Muratec MFX-2500, Operating Instructions Manual

Page: 89 / 103

Trouble Shooting
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.2.3 Bad phone line conditions made fax communication impossible. Conditions
can change rapidly, so try the call again later.
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.3.1 The page counter in your fax machine detected a document feeder error dur-
ing transmission. Carefully re-insert the document into the feeder and re-try
the call.
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.3.2 The fax machine didn’t detect the silence indicating the call had ended.
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.4.1 The telephone line disconnected during transmission because of excessive
modem errors or because remote unit ran out of paper. Try the call again.
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.4.2 After transmission began, poor line conditions developed. Try the call again.
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.4.4 Poor line conditions prevented transmission. Try the call again.
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.5.1,
ECM
transmission failed (perhaps due to line noise). Conditions can change
T
.5.2, rapidly, so try the call again later.
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.5.3
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.8.1 A compatibility error occurred.
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.8.10 Line noise or other problems prevented line probing.
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.8.11 The remote fax machine didn’t complete the equalizer training phase.
“Check Message” printouts
When there’s a problem with a fax call and your machine detects an error, it pro-
duces an error printout headed by the words “Check Message.” This printout lists
the following information about the transmission:
• The resulting error code
• A communications error message (see “What error messages can mean,” below)
• The phone number (or
TTI
, if programmed) of the fax machine with which your
machine had attempted to communicate.
What error messages can mean
The error messages on Check Message printouts can mean a variety of things.
Here’s a brief summary:
Error message Possible meanings
Check condition of remote fax.
• Remote machine malfunctioned
• No “handshake” signals from remote fax
• Wrong phone number reached
Repeat transmission.
• Poor phone line conditions
• No “handshake” signals from remote fax
• Document misfeed or miscount
• Unable to reach remote machine after
attempting specified number of redial tries
Line is busy.
• Remote machine’s line was busy
• Remote machine’s line didn’t answer
Check received documents.
• Remote confirmation signal not received
from remote fax
• Poor line conditions caused a poor image
Memory full.
• Remote fax’s memory is full
Dialling number is not set.
• Stored phone number failed to dial properly
Stopped.
• Someone pressed
STOP
at the remote fax
in the middle of the “handshake”
4.5