MIMAKI 3042 MkII EX, Operation Manual

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Chapter 5 Troubleshooting
5-2
Troubleshooting
Take appropriate actions as described below before taking the trouble as a failure.
If still the problem is not solved after troubleshooting, contact your local distributor, our sales office, or service center.
Power does not turn on
In most cases, this is due to improper connection of the power cable for the machine or computer. Check that the power
cable is connected properly.
The machine does not start printing
This occurs when the data is not being transmitted to the machine properly.
It can also occur when the printing function does not work properly or the media is not set correctly.
Image quality is poor
This section describes the corrective actions to be taken in case the image quality is not satisfactory.
Take remedy for particular problems with image quality. If the remedy does not work, contact your local distributor, our
sales office, or service center.
Has the power cable been connected between
the machine and a power plug socket ?
Securely connect the power cable.
Is the main switch ON ?
Turn on the main switch. ( P.2-3)
Is the power button located on the front of
machine "ON" ?
Turn on the power button on the front of the
machine. (
P.2-3)
Is the correct interface cable used ?
Use the cable exclusive for the machine.
Is the interface cable properly connected ?
Securely connect the interface cable.
Yes
Is the message on the display indicating that
INKEND ?
Replace the ink bottle with a new one.
Phenomenon Measures
White lines / blur / dark stripes (in the direc-
tion of travel of the heads)
(1)
Execute the head cleaning. ( P.2-8)
(2)
Perform maintenance of the inside of the station. ( P.4-6)
(3)
Execute the [FEED COMP.] function. ( P.3-10)
(4)
Execute the head nozzle cleaning.( P.4-9)
Characters are double- or triple-printed in
the media feed direction (1)
Execute the [FEED COMP.] function. ( P.3-10)
Ink drops falling on media during printing
(1)
Execute the wiper cleaning. ( P.4-6)
(2)
Execute the ink cap cleaning. ( P.4-6)
(3)
Clean around the head. ( P.4-14)
(4)
Execute the head cleaning [Normal]. ( P.2-8)
(5)
Set a shorter interval of Interval Wiping operation. ( P.3-12)
(6)
Perform the overflow maintenance.
(
P.4-17)
No
No
No
No
No
No