Muratec F-98 Operating Instructions Manual Download Page 4

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Summary of Contents for F-98

Page 1: ...Operating Instructions For Muratec s F 98 plain paper fax machines ...

Page 2: ...Cover Page Program H 1 Enter Set up a cover page 2 Enter Enter a cover page 3 Enter Print a cover page User Settings Press To Program J 01 Enter Review change your fax settings 02 Enter Print your fax settings 03 Enter Review change your copy settings 04 Enter Set paper size 05 Enter Set the dialing pause 06 Enter Set of rings before auto answer 07 Enter Set the redial 08 Enter Select ECM mode 09 ...

Page 3: ...Welcome ...

Page 4: ...merica Inc all rights reserved Muratec the Muratec logo and all Muratec fax product names contained herein are trademarks of Muratec America Inc ENERGY STAR is a registered mark of the United States Environmental Protection Agency This manual and any updates to it can be found online at www muratec com Go to the Products section of this site then click on F 98 ...

Page 5: ...r just go on past them to Getting started and well get started And thanks for choosing Muratec Find your serial number and write it down Before you go any further please note that your machine s serial number is located on the bar code label as shown on the drawing at right It s probably a good idea for you to copy this down before you set up your machine Use the blank at the bottom of this column...

Page 6: ...hrough redialing 1 15 An introduction to Review Commands 1 16 Receiving faxes 1 17 Different ways to get the job done 1 17 Tel Ready mode when Auto Answer is off 1 17 Fax Ready mode 1 18 When the paper runs out 1 18 Making copies 1 19 Beyond the basics What s inside this section 2 1 Getting everything just the way you want it 2 2 Setting up for scans 2 2 Using CODE to enter characters 2 3 Making s...

Page 7: ...s for your computer 2 42 Making PC FAX connection 2 42 Entering the RS 232C settings 2 43 Using your fax s new PC connection 2 43 Keeping things secure 2 45 The key to it all the passcode 2 45 Locking up tight operation protection 2 45 Print it later when it s safe security reception 2 46 Masking the PIN 2 47 Setting for use with a closed network 2 49 Setting Block Junk Fax 2 49 Just in case What ...

Page 8: ...Getting started A quick and friendly trip through the basics of your Muratec fax machine ...

Page 9: ...ale Just as cars are measured by engine size and stereo systems are measured by watts per channel so fax machines are measured by resolution and grayscale Resolution refers to the sharpness of a fax transmission It s expressed in lines per inch lpi An international agency has defined three specific levels of resolution Normal 203 98 vertical lpi Fine 203 196 lpi Superfine 203 392 lpi Similarly one...

Page 10: ... your fax machine 1 Control panel The keys you use to operate your machine See page 1 4 for more details 2 Liquid crystal display LCD The display 2 line 20 character which shows the machine s status and lets you see what you re entering during vari ous operations If the LCD is blank the machine is off 3 Printer cover release Push this to open the printer cover 4 Printer cover Opens to provide acce...

Page 11: ...achine You can flip it shut if there s no original document loaded 12 Document tray Supports documents discharged from the original docu ment exit 13 Original document exit Where the original document comes out 14 Multipurpose tray Where you put the recording paper Holds up to 150 sheets either letter or legal sized The optional paper cassette holds up to 500 letter sized sheets 15 AC power switch...

Page 12: ...ine is ready to communicate using the PC FAX feature see page 2 42 8 HOLD DIALING OPTIONS Either places a call on hold or takes it off hold It also produces a special character during dialing and inserts special symbols into telephone numbers see page 2 8 9 SPEED DIAL TEL INDEX Starts a speed dialing operation which you finish by pushing three of the keys on the numeric keypad Also displays one to...

Page 13: ...ed on the LCD 24 COM OPTIONS Chooses from among five fax options delayed transmission relay broadcast polling F code transmission or F code polling 25 PROGRAM Any function can be started by first pressing this key and then entering the function number 26 BROADCAST Helps you send a broadcast fax sending the same document to more than one location 27 CONTRAST When a document is in the document feede...

Page 14: ...one and electrical lines This device helps to shield your fax machine from damaging high voltage electrical surges Voltage requirements 120 VAC 10 50 60 Hz Power consumption Standby Transmission Reception Copying Maximum 12W 37W 373W 372W 396W Install the printing supplies Your fax machine prints incoming faxes and copies with a laser print engine The engine requires two types of printing supplies...

