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Error Codes
Error Code Cause Solution
E1 The motor is overloaded. Reduce the amount of food in
the Jug (4).
Remove any food residue from
the Paddle (11), or Blades (12),(13).
E3 The Jug (4) is not correctly Insert or replace the Jug into the Main Unit.
inserted into the Main Unit (5).
The Jug was removed during use.
E5 The Motor burn out safety switch Let your Multicooker cool down for at least
has switched on. 30 minutes.
If the problem persists after cooling down,
contact Morphy Richards.
Troubleshooting
Problem Issue Solution
The device doesn't work.• Your Multicooker is not Plug the Mains Lead (19) into the socket on
connected to the mains. the wall.
The Mains Lead (19) is not Switch the On/Off Switch (9) to off,
properly connected to the Cable Socket (7) and insert the Mains Lead into
on the Main Unit (5). the Cable Socket.
The On/Off Switch (9) is set to off or your Switch the On/Off Switch on, or
Multicooker is in standby. press the Standby Button (22).
The buttons (21)-(30) do not react The buttons on the Control Panel (8) Touch or press the buttons for a longer
immediately. require the right contact time. period.
Water is leaking from the Lid (2) The Lid Gasket (16) is not The Lid Gasket in the Lid is damaged
attached correctly. Check the Lid Gasket on the underneath
of the Lid is in place and correctly attached.
Contact Morphy Richards.
The Lid (2) is open but the Lid Lock Icon (33) There is some food in the Remove any food residue left on/in
on the Control Panel (8) shows the closed sensor at the top of the Jug your Multicooker, if the problem persists,
padlock. Handle (3) or on the Main Unit (5). do not use. Contact Morphy Richards.
The programme has stopped Your Multicooker has lost power Switch the On/Off Switch (9) to off,
before the end. temporarily. and check the Mains Lead.
Continue the recipe using the manual settings.
The Mixing or Pulse functions are not working. The Lid is not correctly attached to the Jug. These functions are not available during this
part of the process. Correctly attach the Lid to
the Jug.
Do not try to use.
MC562000MEE Rev1.qxp_Morphy Richards Instruction Book 23/03/2015 10:36 Page 24
