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DS1000 Release Notes Table of Contents

DS1000 Release Notes

Using Trunk-To-Trunk Transfer To Set Up A
Tandem Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Automatic Daylight Savings Time Adjustment Available 56

Software Corrections in 02.10.12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Attendant Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Out Of Range Entries While Scrolling . . . . . . . . . . . . . . . 57

Call Forwarding Off Premise . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Connection Errors When Call Forwarded to DIL. . . . . . . 57
System Reset After Upgrade. . . . . . . . . . . . . . . . . . . . . . . 57

Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Callback Cancel Available . . . . . . . . . . . . . . . . . . . . . . . . 57

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Internal Guard Timer Modified . . . . . . . . . . . . . . . . . . . . 57
Super Display Does Not Display Caller ID For Call
Picked Up From Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Caller ID Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Deleting Personal Record Jumps To End Of List. . . . . . . 58

Central Office Calls, Placing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Trunk Lockup When Access Denied . . . . . . . . . . . . . . . . 58

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Handsfree Conference Interacts With Second Hold
Depression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Simultaneous Loop Disconnect Commands Processed . . 58

Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Volume Control Interaction . . . . . . . . . . . . . . . . . . . . . . . 58

Extension Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

UCD Group Used As Dummy Extension Doesn’t
Activate Call Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
UCD Overflow To Voice Mail Causes System Reset . . . 59

Headset Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Quickly Pressing Key After Hold Disables Feature . . . . . 59

Interactive Soft Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Display Doesn’t Clear After Exit . . . . . . . . . . . . . . . . . . . 59

Music On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Clearing Entry Resets System. . . . . . . . . . . . . . . . . . . . . . 59

Off-Hook Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Off-Hook Ringing While Using Voice Mail . . . . . . . . . . 59

Off-Premise Extensions / On-Premise SLT Extensions . . . . . . . . 60

Flash On Intercom Call Locks Up Keyset . . . . . . . . . . . . 60

Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Cannot Pick Up Call Coverage and Call Queue Key
Calls Ringing External Page . . . . . . . . . . . . . . . . . . . . . . . 60
External Page Relay Activation Causes System Reset . . . 60
Out Of Range Entries When Setting Up Page Relays . . . 60

Summary of Contents for DS1000

Page 1: ...r unplug and then replug each telephone Use the option 9804 Initialize Caller ID Log Utility to initialize clear your Caller ID logs You should always use Call Forwarding Cancel to initialize Call Forwarding after upgrad ing your system from a prior software level When installing telephones Digital station ports 300 315 automatically detect the type of connected device when the keyset 2 OPX Module...

Page 2: ...out notice and NEC America Inc has no obligation to provide any updates or corrections to this manual Further NEC America Inc also reserves the right without prior notice to make changes in equipment design or components as it deems appropriate No representation is made that this manual is complete or accurate in all respects and NEC America Inc shall not be liable for any errors or omissions In n...

Page 3: ...on Display Telephone Operation 5 22 Button Non Display Telephone Operation 7 Super Display Telephone Operation 7 Dial Tone Detection 10 Feature Available 10 Extension Locking 10 Feature Available 10 Programming 11 Operation 11 Locking and Unlocking Your Extension 11 Entering or Changing Your PIN Number 13 Walking Class of Service 17 Feature Available 17 Programming 17 Operation 18 Enhanced Feature...

Page 4: ...tion 27 Do Not Disturb Types Introduced 28 Do Not Disturb BLF for Hotline and Call Coverage Keys 28 Operation 29 Flash 30 Disable Flash In A Single Line Extension s Class Of Service 30 Headset Compatibility 30 Enhanced Headset Operation 30 Headset Key 31 Programming 31 Hotline 32 User Programmable Hotline Assignments For DSS Console 32 Interactive Soft Keys 32 Display Enhancements 32 Program Menu ...

Page 5: ...s Activated 38 Paging 38 Page Key Clears Intercom Call 38 Trunk Ring Over Page 39 Programming 39 Operation 40 Intercom Ring Over Page 40 Programming 40 Operation 41 Door Chime Over Page 41 Programming 41 Operation 42 Background Music Over Page 42 Programming 42 Prime Line Preference 44 Prime Line Enhancements 44 Programming 44 Selectable Display Messaging 45 Soft Key Enhancements 45 22 Button and ...

