Mila Say hello to Mila User Manual Download Page 18

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Troubleshooting

For help resolving any other issues, please contact Mila Customer Care
([email protected]). We’d be happy to help.

Issue

Solution

My Mila just rebooted itself.

Your Mila may reboot itself from time to

time for a memory refresh (similar to how

you might reset a router). Fear not, all your

data is still there!

This screen indicates the unit lost its

network connectivity.

Make sure the unit is within range of a

stable 2.4GHz WiFi network.

Pair the unit with the Mila mobile app.

Turn OFF the unit by flicking the power

switch on the bottom of your Mila. Wait 20

seconds and turn ON the unit.

Reboot your router.

My display screen says

“Connection Lost.”

Summary of Contents for Say hello to Mila

Page 1: ...Mila Mila Air User Manual Say hello to ...

Page 2: ...lay with the unit This unit can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the unit in a safe way and understand the hazards involved Children shall not play with the unit Cleaning and user maintenance shall not be made by ch...

Page 3: ...Getting Started 4 Table of Contents 3 Definitions 6 Operating Instructions 8 Air Quality 10 Modes 11 Maintenance and Care 14 Troubleshooting 16 ...

Page 4: ...in an enclosed area Close all doors windows and other openings connecting to the outside of the room 01 Place the air purifier in a location that does not restrict the airflow through the top of the unit or the intake vents on the sides of the unit 02 The unit must be placed on a leveled surface that can support it 03 There should be a minimum of 11 8 30 cm of clearance around the unit 04 Getting ...

Page 5: ... This unit is equipped with a WiFi module which enables remote control and access to the full functionality of the system via Mila s smart phone app available in Android and iOS Download our Mila app and follow the instructions for how to connect it with your unit Scan me to download the Mila app Mila supports pairing with a 2 4GHz network If a unit loses network connectivity a Connection Lost scr...

Page 6: ...erate 100 Yikes not good AQI values above this is considered poor air quality Air Changes Hr ACH Refers to how often the room s air will be circulated through Mila s filter every hour The higher your ACH the higher your fan speed Protection Factor PF Indicates the difference in air quality between indoors and outdoors An internet connection is required Mode Mila operates in two primary modes Let M...

Page 7: ...Internet connection is required Examples of Service Modes include Calibration which occurs when starting up your Mila Target AQI Mila calculates your projected AQI based on fan speed and room size Current AQI IAQ The current indoor air quality Calculated based on Mila s sensors Outdoor AQI OAQ The current outdoor air quality Calculated from one of 6 000 global air quality stations based on your lo...

Page 8: ...E It can take up to 90 seconds for the sensor to analyze the air quality Each time the unit is turned on the AUTOMAGIC Mode is activated automatically Make sure your Mila filter door is closed 01 Flip the power switch located on the bottom of the unit 03 Plug in the unit to your power outlet 02 Operating Instructions 8 ...

Page 9: ...it boots up or the filter door is removed and replaced In this mode the sensors are calibrating and functionality is disabled until calibration is completed Calibration typically takes 70 seconds to complete and displays a countdown timer for time remaining Calibration Mode ...

Page 10: ...for the sensor to analyze the air quality each time the unit is turned on Very high humidity conditions in the room might produce condensation in the sensors This could affect the accuracy of the sensor readings Status Message AQI What it means for your air quality Lookin good 0 50 Good Not bad not great 51 100 Moderate Yikes not good 101 150 Unhealthy for sensitive groups 151 200 Unhealthy for ev...

Page 11: ...the bottom of the display between the minus and plus buttons The screen will change to show the Mode Selection screen Tap the or button to change your selection 1 2 Tap the Mode button o again to confirm your mode selection 3 Modes 11 ...

Page 12: ... your turn on your Mila Select custom Automagic settings in the Mila app Automagic Mode 12 Reduce fan speeds to whisper quiet levels when you re in the room Snooze in peace and quiet with lights off lower fan speeds and controlled fan fluctuations Drift off to the calming rhythm of oscillating fans that clean while they soothe This one s for the clean air freaks Let Mila do whatever it takes to ke...

Page 13: ...he timer at the top right of the screen will recalculate the estimated time to clean based on the Target AQI shown This timer will decrease or increase as time passes and the air quality changes Each time the fan speed is changed the value for Target AQI will be updated and a new Time to Clean will be calculated Target AQI is calculated based on your set room size and the estimated ACH It s import...

Page 14: ...filter 2 Close the filter door by sliding the top first and pushing the magnets on the bottom of the door toward the unit 3 The unit will recalibrate its sensors after detecting that the filter door has been closed 4 Filters should be replaced every 6 9 months depending on use Replacing a filter can be achieved while the unit is ON or OFF Mila Sock care Wash the Mila Sock prefilter by hand in cold...

Page 15: ...ed separately in order to optimize the recovery and recycling of the materials they contain and reduce the impact on human health and the environment The crossed out wheeled bin symbol on the product reminds you of your obligation that when you dispose of the unit it must be separately collected Consumers should contact their local authority or retailer for information concerning the correct dispo...

Page 16: ...ly and the filter door is closed properly Restart Mila and wait for Calibration Mode to complete this usually takes around 70 seconds Mila will automatically run in Automagic mode at startup Switch to Manual mode to set your own target AQI and fan speed My air quality isn t improving Check if any windows or doors are open Close all doors windows and other openings connecting to the outside of the ...

Page 17: ...ort My unit smells odd The first time you use the purifier you might perceive a plastic or paint smell This is normal but it should disappear after a couple days If the smell persists or if you sense a burning smell please disconnect the purifier and reach out to Mila Customer Care for support Please reach out to Mila Customer Care for support on issues related to the app The fan speed doesn t cha...

Page 18: ... memory refresh similar to how you might reset a router Fear not all your data is still there This screen indicates the unit lost its network connectivity Make sure the unit is within range of a stable 2 4GHz WiFi network Pair the unit with the Mila mobile app Turn OFF the unit by flicking the power switch on the bottom of your Mila Wait 20 seconds and turn ON the unit Reboot your router My displa...

Page 19: ......

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