Page 15: ...ltipurpose tray and your machine will use it to print received faxes and make copies You can also attach an optional paper cassette which holds up to 500 additional sheets of plain paper Contact your authorized Muratec dealer for more information on the optional paper cassette The following instructions tell you how to load the paper correctly which will help to prevent paper jams and other proble...

Page 16: ...e markings are international standards I means on O means off Setting the paper size for the multipurpose tray The multipurpose tray can hold either letter or legal sized paper for your machine All you have to do is tell the machine which size the tray is using Important If you use a different size from the size you set here the machine won t print Be sure to change this setting whenever you load ...

Page 17: ...m your second phone into the EXT TEL jack on the rear of your fax machine For information on how to use a connected second phone with your fax machine see Receiving faxes beginning on page 1 17 Attaching an optional handset If you purchase an optional handset for your fax machine it comes with installation instructions However here is a summary of how to attach the handset Important Do not connect...

Page 18: ...u want to appear on your faxes Every fax page you send will arrive at the receiving machine with a single line of text at the very top of the page Among other things this text will list a name and a fax number The name must not be longer than 22 characters Note Incidentally the fax industry term for this text is Transmit Terminal Identifier TTI Another term Subscriber ID refers to just the fax num...

Page 19: ... To enter spaces punctuation and symbols press U3 SYMBOL This lets you enter the blue characters shown on the one touch keypad In Beyond the Basics we ll show you how to use the CODE function to enter a wide variety of characters see page 2 3 For now however become familiar with the ABC abc and SYMBOL keys Note If you make a mistake press CANCEL to erase leftward Or if you want to change just one ...

Page 20: ...ote If you send a fax in superfine certain fax models especially older non Muratec models will receive it only in fine mode However you can send a fax in grayscale mode to virtually any fax machine currently in use Reviewing Contrast The rightmost item appearing on the LCD when there s a document in the feeder is the contrast setting You have three choices Normal NORM on the control panel Suited t...

Page 21: ...s scanning width is 8 2 When you insert a letter sized document your machine scans the center 8 2 and sends it unreduced see pages 2 3 2 4 for more on reduction This means that there will be a 0 15 margin on each side of the page that your fax machine will not scan 2 If you re sending a multi page document fan the pages slightly The bottom sheet should extend just slightly from the others 3 Insert...

Page 22: ...emote fax number As you can see you also enter any access codes such as a 9 for dialing out from an office telephone system or 1 for long distance along with the num ber just as you would for a regular phone call 5 Press START 6 Now everything is up to the machines yours and the one you re dialing If you have set the fax to transmit from memory your machine will first scan the document into memory...

Page 23: ... many as 50 fax transmissions In this Auto Redial mode your fax automatically redials the number every few min utes See Making redial settings next page until one of the following happens It reaches the remote fax machine It has automatically redialed the number for the last try again see Making redial settings next page Note If you used either the speaker or a handset redial manually see below No...

Page 24: ... your fax machine s memory and given a command number The Review Commands function gives you the power not only to check on review each command currently in your machine s memory but also to delete a command if you decide not to send the document Note Press STOP to cancel a transmission in progress when you are transmitting from the document feeder You cannot use the REVIEW COMMANDS key 1 Press RE...

Page 25: ...me office put the handset down but don t hang up Walk to the fax machine and pick up the optional handset Then press START After you press START you must hang up both the fax machine s handset and the second telephone s handset Because remote fax machines will wait several seconds to hear reception tones from your unit you have about 30 seconds to walk to your fax pick up the handset and press STA...

Page 26: ...ows and the LCD indicates the multipurpose tray has run out of paper Of course your fax machine cannot print fax messages or copies without paper However Receiving when out of paper If your machine runs out of paper while you re away it will store up to 50 fax recep tions see the note below in its memory This is called out of paper reception Then when you refill the paper supply the fax machine wi...

Page 27: ...es to fit the document 2 Insert the document face up If neces sary re adjust the document guides for a correct fit 3 Press COPY The LCD shows If you want to make one copy of each page of the document skip to step 5 Otherwise proceed to step 4 4 Use the numeric keypad to enter the desired number of copies for each page in the document You may choose one 01 to 99 copies Here we ve chosen three copie...

Page 28: ...Beyond the basics We ve covered the musts Now let s explore the goodies ...

Page 29: ...t it 2 2 Autodialer 2 8 It s a great phone too 2 15 Broadcasting 2 16 Delayed transmission 2 19 Special features 2 21 F Code communication 2 28 Programmable one touch keys 2 34 PC FAX connectivity 2 42 Keeping things secure 2 45 What s inside this section 2 1 ...

