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Mitel A5370, User Manual, Page: 7 / 100

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Summary of Contents for A5370

Page 1: ...A5370 and A5370ip User s Guide AMT PUD TR 0016 5 1 EN 01 2015 Poste A6863i Syst mes de communications A5000...

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Page 3: ...ber 12 Using the programmable keys 12 Using the redial function redialling of the last number called 13 Calling an attendant switchboard 13 Calling a party back 13 Calling a party by name 14 Using the...

Page 4: ...abbreviated number 26 Deleting a personal abbreviated number 26 Dialling a common abbreviated number 26 Call logs 27 Description of the logs 27 Missed calls log 28 Checking and calling from call logs...

Page 5: ...ision function 51 Programming the supervision function 51 Communicating with the supervision function 52 Executive key function 53 Communicating with your privileged correspondents 53 Communicating wi...

Page 6: ...ord 72 Choosing the language of the phone 72 Checking the coordinates of the phone 73 Local settings 73 Other functions 74 General standby 74 Programming the General standby function via a programmabl...

Page 7: ...Contents V Unmounting the phone 90 Connection of an M530 extension module 90 Tips and safety 91 Information for the user 91 Intended use 92...

Page 8: ...2 Indicators The indicator on the left hand side flashes slowly when a new call has arrived flashes fast when switching over from group listening to hands free mode or to notify the user of a call ar...

Page 9: ...gured as a programmable key 9 Directories key Provides access to the directories available and to the phone book 10 Redial key Call the last call number dialled by pressing the key twice Select a numb...

Page 10: ...e multi key function Use the multi line function These functions are described in detail later in the document 17 Labels on the M530 extension keypad option These labels allow the user to note down th...

Page 11: ...activated do not disturb activated Call forwarding on no answer activated Text messages received and saved Missed call s not viewed in the incoming call log Call parked New voice mail Speaker hands fr...

Page 12: ...for this phone Voice Prompts Caution Certain voice messages transmitted by the system cannot be received by this phone e g voice messages which prompt the user to dial R plus code To access the functi...

Page 13: ...ll key Down scroll down in a list Set idle this key is also a hotkey for the Parameters menu Up Scroll up in a list Set idle this key is also a hotkey for the Active Functions menu Menu 1 Press the Me...

Page 14: ...different functions which may be personalised by the system operator In that case the operator will indicate to you the specific access codes to enter in the spaces reserved for that purpose for exam...

Page 15: ...Answer Fox key Without picking up the handset you can talk directly in hands free mode The symbol appears in the upper part of the screen To call a party in hands free mode 1st method 1 Enter the numb...

Page 16: ...side goes out the handset is hung up and thus terminates the call To continue the call with the handset Pick up the handset The loudspeaker and the hands free microphone are deactivated Using the micr...

Page 17: ...y The call is terminated and the lamp associated withe the key goes out Making a call Dial the desired number directly on the keypad The call is terminated and the lamp associated withe the key goes o...

Page 18: ...interphone mode on a multi key or multi line phone is only active for the first call An internal contact calls you After a short ring the communication is set up automatically without any intervention...

Page 19: ...of the party called To call an external party 1 Dial the outside line access code 0 2 Dial the number of the called party The display shows the dialled number or the name of the called party if it is...

Page 20: ...nt answers you can talk Calling a party back If calls have arrived in your absence a message indicating the number of calls received appears on your screen Note some calls immediate forward diverted o...

Page 21: ...call you back automatically To activate the automatic callback function Press the Callback Fox key before hanging up The Request OK message confirms that the call has been considered and that the ter...

Page 22: ...The system suggests several predefined messages To switch over to the next one press Next You can complete the text for certain messages 2 After selecting the message press Send 3 Specify whether you...

Page 23: ...ing the ringing phase The last setting is saved Answering the call Pick up the handset The conversation with the contact takes place in discreet mode or Press the loudspeaker key the call key or the A...

Page 24: ...handset or press 2 Press the Pickup Fox key The screen shows the message Pick up a call waiting on 3 Press the Group Fox key Vous pouvez converser avec le correspondant du poste intercept To pick up a...

Page 25: ...ick up the handset or press 2 Press the Pick up Fox key The screen shows the message Pick up a call waiting on 3 Press the Extens Fox key 4 Dial the extension number You can talk to the contact Note I...

