Napoleon TQ285X, Instructions Manual

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THANK YOU FOR CHOOSING NAPOLEON
NAPOLEON products are designed with superior components and materials, and are assembled by trained
craftsmen who take great pride in their work. This grill has been thoroughly inspected by a qualified
technician before packaging and shipping to ensure that you, the customer, receive the quality product
you expect from NAPOLEON.
We at Napoleon are dedicated to you, “our valued customer”. It is our goal to provide you with the
necessary tools for an unforgettable grilling experience. This manual is provided to assist you in assuring
your new grill is assembled, installed, maintained and cared for properly. It is important to read and
understand this entire manual before operating your new grill to ensure you fully understand all the safety
precautions and features your grill has to offer. By carefully following these instructions, you will enjoy
years of trouble-free grilling. If this product fails to meet your expectations, for any reason, please call our
customer care department at 1-866-820-8686 between 9 AM and 5 PM (Eastern Standard Time) or visit
our Website at www.napoleongrills.com.
Napoleon Gas Grill President’s Limited Warranty
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in
material and workmanship from the date of purchase, for the following period:
Lid Assembly 5 years
plus5
Base Casting 5 years
plus5
Stainless steel tube burners 5 years
plus5
Porcelain-enameled cast iron cooking grids 5 years
plus5
Plastic components 5 years
All other parts 2 years
plus5
indicates a period of extended warranty coverage whereby the replacement part will be made
available to the consumer for an additional 5 years at 50% of the current retail price.
Conditions and Limitations
NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that
the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and
limitations:
This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.
This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile
environments, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this
warranty. Discoloration to plastic parts from chemical cleaners or UV exposure is not covered by this warranty.
This limited warranty further does not cover any scratches, dents, painted or plated finishes, corrosion or
discoloring by heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts..
Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the
duration of the warranted coverage, a replacement part will be provided.
After the first year, with respect to this President’s Limited Warranty NAPOLEON may, at its discretion, fully
discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the
wholesale price of any warranted but defective part(s).
NAPOLEON will not be responsible for the installation, labor or any other costs or expenses related to the re-
installation of a warranted part, and such expenses are not covered by this warranty.
Notwithstanding any provision contained in this President’s Limited Warranty NAPOLEON’s responsibility under
this warranty is defined as above and it shall not in any event extend to any incidental, consequential, or indirect
damages.
This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any
other warranties expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with
respect to the sale of this product.
NAPOLEON will not be responsible for: over firing, blow outs caused by environmental conditions such as strong
winds, or inadequate ventilation,
Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not
be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any
warranty claims from NAPOLEON.
NAPOLEON reserves the right to have its representative inspect any product or part prior to honoring any warranty
claim.
NAPOLEON shall not be liable for any transportation charges, labor costs, or export duties.