64
Troubleshooting
No
Media
No
media
is
detected.
Load
a
new
roll
of
labels.
The
media
is
not
properly
inserted
into
the
input
guide.
Re
‐
load
the
media.
Wrong
Media
Problems
with
the
media.
See
on
Top
Cover
Open
The
top
cover
is
opened.
Close
the
top
cover.
The
top
cover
sensor
is
damaged.
Contact
Technical
Support
for
part
replacement.
Out
of
Ink
An
ink
cartridge
is
out
of
ink.
Replace
the
ink
cartridge.
Check
the
ink
status
icons
for
the
color
that
is
empty.
Error
Message
Possible
Cause
Solution
5500 NE Moore Court
Hillsboro, OR 97124
Toll Free: 1-800-944-4573
Local: 503-640-5920