Page 6: ...52 Call Forwarding 52 Call Forwarding Cancel Available 52 Status Restored After Reset Or Power Down 53 Caller ID Logging 53 New Default All Keysets In Caller ID Logging Group 1 53 Conference 53 Multiple Parties Cannot Place Conference On Hold 53 Directed Call Pickup 53 Pickup Of Additional Call Types 53 Do Not Disturb 53 Soft Keys Reordered 53 22 Button and 34 Button Display Telephone Operation 53...

Page 7: ...en Access Denied 58 Conference 58 Handsfree Conference Interacts With Second Hold Depression 58 Simultaneous Loop Disconnect Commands Processed 58 Directory Dialing 58 Volume Control Interaction 58 Extension Hunting 58 UCD Group Used As Dummy Extension Doesn t Activate Call Coverage 58 UCD Overflow To Voice Mail Causes System Reset 59 Headset Compatibility 59 Quickly Pressing Key After Hold Disabl...

Page 8: ...02 10 13 02 11 00 61 Maintenance release only There are no new features in this release Enhanced Features in 02 10 13 02 11 00 62 Maintenance release only There are no enhanced features in this release Software Corrections in 02 10 13 02 11 00 63 Call Forwarding Off Premise 63 Off Premise Call Forwarding Can Corrupt System Database 63 Hotline 63 Hotline Inadvertantly Transfers Trunk 63 ...

Page 9: ...dial will periodically retry the number up to 15 times Auto Redial cancels when the called party rings or answers or when the extension Places or answers another outside call Receives an Intercom voice announcement or answers an Intercom call by lifting the handset or pressing SPK Presses SPK to cancel Auto Redial Presses any other fixed feature key except MIC Lifts and replaces the handset Presse...

Page 10: ...TO REDIAL ALND soft key OR 2 Press a line key Press AUTO REDIAL ALND soft key The system enables Auto Redial for the last outside call you dialed 3 At a 22 Button or 34 Button Display you see At a Super Display you see The display shows the interval between callout attempts e g 30 seconds as well as how many times redial has occurred e g 1 of 15 Your SPK key winks on to indicate your phone is in t...

Page 11: ...d number Off Premise Call Forwarding reroutes Intercom calls Transferred calls Direct Inward Lines UTRF unscreened transfer calls routed from the Voice Mail Automated Attendant Circular and Terminal Extension Hunting calls Off Premise Call Forwarding does not reroute Key Ring calls Calls to a UCD Group master number Group Ring calls i e calls to a Ring Group master number UCD Hunting Calls i e cal...

Page 12: ...LEAR 2 In 1003 Direct Termination Night terminate trunks 1 4 directly to the dispatcher s exten sion e g extension 300 3 At the dispatcher s extension program a Personal Speed Dial bin for each technician that is qualified to take emergency calls 4 At the end of the day the dispatcher presses their Night System Mode System Key nor mally key 11 to put the system in the night mode 5 After enabling t...

Page 13: ...Forwarding If the extension does not have a Speed Dial block assigned the Call Forwarding Off Premise option is not available i e is hidden on the display Operation Note Also see Call Forwarding in the Enhanced Features section for information on the new Call Fowarding key This key significantly simplifies Call Fowarding feature operation 22 Button and 34 Button Display Telephone Operation To set ...

Page 14: ... stored in bin 20 you see PressYes to enter a new number or No to back up to step 4 OR If you pressed VIEW to view your currently stored number you see Press SPK to exit the VIEW mode 6 You see 7 Select the Call Forwarding type Dial 2 or press ALL to forward all calls Dial 8 or press TRNK to forward just trunk calls 8 Once returning to idle your telephone display will show FWD OFP indicates that O...

Page 15: ...ow For example the following sequence programs the number 12039265400 with the name NEC to go out over trunk group 0 77 701 HOLD 90 HOLD 12039265400 HOLD 62 32 23 HOLD SPK 2 Press the ICM key and dial 33 3 Dial 2 and enter the Personal Speed bin number you programmed in step 1 above HOLD 4 Select the Call Forwarding type Dial 2 or press ALL to forward all calls Dial 8 or press TRNK to forward just...