Page 26: ...resume it later on the same phone 1st method The multi key function can be activated on almost one programmable key For more detailed information on how to program the multi key function refer to the...

Page 27: ...d within a given time it is routed to the attendant An internal call will be released For associated terminals this function can also be used to make calls on another terminal in the association Swapp...

Page 28: ...quiry Fox key Your other party is put on hold and hears an audible signal 2 Dial the number of the other party Note you can also search in the directories or the complete calls log If the called party...

Page 29: ...ch other Releasing one of the parties To release one of the parties the one with whom you are talking Press the Recover Fox key You recover the party who was on hold Setting up a conference call To ta...

Page 30: ...pondent s number to a programmable key whether the call is incoming or outgoing 1 Press the Memory Fox key 2 Press a programmable key The number will automatically be stored and can be dialled by pres...

Page 31: ...erator The Trace function is also available after the contact has hung up To protect the call To protect the phone against any call or intrusion during data transmission 1 Press the Enquiry Fox key 2...

Page 32: ...number or the number of the external phone preceded by the prefix for external calls 5 Press the OK Fox key or simply press on the left hand side of the Fox bar The step is confirmed by a message The...

Page 33: ...y a message The screen returns to the list of abbreviated numbers and the number is no longer included Dialling a common abbreviated number You will gain time using common abbreviated numbers contact...

Page 34: ...ogs Depending on the type of log each log line gives the following informations Missed call unanswered call Incoming calls log Answered call Incoming calls log Incoming call Complete calls log Outgoin...

Page 35: ...firm The call logs are displayed The lists including a record are ticked 3 Select the list depending on the context Missed calls for example and confirm 4 If required refine your search by scrolling t...

Page 36: ...taken into account The display returns to the previous screen The list is no longer preceded by a tick Note the missed calls stored since the log was last viewed are not deleted and the log remains pr...

Page 37: ...elect Settings and confirm 3 Select Keys and confirm The keys already programmed light up The available keys remain switched off 4 The phone prompts you to press the key to be programmed The phone scr...

Page 38: ...ed is displayed 2 Select the function to be programmed Immediate forward for example and confirm 3 Select the destination To subscriber for example and confirm 4 Enter the phone number and confirm by...

Page 39: ...function of your voice mailbox After selecting the key to be programmed 1 Select VM Supervision and confirm 2 Next select the audible alarm mode via which you want to be notified Silence Bips Repeat B...

Page 40: ...r deactivate the filter function Program a series of codes This is to program a series of codes that will be interpreted by the phone already while a call is in progress For example you can program th...

Page 41: ...rocedure previously described for modifying the displayed programming Reminder during the programming press to return to the previous screen press to cancel and return to the screen in standby mode Id...

Page 42: ...ase Fox key is available To define the type of forwarding The following types of forwarding are proposed Immediate forwarding The call will be routed immediately to the indicated phone Forwarding if b...

Page 43: ...OK Fox key The screen indicates that the step has been carried out To forward calls to a voice mailbox Select the To voice mail option and confirm To forward the calls to an external line Select the...

Page 44: ...we recommend storing the function on a pro grammable key As a reminder the forward programming procedure is repeated in this context For more detailed information on the programming of keys refer to t...

Page 45: ...ctivate forwarding You want to activate forwarding of your calls Press the programmed key Depending on the programming of the key you are prompted to enter the phone number The forwarding function is...

Page 46: ...function is subject to a right contact the system oper ator If you are authorised to use the assistant forwarding function this function is subject to a right you can also force a forward and ring th...

Page 47: ...age received and confirm The value x indicates the number of messages received 4 Press the Next Fox key to scroll your messages 5 To erase the displayed message press the Delete key Notify function Th...

Page 48: ...message Depending on your choice you have to complete the message displayed or enter a free message text on the alphanumeric keypad To correct an entry press 6 To confirm that you really want to send...

Page 49: ...u A voice prompt welcomes you and gives the different commands to access the main menu We recommend that you do the following straight away personalize your access code record your name record your gr...

Page 50: ...the phone lights up 1 Press to seize the line and then press the VoiceMail Fox key Note You can also use a key programmed with the number of your voice mailbox or the programmed supervision key of you...