Page 30: ...eptable skip to step 3 Otherwise proceed to step 2 2 To change the setting press PROGRAM repeatedly until your chosen mode appears In this example we ve chosen fine resolution 3 Press ENTER to save the setting The LCD asks which contrast setting you select If the setting you see is acceptable skip to step 5 Otherwise proceed to step 4 4 To change the setting press PROGRAM repeatedly until your cho...

Page 31: ... set the machine to reduce a large incoming document to a size which will fit on your paper This setting doesn t affect copies you may make with your machine To do this use the copy reduction function see page 2 4 Here are the options for both print reduction and copy reduction settings Setting What it does Automatically reduces printouts at variable rates down to a Auto minimum of 75 Tries to red...

Page 32: ...er sort or stack multiple copies of a document If it stacks them it will make four copies of a two page document as 1 1 1 1 2 2 2 2 If it sorts them it will make four copies of the same two page documents as 1 2 1 2 1 2 1 2 If the sorting copy is Off the fax machine will stack Copy reduction rate Works the same way as the print reduction rate see page 2 3 for more details Reduction margin Serves t...

Page 33: ...ne gives you the chance of operating in Error Correction Mode ECM When two fax machines communicate while running in ECM the send ing machine automatically checks the data block by block as it sends If the receiving fax machine can t verify the transmission the first machine will re send as necessary Essentially the sending machine asks Did you hear that seg ment and the other machine answers eith...

Page 34: ...example we ve chosen On Note Don t be confused If silent mode is On the machine will be quiet If silent mode is Off the machine will ring and beep as usual In other words the Off On refers to the silent mode setting not to the sound itself 3 Press ENTER to save the setting The LCD now asks whether you want the ringer to be off or on If the setting you see is acceptable skip to step 5 Otherwise pro...

Page 35: ...OGRAM again to go to the next language in the cycle Printing your settings After you have your machine set as you want have it print a settings list We rec ommend this particularly if you ll be sharing the machine with other users who might change the settings for one reason or another With this list you can quickly confirm that all settings are as you want without having to go back and check them...

Page 36: ...andy feature Special dialing characters Which number do you find easier to read 919725552009 or 9 1 972 555 2009 Obviously it s the second one The hyphen or dash character separates the number into its various parts in this example a 9 for outside line access a 1 for long distance access the area code and the phone number Imagine how much more important this can be if you also have to use special ...

Page 37: ...member so you ll be able to find it easily in the EasyDial directory see page 2 14 If you do not wish to enter or change this number s Location ID skip to step 9 If you do wish to enter or change this number s Location ID proceed to step 8 8 A number s Location ID may be up to 16 characters in length You enter the Location ID the same way you entered your fax name during EasyStart We ll review the...

Page 38: ... t have a Location ID the number appears When the other machine answers your fax will transmit the document directly from memory To review memory transmission see pages 1 13 1 14 If you specified transmission from the feeder Your fax machine dials the other fax machine When the other machine answers your fax feeds the document through its scan ner transmitting as it goes The LCD shows the Location...

Page 39: ...Important To erase a number see Erasing a speed dial number page 2 13 1 Press PROGRAM B 1 ENTER Depending on whether you already have a num ber entered for speed dial number 001 the LCD shows or If 001 is the speed dial number you want to set skip to step 3 However our examples from here will say 005 rather than 001 2 Use the numeric keypad to enter the desired speed dial number s three digit iden...

Page 40: ... case entries press U1 ABC To enter spaces punctuation and symbols press U3 SYMBOL This lets you enter the blue characters shown on the one touch keypad To enter a wide variety of characters use the CODE function Review the explanation on page 2 3 Most of the time you will probably find the ABC abc and SYMBOL keys to be sufficient Note If you make a mistake or want to erase characters entered in a...

Page 41: ...answers Note You also can use this method to dial a fax call when for some reason you want to hear the other fax machine s answering fax tones Make sure there s a document in the feeder When you do hear those tones over either your handset or the monitor speaker press START to send the document in the feeder If you re using your handset hang it up at this point Erasing a speed dial number 1 Press ...

Page 42: ...ou do this by pressing certain keys on the numeric keypad 2 or 8 to select the character set alphabet number or symbol for the first character of the Location ID 4 or 6 to check different listings within that character set Note The scrolling is open ended For example when you run out of list ings beginning with alphabet A pressing 4 or 6 automatically moves you into listings beginning with other c...