Page 16: ...01 720 you want to use HOLD to exit OR If you press NUMBER to store a new number automatically in Speed Dial bin 720 you see Enter the trunk number e g 1 for trunk 1 trunk group number e g 90 for group 0 or ICM to store Intercom codes HOLD Following Speed Dial programming methods enter the number you want to store up to 16 digits long including MIC to store a pause and FLASH to store a Flash HOLD ...

Page 17: ...pe Dial 2 or press ALL to forward all calls Dial 8 or press TRUNK ONLY to forward just trunk calls 6 Once returning to idle your telephone display will show FWD OFP indicates that Off Premise Call Forwarding is enabled followed by the number If you selected a Speed Dial bin with a stored name the name will display instead To cancel Call Forwarding Off Premise 1 Press the ICM key and dial 3 OR Pres...

Page 18: ...edial initial trunk seizure Caller ID callbacks Last Number Redial Call Forwarding Off Premise Save Speed Dial Dial Tone Detection does not apply to manually dialed trunk calls 1001 Dialtone Detection Use this option to enable Y or disable N Dial Tone Detection for the trunk The default setting for this option is disabled N Extension Locking Feature Available Use Extension Locking to secure your p...

Page 19: ...extension PIN codes are 4 digits long using 0 9 and The PIN code is used for both Extension Locking and Walking Class of Service By default there are no PIN codes entered In addition An extension user can dial ICM 6 to enter or change their PIN number The operator can dial ICM 3 to erase a co worker s PIN number and unlock their extension To enter 1807 PIN Code data When you see PIN CODE press HOL...

Page 20: ...DS1000 02 10 09 Release Notes New Features in 02 10 09 12 02 10 09 DS1000 Release Notes At a 22 or 34 Button Display telephone you see At a Super Display Telephone you see 3 Enter your PIN number HOLD ...

Page 21: ...igned to your extension 1 Press ICM 2 Dial 6 At a 22 or 34 Button Display Telephone you see At a Super Display Telephone you see 3 Enter your new PIN number HOLD At a 22 or 34 Button Display Telephone you see At a Super Display Telephone you see 4 To confirm your entry reenter the PIN number you just entered in step 4 above HOLD At a 22 or 34 Button Display Telephone you see ...

Page 22: ...ephone you see 5 Press PREV To change your PIN number if you already have one assigned 1 Press ICM 2 Dial 6 At a 22 or 34 Button Display Telephone you see At a Super Display Telephone you see 3 Enter your current PIN number HOLD At a 22 or 34 Button Display Telephone you see At a Super Display Telephone you see ...

Page 23: ...ter your new PIN number HOLD At a 22 or 34 Button Display Telephone you see At a Super Display Telephone you see 5 To confirm your entry reenter the PIN number you just entered in step 4 above HOLD At a 22 or 34 Button Display Telephone you see At a Super Display Telephone you see 6 Press PREV ...

Page 24: ...ered for your phone to be able to use this feature 2 Dial 3 At a 22 or 34 Button Display Telephone you see At a Super Display Telephone you see 3 Enter your current PIN number HOLD At a 22 or 34 Button Display Telephone you see At a Super Display Telephone you see 4 Enter the number of the extension you want to unlock HOLD At a 22 or 34 Button Display Telephone you see At a Super Display Telephone...

Page 25: ...of Service and Toll Restriction to use Paging and place long distance calls Extension 306 locks their extension While locked Class of Service 15 prevents Paging and Toll Level 7 prevents long distance calls These features are no longer available at extension 306 The COS 15 options must be separately programmed The extension 301 user goes to extension 306 and implements Walking Class of Service The...

Page 26: ...ight Vol Down scrolls left LND backspaces over erases the last entered digit CLEAR HOLD erases the current entry CHECK restores the previous entry HOLD registers the entry and advances to the next prompt CONF exists the program Operation To enable Walking Class of Service at an extension When using the procedures that follow to enter a PIN number or extension number CLEAR erases your entire entry ...

Page 27: ...e 4 Enter your PIN number HOLD If your extension does not have Walking Class of Service capability you will hear error tone 5 Place any call or use any feature allowed by your Toll Restriction and Class of Service settings You can place additional calls Walking Class of Service will automatically deactivate after 10 seconds ...