Page 51: ...instance the number of the voice mailbox followed by and or the personal access code to your mailbox followed by depending on the version of the mailbox system If the sequence is not correct press 7 P...

Page 52: ...switched off 4 Select the key to be programmed 5 Select Line xxxx 0 whereby xxxx is your extension number line number 0 corresponds to the number of keys already programmed for this line Next confirm...

Page 53: ...ess the programmed key which flashes This key lights up andand you are put in contact with this second caller The first party is put on hold and the key related to this call flashes rapidly 2 To resum...

Page 54: ...filtered calls of the manager Programming the multi line function Proceed as follows to program a line for each of these two directory numbers 1 Press the Menu Fox key 2 Select Settings and confirm 3...

Page 55: ...mber can also be programmed in multi key mode managing double calls You have a voice mailbox associated with each directory number Forwarding is program med independently and with secret access codes...

Page 56: ...r Fox key You are now in communication with the second party The indicator associated with this key lights up permanently and the identity of the party with which you are in conversion is shown on scr...

Page 57: ...put on hold and the indicator of the key related to this call flashes rapidly 2 To resume a call which was put on hold press the key which flashes Switching between parties To switch over from one par...

Page 58: ...to be programmed 5 Select Subscriber intercom and confirm 6 Enter the number of the phone which you want to supervise and then press the OK Fox key 7 Next select the audible alarm mode via which you...

Page 59: ...shes and depending on the programming an audible signal is sent on your phone To pick up a call The supervised phone is called and you want to pick up the call Press the programmed key You can talk to...

Page 60: ...or more privileged correspondents have been programmed on your terminal The status of the indicator light associated with the key programmed to supervise a privi leged correspondent varies according t...

Page 61: ...indicator light associated with the programmed key blinks Press the programmed key The indicator light associated with the programmed key goes on If you were already engaged in a call the first corre...

Page 62: ...reach you you will hear a beep and the indicator light of a second key blinks 1 Press the Fox Hold key to see the caller s identity 2 Press the Fox Answer key You can also press the programmed key wi...

Page 63: ...y programmed light up The available keys remain switched off To program the filter function filtering phone case 4 Choose a key to program This key will permit to activate or deactivate the filter fun...

Page 64: ...filtered phone again 15 Press OK if the key is not programmed or Modify if the key is already programmed 16 Next select the audible alarm mode via which you want to be notified Silence Bips Ring Repea...

Page 65: ...in standby mode You are FILTERING To call the filtered phone To call the designated user of the filtered phone Press the key programmed for supervision The indicator associated with the programmed ke...

Page 66: ...ed for supervision in order to talk to the calling party The indicator associated to the programmed key goes off To deactivate the filter function The key programmed with the filter function is used t...

Page 67: ...Select Alarm and confirm 5 Enter the hour in hhmm format and confirm with OK Reminder You want to cancel the sequence in progress Press to return to the previous screen press to cancel and return to...

Page 68: ...enter the hour of the appointment 4 Enter the hour in hhmm format 5 Press OK to confirm Checking and cancelling an alarm 1 Press the Menu Fox key 2 Select successively the following options Activated...

Page 69: ...rm 8 Select Hour and confirm 9 Enter the hour in hhmm format and confirm with OK The entry of the hour is optional If not indicated the hour will be requested upon the activation of the function Note...

Page 70: ...onfirm You no longer receive any calls The symbol is displayed on the screen in standby mode in order to indicate that the phone does not receive calls To deactivate the function Phone in standby the...

Page 71: ...and confirm The keys already programmed light up The available keys remain switched off 4 Select the key to be programmed 5 Select Call Features and confirm 6 Select Do not disturb and confirm To acti...

Page 72: ...ked and confirm When the request is accepted a window is displayed with the message Phone locked Note The phone is locked but you can call an internal party Calling an external party from the locked p...

Page 73: ...f the phone 1 Press Cancel 2 Enter your password 3 Press OK to confirm The request is accepted The keypad is unlocked Programming the alarm function via a programmed key If this function is repetitive...

Page 74: ...d key associated with the function The key lights up The function is activated To deactivate the function simply press the programmed key associated with the function if it lights up and then enter yo...

Page 75: ...the volume Press the Test Fox key to start the test and then press Stop to stop the test 6 Choose the volume and confirm your choice To choose the melody 1 Press the Menu Fox key 2 Select Settings an...

