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Part Number: 9290312 October/22/2018
DISPENSING ISSUES
Problem
Cause
Correction
Cleaning button blinking ON/OFF
rapidly
Unit is in an error state and cleaning process
has stopped., keg empty.
Hold Prime/Clean button until the LED turns
OFF. (
See “Clearing Error Code” on page 20)
Replace keg if needed then press and release the
Prime/Clean button again to prime the new keg.
Cleaning process can be started over after a two
(2) minute wait.
System fails to prime.
Pump runs continuously for >5 minutes.
Keg connectors won’t go onto the keg
posts
Incorrect connector
Make sure the IN connector is gray and the OUT
connector is black.
Not pulling up on the connector release ring
while connecting
Pull up on the ring around the connector to allow
it to slip over the IN or OUT post and lock into
place.
REFRIGERATOR CABINET ISSUES
Problem
Cause
Correction
Cabinet not running
Fuse blown or circuit breaker tripped.
Replace fuse or reset circuit breaker.
Power cord unplugged.
Plug in power cord.
Thermostat set too high.
Set thermostat to lower temperature.
Condensing unit runs for long periods
or continuously
Excessive amount of warm product placed in
cabinet.
Allow adequate time for product to cool down.
Prolonged door openings or door(s) ajar.
Make sure door(s) are closed when not in use.
Avoid prolonged door openings.
Door gasket(s) not sealing properly.
Check gasket condition. Adjust door or replace
gasket if necessary.
Dirty condenser coil.
Clean the condenser coil.
Evaporator coil iced over.
Turn unit off and allow coil to defrost. Make
sure thermostat is not set too cold.
Also, check gasket condition.
Cabinet temperature is too high
Thermostat set too high.
Set thermostat to lower temperature.
Poor air circulation in cabinet.
Re-arrange product to allow proper air
circulation.
Excessive amount of warm product placed in
cabinet.
Allow adequate time for product to cool down.
Prolonged door openings or door(s) ajar.
Make sure door(s) are closed when not in use.
Avoid prolonged door openings.
Dirty condenser coil.
Clean the condenser coil.
Evaporator coil iced over.
Turn unit off and allow coil to defrost. Make
sure thermostat is not set too cold.
Also, check gasket condition.
Cabinet is noisy
Loose part(s).
Locate and tighten loose part(s).
Refrigerator is freezing product
Thermostat is set too low.
Set thermostat to higher temperature.
Dirty condenser coil.
Clean the condenser coil.
Not enough cabinet clearance for proper
refrigeration system operation.
Move cabinet or make other adjustments to
gain proper cabinet clearances.
Compressor will not start
Low voltage to cabinet.
Check and correct incoming voltage to cabinet.
Leaking internally
Check the in-line filter bowl and o-ring.
May need to depressurize the unit and remove
the filter bowl to check.
