Nec Casio DT700, User Manual

Page: 334 / 390

P H O N E TR O U B L E S H O O T I N G
Audio
12-316
DT700 Phone User Guide
There is no audio to my headset
1
Verify that the headset is firmly plugged into the HEADSET jack on the back of the
telephone.
Figure 12.25 Headset Connection
2
Make sure the handset for your telephone is on-hook.
3
Make sure the headset is enabled. You should see the Headset icon on the LCD when
you dial or answer a call if the headset is enabled.
Figure 12.26 Headset icon and Headset softkey
4
If you do not see a Headset softkey, verify that the Headset is enabled for your phone:
a.
Press the Menu key.
b.
Select
3
User Settings.
c.
Select
3
Headset
d.
Select
1
Enable/Disable.
e.
Select
2
Enable and press the OK softkey or
b
Enter key on the cursor pad.
5
Try the telephone handset to verify if the problem is with the headset. If you can hear
audio through the telephone handset, try another known-working headset with the
phone.
6
If you are still having problems with your phone, contact your system administrator.
Audio quality
If you are having issues with the audio quality on your phone, there may be a problem
with your connection to the network. Contact your system administrator.
Groove
Headset
Cable
Phone