Page 43: ...an dial without picking up the handset For hands free dialing 1 Press MONITOR CALL You ll hear a dial tone unless you have set your speaker volume to Off see page 1 8 1 9 and the LCD will show 2 Dial the number you want You may use either the numeric keypad a one touch key or a speed dial number Note Remember your fax machine s monitor speaker is not a speakerphone Be sure to pick up the handset i...

Page 44: ...t press CANCEL to clear them before proceeding 5 Press START Your fax machine will scan the document into memory and then send it to each number you ve entered The main idea is when it s time to enter the fax number for your document you enter multiple numbers until you ve either reached 150 numbers or finished dialing all the numbers you want to dial for this document Or to save time you can dial...

Page 45: ...s must be true The remote fax machine must be a Muratec fax machine with hub capability Note If you re not sure whether the unit you want to transmit to is a true hub unit please consult your authorized Muratec dealer The call group s must exist on the remote fax machine You must know each call group s two digit identifier number To set up a relay broadcast initiation 1 Insert the document and mak...

Page 46: ...en the entry is complete press ENTER 8 Press START If in step 6 you chose an immediate relay broadcast initiation your fax machine will begin dialing the remote hub machine However if you requested a delayed command the machine will display Reserved on the LCD s top line This means the command is in memory Delayed Enter Time 14 14 00 2 18 ...

Page 47: ...ve the delayed transmission The LCD shows 6 Enter the fax number for the delayed transmission document You may either press a one touch key enter a speed dial number or just use the numeric key pad to enter the fax number Note If you make a mistake or want to erase characters entered in a previ ous setting press CANCEL to erase leftward Or if you want to change just one character in the number pre...

Page 48: ...ss STOP to return your machine to standby mode To go ahead with cancelling the command press CANCEL again Go back to step 2 to view other delayed commands Printing a delayed command list Can t remember some details about a delayed transmission command you set up Or has someone else in your office set up a delayed command and now you have no idea why the machine is reserved and how long it ll stay ...

Page 49: ... The only way to tell for sure is to send a transmission with the cover page feature activated see right column to the specific thermal paper machine in question and see what happens Toggling the cover page 1 Press PROGRAM H 1 ENTER The LCD shows 2 To tell the fax machine it should send a cover page before each document you transmit press PROGRAM once or twice until your desired choice appears Not...

Page 50: ... move it rightward to that character and press CANCEL to erase it Then re enter until the message is just as you want it 3 When the message is as you want it press ENTER to save it Printing the cover page To confirm that the cover page is as you want it s easy to print a sample cover page from your fax machine Press PROGRAM H 3 ENTER Managing your fax with its journal and reports Setting the activ...

Page 51: ... glow the fax machine activates automatic printing of a TCR the light glows If you re scanning or transmitting a document and you want to turn on or off the TCR feature for this fax transmission only If you specified transmission from memory press REPORT while the fax scans your document into memory If you specified transmission from the feeder press REPORT while the fax machine communicates with ...

Page 52: ...lar polling press PROGRAM D 3 ENTER Limiting polling access to your fax machine Your machine s closed network setting see page 2 49 works for polling as well If a calling fax doesn t present the proper passcode it cannot poll from your fax Note However if you re using the Block Junk Fax feature see pages 2 49 2 50 even incoming calls which meet the passcode test must come from appropri ate phone n...

Page 53: ...e to the displayed ring pattern Important If your telephone company gives you only very general ring pattern specifications or if you otherwise encounter a problem while trying to use your machine s DRD feature please try ALL of the listed ring patterns If you still have a problem after trying all of the patterns please call the Muratec Customer Support Center from the United States call 972 364 3...

Page 54: ...r local telephone company s service that allows you to see a display of the caller s phone or fax number or name before either your fax machine auto matically receives the call or you pick up the optional handset If you order caller ID service from your local telephone company the following infor mation will show on the LCD while your machine is ringing The first 16 characters of the caller s phon...

Page 55: ...s a document in the feeder your machine will dial a fax call to the selected number If there isn t a document in the feeder your machine will activate the mon itor speaker and dial a regular phone call Remember that to make a regular phone call from your machine you must have an optional handset attached At this point you may either Lift the handset now or Listen to the monitor speaker until you h...

Page 56: ...irst step to using the F Code box is to create F Code boxes in your fax machine This procedure also lets you modify existing F Code boxes Important To erase an F Code box see Erasing an empty F Code box page 2 30 To create or modify an F Code box 1 Keep pen and paper with you as you follow this procedure As you decide on a sub address and enter it and if applicable a password or I D code write it ...