Page 28: ... 305 would see the display CFWD Not Allowed Programming 1701 Programmable Function Key Assignments For keysets assign a programmable key as a Call Forwarding key code 27 1704 DSS Console Key Assignment For DSS Consoles assign a key as a Call Forwarding key code 27 Confirmation Tone Added Keyset users will hear a single confirmation beep after enabling or cancelling Call Forwarding Sin gle line tel...

Page 29: ...R Dial 2 or press BNA for Call Forwarding Busy No Answer You see OR Dial 3 or press MORE OFFP for Off Premise Call Forwarding See Call Forwarding Off Premise in the New Features section for more You see OR Dial 7 or press MORE AME for Personal Answering Machine Emulation See Voice Mail in this section for more You see OR Dial 8 or press MORE MSG to select a Selectable Display Message See Selectabl...

Page 30: ...onger necessary to press SPK to hang up To cancel Call Forwarding 1 Press ICM and dial 3 OR Press CLEAR PGM CFWD You see 2 Dial 0 press CLEAR or press NONE to cancel forwarding It is no longer necessary to press SPK to hang up 3 Call Forwarding is cancelled Super Display Telephone Operation To activate Call Forwarding 1 Press ICM and dial 3 OR Press PROGRAM CALL FWRD 2 Dial 4 or press IMMEDIATE fo...

Page 31: ...for Call Forwarding Busy No Answer You see OR Dial 3 or press OFF PREMISE for Off Premise Call Forwarding See Call Forwarding Off Premise in the New Features section for more You see OR Dial 7 or press ANS MACHINE for Personal Answering Machine Emulation See Voice Mail in this section for more You see OR Dial 8 or press MESSAGE to select a Selectable Display Message See Selectable Display ...

Page 32: ...ster number OR Press MW 4 Select the Call Forwarding type Dial 2 or press ALL to forward all calls Dial 8 or press TRUNK ONLY to forward just trunk calls It is no longer necessary to press SPK to hang up To cancel Call Forwarding 1 Press ICM and dial 3 OR Press PROGRAM CALL FWRD You see 2 Dial 0 OR Press NONE OR Press CLEAR It is no longer necessary to press SPK to hang up 3 Call Forwarding is can...

Page 33: ... keyset user can press their Manual Call Timer key to start the Call Timer The Call Timer will continue until the user hangs up or presses their Manual Call Timer key again Unlike previous software versions the Manual Call Timer key no longer works like a stopwatch while the phone is idle Automatic Call Timer In addition to the features of the Manual Call Timer key the Automatic Call Timer key pro...

Page 34: ...ith the following exceptions The DSS Console key flashes quickly red while the user is entering their Account Code The keyset Account Code key flashes quickly green The DSS Console key lights red while the user is on a call for which they have entered an Account Code The keyset Account Code key lights green Programming 1704 DSS Console Key Assignment For DSS Consoles assign a key as a Account Code...

Page 35: ...sturb If disabled N an extension cannot dial 1 to override an extension s DND and the DND Override soft key is unavailable This option is disabled N by default This option does not apply when an extension user presses their Hotline key since Hotline keys always provide the DND Override option 1801 Extension Class of Service Assignment Assign Class of Service to extensions Operation To use Do Not D...

Page 36: ...ff Hook Ringing Call Coverage Keys Group Call Pickup keys Transferred trunk calls Hold Park and Transfer recalls Extension Hunting calls DILs to the extension if the extension is the night mode termination DILs to a Ring Group master number if the extension is in the group 2 Incoming Intercom Calls Blocked Incoming Intercom calls Transferred calls Paging announcements Ringing from Intercom calls t...

Page 37: ...F Cancels DND If you are on a call or anytime your phone is not idle pressing DND automatically enables DND for all calls type 3 If DND is enabled pressing DND automatically dis ables DND When DND types 2 or 3 are enabled Intercom callers hear DND tone and see DO NOT DISTURB in their telephone s display If you don t make an entry for 10 seconds If DND is disabled the system automatically enables D...

Page 38: ...n can not use any features that require a hookflash such as Hold Conference or Transfer This may be helpful for lobby phones and single line Ringdown Extensions that should not have access to system features When 0101 Flash for Single Line Sets is enabled Y A single line extension user cannot seize a trunk and hookflash without dialing If they do the system will disconnect the initial trunk call I...

