3-48
Installation and Operation
SURFboard Cable Modem Installation Manual
Solution 2
The USB drivers may have loaded, but a protocol was not bound to the adapter. To test this:
1
Remove the USB cable from the SURFboard cable modem.
2
From the Windows Desktop, right-click the
Network Neighborhood
icon to display a list of
options.
3
Click
Properties
at the bottom of the list. The Network window is displayed:
4
Click the
Configuration
tab, select the
Motorola Surfboard USB Cable Modem
entry, and
then click
Properties
.
5
Click the
Bindings
tab. If TCP/IP is not listed, either add the protocol to the adapter or
remove the entry for
Motorola SURFboard USB Cable Modem
.
6
To remove the entry, in the Network window, select
Motorola SURFboard USB Cable
Modem
and click
Remove
.
CAUTION!
Extremely Important:
After removing the device, restart the computer. To reinstall the USB drivers, follow the
instructions in “Setting Up a USB Driver for Windows 98”, page 3-5
The Motorola Remove program deletes improper Windows 98, Windows 98 Second Edition,
Windows Me, Windows 2000, and Windows XP entries that may have occurred in the installation
process.
The Remove program and the latest drivers are available for download from the website
ftp://ftp.surfboard.com/
.
The files are in the following directory path:
pub/Downloads/SURFboard_USB_Driver/v20_Drivers.exe.
Summary of Contents for SB5100 - SURFboard - 38 Mbps Cable Modem
Page 100: ...501652 001 01 03 MGBI ...