Page 57: ... box s name and continue The LCD shows or The fax machine now asks for this F Code box s sub address This is the essential ITU T standard all numerical identifier which you must enter in order to communicate with any remote F Code compatible fax If you do not wish to change an existing sub address skip to step 11 If you do wish to enter or change the sub address proceed to step 10 10 Use the numer...

Page 58: ... 16 Press ENTER to save the settings The LCD now shows The machine asks for your F Code box s four digit security I D code This is the I D code for the box s security which you use to 1 print a document any remote F Code compatible fax sends to this F Code box or 2 you enter before you can make any changes to this F Code box If you do not want to change the I D code skip to step 19 If you do want ...

Page 59: ...M E 2 ENTER Printing a document you receive When your fax machine receives a document via ITU T sub addressing from another fax machine your machine will print a message alerting the person for whom the document is intended Then the person has a certain number of days see page 2 30 in which to print out the message before your machine automatically erases it Note For this operation to work two thi...

Page 60: ...ub address and password if any information for the mailbox on the remote machine F Code transmission 1 Insert the document 2 Adjust the resolution and contrast if necessary 3 If you want to toggle between transmission from the feeder and transmission from memory press MEMORY TRANSMIT 4 Press COM OPTIONS four times and then press ENTER 5 Use the numeric keypad to enter the appropriate sub address i...

Page 61: ...o step 5 4 Use the numeric keypad to enter the appropriate password In this example we ve entered 654321 5 Press ENTER The LCD will show 6 Enter the fax number either by pressing a one touch key entering a speed dial number or dialing from the numeric keypad Do not press START 7 What you do now depends upon when you want the polling to begin To have it begin now skip to step 10 To delay it proceed...

Page 62: ...ey If P1 is the key you want to program skip to step 3 However our examples from here will say P3 rather than P1 2 Select the key in which you want to program a command or change a previ ously stored command and then press it Here we ve selected P3 3 If you change your mind and want to select a different programmable one touch key go back to step 2 before going on to step 4 4 Press ENTER The LCD n...

Page 63: ... from here will say P4 rather than P1 2 Select the key in which you want to program a command or change a previ ously stored command and then press it Here we ve selected P4 3 If you change your mind and want to select a different programmable one touch key go back to step 2 before going on to step 4 4 Press ENTER The LCD now shows either or 5 Use the numeric keypad to enter up to 150 fax numbers ...

Page 64: ...PROGRAM C 1 ENTER The LCD either shows or indicates a command already is programmed into this key If P1 is the key you want to program skip to step 3 However our examples from here will say P5 rather than P1 2 Select the key in which you want to program a command or change a previ ously stored command and then press it Here we ve selected P5 3 If you change your mind and wish to select a different...

Page 65: ...ange this key s programming go back to step 3 If you wish to enter or change another key s programming go back to step 2 Programming regular polling Note To erase a programmable one touch key refer to page 2 41 To program a regular polling operation into a programmable one touch key 1 Press PROGRAM C 1 ENTER The LCD either shows or indicates a command is already programmed into this key If P1 is t...

Page 66: ...rent terms but the concepts are the same You must know the remote fax s ITU T sub address and password number for each box to which you want to transmit To program an F Code transmission into a programmable one touch key 1 Press PROGRAM C 1 ENTER The LCD either shows or indicates a command is already programmed into this key If P1 is the key you want to program skip to step 3 However our examples ...

Page 67: ...ch key If you do not want to enter or change any other key s programming press STOP to return your machine to its usual standby mode If you do want to enter or change this key s programming go back to step 3 If you want to enter or change another key s programming go back to step 2 Programming a F Code polling Note To erase a programmable one touch key refer to page 2 41 Note For this operation to...

Page 68: ...e we ve entered 654321 When finished press ENTER 10 If you want the transmission to begin immediately every time you press the key press ENTER and skip to step 13 If you want to delay the transmission perhaps to take advantage of lower phone rates press COM OPTIONS ENTER 11 There s a choice to make Instruct your fax to carry out this delayed command in one of the following ways Option 1 Perform th...

Page 69: ...s from here will say P3 rather than P1 2 Press the programmable one touch key you want to erase Here we ve selected P3 3 If you change your mind and want to erase a different programmable one touch key just press that key before going on step 4 4 Press ENTER The LCD shows Important If you want to quit without erasing the programmable one touch key you ve selected press PROGRAM The fax will return ...