Page 39: ...of 1802 Off Hook Signaling for Hotline Partner an extension in the headset mode can receive either Camp On beeps or Voice Over announcements from their Hotline partner Paging Internal Paging announcements broadcast over the telephone speaker while the extension is in the Headset mode Transfer Screened and unscreened transfers work just like non headset extensions For example if a headset extension...

Page 40: ...assignments on their console Prior to software version 02 10 09 the keyset user could only use HL to change the assignments on their telephone Interactive Soft Keys Display Enhancements Program Menu Rearranged The soft key program menu has been rearranged to make room for the Handfree Reply option Program Menu Prior to Version 02 10 09 Program Menu in Version 02 10 09 For more on the Handsfree Rep...

Page 41: ...ake room for new calls at the top If a user dials a number that is already stored in the buffer the system inserts the number at the top of the buffer and deletes the duplicate entry The numbers stored in the Enhanced Last Number Redial buffer are retained if the system resets or is powered down Enhanced Last Number Redial is only available at display telephones Automatic Hyphenation in the Enhanc...

Page 42: ...tically outdials your most recent call when you press LND 1 Press LND You see for example The number to the right of the display shows the Last Number Redial record number 1 5 To return your phone to idle press LND again 2 Optional Press Vol Up or Vol Down to display the number you want to recall 3 Press SPK DIAL or lift the handset to recall the displayed number The system tries to use the same t...

Page 43: ...The system tries to use the same trunk as that used for your initial call If that trunk is busy the system selects a trunk from the same group as your initial call If all trunks are busy you can dial 2 to leave a Trunk Queue or Trunk Camp On The number will automatically redial when the Trunk Queue or Trunk Camp On goes through 3 The stored number dials out To erase clear all the numbers from your...

Page 44: ... Intercom calls In prior software versions this capability was only available using the system programming options 0201 Handsfree Reply on Intercom Calls and 1802 Handsfree Reply on Intercom Calls 22 Button and 34 Button Display Telephone Operation To turn off your telephone s microphone for Incoming Intercom calls 1 Press PGM MORE You see 2 Press HFRP You see The first line of the display indicat...

Page 45: ... call only MIC Key Controls Both Handset and Handsfree Microphone Microphone Mute lets the keyset user turn off their phone s handset or Handsfree microphone at any time While the extension is on hook Microphone Mute mutes the Handsfree microphone While off hook Microphone Mute mutes the handset microphone In prior software versions Microphone Mute could only turn off the keyset s Handsfree microp...

Page 46: ...exit the user programming mode In addition in software version 02 10 09 the default value for 1802 Off Hook Signaling For Hotline Partners is 0 no signaling In prior software versions the default value was 2 Off Hook Ringing Entry 2 is not valid for this option i e Off Hook Ringing for Hotline partners does not exist Off Premise Extensions On Premise SLT Extensions COS Option Single Ring For Singl...

Page 47: ...ssign trunk ringing as the ring source for the External Page zone By default this option is unassigned none To enter data 1 Enter the programming mode 2 Dial 0202 HOLD 3 Press Vol Up until you see PG RING SRC NONE To see the available entries for this option press HOLD before going to the next step The entries are E extension T trunk and N none To clear this entry i e reset to NONE press CLEAR 4 D...

Page 48: ...r delay ring trunks ringing the external paging system The default for this option is 10 10 seconds Operation To answer the call that is ringing over the Paging speakers 1 Lift handset or press SPK 2 Dial 0 3 Converse with the caller Intercom Ring Over Page An extension s ringing can optionally broadcast over External Paging If enabled any type of call that rings the extension will broadcast over ...

Page 49: ...program Operation To answer the call that is ringing over the Paging speakers 1 Lift handset or press SPK 2 Dial 0 3 Converse with the caller Door Chime Over Page Door Box chimes can optionally broadcast over External Paging While Door Box chimes broad cast over External Paging any extension user can dial a code ICM 0 to answer the Door Box After answering a keyset user can press a soft key or FLA...

