P H O N E TR O U B L E S H O O T I N G
Calling
12-308
DT700 Phone User Guide
3
Press the Menu key, then go to
6
Status,
2
Network Information and verify that the
phone has an IP address, Subnet Mask, Default Gateway, and DNS Server listed. If any of
this information is missing, there may be a problem with your connection to the
network. Contact your system administrator.
4
Restart the phone:
a.
Press the Menu key.
b.
Select
5
Reboot.
c.
Press the OK softkey or
b
Enter key on the cursor pad to restart the phone.
Note:
If you cannot
restart
the phone using the Menus, unplug the phone from power
and the network for ten seconds, then reconnect the telephone to your
network and power to perform a
restart
.
5
If you are still having problems with your phone, contact your system administrator.
The phone cannot make any calls
1
If you are using a headset, try using the phone handset to make a telephone call. If the
phone works while using the handset but not your headset, replace the headset you
have attached to the phone.
2
Press the Menu key, then go to
6
Status,
2
Network Information and verify that the
phone has an IP address, Subnet Mask, Default Gateway, and DNS Server listed. If any of
this information is missing, there may be a problem with your connection to the
network. Contact your system administrator.
3
Restart the phone:
a.
Press the Menu key.
b.
Select
5
Reboot.
c.
Press the OK softkey or
b
Enter key on the cursor pad to restart the phone.
Note:
If you cannot
restart
the phone using the Menus, unplug the phone from power
and the network for ten seconds, then reconnect the telephone to your
network and power to perform a
restart
.
4
If you are still having problems with your phone, contact your system administrator.
The phone cannot make any external calls
1
In your network requires and outside access code to reach an outside telephone line,
make sure you enter that as the first number when you are dialing an outside line.
2
Verify that your network is not having problems accessing outside telephone service.
3
Contact your system administrator to verify that your account is authorized to call
external numbers.
4
Press the Menu key, then go to
6
Status,
2
Network Information and verify that the
phone has an IP address, Subnet Mask, Default Gateway, and DNS Server listed. If any of
this information is missing, there may be a problem with your connection to the
network. Contact your system administrator.
5
Restart the phone:
a.
Press the Menu key.
b.
Select
5
Reboot.
c.
Press the OK softkey or
b
Enter key on the cursor pad to restart the phone.
Note:
If you cannot
restart
the phone using the Menus, unplug the phone from power
and the network for ten seconds, then reconnect the telephone to your
network and power to perform a
restart
.
Summary of Contents for DT700
Page 1: ...DT700 Phone User Manual For UNIVERGE 3C Communications and SIP Net Platforms...
Page 2: ......
Page 8: ...viii P N 610 210r8 DT700 Phone User Guide...
Page 20: ...O VE R VI E W 1 2 DT700 Phone User Guide...
Page 84: ...I N S TA L L AT I O N 3 66 DT700 Phone User Guide...
Page 124: ...D T 7 0 0 S E C U R I T Y F E A T U R E S 6 106 DT700 Phone User Guide...
Page 198: ...P R O GR A M M A B L E K E Y S Speed Dial and Programmable Keys 8 180 DT700 Phone User Guide...
Page 344: ...3 C S Y S T E M F E A T U R E S A 326 DT700 Phone User Guide...
Page 348: ...S I P N E T S Y S T E M F E A T U R E S B 330 DT700 Phone User Guide...
Page 354: ...D T 7 3 0 G U S B P O R T C 336 DT700 Phone User Guide...
Page 382: ...N O T I C E S WEEE Product Disposal Information E 364 DT700 Phone User Guide...
Page 389: ......
Page 390: ......
