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Any Questions?
If you have any questions about the use of your Soup Maker,
check the list below where we have answered some of the more
common frequently-asked-questions (FAQ’s). If you require
further help, please contact our Helpline: 0344 871 0944.
Can I remove the lid mid-cycle?
Yes, to add ingredients or seasoning if required. See ‘Add It’ on
page 8 for more information.
Can I use my Soup Maker to make anything other than soup
or drinks?
No. The 5 available programmes are set to make perfect soup
and drinks from scratch. Follow the recipes and adapt them to
your own taste.
Can I use raw meat in soup recipes made in my Soup Maker?
Aside from bacon or small amounts of minced meat (100g), no.
You should first cook meat separately before transferring into
your Soup Maker with additional ingredients from your recipe,
as the Soup Maker is only designed to gently sauté bacon or
onions, then heat the soup. You should not use the sauté
function to brown raw meat, other than bacon or minced meat.
What is the capacity of my Soup Maker?
The capacity of your Soup Maker is 1.6L. Ensure you do not fill
your Soup Maker above the MAX line, otherwise the overfill
detector will cut the power to the Serrator Blade (9) and the
LED screen (14) will display ‘E1’. If this happens,
simply remove some of your ingredients so the MAX fill mark is
not exceeded and wipe clean the Over Fill Sensor (7) on the Lid
(3). Ensure your ingredients (including liquid) are above the MIN
line, failure to do this will impair the blending function.
Can I change the times on the smooth and chunky soup
settings?
No. The times for these settings are pre-set.
Can I reheat soup I have already made, or reheat
tinned/carton soup?
No. The programmes are set to make perfect soup from
scratch. The soup could burn to the base of the element
causing damage to the product.
Can I make cold soups like gazpacho in my Soup Maker
?
Yes, but you will first need to cook the soup using either the
chunky or smooth soup setting. Then simply allow to cool or
refrigerate before enjoying.
What if my Soup Maker stops working?
Your Soup Maker is fitted with a safety thermostat, which cuts
the power and stops the product from working to prevent
overheating if it is used continuously on 3 or more cycles. If this
happens, remove any food from the jug and allow the Soup
Maker to cool for 30 minutes and you can continue making your
soup.
If the blend function is used continuously for more than 20
seconds a safety cut out will cut the power to prevent
overheating. When this happens wait for 10 seconds before re-
using the blend function.
What if food burns on the base of my Soup Maker? 13
Due to the starch and sugars present in some foods, a slight
burning may occur if they are placed in direct contact with the
inside base of the Jug (4). To prevent this, add half a cup of
water or stock to the Soup Maker before placing in any solid
ingredients. Then top up with the remaining liquid specified in
your recipe.
What if the Sauté function stops working?
The Sauté function works only with the Lid removed (see page
6). Press the Sauté Button (17), the Sauté Indicator (16) should
turn green.
If the Sauté Indicator on the Jug Handle (4) remains red, press
the plunger on top of the Jug Handle to re-activate the function.
This plunger should remain in the ‘up’ position when the Lid (2)
is removed
Contact Us
Helpline
If you are having a problem with your appliance, please call our
Helpline, as we are more likely to be able to help than the store
you purchased the item from.
Please have the product name, model number and serial
number to hand when you call to help us deal with your enquiry
quicker.
UK Helpline:
0344 871 0944
IRE Helpline:
1800 409 119
Spares:
0344 873 0710
Talk To Us
If you have any questions or comments, or want some great
tips or recipe ideas to help you get the most out of your
products, join us online:
Blog:
www.morphyrichards.co.uk/blog
Facebook:
www.facebook.com/morphyrichardsuk
Twitter:
@loveyourmorphy
Website:
www.morphyrichards.com
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