Page 50: ...ging is idle BGM will automatically turn off while Paging ringing or Door Box chimes broadcast from the external zone and restart when the external zone again becomes idle If Door Box chimes ring ing and Background Music are all programmed to output over External Paging the system uses the following broadcast priority Paging Door Box chimes Ringing Background Music Note Background Music and Extern...

Page 51: ... Notes Enhanced Features in 02 10 09 DS1000 Release Notes 43 02 10 09 Vol Down backs up to the previous prompt CHECK restores the previous entry HOLD registers the entry and advances to the next prompt CONF exists the program ...

Page 52: ...on the phone assigned in 1807 Prime Line Key This is the default setting Line 2 The Prime Line is a trunk or trunk group assigned in 1807 Prime Line Line Group None 0 There is no Prime Line assignment Nothing happens when the user lifts the handset At single line extensions any entry other than Line 2 provides Intercom Prime Line When entering data pressing CLEAR enables Intercom Prime Line CHECK ...

Page 53: ...g CLEAR enables Intercom Prime Line CHECK restores previous entry Vol Up or Vol Down scrolls through the available entries Selectable Display Messaging Soft Key Enhancements When selecting a Selectable Display Message display keyset users can dial codes from the dial pad or use their soft keys 22 Button and 34 Button Display Telephone Operation To select a Selectable Display Message 1 Press ICM an...

Page 54: ... up Super Display Telephone Operation To select a Selectable Display Message 1 Press ICM and dial 3 OR Press PROGRAM CALL FWRD 2 Dial 8 or press MESSAGE You see 3 Dial the message number 01 16 OR Press Vol Up or Vol Down to scroll through the messages 4 Press HOLD The selected message displays 5 Enter any additional digits The total number of digits characters in the message cannot exceed 20 Use a...

Page 55: ...system will enforce the level 3 password In prior software versions the system would enforce the lower level password if there were duplicate entries This would lock you out of system program ming since only level 3 can program passwords System Timers Trunks Ringing Signal End Detect Timer Name Change The prompt for 0402 Ringing Signal End Detect Timer is changed from SIGNAL STOP DET to RING STOP ...

Page 56: ... will cause any trunk call picked up by the answering machine not to be marked as answered in the Caller ID log For this applica tion do not enable Voice Mail in 0201 Voice Mail Installed If you do the analog port marked as a Voice Mail port will no longer Key Ring for incoming trunk calls Disconnecting Conversation Record Simplified When you want to stop Conversation Record Press your lit MW key ...

Page 57: ...ing Machine Emulation is cancelled It is no longer necessary to press SPK to hang up Super Display Telephone Operation To activate Personal Answering Machine Emulation 1 Press ICM and dial 3 OR Press PROGRAM CALL FWRD 2 Dial 7 or press ANS MACHINE Dial 2 or press ALL to forward all calls OR Dial 8 or press TRUNK ONLY to forward just trunk calls It is no longer necessary to press SPK to hang up To ...

Page 58: ...p the broadcast and send the call directly to your mailbox Streamlined Handling Of Voice Mail Transfers To DND Extensions To streamline handling of Automated Attendant UTRFs the following will occur A UTRF to an extension in DND or to an uninstalled extension will immediately recall the Voice Mail The phone system will send the unavailable protocol 3 trk ext to the voice mail which will cause the ...

Page 59: ... 02 10 12 Release Notes DS1000 Release Notes 51 02 10 12 DS100002 10 12 Release Notes DS1000 02 10 12 Release Notes New Features in 02 10 12 New Features in 02 10 12 There are no new features in this release ...

Page 60: ...D Hunting Group master number and the Call Coverage keys on both extensions start to flash and optionally ring 2 Both extension users press their Call Coverage keys to pick up the call 3 The system connects the call to the extension user that pressed their key first The other exten sion places a call to the UCD Group master number instead of answering the call Call Forwarding Call Forwarding Cance...

Page 61: ...set will automatically update the log for all others Following is the updated default programming for exten sions 300 315 1807 Caller ID Log Type 2 group logging 1807 Caller ID Logging Group 1 group 1 Conference Multiple Parties Cannot Place Conference On Hold If an extension user places a Conference on Hold no other participants can place the Conference on Hold split it or terminate it Directed C...

