126
Troubleshooting
Q. I pressed the power button, but nothing happened. What’s
wrong with my phone?
A.
Check that you have installed a battery and that the battery is charged. See
page 12 for information about installing your battery.
Q. The display says
LLLLoooocccckkkkeeeedddd
. How do I unlock my phone?
A.
Try entering the last three digits of your wireless number. If that does not
work, try using the factory preset lock code: 123. If this fails, call your
Service Provider (the company that sends you your monthly wireless bill)
for assistance. For more information on your phone’s security features, see
the Lock/Security chapter, page 82.
Q. My battery did not last as long as I expected. What can I do to
extend battery life?
A.
To get the most from your battery, make sure it is fully charged. To charge
the battery to 100% of its capacity, leave it in the charger for an extra hour
after the charger’s light turns green.
Exposing your battery to extreme temperatures—below -10
°
C (14
°
F) or
above 45
°
C (113
°
F)—can shorten battery life. Batteries are especially
sensitive to high temperature extremes. It is a good idea to always take your
phone with you when you leave your car.
Q. I tried to place a call and received a fast busy signal.
A.
This sound means that your call was not processed. For example, the
network
may be temporarily busy
. To redial the number, press the Smart
Button or press
æ
(or
ª
)
before ending your call attempt, or press
º
and try the call again later. See page 97 for more information on redialing.