Morphy Richards 48321, Instructions Manual

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appliances, spare parts and accessories from the extensive Morphy Richards range.
THIS SECTION IS ONLY APPLICABLE FOR CUSTOMERS IN UK AND IRELAND
REGISTERING YOUR TWO YEAR GUARANTEE
Your standard one year guarantee is extended for an additional 12 months when you
register the product within 28 days of purchase with Morphy Richards. If you do not
register the product with Morphy Richards within 28 days, your product is guaranteed for 1
year. To validate your 2 year guarantee register with us online at
N.B. Each qualifying product needs to be registered with Morphy Richards individually.
Please refer to the one year guarantee for more information.
YOUR ONE YEAR GUARANTEE
It is important to retain the retailer’s receipt as proof of purchase. Staple your receipt to this
back cover for future reference. Please quote the following information if the product
develops a fault. These numbers can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before leaving the factory. In the
unlikely event of any appliance proving to be faulty within 28 days of purchase, it should be
returned to the place of purchase for it to be replaced. If the fault develops after 28 days
and within 12 months of original purchase, you should contact the Helpline number
quoting Model number and Serial number on the product, or write to Morphy Richards at
the address shown. You may be asked to return a copy of proof of purchase. Subject to the
exclusions set out below (see Exclusions), the faulty appliance will then be repaired or
replaced and dispatched usually within 7 working days of receipt. If, for any reason, this
item is replaced during the 1 year guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to retain your original till receipt
or invoice to indicate the date of initial purchase. To qualify for the 1 year guarantee, the
appliance must have been used according to the instructions supplied. For example, crumb
trays should have been emptied regularly.
EXCLUSIONS
Morphy Richards shall not be liable to replace or repair the goods under the terms of the
guarantee where:
1 The fault has been caused or is attributable to accidental use, misuse, negligent use or
used contrary to the manufacturer’s recommendations or where the fault has been caused
by power surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that stamped on the
products.
3 Repairs have been attempted by persons other than our service staff (or authorised
dealer).
4 The appliance has been used for hire purposes or non domestic use.
5 The appliance is second hand.
6 Morphy Richards are not liable to carry out any type of servicing work, under the
guarantee.
7 Plastic filters for all Morphy Richards kettles and coffee makers are not covered by the
guarantee.
8 Batteries and damage from leakage are not covered by the guarantee.
This guarantee does not confer any rights other than those expressly set out above and
does not cover any claims for consequential loss or damage. This guarantee is offered as
an additional benefit and does not affect your statutory rights as a consumer.
YOUR INTERNATIONAL TWO-YEAR GUARANTEE
This appliance is covered by two-year repair or replacement warranty.
It is important to retain the retailers receipt as proof of purchase. Staple your receipt to
this back cover for future reference.
Please quote the following information if the product develops a fault. These numbers
can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before leaving the factory. In the
unlikely event of any appliance proving to be faulty within 28 days of purchase it should
be returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of original purchase, you should
contact your local distributor quoting Model number and Serial number on the product,
or write to your local distributor at the addresses shown.
You will be asked to return the product (in secure, adequate packaging) to the address
below along with a copy of proof of purchase.
Subject to the exclusions set out below (1-9) the faulty appliance will then be repaired or
replaced and dispatched usually within 7 working days of receipt.
If for any reason this item is replaced during the 2-year guarantee period, the guarantee
on the new item will be calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date of initial purchase.
To qualify for the 2-year guarantee the appliance must have been used according to the
manufacturers instructions. For example, appliances must have been descaled and filters
must have been kept clean as instructed.
The local distributor shall not be liable to replace or repair the goods under the terms of
the guarantee where:
1 The fault has been caused or is attributable to accidental use, misuse, negligent use or
used contrary to the manufacturers recommendations or where the fault has been
caused by power surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that stamped on the
products.
3 Repairs have been attempted by persons other than our service staff (or authorised
dealer).
4 Where the appliance has been used for hire purposes or non domestic use.
5 The appliance is second hand.
AUSTRALIAN WARRANTY
This appliance is guaranteed for 2 years against faulty material, components and
workmanship.
This warranty is in addition and does not affect your statutory rights.
Proof of purchase must be produced for any warranty benefit.
In the unlikely event of any appliance proving to be faulty, securely pack and return the item
to the place of purchase accompanied by the original receipt or invoice.
NOT COVERED BY THIS WARRANTY
(AUSTRALIAN ONLY)
• If the appliance has not been used in accordance with the manufacturers’
recommendations or Instructions.
• If the fault is deemed to be caused by abuse, misuse, neglect, modifications or in proper
use and or care
Eg: Kettles: Excessive build up of scale.
Toasters: Excessive build up of crumbs or foreign matter etc.
• Connection to incorrect voltage to that stamped on the product.
• Unauthorised repairs.
• Appliance used other than for domestic purposes.
• Excluding bags, filters, glass, carafes, and cutting blades.
• Freight and insurance costs.
If for any reason this item is replaced during the 2 year guarantee period, the guarantee
on the new item will be calculated from original purchase date. Therefore it is vital to
retain your original receipt or invoice to indicate the date of original purchase.
Morphy Richards’s policy is to continually improve quality design and product quality.
The company therefore reserves the right to change any specifications or to carry out
modifications as deemed worthy at any time.
The Australian supplier ASKO Appliances reserves the right to repair, modify, exchange or
replace the faulty appliance with the same or similar model or product of equivalent value.
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