Page 62: ...recall to you If you hang up without first dialing 7 the call will recall immediately If you previously placed a call on Exclusive Hold or have a Camped On call waiting dialing 7 will answer the waiting call See Split Available below for more To retrieve a call you have placed on Exclusive Hold Lift the handset and dial 7 or hookflash Split Enhanced A single line telephone connected to an analog s...

Page 63: ...e and Date change The automatic Daylight Savings Time adjustment also will no longer affect the call duration SMDR Header Printed When Date Changes When 0301 Print SMDR Header is enabled Y the SMDR header will print before the first call record on each new day In prior software versions the SMDR header would only print at the top of each page It would not reprint for the first call record of each ...

Page 64: ...ic Daylight Savings Time Adjustment to automatically have the system adjust the time for Daylight Savings Time If enabled Y the system will automatically set the time back 1 hour at 2 00 AM on the last Sunday in October and set the time forward 1 hour at 2 00 AM on the first Sun day in April If disabled N this adjustment will not occur The default for this option is Y enabled ...

Page 65: ... version 02 10 12 corrects a problem with Call Forwarding Off Premise that could cause resets in a system that was upgraded from a prior software version and not initialized If Call For warding Off Premise attempts caused the system to reset the only workaround was to 1 Power down the system 2 Remove the CPU battery for several minutes 3 Power the system back up Note A Direct Inward Line DIL to an...

Page 66: ... which they didn t have access in 1803 Extension Line Access Assignments Conference Handsfree Conference Interacts With Second Hold Depression If an extension user sets up a Handsfree Conference with 2 trunks and presses HOLD to place the Conference on Hold any subsequent HOLD depressions will return the extension to idle Simultaneous Loop Disconnect Commands Processed The system will process simu...

Page 67: ...sed Hold and then quickly pressed a Page key the user could not broadcast into the Page zone accessed Interactive Soft Keys Display Doesn t Clear After Exit The first line of the telephone display will now clear restore to Time and Date after the following soft key sequences Super Display Telephone PROGRAM VOICE ANNOUNCE EXIT PROGRAM HF REPLY EXIT 22 and 34 Button Display Telephone PGM VANN EXIT P...

Page 68: ...ll ringing the External Paging system In prior software versions this code would not pick up Ringing Call Coverage key calls Ringing Group Call Pickup key calls Calls ringing the operator s Call Queue key External Page Relay Activation Causes System Reset External Paging with relay control will no longer cause the system to intermittently reset when zones 1 or 2 are paged Out Of Range Entries When...

Page 69: ... Release Notes 61 02 10 13 02 11 00 DS100002 10 13 02 11 00 Release Notes DS1000 02 10 13 02 11 00 Release Notes New Features in 02 10 13 02 11 00 New Features in 02 10 13 02 11 00 Maintenance release only There are no new features in this release ...

Page 70: ...otes Enhanced Features in 02 10 13 02 11 00 62 02 10 13 02 11 00 DS1000 Release Notes Enhanced Features in 02 10 13 02 11 00 Enhanced Features in 02 10 13 02 11 00 Maintenance release only There are no enhanced features in this release ...

Page 71: ...uld stop functioning To solve the problem From any keyset not assigned to the DSTU PCB in slot CN1 you had to use 9999 System Initialization to initialize the system If all keysets were assigned to the DSTU PCB in slot CN1 you had to shut the system down remove the CPU battery and then restart the system with the battery removed to restore the default database Hotline Hotline Inadvertantly Transfe...

Page 72: ...DS1000 02 10 13 02 11 00 Release Notes Software Corrections in 02 10 13 02 11 00 64 02 10 13 02 11 00 DS1000 Release Notes ...

Page 73: ...nec com Other Important Telephone Numbers Sales 203 926 5450 Customer Service 203 926 5444 Customer Service FAX 203 926 5454 Technical Service 203 925 8801 Discontinued Product Service 900 990 2541 Technical Training 203 926 5430 Emergency Technical Service After Hours 203 929 7920 Excludes discontinued products ...

Page 74: ... 80200RNT22 80200RNT22 October 2002 Printed in U S A NEC America Inc Corporate Networks Group 4 Forest Parkway Shelton CT 06484 TEL 203 926 5400 FAX 203 929 0535 cng nec com ...

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