Page 76: ...lly Normal mode this mode is used to change from headset mode to handset mode The call going on in headset mode is interrupted when the handset is lifted Caution the call is cut when the handset is on...

Page 77: ...ith internal parties without any action on your part 1 Press the Menu Fox key 2 Select Settings and confirm 3 Select Audio and confirm 4 Select Intercom and confirm 5 Select the activation of the inte...

Page 78: ...Phone settings 71 4 Select Contrast x and confirm The value x indicates the current contrast value 5 Choose the screen contrast level 4 levels and confirm Contrast Contrast level...

Page 79: ...elect Password and confirm 5 Enter the old password and confirm with OK Upon the first change this is the default code 0000 Validation consists in pressing the Fox Menu key under the number entered 6...

Page 80: ...d confirm 4 Select Own ID and confirm This menu level provides the following information The directory number of the phone The user subscriber name The system to which the phone is connected Aastra 50...

Page 81: ...confirm 4 Select General standby and confirm Idle phone the screen shows the symbol You will only receive your own calls To cancel the general deactivation 1 Press the upper key of the browser to dire...

Page 82: ...on Your phone is part of a call group and you want to temporarily leave this group Phone in standby 1 Press the Menu Fox key 2 Select Settings and confirm 3 Select Calls and confirm 4 Select Group Dea...

Page 83: ...light up The available keys remain switched off 4 Select the key to be programmed 5 Select Call Features and confirm 6 Select Group deactivation and confirm Activate deactivate the function Press the...

Page 84: ...sation the function is rejected On the phone used temporarily 1 Pick up the handset or pressr 2 Press successively the following keys 4 9 3 Enter the number of the phone the features of which you want...

Page 85: ...you have dialled the external access code 1 Press the Option Fox key three types of identities are displayed Extens Company None 2 Select the option corresponding to your choice e g Company and valida...

Page 86: ...your phone number or subscriber number and confirm with OK 3 Enter the password of your phone and confirm with OK The display confirms that the function has been activated The calls meant for you now...

Page 87: ...The phone is no longer associated with your subscription The Ident Fox key indicates that the phone is only a general purpose phone Back in your office you will find your subscriber rights as soon as...

Page 88: ...the call on the same phone page 19 Store and redial function If your party does not answer or is busy you can temporarily record their number in order to call them back later even if you dial other n...

Page 89: ...d Redial programmed key The indicator lights up An audible message and the display indicate that the action has been validated This number remains stored until it is redialled or erased Other specific...

Page 90: ...tion is descri bed in detail Call lists Missed calls Incoming calls Outgoing calls All calls page 27 Activated features Forwarding Do not disturb General standby Group deactivation Intercom Headset au...

Page 91: ...0 page 81 page 81 Display Contrast page 70 General Own ID Local settings reserved to the operator Password page 73 page 72 Language page 72 Voice mail page 42 Messages Message received Notify page 40...

Page 92: ...he same group and authorized to intercept calls intended for this group Intercom Feature which allows to receive internal calls without any action communication in hands free mode Calls log List of th...

Page 93: ...e cord to connect the handset Check that the other phones in the installation are working Check the handset loudspeaker or headset volume level No sound Check the handset loudspeaker or headset volume...

Page 94: ...e of 40 or 25 To do this the base must be snapped in place at different positions on the rear of the phone Insert and snap the base in place as described in the set up diagram To connect the handset I...

Page 95: ...on concerning the connection assignments refer to the chapter Connection Insert the phone horizontally into the base Figure C 1 and push it downward Figure C 2 Unscrew the support cam of the earpiece...

Page 96: ...he M530 extension keypad Connection of the phone to the M530 extension keypad Note The IP addressing and the commissioning of the phone are performed by the system operator responsible The IP addresse...

Page 97: ...able of the phone from the socket at the bottom of the phone Attach the M530 extension keypad as described in the mounting instructions on the right hand side of the phone until it snaps in place visi...

Page 98: ...only Installation and maintenance work must be carried out by an authorised specialist Clean your phone with a soft slightly moist and antistatic cloth Do not use a detergent or other chemical produc...

Page 99: ...communication system which includes iPBX referred to per system in the user documents numerous extension cards modules and a complete range of system terminals including IP system terminals The syste...

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