
Problems During Data Transmission and the Print Cycle
5-4
Tro
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5
Troubleshooting the Print Cycle (2/2)
Symptom
Cause
Action
A paper misfeed.
Possible causes
include:
• Paper does not meet
specifications
required.
• Transparencies have
not been fanned
thoroughly before
loading.
• Paper is not loaded
properly in the tray.
• The optional third
cassette unit is not
installed properly.
• The fusing unit
requires replace-
ment.
Once you have identi-
fied the cause of the
problem, use the cor-
responding reference
pages listed below and
follow the instructions
provided.
• For the types of
paper that can be
used, see “Paper”
☞
p. 2-19
• Reload the transpar-
encies/paper.
☞
p. 2-31
• To clear a paper
misfeed, see “Clear-
ing a Paper Mis-
feed”
☞
p. 5-21
• Reinstall the third
cassette unit.
☞
“
Set-up Instruc-
tions”
• Change the fusing
unit.
☞
p. 4-23
Double feed.
Multiple sheets are
output together.
Fan the paper stack
thoroughly and reload
it.
The error message
shown below appears
on the screen of your
computer and your
document will not
print.
“Error at SuperMeta-
File record type 0x20,
offset 0x168e”
Power to the printer
has been turned off.
Turn on the printer
and send the print job
again.
The interface cable
(parallel) connection
is not secure.
Secure the interface
cable connection and
send the print job
again.
CPP-L.book Page 4 Tuesday, July 20, 1999 7:43 AM
Summary of Contents for PAGEPRO L
Page 17: ...Chapter 1 Introduction Introduction Chapter 1...
Page 23: ...Chapter 2 Using the Printer Using the Printer Chapter 2...
Page 30: ...The Printer Parts and Supplies 2 7 Using the Printer Chapter 2 6 Oiling roller 7 Fusing unit...
Page 57: ...Loading Paper Loading Transparencies and Labels 2 34 Using the Printer Chapter 2 MEMO...
Page 65: ...Loading Paper Loading Special Paper 2 42 Using the Printer Chapter 2 MEMO...
Page 69: ...Chapter Printer Driver and Status Display 3 Printer Driver and Status Display Chapter 3...
Page 84: ...Driver Settings Windows 95 Windows 98 3 16 Printer Driver and Status Display Chapter 3 MEMO...
Page 104: ...Driver Settings Windows NT 4 0 3 36 Printer Driver and Status Display Chapter 3 MEMO...
Page 116: ...Chapter 4 Maintaining Your Printer Maintaining Your Printer Chapter 4...
Page 146: ...Changing Cartridges 4 30 Maintaining Your Printer Chapter 4 MEMO...
Page 159: ...Chapter 5 Troubleshooting Troubleshooting Chapter 5...
Page 195: ...Chapter 6 Specifications Specifications Chapter 6...
Page 203: ...Glossary Appendix A Appendix A Glossary...
Page 207: ...Quick Reference Appendix B Appendix B Quick Reference...
Page 214: ...Index Appendix C Appendix C Index...
Page 217: ...General Information...
Page 229: ...General Information 12...