
Microplate
Reader
Operation
Manual
Chapter 7 Troubleshooting
─
25
─
Chapter 7
Trouble shooting
No
.
Trouble description
Possible reason
Solution
1
The Microplate Reader
can not be started
Power supply failure
a. Check the if the instrument
energized.
b. If the power plug loose
c. Check the voltage
2
“Communication
timeout” during
self-checking
Instrument not
working
Restart the instrument and try again;
if still same problem, please contact
your distributor or manufacturer.
3
“E913, E923, E933,
E943” during
self-checking
Insufficient of light
intensity
Please contact your distributor or
manufacturer.
4
“E912, E922, E932,
E942” when
self-checking
Light intensity is too
strong
Please contact your distributor or
manufacturer.
5
“E911, E921, E931,
E941” when
self-checking
Excessive dark
current
Please contact your distributor or
manufacturer.
6
“E612,
E622,
E632,
E642”
when
self-checking
Detection module
failure
Please contact your distributor or
manufacturer.
7
“E401,
E403,
E415,
E425,
E435,
E445”
when self-checking
Motor failure
Please contact your distributor or
manufacturer.
8
“E011~E056” when
self-checking
Incubation failure
Please contact your distributor or
manufacturer.
9
Test results are greatly
deviated or all are zero
Xenon lamp
damaged
Restart the instrument and try again;
if still same problem, please contact
your distributor or manufacturer.
10
Elisa plate holder can
not in or out
Blocked by
something
Check whether obstacles around the
plate holder or whether the plate
cover is raised.
11
Crash noise occurred
during running
The Elisa plate is
not in place or plate
cover fell off
a. Check Elisa plate
b. If noise still there when running
without plate, restart the instrument
c. If noise still there, please contact
your distributor or manufacturer.
12
Test results unstable
Light path failure
Check if the plate is placed well, if
liquid spilled out and whether the
front door works well, then re-start
the instrument. If problem still there,
contact your distributor or
manufacturer.
13
Stop running during
detection
Communication
breakpoint
Press “stop”, restart the detection