get genuine now] and proceed license authentication.
The above message is an example of request for license authentication. The message displayed on
screen may differ from this depending on the license.
5.5
When STOP Error Occurs
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Cannot turn the power OFF at the blue screen (STOP error screen)
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If you want to turn off the power at the blue screen, execute forced shutdown (continue to press the
power switch for 4 seconds). If you press the switch briefly instead of holding it, the server will not power
off.