Monarch NICE 5000, User Manual

Page: 208 / 233

8 Troubleshooting NICE5000 User Manual
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Fault
Code
Name Possible Causes Solution Level
Err13 Power output
phase loss
• The output wiring of
the main circuit is
loose.
• The motor is
damaged.
• Check the wiring.
• Check whether the contactor on
the output side is normal.
• Eliminate the motor fault.
4A
Err14 Module
overheat
• The ambient
temperature is too
high.
• The fan is damaged.
• The air filter is
blocked.
• Lower the ambient temperature.
• Clear the air filter.
• Replace the damaged fan.
• Check whether the installation
clearance of the controller satisfies
the requirement.
5A
Err16 Current control
fault
1: The excitation current
deviation is too large.
2: The torque current
deviation is too large.
3: The torque limit is
exceeded for a very long
time.
1, 2, 3:
• Check the circuit of the encoder.
• The output MCCB becomes OFF.
• The values of the current loop
parameters are too small.
• Perform motor auto-tuning again if
the zero-point position is incorrect.
• Reduce the load if it is too heavy.
5A
Err17
Reference
signal of
the encoder
incorrect
2: The deviation between
the Z signal position and
the absolute position is
too large.
3: The deviation
between the absolute
position angle and the
accumulative angle
exceeds 70°.
2, 3:
• Check whether the encoder runs
properly.
• Check whether the encoder wiring
is correct and reliable.
• Check whether the PG card wiring
is correct.
• Check whether the grounding of
the control cabinet and the motor
is normal.
5A
Err18 Current
detection fault
The drive control board
fails.
Contact the agent or Monarch. 5A