Page 70: ...ax has a DB 25 standard 25 pin serial female receptacle which accepts a male DB 25 cable plug Your computer s serial port may have either a DB 25 or DB 9 9 pin receptacle Please consult the interface s PIN assignment on the following table Note Please see your computer s operating instructions about the serial interface port of your computer PIN assignment Signal direction 5 CTS 5 CTS 6 DSR 6 DSR ...

Page 71: ...tested packages other than HydraFax or LaserFax select the Variable setting 3 If necessary press PROGRAM to choose the data parity None Odd or Even and press ENTER 4 If necessary press PROGRAM to toggle the stop bit between 1 bit or 2 bit When you see your desired setting press ENTER 5 If necessary press PROGRAM to toggle the data length between 7 bit or 8 bit 6 When you see your desired setting p...

Page 72: ...page 2 43 2 Computer If your fax software allows it turn off Error Correction Mode ECM 3 Computer Instruct your fax software to send or receive The fax machine will begin either transmitting or receiving AT commands Note This is a list of standard AT commands which control your modem For more information please consult the instructions for your fax software Beyond the basics 2 44 A none Call answe...

Page 73: ...Here we ve entered 6296 6 Press ENTER to save the passcode Note Any time you want to turn off the passcode change the passcode back to 0000 by repeating steps 2 6 and entering 0000 in step 5 Locking up tight operation protection Important For this feature to work you must have set the passcode as described in the left column Because this is a powerful machine you have here and besides you re payin...

Page 74: ...rd Receive to Rx Activating security reception 1 Press PROGRAM K 1 ENTER The LCD shows 2 Use the numeric keypad to enter the passcode Here we ve entered 6296 3 Press ENTER The LCD shows 4 If the setting you see is acceptable skip to step 6 Otherwise proceed to step 5 5 To change the setting press PROGRAM once or twice until your desired setting appears In this example we ve chosen On 6 Press ENTER...

Page 75: ... which shows what you dial Mode 1 Each remote fax unit has a departmental PIN access code Mode 2 Each fax user has a departmental PIN access code Note If you select Mode 1 and you will use a one touch or speed dial number you must store the remote unit s PIN access code within that number However if you select Mode 2 this isn t necessary See Autodialing while using the PIN mask this page right col...

Page 76: ... manually each time you autodial 1 Perform the usual autodialing procedure for the number Here we ve pushed one touch key A The machine now asks for the PIN 2 Use the numeric keypad to enter the PIN 3 Press START Your machine will dial the number Dialing from the numeric keypad while using the PIN mask Note If the PIN mask feature is off you dial normally If you ve specified Mode 1 use star power ...

Page 77: ...sn t activated Mode 1 Your fax machine checks whether the last four digits of any phone number in your autodialer matches the last four digits of the remote fax s sub scriber ID remember that s the phone number part of the TTI If it doesn t find a match your machine disconnects the call Mode 2 This mode rejects any call from a number whose last eight digits match any number in the blocked numbers ...

Page 78: ...next slot in the blocked numbers list If you do not want to enter or change a number for this slot proceed to step 9 If you do want to enter or change a number for this slot repeat steps 5 8 9 Press STOP The display now asks whether you want to print the list 10 If you do want to print the list press ENTER and your machine will print it If you don t want to print it press STOP and your machine wil...

Page 79: ...Just in case Now here s how to care for your machine Also we ll suggest procedures to try in case of trouble Finally the Glossary will explain fax terms you may encounter ...

Page 80: ...ys a week You can use your fax machine to call this fax on demand system and receive printouts of information such as the most common questions asked about your machine Often this is the fastest way to find out the answer to any question you may have And it s a free call To use the Muratec Information System 1 On your fax machine obtain a dial tone by pressing MONITOR CALL If you re in a noisy are...

Page 81: ...sure both sides are snapped down securely Then re try the transmission Note If the original document has become wrinkled or torn don t re send it If a printout jams To clear a printout either a received fax or a copy jammed inside your fax machine 1 Open your fax machine s printer cover by pressing the printer cover release button 2 Gently pull the jammed printout up and out The printout may be ja...

Page 82: ... the jam itself or your removal of the jammed paper To clear a printout jammed at the optional paper cassette 1 Pull forward on the paper cas sette to open it 2 Carefully remove the jammed paper s from the machine s rollers as shown 3 Push the paper cassette back into its normal position within the machine 4 Open your fax machine s printer cover by pressing the printer cover release button 5 Gentl...

