136
2.4.3.1 Troubleshooting Table
Purpose: Describes the most common problems with the MP2000E.
There are NO Maintenance items inside the MP2000E and it should be opened or serviced
only by factory authorized service personnel, failure to do so will void the WARRANTY. If
it fails to perform a specific function, Figure 54 below lists typical symptoms, causes and
solutions. If you cannot resolve a problem, contact Myers Emergency Power Systems.
customer service department (see 2.4.2 above).
SYMPTOM
CAUSE
REMEDY
No Output
1.
AC input & output circuit
breaker is OFF
Turn input & output circuit breaker
on
No incoming utility line power
Apply incoming utility power by closing
upstream breaker
Red LED is lit solid on front
indicating FAULT
Read the FAULT under Status
Menu of LCD display. See 2.2.13.
Clear the fault. Shut off both the
breakers on the front panel.
Restart. Contact the factory, if
fault
persists
Output LED OFF
Incoming utility power or
battery power not available
Apply qualified input power and verify
battery breaker is closed
Faulty Unit
Contact factory
Unit does not
transfer to Battery
mode during a
power failure
OR
Backup time is
less than rated
Battery Not connected
Connect batteries (48VDC nominal)
Battery circuit breaker OFF
Close battery breaker
Battery is not fully charged
Fully recharge the battery then test
backup time (see 2.4.1)
Dead battery
Replace with a good battery
Battery failure
Clean and tighten battery
connections
Check batteries and replace if needed
Faulty Unit
Contact vendor
Alarm LED is lit
Red LED steady ON indicates
FAULT
Correct the Fault (see 2.2.13)
Red LED flashing indicates
ALARM
Correct the Alarm (see 2.2.12). Contact
the factory if Alarm
persists
Figure 54
Troubleshooting Table
Summary of Contents for MP Series
Page 3: ...III ...
Page 20: ...20 STEP 1 Connect CONTROL Wires ...
Page 22: ...22 Installation and Troubleshooting Guide Figure 9 ...
Page 30: ...30 MP2000E System Battery Backup System Section 2 Operator s Manual ...
Page 49: ...49 Figure 21 Note See Section 2 2 14 For details on Event Log View under Maintenance submenu ...
Page 51: ...51 2 2 8 Status Submenu CONT D ...
Page 70: ...70 2 3 3 Main Menu ...
Page 72: ...2 3 4 1 RS232 USB Menu Tree ...
Page 74: ...74 ...
Page 104: ...104 Figure 6 70 SMS for Event Log Screen ...
Page 126: ...126 ...
Page 148: ...148 ...