Troubleshooting
17
Issue
Solution
Please make sure you’ve selected Manual
Mode before attempting to change the fan
speed.
The fan speed will decrease or increase
gradually—this is normal. If it does not
change after a prolonged period of time
after the input, then please reach out to
Mila Customer Care for support.
My unit smells odd.
The first time you use the purifier, you
might perceive a plastic or paint smell. This
is normal, but it should disappear after a
couple days. If the smell persists or if you
sense a burning smell, please disconnect
the purifier and reach out to Mila Customer
Care for support.
Please reach out to Mila Customer Care
for support on issues related to the app.
The fan speed doesn’t change
after selecting a new fan
speed.
The app isn’t working properly
or I’m unable to pair the unit
with the app.
Summary of Contents for Say hello to Mila
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