Page 83: ...o light The toner cartridge may be out of toner or the toner may be very low Remove the toner cartridge and shake it a few times to redistribute the toner inside If the problem persists replace the toner cartridge The toner cartridge may be defective Remove and check the toner cartridge for damage If the problem persists replace the toner cartridge Printouts are too dark The toner cartridge may be...

Page 84: ...udges The toner may be unevenly distributed inside the toner cartridge Remove the toner cartridge and shake it a few times to redistribute the toner inside If the problem persists replace the cartridge The toner cartridge or drum cartridge may be defective Remove the cartridges and check them for damage If the problem persists replace either or both of the cartridges as indicated If you find smudg...

Page 85: ...t to do Check Cassette Paper The optional paper cassette is out of paper Add paper to the cassette or The optional paper cassette is open Close it Check Paper Size The multipurpose tray s paper size setting see page 1 8 doesn t conform to the paper actually in the tray Either change the setting or change the paper so that they are the same Check Rx Paper Both the multipurpose tray and the optional...

Page 86: ...er number for which there is no phone number programmed Either choose another autodialer number or dial a phone number directly from the numeric keypad What you see on the LCD What it means What to do No Passcode You tried to protect an operation but there s no protection passcode stored in your fax machine Store a protection passcode in your machine then try protecting the operation again No PIN ...

Page 87: ...g faxes your machine occasionally will run into communications errors These can be caused by anything from lightning to telephone line interference These same factors cause the static or line noise you sometimes hear on phone calls They also can be caused by problems with the fax machine at the other end of the line Often simply trying your call again is all that s necessary However if the problem...

Page 88: ...pages it received R 4 2 Either the line disconnected before transmission or the transmitting fax machine needs maintenance R 4 4 The fax machine has reached its memory capacity R 5 1 ECM reception failed perhaps due to line noise R 5 2 Transmission errors T 1 1 The remote fax machine didn t respond to your machine Call someone at the remote machine s location T 1 4 Someone pressed STOP at the remo...

Page 89: ...ary Error message Possible meanings Check condition of remote Fax Remote machine malfunctioned No handshake signals from remote fax Wrong phone number reached Repeat transmission Poor phone line conditions No handshake signals from remote fax Document misfeed or miscount Unable to reach remote machine after attempting specified number of redial tries Line is busy Remote machine s line was busy Rem...

Page 90: ...pray could damage components inside Never try to clean SEALED areas inside your fax machine They re sealed for a purpose to protect your safety and the machine This tip applies only to cleaning external surfaces such as the cover and handset use a mild cleaning solution sprayed onto a lint free towel or cloth Always use a lint free cloth or swabs moistened with alcohol to gently wipe components in...

Page 91: ...tay open by itself 4 Use the cloth with the roller cleaner to clean the face of the rollers Rotate the rollers by hand to allow cleaning of the entire roller surface 5 Use the cloth with the isopropyl alcohol to clean the contact glass 6 Gently close the scanner cover making sure both sides are snapped down securely If you have unsatisfactory printout quality Your machine automatically cleans its ...

Page 92: ...ou hear such tones press START and if you re using an optional handset hang up to send a fax Q I just sent a fax However the number that appeared in my machine s display during the transmission wasn t the number I dialed Why A That number you saw is programmed into the remote fax machine by the user Some users prefer different numbers to appear than the ones they re really using And frankly some p...

Page 93: ... document Q I inserted a document in the feeder and dialed a fax number but my machine didn t transmit the document instead Auto Redial now appears on my LCD What does this mean A The remote fax machine was busy so your machine will try the call again automatically As long as it hasn t stored more than 50 delayed commands counting automatic redials your machine should still accept commands from yo...

Page 94: ...ing with your answering machine Q People have complained that they call my fax machine and hear my answering machine s message but are cut off before they can send a fax What happened A Any remote fax machine attempting to send a fax must hear responding fax tones within somewhat under 40 seconds after the person at that machine presses the start key That 40 seconds includes getting the dial tone ...

Page 95: ... few seconds This sound is each fax machine s way of identifying itself to the machine it calls When you press START your fax machine responds to these signals using other spe cial tones to us humans they sound a bit like screeches which are its way of responding to the other machine s greeting This acknowledgement just like greetings you might exchange with a friend is called handshaking The way ...

