NEC EliteMail CTI LX, User Manual

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Changing Your Greetings
Callers hear a greeting before they leave a message. Your mailbox can have one of three greetings: standard, busy,
or alternate. You can rerecord or switch between greetings by telephone or by computer.
Standard Greeting
The standard greeting plays when your extension is unanswered. A typical standard greeting is: “Hello, this is Pat
Green. I am not at my desk right now. Please leave a message.”
Busy Greeting
The busy greeting plays when your extension is busy.
,
A typical busy greeting is: “Hello, this is Pat Green. I am on the
telephone now. Please leave a message.” For callers to hear your busy greeting, you must activate it.
If you do not want to use a separate busy greeting, then record a standard greeting for all situations when you are
unavailable. For example: “Hello, this is Pat Green. I am not available at this time. Please leave a message.”
,
This feature may not be available at your site.
Alternate Greeting
The alternate greeting plays for special occasions, such as a vacation. A typical alternate greeting is: “Hello, this is Pat
Green. I am out of the office today and will return tomorrow.”
When your alternate greeting is active, the system plays it instead of any of your other greetings.
System-Generated Greetings
If you do not record greetings in your own voice, the system plays greetings that include your recorded name or your
extension. For example:
K
For a standard greeting, “Pat Green is not available right now.”
K
For a busy greeting, “Extension 1 2 3 is busy.”
K
For an alternate greeting, “Pat Green is out today.”
To switch between your greetings by computer
1. Access the Mailbox Manager (see inside front cover).
2. Click Greetings Tab.
3. Use the check box to Enabled or Disable each greeting.
4. Click Save.