8
Communicating with the device
Connecting to the device
Otosuite is designed to communicate with and display test data generated by Natus test devices.
•
When you start up Otosuite, click on the
Control Panel
icon. Otosuite will automatically connect to the test device.
•
See also the section "Activating the Control Panel" in the Otosuite User Guide.
Firmware update
If a Firmware Update message appears, see:
•
.
Information about the test device
To see information relating to the test device, select
Help
>
About Device
.
8.1
Reconnecting to the device
If communication with Madsen A450 is interrupted, a message appears stating that there is no longer connection to the
device. The system will automatically try to reconnect.
•
If automatic reconnection fails, try disconnecting and reconnecting the USB cable.
•
If this does not work, power off and then power on the device.
•
Contact technical support if the problem persists.
8.2
Updating device firmware
If the Otosuite software version contains a more recent firmware for the device, a message will appear when next you
switch on the device.
It is recommended that you update the device firmware to make sure that the device and Otosuite perform correctly.
•
Follow the on-screen instructions.
Madsen A450
81
8 Communicating with the device