Page 96: ...ht bits to the byte Call reserve Also called call request An ITU T standard fax feature which allows a user to request voice communication prior to during or after transmission Call waiting service An optional telephone company service that alerts you to another incoming call when the phone is already in use Call waiting signals often cause interruption of fax transmission or reception Caller ID O...

Page 97: ...t identifies the AC power the unit requires ITU T International Telecommunications Union Telecommunications Sector Formerly known as CCITT for Consultative Committee for International Telegraph and Telephone A telecommunications forum for member countries of the United Nations whose Study Group XIV established the primary groups for fax equipment covering communication protocol and transmission Mu...

Page 98: ...oes not require a private line See also PSTN Proprietary Non standard In fax refers to a fax feature which works only in communications between fax machines that are the same brand PSTN Public switched telephone network the most common type of telephone lines and service in use in contrast to private or leased lines A Muratec fax pro vides fast reliable data transmission over a PSTN line and does ...

Page 99: ...s the telephone number to which the fax sent the document plus the actual time of transmission and how many pages the unit transmitted Thermal paper printing A thermal head heats chemically treated thermally sensitive paper in patterns conforming to the image the machine has scanned cre ating a printed image Thermal paper s tendency to discolor and fade in addition to its curliness and the usual d...

Page 100: ...Just in case 3 21 This page intentionally blank ...

Page 101: ...Appendix and index ...

Page 102: ...Printing method Dry electrophotographic laser process Consumables yield Drum cartridge 20 000 pages regular toner cartridge 5 500 pages starter toner cartridge 3 600 pages Recording paper capacity Multipurpose tray 150 letter or legal sized sheets Acceptable document size width height Single sheet 11 0 35 4 maximum 5 8 4 1 minimum Two or more sheets 10 1 14 4 maximum 5 8 4 1 minimum Weight 31 poun...

Page 103: ...nstructions on programming this information the TTI into your fax machine see pages 1 10 1 11 Type of service Your fax is designed for use on standard device telephone lines The fax connects to the telephone line with a standard line called the USOC RJ 11 Connection to telephone company provided coin service central office implemented systems Connection to party line service is subject to State ta...

Page 104: ...ation reports 2 23 Confirmation stamp 2 7 Contrast 1 12 Control panel 1 2 1 4 1 5 Copying 1 21 Copy and print reduction 2 3 2 5 Cover page 2 21 2 22 D Date and time setting 1 10 1 11 Delayed transmission 2 19 2 20 Dialing mode pulse or tone 1 11 Dialing upon the power failure 2 15 Directory dialing See EasyDial Distinctive ring detection DRD 2 24 2 25 Document guidelines 1 12 Document inserting 1 ...

Page 105: ... 2 11 See also Programmable one touch keys Operation protection 2 45 2 46 Outgoing message for a connected answering machine 1 20 Out of paper reception 1 20 P Paper for printouts 1 7 Passcode protection 2 45 Pause character entering 1 12 1 13 2 8 PBX using with 3 13 PC FAX connectivity 2 42 2 44 Phone and electrical requirements 1 6 PIN mask 2 47 2 48 Polling 2 23 2 24 2 37 2 40 Being polled 2 24...

Page 106: ... 10 1 11 Superfine resolution 1 1 1 12 2 2 Surge suppressor 1 6 T TCRs transmit confirmation reports 2 23 Telephone features 2 15 Time and date setting 1 10 1 11 Toner cartridge installing 1 6 1 7 Transmission See Sending faxes Troubleshooting 3 2 3 10 Transmit Terminal Identifier TTI 1 10 1 11 U Unpacking 1 2 User settings 1 10 1 11 2 2 2 7 V Verification stamp See Confirmation stamp Voice mail p...

Page 107: ...rdance with the instructions set forth in or provided with product literature This warranty does not apply to any product which has been subjected to tampering alteration misuse abuse neglect improper installation or transportation damage Nor does it apply to costs for any service requested for demonstration or to confirm proper operation of this product 3 The warranty shall not apply to adjustmen...

Page 108: ... United States users Laser safety This fax is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Food Drug and Cosmetic Act of 1990 This means that the fax machine does not produce hazardous laser radiation CDRH regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Admini...

Page 109: ...lation is complete 3 Position the fax machine over the paper cassette Note Align the arrows on the left side of the fax machine 4 Use the two paper cassette mounting screws to attach the paper cassette to the fax machine 5 Pull forward on the paper cassette to slide it out 6 Insert up to 500 sheets into the cassette placing the edges of the top sheet under the metal tabs on the left side of the ca...

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Muratec F-98, Operating Instructions Manual

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