Mitel 5540, User Manual

Page: 38 / 88

Mitel 5540 IP Console - User Guide
30
Setting up a Serial Call
The Serial Call feature allows outside callers to talk to more than one extension user in sequence
without redialing the main business number each time.
To set up a serial call while connected to an outside call:
1. Tell the caller to remain on the line after completing each call.
2. Press [S
ERIAL
C
ALL
] .
3. Dial an extension number.
4. Press Release .
When the extension user hangs up, the outside call returns to the
console as a recall.
5. When the call returns to the console, press [R
ECALL
] .
6. Dial the next extension number, and then press Release .
7. When all calls are completed, press [S
ERIAL
C
ALL
] and then Release .
Using Tone Signaling
You may have noticed that when you dial a number at the console, you do not hear any of the
tones or pulses normally associated with telephones. This is because the console
“communicates” with the rest of the telephone system using a different type of signaling.
However, there are times when telephone equipment, either in or outside your office, needs to
receive tones to complete a call. Typically, special services such as Voice mail systems
(described on page 34) require information in the form of tones before allowing access.
To enable tone signaling while connected to a service requiring tones:
1. Press [T
ONES
O
N
] .
2. Dial the required code.
3. When you complete the call, press [T
ONES
O
FF
] to turn off tone signaling.