Motorola RS507 Series, Product Reference Manual

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3 - 2 RS507 Hands-Free Imager Product Reference Guide
Charger
Table 3-2
Charger Troubleshooting
Imager does not decode a
bar code. Bar code is unreadable. Verify that the bar code is not defective, i.e.,
smudged or damaged.
Exit window is dirty. Clean exit window with a lens tissue. Tissues
for eyeglasses work well. Do not use tissues
coated with lotion (see
Cleaning the Imager
on page 3-10 ).
Bar code symbology is not supported or
enabled. See your system administrator.
Cordless: Bluetooth link is
disconnected.
Reestablish Bluetooth connection (See
Establish Bluetooth Connection on page
1-11
).
Table 3-1
Imager Troubleshooting
Problem Cause Solution
NOTE
If after performing these checks the Imager still experiences problems, contact the distributor or call
Motorola Enterprise Mobility Support. See
Service Information on page xv .
Problem Solution
The Power LED does not light Make sure the Power plug of the Power Supply Unit is plugged into a wall
outlet and the connector on the end of the Power Supply Cable is plugged
into the Charger’s power connector.
Plug the Power plug of the Power Supply Unit into another outlet.
Replace the Power Supply Unit.
Contact a service representative (see
Service Information on page xv ).
The battery takes too long to recharge Ensure that room/battery temperatures are within charging range
0 ºC to +40 ºC (+32 ºF to +104 ºF).
Clean the contacts on the battery (see
Cleaning the Charger on page 3-10 ).
Try another battery to make sure the Charger functions properly. (If the
charge time is more than four hours the Charge Status LED flashes
red/green.)
Contact a service representative (see
Service Information on page xv ).
LED indication continuously changes
from red to green Remove and re-insert the battery into the charging bay.
Check for dirt on battery charging contacts and/or charging bay contacts
(see
Cleaning the Charger on page 3-10 ).
Replace battery with a new one.
Contact a service representative (see
Service Information on page xv ).
NOTE
If after performing these checks the Charger still experiences problems, contact the distributor or call Motorola
Enterprise Mobility Support. See page xv for contact information.