Maintenance & Troubleshooting
9 - 7
MC9500-K shuts off.
MC9500-K is
inactive.
The MC9500-K turns off after a period of inactivity. If the
MC9500-K is running on battery power, set this period from 1 to 5
minutes, in one-minute intervals. If the MC9500-K is running on
external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the
Power
window by selecting
Start
>
Settings
>
System
tab and tapping the
Power
icon. Select the
Advanced
tab and
change the setting for a longer delay before the automatic shutoff
feature activates.
Battery is depleted. Replace the battery.
Battery is not
inserted properly.
Insert the battery properly. See
Installing the Battery on page 1-7
.
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
Screen is not
calibrated correctly.
Re-calibrate the screen. Tap
Start
>
Settings
>
System
tab >
Screen
icon >
Align Screen
button.
The MC9500-K is
not responding.
Warm boot the MC9500-K. See
Resetting the MC9500-K on page
A message appears
stating that the
MC9500-K memory is
full.
Too many files
stored on the
MC9500-K.
Delete unused memos and records. If necessary, save these
records on the host computer (or use an microSD card for
additional memory).
Too many
applications
installed on the
MC9500-K.
Remove user-installed applications on the MC9500-K to recover
memory. Select
Start
>
Settings > System
tab
and tap the
Remove Programs
icon. Select the unused program and tap
Remove.
The Battery Status
LED flashes with the
Power button is
pressed and the
MC9500-K does not
turn on.
The MC9500-K’s
battery is low.
Recharge the battery.
Camera application
does not launch.
DataWedge
application running.
Stop DataWedge application. Tap
Start
>
Settings
>
System
>
Task Manager
. Select DataWedge application and tap
End Task
.
Table 9-1
Troubleshooting the MC9500-K (Continued)
Problem
Cause
Solution
Summary of Contents for MC9500-K - Win Mobile 6.1 806 MHz
Page 1: ...MC9500 K MOBILE COMPUTER USER GUIDE ...
Page 2: ......
Page 3: ...MC9500 K Mobile Computer User Guide 72E 118501 03 Rev B July 2011 ...
Page 6: ...iv MC9500 K Mobile Computer User Guide ...
Page 14: ...xii MC9500 K Mobile Computer User Guide Index ...
Page 22: ...xx MC9500 K Mobile Computer User Guide ...
Page 34: ...1 12 MC9500 K Mobile Computer User Guide ...
Page 49: ...Battery Management 2 15 Figure 2 10 Wireless Manager Menu ...
Page 50: ...2 16 MC9500 K Mobile Computer User Guide ...
Page 76: ...3 26 MC9500 K Mobile Computer User Guide ...
Page 88: ...4 12 MC9500 K Mobile Computer User Guide ...
Page 124: ...6 4 MC9500 K Mobile Computer User Guide ...
Page 174: ...7 50 MC9500 K Mobile Computer User Guide ...
Page 192: ...8 18 MC9500 K Mobile Computer User Guide ...
Page 242: ...C 20 MC9500 K Mobile Computer User Guide ...
Page 264: ...D 22 MC9500 K Mobile Computer User Guide ...
Page 276: ...Glossary 12 MC9500 K Mobile Computer User Guide ...
Page 282: ...Index 6 MC9500 K Mobile Computer User Guide ...
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