98
Appendix
Problem
Where to Check
Reference
The battery runs
out too quickly.
(The product
cannot be used
for an extended
period of time.)
•
Do you have GPS turned on?
Setting Instructions:
On the home
screen: Tap
-> Settings ->
Location & security -> Use GPS
satellites.
•
Are you charging the phone
enough?
* Does the battery icon look like this:
(full battery).
•
Are you closing open applications
when you are done with them?
•
Frequently checking e-mail,
contacts, or your calendar
may result in excessive battery
consumption.
* You can change the frequency that it
syncs with your PCmail (checks for
new mail).
Setting Instructions:
On the
home screen: Tap
Apps ->
PCmail ->
-> Mail Settings ->
Mail Downloading -> Fetch
Schedule -> Check Frequency.
* You cannot change the frequency that
Gmail, contacts and the calendar sync.
Switching auto sync off will improve
battery consumption.
•
Are you using the included
MOTOROLA AC adapter?
If using an AC adapter other than
the charger sold for the product,
it may not charge or it may not
charge properly meaning that the
battery will not work as it was
intended. It may also damage the
product so please only use the
specified charging equipment.
Problem
Where to Check
Reference
A micro au IC-Card
error is displayed.
•
Is your micro au IC-Card inserted
properly?
•
Are you using an incorrect micro
au IC-Card?
•
Is the micro au IC-Card inserted in
the correct direction?
Phone calls will not
connect.
•
Is the micro au IC-Card inserted
correctly?
•
Are you entering the number
starting with the area code?
•
Are you in Airplane Mode?
My ringtone is not
playing.
•
Do you have the incoming call
volume set to 0?
•
Are you in Silent Mode?
•
Have you set the call forwarding
service to "full forwarding"?
